Toyota A3 Management

1. Establish business context and importance of specific

problem or issue
2. Describe the current conditions of the problem
3. Identify the desired outcome
4. Analyze the situation to establish causality
5. Propose countermeasures
6. Prescribe an action plan for getting it done
7. Map out the follow-up process
More than a purely practical role: a more critical core
strength of a lean company. Aligning interests of
individuals and departments via encouraging productive
dialogue and helping people learn.
A3 management based on building structured
opportunities for people to learn in the manner that
comes most naturally to them: through experience, by
learning from mistakes and through plan-based trial and
error.
A3 management: in root-cause analysis and scientific
thinking. Iterative, progressive. Effective. Basis for
collaboration. A3 used as the mechanism to prevent from
jumping ahead to a solution.
A3 ultimate goal: not just to solve the problem at hand,
but to make the process of problem solving transparent
and teachable in a manner that creates an organization
full of thinking, learning problem solvers.
A3: Standardized storytelling; a beginning, a middle and
an end. Much visual method. Typically use the word
Countermeasure rather than solution. no problem is
a problem.

Background Current Condition Goal/Targets Analysis

Proposed Countermeasures Plan Follow-up.
Try to making 4-5 question WHY.
Meditech Surgical
Main Issue: Invented the $800 M market. Endoscopic
surgical instrument market. Phenomenal success in a
short period of time. Failed to keep up with demand
during the flood of initial order. Production capacity
became strained as customers waited over six weeks to
have their orders delivered.
Akhirnya di spin off dari largo health supaya bisa focus.
Dalam 6 tahun memimpin.
Meditech product line consists of over 200 separate endproducts. Dealers to supply products strategy: hospitals
do not need to order directly from manufacturers for their
diverse needs.
Component parts (forecast) -> Assembly (forecast) ->
Bulk instruments -> Packaging sterilization (Order
point/Order quantity)
40% inventory can be reduced.