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UNITING THE WORLD OF SPAS

spa business
2012 HANDBOOK

spa business
2 0 1 2

H A N D B O O K

the global resource for spa professionals

The global resource

for spa professionals
The annual Spa Business Handbook brings
together research and vital reference content.
Visit the website: www.spahandbook.com or
view it online at www.spahandbook.com/digital

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Uniting the world of spas

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See www.spabusiness.com

spa opportunities
Jobs, news and training

FIND
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SPA

Spa Opportunities magazine

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and is published every two weeks. It has a
daily website showing all the latest jobs and a
weekly ezine. See www.spaopportunities.com

spa-kit.net

PRODUCTS & SERVICES

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Relaxation Dome, A LivinGlobe Project Therme Bad Aibling, Germany

Sky-Skan, Inc

/BTIVB
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sales@skyskan.com

From Sky-Skan, since 40 years the Worlds

leading provider of multi-media technology to planetariums - the ultimate relaxation palaces - comes a high-tech solution for todays spas and wellness centers
enabling them to offer visitors a unique
immersive enviroment to unwind, chillout, and forget the outside world. No
matter what size or shape your space
may be, Sky-Skan can create a perfectlytailored system for your facility.

definiti Systems offer the state-of-theart in digital immersive

multi-media. We offer complete turn-key
solutions for any combination of
stimulating experiences. This includes:
- Projection on spherical surfaces
- Panoramic displays
- Variety of resolutions and brightness
- Multi-channel surround sound
- Ambient LED lighting
- Integration of scent systems
- Additional A/V devices as required
- Rapid reconfiguration for live events
- 24/7 automated control
- Library of visuals and environments
- Complete theming and architecture
assistance

Whether new construction, renovation,

or even to just breath new life into an
existing space, Sky-Skan can help you
blend multi-media technology into your
facilty transforming them into new exciting spaces. We can help you with:
- Relaxation Spaces
- Chill Out Dome
- Designer Bars
- Immersive Theaters
- and more!

DIARY DATES

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Professionals Choice Awards 2011 - Favorite Ayurvedic Line | Best

product line for a Signature Facial Experience - expert jury at 2008
Wellness Summit, Kuala Lumpur, Malaysia | Star of Excellence Award
2008 Best of Merit by Printing Industry of Minnesota for print excellence
in cartons and containers | Nominated for Anti-aging Product of the
Year, Asiaspa Awards 2007 | SUNDRI Gotu Kola Age defying Firming
Facial named among 15 top facials for awless skin by Spa magazine
| Spa Asia Readers Choice Award 2006 for Best Spa Product in
Ayurvedic category | Star of Excellence 2006 Certicate of Merit by
the Printing Industry of Minnesota for bodycare packaging cartons
| Best Mask in 2002 by Self Magazine for SUNDRI Rose and
Lavender Hydrating Mask | SUNDRI Neem Night Cream named
one of the worlds top twenty miracle products by UK Shape | Rising
Star Award in the beauty category by Fashion Group International for
establishing the rst luxury Ayurvedic based global skin care line.
Concept spas, exclusive treatments and products
from the worlds leading Ayurveda brand

Is Ayurveda on your menu?

www.sundari.com | contact@teamsundari.com

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112

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The Aromatherapy Collection with

n a t u r e s f i n e s t b o t a n i c a l s t o g e n t l y
restore and uplift body and mind

Biossentials Award Winning cruelty free

natural products, spa therapies and treatments trusted
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"(

AT LAST
THE SECRET FORMULA
ESPA products are as unique as they are
effective - they have to be - theyre tested
each and every day by our highly trained
and extremely professional global network
of therapists. Partner with ESPA and discover
how the secret to our inspirational success
could translate into yours.
Were proud to be a British company who
manufacture in the UK. For further information
on partnering with ESPA please call our New
Business team on: +44 (0)1252 742800 or
email us on partner@espainternational.co.uk

Professional Beautys Most Inspiring Spas 2012

features 5 ESPA partner spas. View our partner spas at:

www.espaonline.com/spa-portfolio

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Spa Wellness Solution Provider

w w w. ge o s p a . d e

Concept Spa Gardens

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Design by Desire
GeoSpa boasts a unique experience in developing unsurpassed spa wellness facilies worldwide.
We provide developers, hoteliers, private investors and spa owners with stunning and innovave Spa Experience Zones.
We pride ourselves in partnering world-renowned Architects, Designers & Spa Consultants in the ourishing market of spa.
Thermal Suite

Together we create new concepts, trends & business opportunies for Investors.

