BRITTANY BARKUS

1712 Midday Dr. , Zion, IL 60099 | 847-445-9387 | BrittanyBarkus@gmail.com | LinkedIn.com/BrittanyBarkus87

Professional Summary
Administrative professional offering excellent communication and computer skills. Self motivated, meets deadlines, and works with a high
level of multicultural awareness and adaptability.

Skills
60 WPM typing speed
Self-motivated and dedicated to task completion
Excellent communication skills
Flexible
Excellent planner and coordinator
Advanced clerical knowledge

Advanced technology knowledge, including Microsoft Office

Accurate and detailed
Work well under pressure
Great multi-tasker
Professional phone etiquette
Articulate and well spoken

Work History
Care Team Member
Autism Home Support Services Northbrook, IL
05/2015 to Current
Work under the supervision of a Board Certified Behavior Analyst (BCBA) and alongside a professional care team
Implement programs designed by BCBA one-on-one with client.
Collect and report data and notes recording session events and tracking student progress.
Paraprofessional
Special Education District of Lake County (SEDOL) Gages Lake, IL
07/2013 to Current
Instruct students with disabilities including autism, sensory processing disorder, and communication and behavior deficits.
Plan and lead activities to develop students physical, emotional, and social growth
Support classroom teacher in implementing a developmentally appropriate curriculum for a group of 6 students.
Prepare instruction materials, including creating or adapting activities and worksheets, making copies, and setting up work areas.
Collect and analyze data regularly; assist with progress reports.
Office Clerk
College of Lake County Judicial Services Grayslake, IL
01/2012 to 12/2012
Managed Customer calls effectively and efficiently
Completed data entry of persons required to complete driving or parenting classes by Lake County Courts.
Daily communication with Lake County Court Clerks to gather information regarding specific cases.
Gathered and verified all required customer information for tracking purposes.
Accurately documented, researched, and resolved customer service issues.
Server
Dave & Busters Chicago, IL
02/2009 to 07/2011
Assigned guests to tables suitable for their needs and according to rotation.
Provided excellent customer service; Performed all transactions in cordial, efficient, and professional manner.
Managed guest checks; collected cash and processed credit cards.
Trained new employees.
Benefits Representative
Hewitt Associates Lincolnshire, IL
08/2007 to 01/2009
Managed customer calls effectively and efficiently in a complex, fast-paced, and challenging call center environment.
Answered a constant flow of customer calls with up to 150 calls in a work day.
Addressed and resolved customer complaints empathetically and professionally.

Education
Associate of Arts: Elementary Education
College of Lake CountyGrayslake, IL
Inaugural member (secretary) of Student United Way (volunteer/service club)
Bachelor of Arts: Psychology
Columbia College of MissouriGurnee, IL

2012

In Progress: 2016