GROUP SIX

Directing & Controlling

DIRECTING
Is the act of issuing of orders, assignments instructions

to accomplish the organizations goals and objectives

CHARACTERISTICS OF GOOD DIRECTIONS

1. Directions must be clear, concise, consistent and

complete.
2. Giving directions must explain the rationale well

make & certain that it is understood.

3. The words used in the direction indicate their

importance.
4. The person giving directions must speak distinctly

& slowly. Directions must come across as requests

not commands, using specific tone & set of words.
She should give directions in logical manner &

CHARACTERISTICS OF GOOD DIRECTIONS

5. It is important, further to,
a) Avoid giving too many directions at one time
b) Personalize directions
c) Always check to make sure directions have been

followed.

TOOLS IN DIRECTING
Nursing Care Plan
Outlines the nursing care to be provided to a
patient
Set of actions the nurse implement to resolve
nursing problems identified by assessment.

CHARACTERISTICS OF NURSING CARE PLAN

1. It focused on actions which are designed to solve or

minimize the existing problem

2. It is a product of deliberate systematic
3. It relates to the future
4. It based upon identifiable health & nursing problems
5. Its focus holistic
6. It aims to meet all the needs of the patients or

service user

ELEMENTS OF NURSING CARE PLAN

ELEMENTS OF DIRECTING
1. DELEGATION
2. SUPERVISION
3. STAFF DEVELOPMENT
4. COORDINATION
5. COLLABORATION
6. COMMUNICATION
7. EVALUATION

DELEGATION
The act of assigning to someone else a portion of the

work to be done with corresponding authority,

responsibility and accountability.

A task done with ARA

WHY MANAGERS DO NOT WANT TO

DELEGATE
A. Mistakes in delegation can be costly.
B. Failure to delegate wisely increases management

cost & contributes to personnel dissatisfaction.

C. Fear on the part of the director, of her own ability to

delegate
D. Fear of losing control of staff.
E. Fear of failing to get others do the work.
F. Fear of criticism

COMMON DELEGATION ERRORS

a) Underdelegating
b) Overdelegating
c) Improper Delegating

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