Ofces

Europe

Middle East

South Asia

South East Asia

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The Dolder Grand Spa, Zurich, CH

IT DOESNT TAKE TOO MUCH TO BE A PERFECT HOST. KLAFS SPA IS ALL IT TAKES.

AIDAbella cruise ship

Tschuggen Mountain Oasis, Arosa, CH

Friedrichsruhe, Zweiflingen, D

For more than 80 years KLAFS have made spa dreams come true. With our passion for perfection we take
care of even the smallest detail to put your ideas into realit y. Good to know we build all KL AFS spas to
last for many years to come. Put yourself in the picture with our new reference catalogue 360. Order your
complimentary copy now directly on our website www.klafs.com.

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Individual concepts and prefabricated elements for spa and health resorts and leisure facilities. We produce solutions according to customer specifications or develop our own customer or project-specific solutions. Including wet
areas. These can be individual or serial productions.

LUX ELEMENTS -CONCEPT

Photographer: Jeroen Kuppens

LUX ELEMENTSTHE ORIGINAL!

LUX ELEMENTS GmbH & Co. KG
An der Schusterinsel 7 D - 51379 Leverkusen-Opladen
Telefon: + 49 (0) 21 71/ 72 12 - 0 Telefax: + 49 (0) 21 71/ 72 12 10
E-Mail: info@luxelements.de internet: www.luxelements.com

environmentally friendly proven quality presure-stable and rigid fire-retarding design variety waterproof insulating economical

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IT ONLY TAKES 17.5 MINUTES

TO ACQUIRE A NEW CUSTOMER.
17.5 minutes is one lap in the milon circuit and it is all it
takes to convince your customers of the beneits of our
unique training systems:

With over 2000 circuits, our unique technology is a proven fast

track to better training results. Training with milon is fun and
highly motivating.

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To find out more about milons intelligent training systems

and to test drive our systems call +44 (0)800 0988 420.

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Are you ready for milon?

www.milon.com

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Welcome to a universe of innite serenity

Founded in 1872. Celebrating 140 years of skin care expertise

We continue to achieve our Mission. We cultivate relationships with people.

We appreciate genuine meaningful values. We create beauty, we create wellness.
Contact us to nd out more about our innovative offer of Spa services:

+44 (0)20 34023169

www.shiseidospas.com

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1.866.966.9798

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Over 3,000 Spa Clients in 60 Countries

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FREE DEMO!

When You Visit Us at SPA-BOOKER.COM

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There is only one

SpaFinder Wellness

Only SpaFinder Wellness brings you the worlds largest spa and
wellness gift certificate and voucher programs and the top-ranking
consumer websites all designed to bring more customers to your
business. SpaFinder Wellness. Integrated marketing that gets results.
For more information, please contact: Erik.Herz@spafinder.com
s pafin der.com | s pafind er.co.uk | sp afind er.co.jp

2012 SpaFinder Wellness, Inc. All Rights Reserved.

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Heats oils, serums, muds, butters, balms

and waxes to the perfect temperature for
a unique brush application.
Compact and handheld, its ideal for use in facials, body
massage, manicures and pedicures and can be used on or
off the docking station. Skincare products stay warm for up
to an hour of pure pleasure.

