2009

2nd half
Stage 1
2010
2011
2012
1st half
Stage 2
2nd half
Stage 3
1st half
2nd half
1st half
Scaling Stage
Basics+
Training
Nagpur
BPO
BPO
BPO
Basics+
Training
Other Villages in MUMBAI
BPO
Revenue
180
16,761
35,342

211%
38,877
8,451
26,076
4,350
(3,535)
72,086
204%
66,127
15,235
43,542
7,350
5,959
132,305
184%
103,467
19,488
76,629
7,350
28,838
260,042

197%
168,045
28,962
131,733
7,350
91,996
% Growth
Costs
6,094
359
5,535
200
(5,914)
22,012
5,549
16,113
350
Operating Cost
Human Resources Cost
Marketing Cost
Operating Income
(5,251)

INR IN LAKHS

Financial plan
Profit &Loss Projections

Cost Model : Operating Cost

2009
2nd half
Stage 1
2010
2011
2012
1st half
Stage 2
2nd half
Stage 3
1st half
2nd half
1st half
Scaling Stage
Basics+
Training
Nagpur
BPO
BPO
BPO
Basics+
Training
Other Villages in Mumbai
BPO
Operating Cost
Rent

359
5,549
215
205
738
2,952
1,389
50
8,451
215
615
738
2,952
2,881
1,050
15,235
431
820
1,476
5,904
5,554
1,050

19,488
431
820
1,476
5,904
9,808
1,050
28,962
431
/
Equipment (for Training)
Internal Transport
External Transport
Electricity
205
1,640
1,476
5,904
18,462
1,050
/
/
104
Stationary

50
INR IN LAKHS

Cost Model : Human Resources

2009
2nd half
Stage 1
2010
2011
2012
1st half
Stage 2
2nd half
Stage 3
1st half
2nd half
1st half
Scaling Stage
BPO
Basics+
Training
nagpur
BPO
BPO
Basics+
Training
Other Villages in Panipat
BPO
Human Resources Cost
5,535
3,690
16,113
3,690
26,076

3,690
43,542
3,690
76,629
3,690
131,733
3,690
CEO (Head Office)
Sales Executive
1,845
1,845
1,845
615
1,845
3,690
615
1,845
3,690
1,230
1,845
3,690

1,230
Distribution & Quality Control Manager
Administrative Assistant
Training Manager
Communication Trainer
Computer Trainer
BPO Operators
1,230
1,230
1,230
6,888
1,230
2,460
2,460
13,776
1,230
2,460
2,460
27,552
1,230
4,920

4,920
55,104
1,230
4,920
4,920
110,208

INR IN LAKHS

Cost Model : Marketing Cost

2009
2nd half
Stage 1
2010
2011
2012
1st half
Stage 2
2nd half
Stage 3
1st half
2nd half
1st half
Scaling Stage
Basics+
Training
Baibal
BPO
BPO
BPO
Basics+
Training
Other Villages in Panipat
BPO
Marketing Cost
Promotional Scheme

Promotional Materials
Travel Cost
200
350
4,350
7,350
7,350
3,150
2,100
2,100
7,350
100
50
50
150
100
100
2,150
1,100
1,100
3,150
2,100
2,100
3,150
2,100

2,100
INR IN LAKHS

Cost Model : Free Cash Flow (FCF)

2009
2nd half
Stage 1
2010
2011
2012
1st half
Stage 2
2nd half
Stage 3
1st half
2nd half
1st half
Scaling Stage
Basics+
Training
Baibal
BPO
BPO
BPO
Basics+
Training
Other Villages in Panipat
BPO
Free Cash Flow (FCF)
Operating Income

CAPEX
(5,914)
(5,251)
3,280
2,296
312
(3,535)
3,280
2,296
258
5,959
28,838
10,660
7,462
915
91,996
21,730
15,211
1,911
2,439
50,705
25,675
0
6,560
4,592

580
Debt Acquisition
Interest Expense
Debt repayment
FCF
0
0
0
399
329
740
1,167
8,634
(25,030)
(5,914)
(11,538)
(17,452)
(9,699)
(27,151)
(6,513)
(33,664)
Total Cash Flow
(5,914)
INR IN LAKHS