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Faculty of Engineering
2015
Section: C5
(1414316)
(1414800)
(1414314)
(1414555)
(1409833)
(1406960)
Instructor Name
Dr Ghaffer Kiani
Team Email
Elite_team1@hotmail.com
0|Page
Team: 1
Section: C5
Date: 15/November/15
Assignment: L3-a
Abstract
The main and important points for students in this course are to learn how to
define the real problem and how to solve it, also to perform a good project at the
end of the semester. According to those points this assignment is very important
and essential, because here is the place where we can practice how to define a real
problem and how to solve it. Also, this assignment is the beginning of doing the
project. In this assignment we used few steps and techniques that we studies in our
IE201 course. First of all we made a questionnaire with 13 questions to gather
information for defining the real problem. We used the survey method to collect the
data. After collecting the data, we organized the information in Ms Excel through
graphs and charts to analyze the data easily. After the survey we viewed the
problem first hand. In this part we discussed the causes of lack of awareness about
safety and frequent accidents. Next, we talked with two experts, Abdullah Al-Harthy
and Dr Mohammed Al-Ghamdi, to confirm the findings that we collected. After these
steps we used two techniques to reach to the heart of the problem. First, we used
Present State/Desired State where we treated with the problems generally at the
beginning and then we made them more specific by going in depth and adding more
details until we reached to the proper problem statements. After that, we created
two Duncker Diagrams, where we created general, functional and specific solutions
for the problems we got from Present State/Desired State. At the end, we proceed to
the last step, where every individual brainstormed and generated 10 ideas about
our project, and then we applied a Multi-Voting technique to come up with the top 6
artifacts.
Work
In the beginning, to define this problem, some techniques which was learned
from Ie201 course will be used. Gather information by doing some steps: 1-collect
and analyze information and data. 2-talk with people familiar with the problem. 3View the problem first hand. 4-conform all key findings. Then, the problem will be
defined by using the Present State/Desired State process, the
Statement/Restatement Process, and Dunker Diagram. Finally, generating the
artifacts by doing some steps: brainstorming, boggle method, modified multi voting.
1|Page
Survey questionnaire
Table 1: The Questionnaire Form
King Abdul-Aziz University
Faculty of engineering
Team: 1
C) 36 45
C) Unemployed
D) More than 46
D) Not important
2|Page
5) In your view, What are the places that lack of safety in your region?
(You may choose more than one):
A) Schools
B) Universities
C) transportation
D) Houses
E) Factories
6) Have you seen any accidents before? (i.e. fire)
A) Yes
B) No
7) Do you have any safety equipment with yourself when you go out?
A) Always
B) Usually
C) Sometime
D) Rarely
E) Never
8) How do you describe the awareness of people in your region about safety?
A) Very high
B) High
C) Neutral
D) Low
E) Very low
9) In general, How much is the cost of safety equipment?
A) Very high
B) High
C) Neutral
D) Low
E) Very low
10) Which one of these situations is the most common in your region?
A) Drowning
B) Fire C) Floods D) Electrical shock
E) Falling from high
places
F) Getting stuck somewhere (i.e. elevator)
11) Rate the safety level in your region?
A) Highest
B) High
C) Neutral
D) Low
E) Lowest
12) If your rate is neutral, low or lowest. What is the cause to form your
opinion?
A) Lack of safety equipment
E) No, my rate is good
B) Lack of awareness
C) Neutral
D) Low
3|Page
Findings
After receiving the participations of the survey, they were analyzed by using
Microsoft Excel 2010 and presented the findings in graphs to make them readable
and understandable. The graphs and findings are shown below and discussed in
more details.
Gender
Age
25
20
15
29.40%
Male
10
Age
Female
70.60%
5
0
15 - 25 26 - 35 36 - 45 More
than
46
Figure 1
Figure 2
As we show in the figure 1 and 2, we found 70.6 % of participants are male and
29.4 % are female. Also from different ages persons.
Current occupation
Unemployed
24%
Employee
23%
Student
53%
4|Page
Figure 3
Important
Less important
Not important
0% 0%
38%
62%
Figure 4
5.90%
13.20%
26.50%
25%
29.40%
SCHOOLS
TRANSPORTATION
HOUSES
FACTORIES
UNIVERSITIES
5|Page
Figure 5
The accidents are occurring in different places. According to figure five 29% of
the participants said transportations are lack of safety. The exactly 27% said houses
are lack of safety. 25% said schools are lack of safety. In factories 13% said they lack
of safety and 6% said universities.
