Kelly L.

Reardon

3130 Kinross Circle Herndon VA 20171 (703) 389-1378

klreardon@gmail.com

Objective
To obtain a position that will enable me to use my organizational skills
and ability to work well with people while learning.

Skills
Outstanding organization skills; Excellent customer service skills;
Proficient in Word Processing, Power Point and MS Office Suite;
Knowledgeable Internet Usage and Research Skills

Experience

Physical Therapy Connection Herndon VA 11/09-

Present
Receptionist
Greet clients, answer multi line phone system, schedule appointments,
enter charges into PTOS, call insurance companies to verify insurance
benefits, collect co pay, take deposit to the bank, post payments and
on occasion assist the therapist during his sessions with patients

Veterinary Surgical Center Leesburg VA

9/08- Present
Receptionist
Greeting clients, Answering multi line phone system, Data entry,
Scheduling appointments, Building estimates for surgical candidates,
Reviewing estimates and bills with the client, Processing payments,
Scanning and faxing patient records, Financially do the end of day
paperwork, Follow up with clients to check on patients, Call clients to
remind them of appointments

Animal Emergency Critical Care at TLC Leesburg VA 2/07-

1/10
Client Service Representative
Greeting clients, Answering multi line phone system, Directing clients
to the correct department, Data entry, Relaying information between
Doctors and Clients, Reviewing estimates and bills with the client,
Processing payments and refunds, Scanning and faxing patient records

Allegany Optometry Leesburg VA 2007

Customer Service Representative
Schedule client appointments, Answer multi line phone system, Help
clients find glasses, Call clients to remind them of appointments,
Process payments, Get brief medical history for Doctor, Pretest clients
using the machines

Don’s Johns Chantilly VA 11/06- 5/07

Customer Support Representative
Setting up new customers, Place work orders for deliveries, pickups
and one time services, Connecting calls to the appropriate department

Education
Kelly L. Reardon

3130 Kinross Circle Herndon VA 20171 (703) 389-1378

klreardon@gmail.com
Northern Virginia Community College Sterling, VA In
Progress
Associate of Science Degree- Social Sciences

Chantilly High School Graduate Chantilly, VA 1996-

2000