Financial

Improve
Improve Margins
Margins &
&
Cashflow
Cashflow by
by
drastically
drastically reducing
reducing
costs
costs and
and improving
improving
quality
quality

Customers
Retain
Retain Major
Major
Customers
Customers // Improve
Improve
Customer
Customer Share
Share
-- After
After Sales
Sales Service
Service
-- Loyalty
Loyalty Bonuses
Bonuses
-- Two-way
Two-way customer
customer
feedback
feedback
-- First-time
First-time Purchase
Purchase
Discount
Discount
-- Mass
Mass Customization
Customization
-- Customer
Customer Co-production
Co-production

----

Reduce
Reduce credit
credit period
period
Consolidate
Consolidate on
on
profitable
profitable products
products
Decrease
Decrease overheads
overheads
and
and benchmark
benchmark key
key
financials
financials

& Growth
-Learning
-Expand
Expand European
European and
and
Asian
Asian Sales
Sales by
by 50%
50%
-- Improving
Improving PR
PR by
by
promoting
promoting CSR
CSR
-- Local
Local talent
talent acquisition
acquisition
-- Franchising
Franchising
-- Collaborating
Collaborating with
with the
the
govt.
govt.
-- Establish
Establish Local
Local SBUs
SBUs
-- Localized
Localized products
products for
for

Internal Business
Process
Modest
Modest product
product
enhancements
enhancements that
that hit
hit
the
the bulls
bulls eye
eye with
with
existing
existing customers
customers
------

Developing
Developing
infrastructure
infrastructure for
for R&D
R&D
Business
Business Process
Process
Reengineering
Reengineering
Moving
Moving from
from basic
basic to
to
augmented
augmented product
product