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The project is a peek at LOreal Paris. It is a French cosmetics and beauty company,
headquartered in Clichy, Hauts-de-Seine. It is the world's largest cosmetics company, and has a
registered office in Paris. It has developed activities in the field of cosmetics, concentrating
on hair color, skin care, sun protection, perfumes and hair care, make up, the company is active
in the dermatology, toxicology, tissue engineering, and biopharmaceutical research fields and is
the top nanotechnology patent-holder in the United States. This project looks at the SWOT
analysis of LOreal, its international marketing strategies, its competitors in international market,
LOreal branding strategies etc.
Introduction To LOreal
The LOreal Group is a French cosmetics and beauty company, headquartered in Clichy, Hautsde-Seine. It is the world's largest cosmetics company, and has a registered office in Paris. It has
developed activities in the field of cosmetics, concentrating on hair color, skin care, sun
protection, perfumes and hair care,
make
up,
the
company
is
active
in
the dermatology, toxicology, tissue engineering, and biopharmaceutical research fields and is the
top nanotechnology patent-holder in the United States.
HISTORY
In 1909, Eugne Schueller, young French chemist of German descent, developed a hair dye
formula called Aurale. Schueller formulated and manufactured his own products, which he then
sold to Parisian hairdressers. On 31 July 1919, Schueller registered his company, the Socit
Franaise de Teintures Inoffensives pour Cheveux (Safe Hair Dye Company of France). The
guiding principles of the company, which eventually became LOral, were research and
innovation in the field of beauty. In 1920, the company employed three chemists. By 1950, the
teams were 100 strong; that number reached 1,000 by 1984 and is nearly 20,000 today.
Schueller provided financial support and held meetings for La Cagoule at L'Oral headquarters.
La Cagoule was a violent French fascist-leaning and anti-communist group whose leader formed
a political party Mouvement Social Rvolutionnaire (MSR, Social Revolutionary Movement)
which in Occupied France supported the Vichy collaboration with the Nazis. L'Oral hired
several members of the group as executives after World War II, such as Jacques Corrze, who
served as CEO of the United States operation. This involvement was extensively researched
by Michael Bar-Zohar in his book, Bitter Scent.
LOral got its start in the hair-colour business, but the company soon branched out into other
cleansing and beauty products. LOral currently markets over 500 brands and many thousands
of individual products in all sectors of the beauty business: hair colour, permanents, hair styling,
body and skin care, cleansers, makeup and fragrances. The company's products are found in a
wide variety of distribution channels, from hair salons and perfumeries to hyper - and
supermarkets, health/beauty outlets, pharmacies and direct mail.
LOral
has
six
worldwide research
one
and
in
development centres:
two
Jersey;
in
one
in Japan: Kawasaki,Kanagawa Prefecture; in 2005 one was established in Shanghai, China, and
one in India. A future facility in the US will be in Berkeley Heights, New Jersey.
From 1988 to 1989, LOral controlled the film company Paravision, whose properties included
the Filmation and De Laurentiis libraries. StudioCanal acquired the Paravision properties in
1994.
LOral purchased Synthlabo in 1973 to pursue its ambitions in the pharmaceutical field.
Synthlabo merged with Sanofi in 1999 to become Sanofi-Synthlabo. Sanofi-Synthlabo
merged with Aventis in 2004 to become Sanofi-Aventis.
On 17 March 2006, L'Oral purchased cosmetics company The Body Shop for 562 million.
L'Oral's advertising slogan is "Because I'm worth it". In the mid-2000s, this was replaced by
"Because you're worth it". In late 2009, the slogan was changed again to "Because we're worth
it" following motivation analysis and work into consumer psychology of Dr. Maxim Titorenko.
The shift to "we" was made to create stronger consumer involvement in L'Oral philosophy and
lifestyle and provide more consumer satisfaction with L'Oral products. L'Oral also owns a Hair
and Body products line for kids called L'Oral Kids, the slogan for which is "Because we're
worth it too".
In 1987, during the growth years of the mail order business, L'Oral and 3 Suisses founded Le
Club des Crateurs de Beaut for mail-order sales of cosmetic products, with brands including
Agns b., Cosmence and Professeur Christine Poelman among others. In March 2008, L'Oral
acquired 3 Suisse's stake, taking sole control of the company. In November 2013, L'Oral
announced that Le Club des Crateurs de Beaut would cease activity in the first half of 2014.