+44 (0)1789 204 904

e: info@spapliance.com
t:

www.spapliance.com

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Providing the
Perfect Spa Experience?
Simple.
No matter the size of your business,
SpaSoft offers a flexible interface
that empowers you and your staff to
provide the best service imaginable.
Select an edition that fits your
business and enjoy:
Personalizing each guests experience
Secure point-of-sale transactions
(PCI-DSS/PABP-PA DSS Validated)
Simple solutions to maximize revenue
opportunities

Visit www.spasoft.com to request

your demo now!

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&&

Spa & Activity Software

for your success

TAC Informationstechnologie GmbH

Schildbach 111 | 8230 Hartberg | Austria
T: +43 3332 6005 990
E: office@reservationassistant.com

Offices:
Am Oekopark 10a | 8230 Hartberg | Austria
Gasometer A, Guglgasse 6 266 | 1110 Vienna | Austria
1007 Church Street, Suite 401 | Evanston, IL 60201 | USA

www.reservationassistant.com

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'$

WE WORK HARD SO OUR CLIENTS DONT!

WTS International is one of the worlds leading spa and leisure firms. As consultants
and operators, we provide conceptual and strategic planning, needs assessment studies,
design consultation, pre-opening services and daily management. We work closely with
hotels, resorts and real estate developments of all types worldwide for their spas, fitness
facilities and leisure complexes.

FACEBOOK.COM/WTSINTERNATIONAL
2012 WTS INTERNATIONAL, INC.

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Aromatherapy Associates (AA) is taking more of a medical, results-driven
approach to treatments with the
launch of its rst machine and complementary facials. The natural skincare
and essential oils company is using
the compact Aroma Radiance unit,
which emits electro- and galvanic
currents, in combination with three
hands-on facials Ultimate Radiance,
Aroma Clear and Aroma Lift in order
to effectively combat the signs of ageing and deliver noticeable results.

spa-kit.net KEYWORDS:

AROMA SKIN

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British-based skincare company REN has
just revealed its Bio Retinoid Anti-Ageing
Concentrate. By harnessing the powers of
100 per cent natural vitamin A, pro vitamin
A and retinoid analogue, the concentrate
aims to provide the same high-performance of retinol but without the irritating
effects that are associated with this synthetic ingredient. Users should warm ve

188

spa business handbook 2012

Hydrothermal specialist Barr + Wray has

created a seated pool station to provide
an underwater air and hydro-massage
focused on reexology. Air is injected into
the base of the Reexology Station and
pumped up through the seat, while water
is pumped through the walls of the unit,
foot plate and back plate. This results
in an invigorating and relaxing massage
which is concentrated on the feet and
lower part of the body to help improve circulation, as well as to help combat pain,
tension, sore muscles and aching joints.

spa-kit.net KEYWORDS:

BARR

WRAY

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TAC

drops of the concentrate in their palm

at night and apply to the face, neck and
dcollet. The result: a reduction in the
appearance of wrinkles, age spots and
imperfections; rmer, plumper, healthier
looking skin; a brighter, more even-toned
complexion; and smoother/younger looking skin. Other 2012 REN launches will
include a new toner, a mineral sunscreen
and a glycolic mask.

spa-kit.net KEYWORD:

REN

TAC has added a mobile booking app to

its spa and activity software Reservation
Assistant. The app allows spas guests
to book spa treatments and buy vouchers or products via smartphones and
Facebook. When a booking is made via
the app, Reservation Assistant automatically adapts the employee shift and room
usage schedule. To avoid no-shows, it also
sends out an SMS appointment reminder.

For more information, or to contact any of these companies, log on to www.spa-kit.net

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Ideal Resource from Darphin is a new multicorrective skin cream containing a trio
of high-end ingredients designed to help
visibly erase wrinkles and surface imperfections, while working to revive skins original
radiance. The ingredients are knotweed,
containing a powerful antioxidant called resveratrol; centella asiatica, a medicinal herb
used to help skin reveal its natural glow;

and white hibiscus ower, the source of an

acid which helps to improve the skins texture. And all three of them act in synergy
to assist in the creation of Darphins Line
Polish Complex technology. The cream
addresses three pillars of youthful skin
wrinkle, texture and radiance helping to
promote natural collagen production and
smoothing wrinkles and ne lines for a
plump sensation after application.

