ORGANIZATIONAL ANALYSIS

ORGANIZATIONAL PAPER
Kimberly Glenn
Professor: Susan Lebold
SW 4020

ORGANIZATIONAL ANALYSIS

Introduction
In order for me to analysis the agency Im currently interning at I had to get a better
understanding of what analysis mean. After research and exploring the word analysis. I put it into
my own words to analysis something is to ask what that something means. It is to ask how
something does what it does or why it is as it is. In this case Im talking about the agency Im
currently interning at. It is important for social workers to have the ability to analyze
organizations in order to have an understanding of its purpose, its goals, strengths, and even its
weaknesses. This paper is going to focus on the analysis of one particular organization Integrated
Cognitive Rehabilitation (ICR).

Organization and Services

Integrated Cognitive Rehabilitation (ICR) is a for profit organization that that serves clients with
traumatic brain injury (TBI) due to a motor vehicle accident (MVA). These individuals present
needs that is unique to their disability and symptoms that are frequently baffling. The programs
for this deserving and challenging population are goal-orientated approach to helping patients
overcome cognitive and physical impairment. ICR serves people of all culture, background and
ages starting at 16years old.

Integrated Cognitive Rehabilitation (ICR) is dedicated to providing comprehensive,

individualized, coordinated, evidence based, and cost effectively rehabilitation services to
individuals who have sustained from mild to severe traumatic brain injury. (ICR) is a program to
help brain-injured or otherwise cognitively impaired individuals to restore normal functioning, or
to compensate for cognitive deficits.
Mission and Goal

ORGANIZATIONAL ANALYSIS

According to ICR ICRs mission is to provide optimal rehabilitation services to individuals who
have sustained catastrophic injuries resulting in cognitive, physical, and emotional impairment,
in order to achieve their goals for improving functioning and restoration of independence.
Setting goals is an essential part of ICR rehabilitation program. The goals determine the
outcomes to be achieved. The care plan or treatment plan is developed to organize time and
resources to structure and guide the rehabilitation process. By precisely agreeing upon what is
expected, physicians, nurses, therapists and clinicians develop the plan of care identifying where
to concentrate resources and efforts to achieve the outcome with minimal distraction from the
plan. Shortly after admission to a rehabilitation program expected outcomes and goals should be
the same. Once clients have entered ICR they client goals are discussed with the Social Worker.
Then they are carried out with the integrated team which includes Recreation Therapist (RT)
Physical Therapist (PT), Occupational Therapist (OT), and Massage Therapist (MT).
The first goal to be established is the strategic aim of a rehabilitation program. This can vary
significantly. For some, a long-term goal would be returning to a completely normal lifestyle.
For others, it may be to return home and remain at home with the help of caregivers. As well as
providing a structure, setting appropriate goals provide the motivation required for success. A
recent study (J Rehabil Med. 2011 Jan;43(2):156-61.) of elderly rehabilitation patients identified
walking, getting rid of pain, autonomy and returning home as the most frequently
reported goals for this population.

ICR recognizes it is important to set goals with clients, the agency also recognize it is equally
important to review their progress toward those goals on a regular basis (every week or two
during the early stages of a program and monthly or bimonthly as success with achieving goals
occurs). In some cases, they may have to adjust some goals based on their clients progress,

ORGANIZATIONAL ANALYSIS

health status, and long-term objectives. ICR staff are prepared to discuss clients successes as
well as struggles toward achieving a certain goal. In that way they can identify what factors help
their clients meet their goals and then point out these factors during the times their clients are
struggling.
ICR social worker reports clients that suffer from TBI sometimes are sometimes uncertain and
unclear about a goal. For this particular population ICR uses the S.M.A.R.T model which stands
for Specific, Measurable, Achievable, Realistic, and Timely. ICR reports goal must be specific
and achievable that can be translated into operational goal, otherwise it is displaced.

