OBJECTIVE: Engage my training and work experience in order to expand my employment in an

organization where I can utilize my excellent customer service, communication, supervisory and clerical
skills gained while working in retail and volunteer leadership positions.
WORK EXPERIENCE
07/2014-Present
Kohl's Department Store
MJM Supervisor
Men's, juniors and misses Supervisor. Supervise floor associates, utilizes and adheres to merchandise
presentation standards in regards to the 5 Basics: replenishment, signing, sizing, clearance and clean
store. Utilizing monthly updates, communication books, etc. in accordance with Company merchandise
presentation standards. Assists with department fitting room recovery and sales floor returns in
accordance with merchandising standards. Follows Company merchandise presentation directives and
standards while merchandising incoming truck freight and replenishing the sales floor. Identifies and
communicates merchandising and sales floor operational opportunities to store management. Arranges
merchandise on fixtures and maintains non-promotional signs on the sales floor according to Company
standards. Resolves ad issues as needed by changing signs to reflect current sale price. Assists in the
maintenance of Company stockroom capacity and organizational guidelines by following best practices.
06/2006 07/2014
Wendy's
Part Time Crew Member
Work at Wendy's fast food restaurant during high traffic hours. Position requires constant greeting and of
customers, taking orders, serving food and clearing tables all while providing a positive customer
experience and working within company, Department of Health and OSHA guidelines for safety and safe
food preparation. Take ownership of escalated situations and communicate any and all issues to
management for thorough and effective handling of issues to improve customer satisfaction. Take drive
thru orders, prepare and work the pick-up counter at restaurant. Maintain organization, count money,
clerical duties as assigned. Opening and closing of restaurant. Communicate with other kitchen team
members to ensure timely and quality food preparation.

03/2010-12/2010
Living Planet Aquarium
Guest Services Volunteer
Assist Guest Services in providing the highest level of service including assisting with ticket purchases,
guest information, specialist events, and the play and party center. Acted as aquarium greeter assisting
visitors in any way that would enhance their visit to the facility all while giving them interesting facts
about the animals and fish at the aquarium. Assisted staff with hands on animal displays, clean up,
opening and closing o f facility.

Education:
Salt Lake Community College
AS General Education
Cyprus High School
Class 2015
4.0 GPA
Accomplishments:
-Excellent leadership and communication skills
-Cyprus Community Recognition Award
-Academic Science Department Award
- Academic Art Department Award (oil painting)
-Cyprus High Daughters of American Revolution Competition representative
- Junior Class Historian 2013-2014
- Student Body 2nd Vice President 2014-2015
- Completion of several college courses while enrolled in high school
-3.0 GPA upon High School Graduation
-Proficient in Excel, Word, PowerPoint