spa-kit.net KEYWORD:

DARPHIN

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Health and wellness software provider
Mindbody has launched a daily deals
product. Called Mindbody Deals, the
new service will integrate a social
coupon redemption process into the
point of sale system as part of efforts
to make it easier for front desk staff
to handle daily deals. Mindbody will
tailor its deals into each organisations current way of doing business,
taking into account their check in/out
process, reporting system and automated marketing features.

spa-kit.net KEYWORD:

MINDBODY

www.spahandbook.com

New from La Prairie is its Soleil Suisse

Sun Defense Systme line which comprises ve complementary suncare
products that have been created to go
beyond the rst line of defence of conventional sun-protection offerings. Included
are Sun Protection Emulsion, Face SPF30;
Sun Protection Lotion, Body SPF30; Ultra
Protection Stick Eye, Lip, Nose SPF40;
Soothing After Sun Mist Face, Body; and
Gradual Tanning Lotion Face, Body. All
the products feature La Prairies exclusive
anti-ageing Cellular Complex.

spa-kit.net KEYWORDS:

LA PRAIRIE

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spa-kit.net KEYWORD:

SHISEIDO

Shiseidos 2012 Spring/Summer Makeup

collection has seen its Shimmering Rouge
lipstick range gain seven new shades.
Offering brilliant colour and infusing the
lips with lasting moisture, they include
Opal, a pale luminous pink; Sorbet, a
very pale icy pink; Mango, a vivid golden
orange; Butterscotch, a rich warm beige;
Sugarplum, a soft red; Venus, a deep violet; and Temptress, a deep reddish brown.

spa business handbook 2012

189

SPA-KIT.NET PRODUCT ROUND-UP

POWERED BY spa-kit.net

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The WellSoft range from RKF Luxury
Linen includes bathrobes (pictured),
plaids and blankets for relaxation
areas. The WellSoft fabric is made out
of 100 per cent ne polyester which
has been treated to give it a soft touch.
2012 will see the debut of RKFs
micro-cotton fabric range of linen, bath
towels, bath robes, slippers and mats.
The fabric is created from a ne 100
per cent cotton and while thicker and
ufer than regular cotton, it will also
be light and more economical to wash.

spa-kit.net KEYWORD:

RKF

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KLAFS has unveiled the Lounge Q sauna,
a variation on the KLAFS Sauna Lounge
with a new interior design. Perpendicular
hemlock panels stretching the entire
length of the wall give the sauna a sophisticated appearance, while Canadian pine
wood has been used to create a high-quality impression and a comfortable bathing
atmosphere. The loungers are set on the

190

spa business handbook 2012

Kerstin Florians Correcting Eye Rescue

has been designed to instantly brighten,
treat dark circles, pufness and ne lines.
The set comprises Eye Rescue pads, made
from marine bres called chitosan, which
is similar to collagen and said to reduce
trans-dermal water loss in the skin; and a
Rehydrating Neorli Water spray. The idea is
to saturate the pads with the neroli water
and relax with them under the eye for
15-30 minutes. This is claimed to improve
the skins smoothness by 114 per cent
and decrease wrinkles by 35 per cent.

spa-kit.net KEYWORDS:

KERSTIN FLORIAN

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spa-kit.net KEYWORD:

MURAD

Murad believes that ageing is a fact of life,

but looking your age isnt. The companys
new Complete Reform anti-ageing cream
can be used day and/or night after
cleansing, before moisturising and contains Murads exclusive Glyco Firming Com
plex, said to increase rmness by 61 per
cent after just one application, and an antiageing carotenoid blend with glycolic acid
to help skin become rmer and brighter.

wall to look as if theyre oating, while

the headrests are ergonomic and new,
indirect lighting enhances relaxation.
Capable of variation in both width and
depth in 10cm stages, Lounge Q, says
KLAFS, can be adapted to t even difcult
spaces and tight corners. Individual installation options open up other possibilities,
such as the introduction of a natural stone
wall or a glass front.