ORGANIZATIONAL ANALYSIS

to be measurable, the client should be able to ascertain whether it was or was not
achieved at some point during the program. A specific goal specifies when the behavior
will take place (e.g., on specified days of the week or times during any given day), while
a realistic goal is one that can actually be achieved. Many clients will be quite unrealistic
in their expectations when they first begin your program, so it will be your job to make
sure that the goals they establish are small enough that you can be certain that they will
be successful. are going to do little to enhance their self-efficacy if they do not
experience success in the program. Finally, your clients should set goals that are more
behavioral than outcome oriented because they have more control over their behavior
than they have over a particular outcome. For example, a goal of climbing a set of 10
stairs without holding onto the handrail is an outcome-oriented goal. Conversely, a
behavioral goal of attending your balance and mobility class two times a week and
performing a home exercise program (that includes strength, balance, and flexibility
exercises) at least three times a week for the next month is one that is likely to be
achieved much more quickly and will lead to less frustration caused by progress that
appears to be slow. Of course, a goal of climbing the stairs without holding onto a
handrail is probably not a good idea in the first place because it encourages a
potentially unsafe behavior.
Your clients should set both short- and long-term goals, with the short-term goals
constituting the stepping stones to achieving the long-term ones. Just as the short-term
goals should be behavioral, so too should the long-term goals that you ask your clients
to set. For example, the short-term goal of attending class two times a week and
performing a home exercise program at least three times a week might, in the longterm, increase to attending your balance class two times a week and performing the
home exercise program five times a week.

ORGANIZATIONAL ANALYSIS

There has been a goal replacement for a client within the agency the replacement goal was
developed by the consumer, with assistance from the assistance of the Social Worker. The prior goal
was a short term goal. After eligibility is established, the next step is to develop a written plan setting
forth the individual's employment goal and the specific services to be provided to assist the individual
to reach that goal. This plan had been called the individualized written rehabilitation plan (IWRP).
The name has been changed by Rehab '98 to the individualized plan for employment (IPE). Id.
722(b). This plan, which is to be developed by the consumer, with assistance from the VR counselor,
is to be set forth on a form provided by the state VR agency. Id. 722(b)(2)(A).
Prior to developing the IPE, there must be a comprehensive assessment, to the extent necessary
to determine the employment outcome, objectives and nature and scope of VR services. The
assessment is to evaluate the unique strengths, resources, priorities, abilities and interests of the

ORGANIZATIONAL ANALYSIS
individual. The assessment can cover educational, psychological, psychiatric, vocational, personal,
social and medical factors that affect the employment and rehabilitation needs of the individual. Id.
705(2)(B). It may also include a referral for the provision of rehabilitation technology services, "to
assess and develop the capacities of the individual to perform in a work environment."

Persons with traumatic brain injury (TBI) would be the population being served at Krans
rehabilitation. These individuals present needs that is unique to their disability and symptoms
that are frequently baffling. The programs for this deserving and challenging population are goalorientated approach to helping patients overcome cognitive impairment. Krans rehabilitation
serves people of all culture and background and ages starting at 16years old

End is what is to be achieved and means is how it is to be achieved. When an management

developed strict rule regulation, policies and procedures to perform organizational functions then
employee proper attention to follow these rules and discipline not to the accomplishment of task
due to which goal displacement takes place.

ORGANIZATIONAL ANALYSIS

3. Abstract Goal : If original goal are abstract, uncertain and unclear displacement takes
place. If the goals are not made clear then members of the organization can not achieved it with
limited resources. So, goal must be specific and achievable that can be translated into operational
goal, otherwise it is displaced.
4. Goal Substitution : When long term goal are substituted by short term goal
displacement takes place. For example: Increasing market share by 10% is the long term goal can
be substituted by increases in productivity or sell by 20% which is short term goal.
5. Employee Attitudes : Unproductive attitudes of employee to original goals lead to goal
displacement if employee have a positive goals they can be achieved in an effective way. But if
employee and there union have a negative attitudes towards it; they may not perform effectively
and give priority to personal goal.

The purpose of this paper is to analysis an organization Im currently

interning at. It is important for social workers to have the ability to analyze
organizations in order to have an understanding Integrated Cognitive Rehabilitation
(ICR) is a for profit organization serving adults of all ages that has suffered from a motor vehicle
accident or seeking workers compensation (due to job related illness or injuries). ICR is located
in Royal Oak, MI.

Integrated Cognitive Rehabilitation (ICR) is dedicated to providing comprehensive,

individualized, coordinated, evidence based, and cost effectively rehabilitation services to
individuals who have sustained from mild to severe traumatic brain injury. (ICR) is a program to
help brain-injured or otherwise cognitively impaired individuals to restore normal functioning, or
to compensate for cognitive deficits.

ORGANIZATIONAL ANALYSIS

ICR staff are determined to help individuals become as independent and as self-sufficient as
possible. ICR also strive to ensure continued support and availability to their clients and their
families. The integrated team is committed to conducting its work in a professional manner while
maintaining a quality service to safeguard their client

Objectives
The CRC team will evaluate an individuals abilities and limitations and analyze this information
to identify medical, therapeutic, vocational, educational, or other services that would be
beneficial.
The CRC team will collaborate with physicians, therapists, teachers, families, and other
professionals to compile the best recommendations possible for our clients based on what they
can do on their own; what they can do if they receive the care they need; what they can do, but
not without possibly causing harm or secondary complications; and what they cant do and need
someone to do for them.

