923348543257

923369522282
923362621776
923348325587
923367165691
923333422119
923332663456
923332656751
923003514785

3G Signal F102015-2510/20/2015ALL
No-Weak 3G
102015-3410/20/2015North
ABBOTABA
3G Slow Br102015-2210/20/2015South
3G Slow Br102115-2910/21/2015North
3G Slow Br102115-2910/21/2015Central 1 LAHORE
3G Slow Br102115-2910/21/2015South
KARACHI
3G Slow Br102115-2910/21/2015South
HYDERABA
3G Slow Br102115-3010/21/2015South
HYDERABA
3G Slow Br102215-4 10/22/2015South
KARACHI

923324923593
923333698989
923342622225
923329030456
923343384942
923366480748
923350428358
923353290854

No-Weak 3G
102115-1510/21/2015Central
No-Weak 3G
102215-4610/22/2015Central
3G Slow Br102015-3010/20/2015South
3G Slow Br102015-3410/20/2015North
3G Slow Br102115-9610/21/2015South
3G Slow Br102115-1410/21/2015Central
3G Slow Br102115-1910/21/2015Central
3G Slow Br102115-2010/21/2015South

1 GUJRAT
1 LAHORE
KARACHI
MARDAN
KARACHI
2 MULTAN
1 LAHORE
KARACHI

supply bazar
Problem
ABBOTABAHABIB ULLAH COLONYProblem
garden west
Problem
bhana marhi kohat ro Problem
Waris RoadFlat no 501,Baig Fami Problem
North Nazim
Flat # E-2 , RAINBO Problem
New cloth tower market sakhi piProblem
Sarafa Baza
office #4 mezanin flo Problem
Orangi Towhouse no 149, street nProblem

Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem

Occ
3.1E+009 Samsung co
Signal
Occ
3.4E+009 IPHONE 5SSignal
OcOther ContHandset MaSignal
Occ
Other ContHandset M Signal
Occ
Other ContHandset MaSignal
Occ
Other ContHandset MaSignal
Occ
Other ContHandset M Signal
Occ
Other ContHandset M Signal
OcOther Conta
Handset M Signal

Fluctuation From;2G
Strength;FULL
Strength;3
Strength;H+
Strength;compl
Strength;FULL
Strength;4
Strength;5
Strength;5

Gujrat
bhimber roSIALKOT_C Problem
Wapda Towwapda town
GujranwalaProblem
MehmudabmehmoodaKarachi_Cl Problem
Shahedan B
near ghafoMARDAN_CL
Problem
saudabad malir
Karachi_Cl Problem
Multan By NEW SHALIMultan_CluProblem
Wahdat ColBukhari MaMultan_CluProblem
Korangi Indsec 27
Karachi_Cl Problem

Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem
Si Problem

Occ
3.3E+009 huawei g5 Signal
Occ
3.2E+009 Apple iphonSignal
Occ
Other ContHandset M Signal
Occ
Other ContHandset MaSignal
Occ
Other ContHandset MaSignal
Occ
Other ContHandset M Signal
Occ
Other ContHandset M Signal
Occ
Other ContHandset MaSignal

Strength;3
Strength;5
Strength;3
Strength;full
Strength;3
Strength;3
Strength;Full
Strength;3

ignal
ignal
ignal
ignal
ignal
ignal
ignal
ignal
ignal

Fluctuation From;2G to 3G
Strength;FULL
Strength;3
3G bucket/Receiving
Strength;H+ 3G bucket/Receiving
Strength;compl3G bucket/Receiving
Strength;FULL 3G bucket Receiving
Strength;4
3G bucket/Receiving
Strength;5
3G bucket/Receiving
Strength;5
3G bucket/Receiving

Speed;
Speed;not confirm
Speed;n/a
Speed;
Speed;slow
Speed;20 kb
Speed;20 kbps

ignal
ignal
ignal
ignal
ignal
ignal
ignal
ignal

Strength;3
Strength;5
Strength;3
Strength;full
Strength;3
Strength;3
Strength;Full
Strength;3

Speed;3 mp
Speed;15kbps
Speed;n/a
Speed;SLOW
Speed;02 kbps
Speed;na

3G
3G
3G
3G
3G
3G

bucket/Receiving
bucket/Receiving
bucket/Receiving
bucket/Receiving
bucket/Receiving
bucket/Receiving

Sr#

MSISDN

2
5
9
11
16
20
5-

923215172719
923315532357
923315539636
923338900011
923215254542
923336755592

IMSI

Nature of Complaint

No-Weak 3G coverage
No-Weak 3G coverage
3G Slow Browsing complaint
3G Slow Browsing complaint
3G Slow Browsing complaint
3G Slow Browsing complaint

Complaint IdComplaint Date

102115-925
102115-1147
102115-771
102115-946
102115-2125
102115-2741

10/21/2015
10/21/2015
10/21/2015
10/21/2015
10/21/2015
10/21/2015

Region

North
North
North
North
North
North

Party A City

Party A area

ISLAMABADF-11 Markaz
RAWALPINDMughalabad
RAWALPINDGulistan Colony
PESHAWARNamak Mandi
ISLAMABADG-9/4
ISLAMABADH-9/1

Party A location

1St floor khuda dad heights F11 markaz islamabad

HOUSE # 16 , BLOCK # 41, ABID MAJEED ROAD MUGHAL ABAD NEAR ARMY MEDICAL COLLEGE RAWAL
house no 115a lane no 3 butt chock gulastan colony rawalpindi
Al mamur gems chamber,namak mandi peshawar
block 84, street no. 54, INT certer G9/4 islamaabad
NUML University, Sector H-9, Islamabad

Cluster

Problem SinceProblem Occurs In

Other Contact Nu

ISLAMABAD_CLUSTProblem
RAWALPINDI_CLUSProblem
RAWALPINDI_CLUSProblem
RAWALPINDI_CLUSProblem
ISLAMABAD_CLUSTProblem
ISLAMABAD_CLUSTProblem

Since;1 Problem
Since;2 Problem
Since;1 Problem
Since;1 Problem
Since;OcProblem
Since;OcProblem

Occur
3215172719
Occur
3315532357
Occur
Other Contact;0
Occur
Other Contact;0
Occur
Other Contact;9
Occur
Other Contact;9

Handset

customer usi
samsung tab
Handset Make
Handset Make
Handset Make
Handset Make

Signal Strength

Signal
Signal
Signal
Signal
Signal
Signal

Strength;05
Strength;0
Strength;05
Strength;05
Strength;full
Strength;5

Indication on Cell

3G
3G
3G
3G

Package

bucket/Package;Super card
bucket/Package;5000 Offer
bucket/Package;super card
bucket/Package;5000 offer

Receive Speed

Receiving
Receiving
Receiving
Receiving

Speed;N/a
Speed;N/A
Speed;0.7 kb
Speed;256 kbps

Eng_Code

RF Comments

Handset Issue, Due to improper Internet Settings

Location in Depression
Issue in busy hours only as per customer
Issue Resolved according per customer
Issue in busy hours only as per customer
Issue Resolved as per customer

Site ID
(New site
planned,
RF
expansion
planned,
redesign,
operationa
l issue)