spa-kit.net KEYWORD:

KLAFS

www.spahandbook.com

For more information, or to contact any of these companies, log on to www.spa-kit.net

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Luxury Italian spa skincare house Comfort
Zone has reformulated its ultra-hydration
product range, Hydramemory. As well as
ve new products Hydramemory Extra
Cream 24h (50ml); Hydramemory Cream
Gel (50ml); Hydramemory Fluid 24h
(30ml); Hydramemory Serum (30ml); and
Hydramemory Hydramask 24h (50ml)
the range features a key new ingredient

in baobab extract. This has been incorporated because of its ability to retain large
amounts of water, resulting in ultimate
moisture for the skin. Other active ingredients include trehelose, to limit water loss
by skin cells; and hyaluronic acid, to help
keep the skin smooth and plump. The
range has also been given new light-blue
coloured packaging to reect water and
the hydrating properties of the range.

spa-kit.net KEYWORDS:

COMFORT ZONE

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Sommerhubers new Healing Clay
Steam Bath is a steamroom for therapeutic mud ceremonies. Its special
ceramic tiles keep their warmth and
give off long-wave infrared heat to help
calm the nervous system and provide
optimum relaxation. Combined with
mud, this results in a ceremony that
can nurture the skin, purify the body
and stimulate the metabolism. The tiles
come in 19 different glazes and a range
of sizes. The oor has been designed
so that mud and water drain off easily.

spa-kit.net KEYWORD:

SOMMERHUBER

www.spahandbook.com

The rst of ve spa and salon appliances

planned by new company Spapliance, the
ORB is a portable, continuous heat chamber
for warming skincare products including oils, balms, serums and parafn waxes.
Addressing the need to heat products
accurately and safely, it reaches a perfect
delivery temperature in less than 15 minutes and once removed from the heat
source will retain this for up to an hour.
Indicator lights let the therapist know when
the product needs to be reheated. The ORB
comes in white (pictured) or mocha brown.

spa-kit.net KEYWORD:

SPAPLIANCE

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spa-kit.net KEYWORD:

SPAEQUIP

As its name implies, Clap Tzus WaveMotion

Bodywork Table distributed by SpaEquip
can rotate, rock and tilt, producing uid
movements to enhance bodywork treatments. The top which locks into place
for traditional massage services rotates
360, in addition to inclining and tilting up
to 7 in any direction. With each massage,
the height adjustable table gently rocks the
client, offering the sensation of oating.

spa business handbook 2012

191

SPA-KIT.NET PRODUCT ROUND-UP

POWERED BY spa-kit.net

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Incorporating an active ingredient
called 1055 boletus extract,
Hydradvance is a new skin hydration
generation programme from Sothys.
A tailor-made solution for all skin
types, it involves an intensive vephase salon treatment and a complete
range of four complementary products
to retail for home use. The products
include Hydradvance Intensive
Serum, Hydradvance Light Cream,
Hydradvance Comfort Cream and
Hydradvance Hydra-Nourishing Mask.

spa-kit.net KEYWORD:

SOTHYS

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In partnership with patent holder BuckHeitmann, Austria-based spa designer
Thermarium has launched The SnowShower. Offering the ultimate cool down,
the experience controlled by a touch
screen allows users to select from a
choice of light snowfall, moderate snowfall or blizzard. The akes gently melt on
contact with the skin, stimulating the cir-

192

spa business handbook 2012

Spa Revolutions has launched Lava

Bambu, a naturally self-heating bamboo
massage tool. Created out of sustainable harvested black natural and speckled
bamboo from southern China, it incorporates Lava Gel the same self-heating
technology used in the ever-popular lava
shells. The gel consists of a mix of natural
minerals, black lava, dried sea kelp and
algae, which chemically react when combined to create the heat. A 23-piece Lava
Bambu Protocol Training Kit contains all
the necessary components.