The CRC team will evaluate and/or reevaluate the services an individual is receiving and his/her
present and future needs as necessary.

Covenant House is a nonprofit organization serving young adults in crisis from

ages 18-22. Detroit, Michigan is among the 21 cities at which Covenant House is
located. The Covenant Houses is a faith-based organization that recognizes gods
providence and fidelity to their people. Covenant house serves respect,
unconditional love and protects the rights of the young adults they serve. Their

ORGANIZATIONAL ANALYSIS
mission is based on 5 basic principles that include immediacy, sanctuary, value
communication, structure and choice. Covenant Houses uses a holistic approach to
help young adults leave the streets permanently and achieve independence. It is
dedicated to serving all young adults with all different types of backgrounds in
circumstances. This is done so by providing this vulnerable population with
unconditional love and respect. While doing so, Covenant House advocates for
those in crisis by protecting the young adults in their calamity. (About Covenant
House | Covenant House, 2014)

Nothing distinguishes a rehabilitation setting more than the stated goals of their rehabilitation
programs and the outcomes evidence they present in demonstration of success. Next time you
have the opportunity to look at a rehabilitation providers website compare its goal or mission
statement to its link for reported outcomes. If they are not related something is amiss.
Setting goals is an essential part of any rehabilitation program and defines the outcomes to be
achieved. The care plan is developed to organize time and resources to structure and guide the
rehabilitation process. By precisely agreeing upon what is expected, physicians, nurses,
therapists and clinicians develop the plan of care identifying where to concentrate resources
and efforts to achieve the outcome with minimal distraction from the plan. Shortly after
admission to a rehabilitation program expected outcomes and goals should be the same.
The first goal to be established is the strategic aim of a rehabilitation program. This can vary
significantly. For some, a long-term goal would be returning to a completely normal lifestyle.
For others, it may be to return home and remain at home with the help of caregivers. The
inpatient rehabilitation hospital has a very specific role to play in accelerating the return of the
patient to a community living setting. Unlike alternative institutional rehabilitation providers,
the inpatient rehabilitation facility is capable of providing a brief intense coordinated plan of
interventions specific to overcoming the barriers to discharge home. For the Medicare patient,
this is why IRFs exist.

ORGANIZATIONAL ANALYSIS
As well as providing a structure, setting appropriate goals provide the motivation required for
success. A recent study (J Rehabil Med. 2011 Jan;43(2):156-61.) of elderly rehabilitation patients
identified walking, getting rid of pain, autonomy and returning home as the most
frequently reported goals for this population. At a time when the post acute rehabilitation
industry is establishing quality and outcome reporting standards, these goals should be
primary in communicating quality comparisons. So far, they have not been included in the
discussion.
As fundamental as this may be to an IRF, goal setting is problematic for many clinicians,
especially at the program or interdisciplinary team level. CARF and the Joint Commission have
evolved standards for goal-directed patient care. to be measurable, the client should be

able to ascertain whether it was or was not achieved at some point during the program.
A specific goal specifies when the behavior will take place (e.g., on specified days of the
week or times during any given day), while a realistic goal is one that can actually be
achieved. Many clients will be quite unrealistic in their expectations when they first
begin your program, so it will be your job to make sure that the goals they establish are
small enough that you can be certain that they will be successful. are going to do little to
enhance their self-efficacy if they do not experience success in the program. Finally,
your clients should set goals that are more behavioral than outcome oriented because
they have more control over their behavior than they have over a particular outcome.
For example, a goal of climbing a set of 10 stairs without holding onto the handrail is an
outcome-oriented goal. Conversely, a behavioral goal of attending your balance and
mobility class two times a week and performing a home exercise program (that includes
strength, balance, and flexibility exercises) at least three times a week for the next
month is one that is likely to be achieved much more quickly and will lead to less
frustration caused by progress that appears to be slow. Of course, a goal of climbing the
stairs without holding onto a handrail is probably not a good idea in the first place
because it encourages a potentially unsafe behavior.
Your clients should set both short- and long-term goals, with the short-term goals
constituting the stepping stones to achieving the long-term ones. Just as the short-term
goals should be behavioral, so too should the long-term goals that you ask your clients
to set. For example, the short-term goal of attending class two times a week and
performing a home exercise program at least three times a week might, in the longterm, increase to attending your balance class two times a week and performing the
home exercise program five times a week.
As the rehabilitation industry moves to quality reporting to compare providers, we should
expect that patient goal attainment will be a primary indicator of effectiveness for rehabiliation.
The percent of patients discharged to the community should be the first performance metric
we all agree upJack Flatley Integrated Cognitive Rehabilitation (ICR) is dedicated to providing