Having safety
equipment
Figure 6
Never
Rarely
Usually
Always
No
Having any
safety
equipment
with yourself
when you go
out
Sometime
Yes
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Figure 7
6|Page
Very high
High
3%
12%
Low
32%
Neutral
47%
Figure 8
Low
Neutral
20
High
18
Very high
5
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Figure 9
7|Page
Drowning
Electricalshock
Fire
18
Getting stucksomewhere
12
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Figure 10
Most of participants think fire accidents are common in their region. Figure 10
show participants rate of the safety. Exactly 18% said fires. 12% said getting stuck
somewhere. Also, 9% said drowning accidents are common. 7% said electrical shock
and 4% said floods.
Low
51%
High
6%
Neutral
34%
Figure 11
8|Page
As shown in figure 11, we found 51.4% of participants think the rate of safety in
the region is low and 5.7% think is lowest. Also, 34.3% think it is neutral. However,
5.7% think it is high and 2.9% think it is very high.
10
5
0
Lack of
awareness
Lack of safety
equipment No, my rate is
good
Figure 12
Most of participants believe the main reason of weakness the level of safety is
lack of awareness. We see in figure 12, exactly 28% said lack of awareness is the
main reason. 19% believe the main reason is lack of safety equipment. However, 3
persons said the level of safety is good.
1) Abdullah Al-Harthy
He is working with Civil Defense since 2008. He confirmed the results which
are found about the main reason about weakness of level of safety. He said The
main cause of accidents is lack of peoples awareness. The accident begin small but
people cannot deal with it because they do not know how. We try to increase
peoples awareness by using social media to deliver a messages for families and all
9|Page
members of civil society. Also, he told us the new security and safety management
which must apply in all iinstitutions include the following:
Ensure the application of safety requirements in the enterprise or
institution.
To ensure the security of the staff commitment to the instructions in the
enterprise or institution.
Ensure the effectiveness of the security measures at the facility or
institution.
This requires the pursuit of providing security and safety in time:
Prior to the danger: (risk prevention).
During the occurrence of risk: (protection at work).
After the occurrence of risk: (rescue and evacuation after the danger).
In the end of meeting, he said I advise everyone to increase his knowledge
about dealing with accidents to live safe live.
2) Dr Mohammed Al-Ghamdi
He is working in Al-Mustaqbal Hospital in Jeddah since 2011. The main reason
of accident was asked from him. He answered: I did a survey about safety in houses
five months ago. I found the main reason is lack of awareness. Most of people make
wrong decisions which lead them to large accident. Children are more exposed to
the dangers and accidents, especially in houses. So, we should learn how to live in a
safe life. We should attend the safety courses and learn how to face problems. In
addition, we should teach children the dangers and accidents which are probably
will face in the future. There are some additional common reasons for causes of
accidents from the Mohammed perception.
Taking Shortcuts: Every day decisions are made, hope it will make the job
faster and more efficient.
Starting a Task with an Incomplete Instructions: To do the job safely and
right the first time you need to complete information.
Mental Distractions from Work: Having a bad day at home and worrying about
it at work is a hazardous combination. Dropping mental guard can pull focus
away from safe work procedures.
Failure to Pre-Plan the Work: Being hasty in starting a task, or not thinking
through the process can be harm.
10 | P a g e
11 | P a g e
First try,
Present states
Desired states
The Discussion: These two statements are match but did not tacking to the
heart of problem. So we have to cancel this trying because the two statements do
not get to the heart of the problems.
Second try,
Present states
Desired states
The Discussion: These two statements are not match for important reason.
This reason is that the desired statements present a solution for the present
statement and this step will help people, and most people may not be applied. So we
have to cancel this trying.
Third try,
Present states
Desired states
13 | P a g e
The Discussion: These two statements now match and the distinction between
them is sharp. So our problem is lack of people's awareness about safety and
frequent accident. And this problem is wanted to reach to this situation " peoples
awareness about safety and avoid accidents''. So our present and desired statements
are, Present statement is [lack of people's awareness about safety and frequent
accident] and desired statement is [increase people's awareness to avoid accidents].
Dunker Diagram
The next step after finishing Present State/Desired State is constructing a
Dunker Diagram. This procedure "helps obtain solutions that satisfy the criteria set
up by the Present State /Desired State statements. The unique feature of the Dunker
Diagram is that it points out ways to solve the problem by making it OK not to reach
the desired solution. Dunker Diagram will help a lot to create general, functional and
then specific solutions to the problem we are dealing with and to define the problem
correctly. At the end of this stage, we will understand the problem, which we are
dealing with deeply as well as define it correctly. This stage of problem definition
requires distinguishing between what should be written in the left side of Dunker
Diagram and what should be written in the right side, which will be shown in the
work of this stage. In this work, firstly, we are going to find a general solution to the
problem in hand. Second, we proceeded to find functional solutions without looking
at their feasibility. Finally, specific solutions take place when we foud out some
suggestions that implement the functional solutions.