spa-kit.net KEYWORDS:

LAVA BAMBU

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spa-kit.net KEYWORDS:

SILHOUET-TONE

Silhouet-Tones new Skin Remodeling

System is a non-surgical skin rejuvenation
procedure designed to effectively stimulate
new collagen growth in the deeper skin
layers. Benets include the stimulation of
cell renewal; the activation of neo-collagen production; the relaxation of lines and
wrinkles; a tightening of the skin; and the
restoration of muscle tone, all delivered
together through a single treatment head.

culation and invigorating the senses. The

shower can be used as a standalone treatment or incorporated into a steam/sauna
session to really stimulate circulation in
the body and optimise its thermal benets. The Snow Shower is presented in a
standard format and can be retrotted into
existing environments. It can also be customised to suit the individual design and
style of a particular spa.

spa-kit.net KEYWORD:

THERMARIUM

www.spahandbook.com

For more information, or to contact any of these companies, log on to www.spa-kit.net

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The latest Iyashi Dome slimming bed has
been created in collaboration with massage table designer Gharieni. Featuring
improved build quality, enhanced comfort and a new system for raising the
dome, the bed emits infra-red rays in a
move designed to replicate the ancient
Japanese ritual of suna ryoho for eliminating accumulated toxins from the body

via perspiration by burying oneself in hot

sand. Using ceramic-titanium technology
to generate the catalyst for decomposing toxins in the body, the benets of the
system are said to include an anti-ageing effect, softened and rejuvenated skin,
weight loss, an enhanced and toned silhouette, a reduction in the orange peel
effect, preparation of the body for physical
activity and a relaxation of the muscles.

spa-kit.net KEYWORD:

IYASHI

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Distribution rm Universal Companies
has revealed the spa industrys rst
hot rock The Spa Rock. Compared
with river rocks, it has a range of
benets which create an enhanced
experience for both parties. These
include heat being generated from one
side of the rock only, so the massage
therapists hands wont overheat; the
two self-heated rocks remaining warm
for more than ve hours on one charge
so they dont have to leave a clients
body; and the rocks reaching the
desired temperature in minutes.

spa-kit.net KEYWORD:

UNIVERSAL

www.spahandbook.com

The Carlton Group has launched VisageH20,

a new development in microdermabrasion.
The machine uses aquabrading, a combination of high pressure air and water jetted
onto the skin. Like microdermabrasion, it
aims to provide an effective anti-ageing
and rejuvenating treatment, taking the natural process of skin renewal which slows
down with age and hastening it. Two
modes are available on the machine, Jet
and Spray, while two hydrooral solutions,
peppermint and Rose, are supplied. Colour
therapy is also included, using LED lights.

spa-kit.net KEYWORD:

CARLTON GROUP

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spa-kit.net KEYWORD:

PORCELANOSA

Porcelanosa has introduced a fresh range

of bathroom furniture. Ideal for creating
a sleek, contemporary look in large and
small spaces, the collection is available
in a choice of colours and nishes, plus
a range of oak veneers. Based around a
low-prole washbasin, low drawers can be
combined with eye level horizontal units
and slim vertical cupboards, and completed with free-standing shelves.

spa business handbook 2012

193

SPA-KIT.NET PRODUCT ROUND-UP

POWERED BY spa-kit.net

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Dermalogica has introduced Overnight
Repair Serum, created to protect,
maintain and stimulate collagen in
the skin. With argan oil to shield the
lipid barrier and brown seaweed to
ght free radicals, its formulation also
includes the aromas of botanicals
such as jasmine, rose, ylang-ylang,
geranium, rosemary, cinnamon
and neroli. The serum comes in a
0.5oz/15ml white glass bottle with
a silver cap. Recommended usage is
four to six drops, although this can be
customised to a clients preference.

spa-kit.net KEYWORD:

