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If youre so successful why cant you read what your customers and clients are
really thinking? Imagine having the ability & skill sets to read people like a book
during meetings, interviews and negotiations. Now you can!
Find out why Steve van Aperen is one of Australias most in-demand conference
& keynote speakers.
Are you looking for a dynamic and entertaining keynote speaker for your next
event, conference or in-house training day? Let Steve van Aperen help make
your conference a huge & memorable success that will have people talking
well after your event.
Steve van Aperen is fast becoming one of Australias most in-demand and
popular keynote speakers. Steve is as an expert in the field of behavioural
interviewing, reading body language and detecting deception
Steve has received extensive training from the worlds leading international investigative
authorities (LAPD, FBI, US Secret Service) in how and why people deceive. He has conducted
behavioural interviews on 66 homicide and 2 serial killer investigations and has been consulted
by various police departments, intelligence agencies and governments.
Steve who resides in Melbourne, Australia has emerged as a leading authority on analysing
human behaviour and today devotes his knowledge to helping businesses thrive by increasing
profits, improving human rapport and reading clients.
Business is all about relationships. From relationships between management and employees to
those between company representatives and customers, a successful business is one in which
individuals relate well with each other and their clients.
Steves keynote takeaways are extremely valuable during meetings, interviews and negotiations
when looking for conflict and contradiction between what a person is saying and what their
body language is really stating. This is an incredibly insightful and entertaining program with
more take-home knowledge than you have ever experienced in a keynote presentation.
By addressing such questions as How well can I read others?, How can I change my
communication methods in order to inspire trust?, and How do I know if someone is hiding
something?, Steve offers techniques specifically designed to improve your business and your
companys bottom line immediately. A highly engaging speaker, he is charismatic and
humorous, yet brutally honest.
face is capable of well over 10,000 visible facial configurations which give a pointer as to what a
person is thinking or feeling. Whenever a person experiences a basic emotion, a corresponding
message is automatically sent to the muscles of the face.
This message sending system is involuntary and while we can attempt to use our voluntary
muscular system to try to suppress it or hide it from view when we fake a smile, even though
we might be feeling miserable for instance a small part of that suppressed emotion leaks
out. All humans exhibit the same facial expressions associated with fear, anger, joy, contempt,
disgust, sadness and surprise. Interestingly enough even when we try to conceal these
emotions they will often express themselves within a 25th of a second. This training in itself is
extremely valuable during meetings, interviews and negotiations when looking for conflict and
contradiction between what a person is saying and what their body language is stating. This
training provides corporations an edge in making the right investment decisions during
meetings and negotiations.
Words convey information but gestures reveal much more! Body language
transmits our feelings, emotions, attitudes and beliefs. Like it or not your
customers body language conveys more than you think. Words lie but your face
doesnt
Steves one and two day in-house training courses have been booked by corporations and
government departments throughout the world. These unique in-house training courses are
meticulously designed for anyone in recruitment, HR, marketing, sales, investigations,
management, the financial and legal sectors or anyone who conducts interviews, negotiations
or meetings with clients, staff, stakeholders, customers or anyone who would like the skill sets
to determine when people are lying and how to read body language. Imagine how useful these
skills would be at the negotiating table, whilst conducting interviews or during the sales
process!
There are almost ninety individual muscles in the human face With as many as five
muscles combining at any one time to produce an expression, meaning that,
astonishingly, a persons face is capable of well over 10,000 visible facial
configurations which give a pointer as to what a person is thinking or feeling.
This knowledge alone provides corporations with an edge in making the right
investment decisions during meetings and negotiations.
Steves mentoring allows executives to exude confidence by understanding their own posturing
and confidence gestures during presentations, negotiations and meetings whilst identifying
negative signaling gestures such as superiority, aggression, rejection, disapproval, power,
arrogance and other non-verbal and subconscious behaviors in others.
Very few people get to work with Steve on a one-to-one basis to improve their presentation
and negotiation skills at such a level. Imagine having the ability to read people and influence
others in presentations and business negotiations at the highest level? Well now you can have
direct access to this highly sought after and valuable knowledge. Contact us directly for a
personal consultation.
Show you how to read and interpret body language during a meeting or interview
Teach you the four key areas to look for when benchmarking behaviours
Explain the types of body language that people engage in and why
Show you how to analyse the most common non-verbal signs associated with
confidence and deception
Illustrate how to analyse preening and grooming gestures
Learn the 60 Second Profiling Technique