In November 2012, L'Oral inaugurated the largest factory in the Jababeka Industrial Park,
Cikarang, Indonesia, with a total investment of US$100 million. The production will be absorbed
25 percent by domestic market and the rest will be exported. In 2010, significant growth
occurred at Indonesia with 61 percent increase of unit sales or 28 percent of net sales.
In January 2014, LOral finalised the acquisition of major Chinese beauty brand Magic
Holidings for $840 million.
On 11 February 2014 it was announced that L'Oreal had sealed a deal worth 3.4bn to buy back
8% of its shares from Swiss consumer goods giant Nestle. As a result of the deal, Nestles stake
in LOreal will be reduced from 29.4pc to 23.29pc while the Bettencourt Meyers familys stake
will increase from 30.6pc to 33.2pc. Nestle has owned a stake in LOreal since 1974 when it
bought into the company at the request of Liliane Bettencourt, the daughter of the founder of
LOreal and world's richest woman, who was trying to prevent the French state's intervention in
the company.
On 20 February 2014, Shiseido agreed to sell its Carita and Declor brands to LOral for 227.5
million (US$312.93 million (2014)).
On 18 June 2014, L'Oral agreed to acquire NYX Cosmetics for an undisclosed price, bolstering
its makeup offer in North America where its consumer-products unit has faltered.
In September 2014, LOral announced it had agreed to purchase Brazilian hair care company
Niely Cosmeticos Group for an undisclosed amount.
In 2015, Soo Joo Park became LOral's first Asian-American global spokesmodel
LOREAL MISSION
For more than a century, we have devoted our energy and our competencies solely to one
business: beauty. It is a business rich in meaning, as it enables all individuals to express their
personalities, gain self-confidence and open up to others.
Beauty is a language.
LOreal has set itself the mission of offering all women and men worldwide the best of cosmetics
innovation in terms of quality, efficacy and safety. By meeting the infinite diversity of beauty
needs and desires all over the world.
Beauty is universal.
Since its creation by a researcher, the group has been pushing back the frontiers of knowledge.
Its unique Research arm enables it to continually explore new territories and invent the products
of the future, while drawing inspiration from beauty rituals the world over.
Beauty is a science..
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Providing access to products that enhance well-being, mobilizing its innovative strength to
preserve the beauty of the planet and supporting local communities. These are exacting
challenges, which are a source of inspiration and creativity for LOreal.
Beauty is a commitment.
By drawing on the diversity of its teams, and the richness and the complementarity of its brand
portfolio, LOreal has made the universalization of beauty its project for the years to come.
LOREAL
OUR ETHICAL PRINCIPLES
Our Ethical Principles shape our culture, underpin our reputation, and must be known and
recognised by all LOral employees.
Integrity because acting with integrity is vital to building and maintaining trust and good
relationships.
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10
SKIN NEEDS
Anti-aging
Whitening
Hydration
UV protection
Make-Up Remover
BRAND
Revitalift
Youth code
White Perfect
Hydra Fresh
UV Perfect
Make-Up Remover
Skin Perfect
Go 360
Extraordinary Oil
PRODUCT TYPE
Serum
Day moisturizer
Night moisturizer
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Eye cream
UV protection cream
Scrub
Face Oil
Power Water
Day Cream
COSMETICS
FACE
Base
Liquid Foundation
Compact
Blush
BB Cream
Concealer
EYES
Mascara
Eye shadow
Eyeliner
BRAND
Color Riche
True Match
Infallible Lipsticks
Colour Infallible
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Super Liner
Base Magique
Lucent magique
Lash Architect
Caresse
Pure Reds
Mat Magique
LIPS
Lipstick
LipGloss
Lip Liner
NAILS
Nail Art
HAIR CARE
HAIR TYPE
Damaged Hair
Hair Fall
Nourished Hair
Dull Hair
Colored Hair
Dry hair
PRODUCT TYPE
Shampoo
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Conditioner
Masque
Tonic
Oil
Serum
BRAND
Total Repair 5
Fall Repair 3X
6 Oil Nourish
Color Protect
Nutri-Gloss
Smooth Intense
Fall Resist
HAIR COLOR
DESIRED COLOR
Brown
Black
Burgundy
Fashion
PRODUCT TYPE
Permanent
BRAND
Excellence Crme
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NEED
Oil Control
PRODUCT TYPE
Cleanser
Moisturizer
Shaving
BRAND
Hydra Energetic
White Activ
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company, so as it gives us the glimpse about the company overall. It is followed by defining the
meaning of global marketing strategy, so as the attempt of this work is streamlined and
specifically meets the objective criteria of the research subject defined above.