DERMALOGICA

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Ladypillo has revealed the rst range of
support pillows for use in spa and salon
treatments. The collection offers ve ergonomic pillows created to enhance different
elements of the salon experience. The
Bodypillo, for example, is a topper to t
over the top of a treatment table for extra
comfort. While the signature Ladypillo (pictured) is a contoured upper body support,

194

spa business handbook 2012

OiO, a fun new line of baths and washbasins designed by Michel Boucquillon for
Italy-based Antonio Lupi Design,
has been created to jazz up spa washrooms and suites with elements of
glamour and fun. Made out of 100 per
cent recyclable polyethylene, which
offers both lightness and strength, the
items in the range are available in either
translucent or coloured versions. All are
free-standing and can be installed indoors
or outdoors. They can also be tted with
an interior lighting system.

spa-kit.net KEYWORDS:

ANTONIO LUPI

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spa-kit.net KEYWORD:

RESORTSUITE

ResortSuite the integrated hospitality

software provider is one of the latest
companies to announce the launch of a
mobile functionality to provide spas with
the ability to give guests real-time itineraries for individual and group activities and
interactive information around available
amenities. With ResortSuite Mobile, spa
members can even review statements
and itemised bills.

which relieves pressure on the breasts for

women lying on their front and is useful
for times when breasts are sensitive, such
during breastfeeding, after an operation or
before and after menstruating. Each pillow
is made from 100 per cent memory foam,
which reacts and responds to the bodys
heat and weight, to mould and support the
contours. The pillows return to their original shape after every treatment.

spa-kit.net KEYWORD:

LADYPILLO

www.spahandbook.com

CONTACT BOOK

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Aemotio SPA

Functionality, style and Italian design,

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products. Multi-sensory equipment, spa
tables, multipurpose chairs and furnishings
capable of satisfying all of your needs and
enhancing your business.
Maximum product quality, total service
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it starts with a vision

to inspire your guests.

spa consulting | architecture & spa design | engineering | realisation

Our customers benet from several advantages:
Coordination costs are reduced by working with
a single partner from conception to realisation

Quality is guaranteed by using the best materials

and technologies

Our experience ensures a high return on

investment

Our enormous international volume means

signicant buying power, huge cost savings and
extremely favourable terms & conditions

Guaranteed schedule completion dates

are contractually specied

Smooth operation our maintenance service will

take care of your system throughout its operation

You can be condent of a professional spa design, combining

supreme functionality and sustainable technology to maximise prots.

Schletterer GmbH | A-6261 Strass i. Z. | Nr. 190

t +43 5244 62005 | f +43 5244 62005 50 | ofce@schletterer.com

www.schletterer.com

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PRODUCT SELECTOR

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Visit
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for the latest
product
news

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spa business handbook 2012 !#$

the future of spa and wellness

Discover new possibilities with innovative SPA solutions from INVIION.
Design. Technology. Equipment. Created to inspire. Built for success.

Wellnesshotel Cervosa

Heat

Special Spa Equipment

www.inviion.com

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Wynne Business Spa
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14567 Big Basin Way,
Saratoga, CA 95070 USA
(800) 747-5525, ext. 30

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The CARITA Experience

Luxurious spa treatments to wrap your body with a veil of radiance and youthfulness. CARITA introduces
the latest innovative Diamond of Beauty treatment for unrivalled anti-ageing and rming results.
Discover more about CARITA calling on 020 7313 8780 or visiting www.carita.co.uk

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www.spahandbook.com

spa business
2 0 1 2

H A N D B O O K

Development pipeline
Diary dates
Movers & shakers
Spa management & consultants
Trade associations
Industry research
Sector statistics
Spa business trends
Fitness in spas
Spa evidence
Franchising
Corporate wellness
Education & training
Spa technology
Branding
Benchmarking
Yield management
Worldwide wellness tourism
Products & equipment
A-Z supplier contact book
Training directory

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The Leisure Media Company, Portmill House,

Portmill Lane, Hitchin, Hertfordshire, SG5 1DJ, UK
Tel: +44 1462 431385 www.leisuremedia.com
ISBN: 978-1-870416-04-7