14 | P a g e
GenerSolutions
General Solutions
Extinction
electricity
Functional
Solutions
The presence
of fire
brigade near
the house
Close the
electricity
when
completed
Open the
widows
A device
that sprays
water if
found
smoke
Buy a
small bag
for each
room fire
Specific
Solutions
Training of
fire brigade
access at the
time of the
fire
immediately
15 | P a g e
Statement-Restatement Technique
This step helps to evolve the problem statement to its most accurate
representation of the problem. In this step problem statements are written and then
used six problem statement triggers to rephrase and restate the problem in
different forms which will lead us to a definitive problem statement.
Trigger 1 (emphasize on different words and phrases), People arent aware about
safety to avoid from accidents.
Teachers dont inform students about safety.
There are no programs to show people damages that occurs after accidents.
Trigger 2 (term that has an explicit definition), People arent aware about safety to
avoid from accidents.
People arent stimulated to aware about safety.
Trigger 3 (opposite statement, positive to negative), People arent aware about
safety to avoid from accidents.
How the way could not be founded to not inform people about safety and frequent
accidents?
Dont use social media to inform people about safety.
Trigger 4 (change every to some, always to sometimes and vice versa),
People arent aware about safety and frequent accidents.
16 | P a g e
Problem definition
According to all of these steps, the problem which is Lack of peoples awareness
about safety and frequent accidents" is defined by using five sentences which are,
1. The education system in Saudi Arabia does not put safety in his priorities.
2. The social media do not care about delivering messages for families about
the importance of safety.
3. There are not many courses about safety and how to face problems.
4. People do not know how to use the safety equipment in proper way.
5. Children do not read books about safety.
17 | P a g e
Member 1
(Ibrahimi)
Member 2
(Ghassan)
Member 3
(Sefatullah)
Member 4
(Ammar)
Pollution
catcher
Shoes sensor
Pollution
catcher
Sensors in
swimming
pool.
A hole in
electronic
switch
Obstacle
avoider
Sensor in
school
buses
Emergency
light
Camera to
see the blind
spot
Self-powered
door bell
Alert system
for child
Shoes have
sensor for
blinds
Device
reduces
speed of a
car
Wire loop
breaking
alarm
Fan has
sensor for
smoking
Parking
sensor
Face mask
fan
Android
password
based
remote door
opener
system
Gun safety
lock
Safety bus
seats
Car without
using fuel
Obstacle
avoider
Warning of
increased car
load
Home
security
Car without
using fuel
Alert device
Accurate
room
temperature
Camera in
car to see
blind spot
Voice
controlled
Charge
mobile app
Voice
controlled
robotic
Sensor
close gas
source
Phone cover
Radar
Car opening
by
fingerprint
Fan in bag
Ac power
system
Welding
device
Load
control
system
10
Home
security using
GSM
Opening of
car without
fingerprint
Member 5
(Hani)
Heads of
electricity
cables closed
by a phone
call
Member 6
(Anas)
Closing
everything
with door
Man machine
Detector of
sound
water leaking
generator
Automatic
circuit
breaking for
gas leakage
Automatic
speed
breaking
mechanism
18 | P a g e
Discussion
At the end, there is a list of ideas about artifacts from each member. Firstly, we
were involved in Braindrizling that temporarily blocked our thinking, but we
overcome it in the end and continued the brainstorming. Now, after ideas are
generated. The next step was the boggle method that helped us delete the duplicate
ideas.
Boggle's Method
After, the collecting ideas about artifacts from each member of the team have been
finished by Brainstorming method, we are going to move into the second method that is
Boggle's Method. The goal of this method is to remove duplicated ideas generated by the
team members in the Brainstorming method. In Table 3, we will show the ideas with their
duplicates in the next page. After that, we will make a list of unique artifacts shown in Table
4.
19 | P a g e
Member 1
(Ibrahimi)
Member 2
(Ghassan)
Member 3
(Sefatullah)
Member 4
(Ammar)
Pollution
catcher.
Shoes sensor.
Pollution
catcher.
Sensors in
swimming
pool.
A hole in
electronic
switch.
Obstacle
avoider.
Sensor in
school
buses.
Emergency
light.
Camera to
see the blind
spot.
Parking
sensor
Face mask
fan to avoid
suffocation
Android
password
based
remote door
opener
system.