Introduction
L'Oreal international is a group of companies with its branches and subsidiary companies
scattered across the globe. L'Oreal is considered to be one of the biggest cosmetic manufacturers
in the world today. "L'Oreal SA Paris is the world number one cosmetic company specializing in
the development and manufacturing process of hair care, hair color, skin care, color cosmetics
and fragrance for consumer and professional market." (James S O'Rouke, 2011, p. 362) In terms
of its sales figure and market presence globally, L'Oreal as a corporation is tremendously huge.
The company was founded many decades back. According to the data that can be gathered, it is
believed that L'Oreal was founded by "French chemist named Eugne Schueller in the year 1907.
The said chemist and founder of L'Oreal is also a renowned inventor of first ever hair colorant or
dye in its synthetic nature, which revolution the beauty and salon industry." (L'Oreal)
The company was founded "in France and has many interesting history attached to it when
viewed from a cultural perspective. In the early part of 1910, women in Paris were very obsessed
with hair coloring and dye. Given the hypes in such aspects, French chemist Fugne Schueller
invented the first every hair dye in synthetic. And since then the foundation of L'Oreal happened,
and it was a time that the company never looked back. It is also interesting to note that the
company was finally incorporated on 1939" (FundingUniverse) Starting from the year 1907,
"today L'Oreal is the world largest cosmetic company marketing 500 brands and more than 2000
products in all areas of the beauty business." (James S O'Rouke, 2011, p. 362)
These fact sheets give a clear precise glimpse of the company since its founding days. As we
have detailed, L'Oreal given the change in market structure and globalization impact has adopted
in the best way, to ride the tide of competition and to stand ahead in the race for the number spot
in the cosmetic and beauty industry. When we observe with the present time, products and
merchandise of L'Oreal brand can be found in every corner of the globe, and in almost every
retail outlets. Its brand is so famous that even most of the saloons across the world prefer L'Oreal
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hair colorant than any other products. This is interesting indeed to observe, given that the
company started from the humble background.
Thus, it would be interesting to analyze the overall feature of L'Oreal marketing strategy and its
internal presence. However, before we make an attempt in the respect, it is prudent also to
understand the meaning of what defines 'global marketing strategy' in context of international
business and its management components. The following paragraph details the discussion related
to global marketing strategy and its meaning.
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heart" for helping the people made helpless by illness or any kind of negative life experiences. In
the countries like UK and Germany, many of the women and also the young people regain their
confidence and their self-image gradually by using the cosmetics which are provided by L'Oreal.
In European countries L'Oreal also used the marketing strategies like taking calculated amount of
risk etc but most of the strategies are related to the growth of the people mentally and not only
for the beauty or the fashion purpose. Various innovative treatment programs are launched by
L'Oreal for the young people of European countries and this company also launches the free
skincare and make-up workshops for the women suffering from cancer. For example in France a
programme named as "La Vie, de Plus Belle" offers the free skincare and makeup for the cancer
suffering women in all over the France. This helps them to cope with the treatment's side effects
and it also helps them to retain their self-esteem which is very important for a patient. In the
European countries L'Oreal generally uses the strategy of the management of brand by which
L'Oreal had made a large amount of brands which are rooted in the local culture and which all
appeals to the various segments of the global market. By using these social types of strategies for
the people of Europe has helped L'Oreal in expanding their business in the whole Europe.
