Administrative

Services
A Hour: Terrence Washington,
Malia Ward, Dondreya
Hendricks, Robert Wells, Kelcy
Harris, Tylure Hicks , Kyanna
James

Administrative Services
Administrative Support perform business operations through a variety of administrative and clerical duties including information and
communication management, data processing and collection, and project tracking.
Contained in this presentation are specific careers under the pathway of administrative support.

Event Planner
Responsibilities

Plan, design and produce events while managing all projects delivery elements within time limits.
Conduct market research, gather information and negotiate contracts prior to closing any deals.
Provide feedback and periodic reports to stakeholder
Propose ideas to improve provided services and event quality

Requirements

Phenomenal communication skills

Excellent organization skills

Work experience in hospitality

Certification from professional event planning organization

Education Requirements

Bachelors Degree program in hospitality industry, communications,or public relations.

If interested in furthering education, one may take the event and management certificate program.
Common Core Classes in the event planning and management program include risk management, event coordination, and
professional ethics.

Event Planner

cont.

Certifications

Certifications are not not required , they may assist with increase of career advancement opportunities.

Three years of experience in order to qualify for the Certification Program, which covers topics that include facilities services
and meeting programs.

Executive Assistant
Responsibilities

Managing day-to-day operations of the office

Organizing and maintaining files and records

Planning and Scheduling meetings and appointments

Providing quality customer service

Requirements

Well-versed

Proven proficiency in using office

Committed to provide excellent customer service

Executive Assistant

cont.

Certifications

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification.
Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and
pass an examination.

Medical Transcriptionist
Responsibilities

Listen to the recorded dictation of a doctor or other healthcare professional

Transcribe and interpret the dictation into diagnostic test results, operative reports, referral letters, and other documents

Review and edit drafts prepared by speech recognition software, making sure that the transcription is correct, complete, and
has a consistent style

Translate medical abbreviations and jargon into the appropriate long form

Requirements

Comfortable with using word processing softwares

Phenomenal critical thinking skills

Medical Transcriptionist

cont.

Education Requirements

Post secondary training in medical transcription

Coursework in anatomy, medical terminology, risk management, legal issues relating to healthcare documentation, and English
grammar and punctuation.

Certifications

Although certification is not required, some medical transcriptionists choose to become certified. The
Association for Healthcare Documentation Integrity offers the Registered Healthcare Documentation Specialist (RHDS) and the
Certified Healthcare Documentation Specialist (CHDS) certifications.

The CHDS certification, formerly known as the Certified Medical Transcriptionist (CMT), is for transcriptionists who have at
least 2 years of experience and those who handle dictation in several medical specialties.

Data Specialist/ Research

Associate

Responsibilities

Developing and managing databases that support Institutional Research.

Keeping archival data on student enrollment, retention and other key variables

Planning, coordinating, and following through to complete the process involved in the preparation and filing of state, federal,
external and internal reports.

Requirements

High proficiency with Microsoft Office products, especially Excel

Excellent Reading Comprehension Skills

Great Time Management

High Quality Control Analysis Skills

Data Specialist/ Research

Associate
Education Requirements

cont.

Bachelor's degree in related field such as social sciences, mathematics/statistics, higher education or information
technology/computer science.

Telemarketer
Responsibilities

Influences customers to buy product

In charge of recording names,purchases, and addresses.

Secures back up information/data.

Requirements

Must be able to fully articulate over telephone, some are required to have intermediate computer skills, and great organization.

Know how to use certain computer softwares such as, Microsoft suite.

Problem solving skills are a necessity and analyzing solutions

Education Requirements

Requires high school diploma or GED

Possibly may require vocal training courses

Administrative Nurse
Responsibilities

To oversee the other nurses.

Complete Administrative Duties

Ensuring nursing policy standards are met

Requirements

Great Leadership Skills

Excellent Communication and Hospitality Skills

High Quality Observation Skills

Administrative Support

cont.

Education Requirements

Master in Health Administration

Major in nursing

Doctor of Nursing Practice

Professional AdviceDo a few years of clinical, then become an educator/quality management nurse in your field. This will give you insight into how
management works. Work on yout Masters, preferably a Masters in Nursing Administration. Also, work at more than one hospital. It is
often difficult to get promoted into higher level administration jobs at the same job you were a clinical nurse. Its hard to manage
nurses and the technicians who were your friends before. - Harry C Emberson

Administrative Payments
Worker and Services Specialist
Responsibilities

Examines accounting, financial, control, operating, and other records and data

Assesses the accuracy of record keeping transactions relative to defined policies, procedures, and guidelines established for a
given area or program.

Acts as a liaison between lenders, institutions, and borrowers to resolve matters in dispute and avoid borrower default.

Requirements

Considerable Organization Skills

Fluent in office

Quality Customer Service Skills

Administrative Payments
Worker and Services Specialist
cont.

Education Requirements

High School Diploma or equivalent (GED).

Although candidates with a high school diploma may qualify for some interviewing and recruiting positions, employers usually
require several years of related work experience as a substitute for education.

Sources

bls.gov

careercruising.com

allnursingschools.com

study.com

myplan.com/careers

resources.workable.com

mymajors.com/careers

coverletteandresume.com

prospects.ac.uk

web.spcollege.edu