comprehensive, individualized, coordinated, evidence based, and cost effectively rehabilitation

services to individuals who have sustained from mild to severe traumatic brain injury. (ICR) is a
program to help brain-injured or otherwise cognitively impaired individuals to restore normal
functioning, or to compensate for cognitive deficits.

ORGANIZATIONAL ANALYSIS

According to ICR ICRs mission is to provide optimal rehabilitation services to individuals who
have sustained catastrophic injuries resulting in cognitive, physical, and emotional impairment,
in order to achieve their goals for improving functioning and restoration of independence.

ORGANIZATIONAL ANALYSIS
The Strengths and the Weaknesses of the situation are internal factors since they are within the bands direct
influence.

STRENGTH
Robin Hoods supreme leadership and his groups increasing size were to be considered as the major strength.
Robin also has a strong team of lieutenants and each task was properly delegated to them. These three lieutenants
are Will Scarlet who is in charge intelligence and scouting, Little John in charge of discipline and archery training,
Scarlock who oversees the finances, and Much responsible for provisions. The brand recognition the Merry men
posses has also been a strength. The groups popularity among farmers and townspeople helped them to access
resources of the surrounding towns and communities.

WEAKNESS
One of the problems faced by Robin Hood was the increasing size of the band he has made. At first, he believed
that strength lay in numbers and that the more Merry men he had, the greater force it would be for him to fight the
Sheriff. However, the increasing size of the organization resulted to a huge dilemma. As more men were recruited,
Robin Hoods organization experienced disarray as he was only supported by three people for the functions and was
certainly under employed. Robin also lacked familiarity with his men which gave him a hard time on enforcing rules
and regulations, and the decline of vigilance among his band.

Due to the increasing size of the organization, other issues arise-- the food and supplies in the forest are being
depleted at a rapid rate. The food shortage has also resulted in a depletion of the Merry mens finances. The large
number of the group has also caused a space problem. This is a very clear effect of any expanding organization

ORGANIZATIONAL ANALYSIS

The organizational analysis paper written for SW 4020 demonstrates my understanding of how an
organization works, particularly within my field placement at Vitas Hospice. Competency 2.1.4 is
achieved as I describe how the agency relates to the culturally diverse populations it serves. The
social and economic diversity of the cultures served by this agency are widely varied, as are
services offered. Competency 2.1.9, which calls for me, the student, to understand social trends and
leadership roles that shape practice is satisfied as I explore the various leadership roles within the
organization and how this affects client services.

J Rehabil Med. 2011 Jan;43(2):156-61. doi: 10.2340/16501977-0636.

to be measurable, the client should be able to ascertain whether it was or was not
achieved at some point during the program. A specific goal specifies when the behavior
will take place (e.g., on specified days of the week or times during any given day), while
a realistic goal is one that can actually be achieved. Many clients will be quite unrealistic
in their expectations when they first begin your program, so it will be your job to make
sure that the goals they establish are small enough that you can be certain that they will
be successful. are going to do little to enhance their self-efficacy if they do not
experience success in the program. Finally, your clients should set goals that are more
behavioral than outcome oriented because they have more control over their behavior
than they have over a particular outcome. For example, a goal of climbing a set of 10
stairs without holding onto the handrail is an outcome-oriented goal. Conversely, a
behavioral goal of attending your balance and mobility class two times a week and
performing a home exercise program (that includes strength, balance, and flexibility
exercises) at least three times a week for the next month is one that is likely to be
achieved much more quickly and will lead to less frustration caused by progress that
appears to be slow. Of course, a goal of climbing the stairs without holding onto a
handrail is probably not a good idea in the first place because it encourages a
potentially unsafe behavior.
Your clients should set both short- and long-term goals, with the short-term goals
constituting the stepping stones to achieving the long-term ones. Just as the short-term
goals should be behavioral, so too should the long-term goals that you ask your clients
to set. For example, the short-term goal of attending class two times a week and
performing a home exercise program at least three times a week might, in the longterm, increase to attending your balance class two times a week and performing the
home exercise program five times a week.