Lindsey Reger

803 18th St Apt B

Lewiston, ID 83501
Cell: (209) 691-7257
Email: lreger25@gmail.com

QUALIFICATIONS:
Work well without supervision
Work well with others
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Proficient in Microsoft Word, Excel, and PowerPoint
Proficient in QuickBooks
EXPERIENCE:
05/14-08/15 Best Buy
Coeur D Alene, ID
Process Sales transactions
Process Returns and Exchanges
Manage Bank Deposits and miscellaneous paperwork daily
Maintain customer flow in the store
Check in computers and other products to be serviced
Process rapid exchange orders for mobile phones under insurance claims
Provide excellent customer service
Solve situations that require great problem solving
Maintain a clean/tidy area in the department
12/13-04/14 H&R Block
Spokane Valley, WA
Client Service Professional
Process Sales Transactions
Answer Multi-lined phones
Assist Clients with paperwork
Provide support for Tax Professionals/Manager
Make sure office is clean/tidy
Schedule Appointments
Provide excellent customer service
09/12-09/13 Best Buy
Weatherford, TX
Customer Service Agent
Process Sales transactions
Process Returns and Exchanges
Manage Bank Deposits and miscellaneous paperwork daily
Maintain customer flow in the store
Check in computers and other products to be serviced
Process rapid exchange orders for mobile phones under insurance claims
Provide excellent customer service

Solve situations that require great problem solving

Maintain a clean/tidy area in the department

04/11-06/12 Jenny Craig

Belmont, CA
Customer Service Coordinator
Enter inventory of food and weight loss products
Manage multi-lined phones
Process client files and schedule appointments
Stock inventory
Provide quality customer service
Maintain client flow in the front office
07/08-09/09 Starbucks Coffee
San Mateo, CA
Barista
Made espresso beverages
Totaled up beverages/pastry items along with Starbucks products using POS system
Greeted patrons, answered questions and provided directions
Participated in training new hires
Cleaned restrooms, swept, mopped floors, disposed of litter and debris and informed supervisor of all
safety hazards
09/05-06/08 Starbucks Coffee
Modesto, CA
Barista
Made espresso beverages
Totaled up beverages/pastry items along with Starbucks products using POS system
Greeted patrons, answered questions and provided directions
Performed opening/closing duties
Cleaned restrooms, swept, mopped floors, disposed of litter and debris and informed supervisor of all
safety hazards
Assisted supervisor with special projects
06/03-09/05 Half Moon Bay Coffee Company
Waitress
Made espresso drinks
Assist customers by answering questions and providing directions
Wrote down food and beverage orders
Clean store and tables when necessary
Stock shelves
Assist co-workers when needed
Use cash register for cash and credit processing
1/02-06/03 Western Grinding Service
Belmont, CA
Receptionist/Clerical Assistant
Arrange conferences calls and meeting
Answered incoming calls and took accurate messages
Escorted clients to appointments
Sorted mail, faxed, and photocopied documents for service coordinators
Maintained office organized and sanitized
Distributed incoming mail and processed outgoing mail

Performed invoicing and accounts receivable data processing

Filed all important documents regarding the company

EDUCATION:
September 2015-present Lewis-Clark State College BSN
January 2013 National Paralegal College
Paralegal Certificate
May 2010
San Francisco State University Bachelors of Arts in Psychology
Sept. 2007
University of Brighton
Semester Abroad
May 2004
Half Moon Bay High School High School Diploma

Lewiston, ID
Online (Phoenix, AZ)
S.F., CA
Brighton, England, UK
Half Moon Bay, CA

LICENSES/CERTIFICATIONS:
December 2014
Certified Nursing Assistant License
REFERENCES:
Ferial Farsad
Pamela Lang
Susan Sanders
Jon Olson

Center Director of Jenny Craig in Belmont, CA

(650) 591-1600
Center Director of Jenny Craig in Mountain View, CA (650) 625-9890
Bookkeeper/Accountant of Western Grinding Service (650) 591-2635
Best Buy General Manager in Coeur D Alene, ID
(208) 772-9245