more than the other companies of this field. For example in the late 1990's the expenditure of
L'Oreal advertising and promotion was jumped from the 37% to around 47% of the total amount
of sales. The global ad spending of L'Oreal was increased to $1.25 billion which was on par with
the company named as coca cola. The best thing about this company is that they have a separate
and very distinct policy of promotion in the market of US. Matrix is the number one brand of
L'Oreal in US and the main reason behind the success of matrix is the frequent and distinct
advertisement and promotion of the cosmetic and the hair products. The people of countries like
Canada like to use new products that mean they like changes in their product after some interval
of time. So by keeping this thing in mind L'Oreal uses the strategies of modifications which
mean they modify their existing products according to the latest tastes and fashion of the local
people. According to latest surveys of the people of L'Oreal company, majority of the profits of
this company is because of US and these perfect strategies used by this company in US is the
reason behind this type of success specially in north American market. (Helping vulnerable
people)
about this company is that they make strategies according to the local culture of different
countries and not uses the same strategies in every country. Because of all these strategies,
L'Oreal gains a huge profit from Europe every year. (L'Oreal's Global Branding Strategy)
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Whether its an Asian Market, European market, North American Market or the Pacific Region ,
everywhere the culture differs in terms of varied factors.
So it becomes the responsibility of the Company to do a proper scanning of these factors in order
to have their longer stay in the region so that they can attain a Top most Competitive position by
adapting to various regions cultural factors in their Global marketing Strategies.
Therefore the major things that should be kept in mind for L'Oreal while doing globalised
business is to form an effective global strategic team for defining the trading policies to work in
any country. The strategy of globalization should encompass of major factors like cultural
differences, economic policies of the country etc. moreover the varying lifestyles of the peoples
and the rapidly changing economies even should also be kept in mind.
recorded double digit growth rate in consecutive years and in the year 2005, it became the largest
cosmetic company of the world.
The specialty of LOreal Branding Strategy is that it has succeeded almost in every country,
wherever LOreal has entered. The Branding Strategy of LOreal was powerful enough to spread
itself to the markets of different countries rather than restricting itself to a single country.
In the 1990s, LOreal used to generate the largest volume of sales from Europe, where the major
portion used to come from France. But, a decade after, the situation started to change. The
Branding Strategy of LOreal started to concentrate in the markets outside France. The initiative
proved to be successful and in the year 2004, the company generated 85% of its consolidated
sales from the markets outside France. The LOreal Brand experienced success both in Asia and
Latin America, even when the global economy was in a shaky position.
In short, it can be said that, reason behind the success of Brand LOreal lies in the fact that the
company succeeded in reaching out to the customers of different countries of the world, across
different income ranges and cultural patterns.
L'Oral
Parent Company
L'Oral
Category
Sector
FMCG
Tagline/ Slogan
USP
25
Segment
Target Group
Positioning
Product Portfolio
2.Garnier
Bodycocoon
3. Garnier Mineral Deodrant
4. Garnier Color
Naturals
5. Garnier Hair Gels
6. Maybelline
Cosmetics
7. L'Oral Paris
Brands
SWOT Analysis
Strength
Opportunity
demand
1. Intense and increasing competition amongst other FMCG
companies
2.FDI in retail thereby allowing international brands
Threats
Competitors
1.Maybelline
2.NYX
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3.ELF
4.Covergirl
CONCLUSION
The L'Oral Paris Brand Division of LOral USA, Inc. is a total beauty care company that
combines the latest in technology with the highest in quality for the ultimate in luxury beauty at
mass.
L'Oral Paris is a truly global beauty brand with many internationally renowned products. For
most, the name L'Oral is immediately evocative of the brands signature phrase, "Because I'm
Worth It. the concept behind the legendary advertising campaign for the Superior
Preference hair color launch in 1973. Today, it represents the essence of the L'Oral Paris brand
as a whole, a spirit which is about helping every woman embrace her unique beauty while
reinforcing her innate sense of self-worth.
As the biggest beauty brand in the world, L'Oral Paris has an unparalleled commitment to
technology, research and innovation, providing groundbreaking, high-quality products for
women, men, and children of all ages and ethnicities. L'Oral Paris is notably dedicated to
celebrating the diversity of beauty the companys broad range of spokespeople include Sonam
Kapoor, Aishwariya rai, Andie MacDowell, Diane Keaton, Jennifer Lopez, Julianna Margulies,
Eva Longoria, Laetitia Casta, Freida Pinto, Doutzen Kroes, Aimee Mullins, Julianne Moore, and
Karlie Kloss.
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BIBLIOGRAPHY
http://www.lorealparisusa.com/en/About-Loreal-Paris/Overview.aspx
https://en.wikipedia.org/wiki/L%27Or%C3%A9al
http://www.loreal.com/brand
http://www.loreal.com/group/who-we-are/our-mission
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