Self-powered
door bell.
Alert system
for child.
Gun safety
lock.
Safety bus
seats.
Car without
using fuel.
Wire loop
breaking
alarm.
Fan has
sensor for
smoking.
Obstacle
avoider.
Warning of
increased car
load.
Home
security.
Shoes have
sensor for
blinds.
Device
reduces
speed of a
car.
Man machine
sound
generator.
Detector of
water
leaking.
Car without
using fuel.
Alert device.
Accurate
room
temperature
Camera in
car to see
blind spot.
Voice
controlled.
Charge
mobile app.
Voice
controlled
robotic.
Sensor
close gas
source.
Phone cover.
Radar.
Car opening
by
fingerprint.
Member 5
(Hani)
Heads of
electricity
cables closed
by a phone
call.
Member 6
(Anas)
Closing
everything
with closing
the door.
Automatic
circuit
breaking for
gas leakage.
Automatic
speed
breaking
mechanism.
Home
Ac power
9 security using Fan in bag.
system.
GSM.
Opening of
Load
Welding
car without
control
10
device.
fingerprint.
system.
Note: The red color shows that the duplicates are removed
20 | P a g e
Artifacts
S/
No
Artifacts
Pollution catcher
21
22
Ac power system
Parking sensor
23
24
25
Phone cover
26
27
Shoes sensor
28
29
10
30
11
31
12
Alert device
32
13
33
14
Radar.
34
15
Fan in bag
35
16
Welding device
36
17
37
38
19
Obstacle avoider
Android password based remote door
opener system
Home security
39
20
18
Discussion
Boggle's Method benefited our team a lot in terms of comparing our ideas and
then choosing those that all members agreed upon. We have learned from this
method that how can we integrate some ideas to one that has the appropriate
meaning for all of them. After we used Boggle's Method, the number of ideas
decreased from 49 to 39. There were 10 duplicate ideas and we removed it. For the
next step, we are going to use Multi-Voting method to select number of top 6 ideas
from these 39 ideas.
21 | P a g e
Multi-Voting
22 | P a g e
S/ No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
M4
!
!
M5
*
M6
!
!
!
#
#
&
&&
&
?
??
?
?
?
?
#
#
#
&
*
*
@@
2
1
4
9
2
1
2
#
#
@
@
!
&
!
!
&
?
?
?
?
#
@
*
@@
#
&
!
!
@
&
!
@
*
*
?
##
1
3
2
4
1
3
3
6
1
1
3
4
1
1
#
&
&
Total
2
1
1
*
*
*
2
5
4
23 | P a g e
Discussion
After we completed this step, we came up with the most voted 6 artifacts of the
team. This helped us to choose our project in the next assignment, L3-b. Each
member in the team has voted by using his own symbol for voting. Then we
calculated the number of votes to each artifact in order to select the top 6 artifacts
from 39 artifacts. After our team finished from the multi-voting process, we made a
list of the top 6 ideas to work on, shown in the next table.
S/No
Artifacts
Emergency light.(4)
Obstacle avoider.(4)
24 | P a g e
Conclusion
Assignment, L3-A, is a Collective Team Assignment in lab section in order to be
able to design our project at the end of this semester. At the beginning of this
assignment, the problem definition has been learned. Now, defining a problem
correctly and come up with the real problem is known, which is the most important
task in terms of problem solving. In fact, assignment, L3-A, gave us many beneficial
and valuable information and we benefited a lot from this assignment in terms of
Problem definition techniques such as where the problem comes from, Exploring
the Problem, Present / Desired State, Duncker Diagram and Statement /
Restatement. These techniques are clearly understood and could be applied in a
right way. In the process of this work product, we used three main steps. First of all,
we gathered the needed information by preparing a 13 items questionnaire. Then,
we organized these information in tables using Excel Program and analyzed it in the
form of graphs to make it easier for the reader to understand the situation. Actually,
we used the previous techniques in order to reach the hurt of the problem. In the
second step, which is problem definition we used Present State/Desired State where
we treated with the problems generally at the beginning and then we made them
more specific by going in depth and adding more details until we reached to the
proper problem statements. After that, we created two Duncker Diagrams, where
we created general, functional and specific solutions for the problems we got from
Present State/Desired State. At the end, we proceed to the last step, which is
generating ideas and reaching the top 6 artifacts. In this step, we applied
brainstorming technique to generate ideas and then we applied a Multi-Voting
technique to come up with the top 6 artifacts. At the end we can say that we are
doing our best to be prepared for the final project and other coming assignments.
25 | P a g e