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  • Benefits of ISO 9000

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    rizviabbas2012
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    The document outlines several studies that found benefits from ISO 9000 registration, including internal benefits like greater employee awareness and increased efficiency, as well as external benefits like higher perceived quality and greater customer demand. Specific case studies showed reductions in customer claims, defects, and product cycle times as well as increases in delivery times and sales. Surveys found that ISO 9000 registration led to improved management and customer service for most registered companies along with reduced waste and costs and improved staff motivation.

    Descrizione originale:

    ISO 9000

    Titolo originale

    Benefits of ISO

    Copyright

    © © All Rights Reserved

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    The document outlines several studies that found benefits from ISO 9000 registration, including internal benefits like greater employee awareness and increased efficiency, as well as external benefits like higher perceived quality and greater customer demand. Specific case studies showed reductions in customer claims, defects, and product cycle times as well as increases in delivery times and sales. Surveys found that ISO 9000 registration led to improved management and customer service for most registered companies along with reduced waste and costs and improved staff motivation.

    Copyright:

    © All Rights Reserved
    Scarica in formato PPT, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    23 visualizzazioni9 pagine

    Benefits of ISO 9000

    Caricato da

    rizviabbas2012
    The document outlines several studies that found benefits from ISO 9000 registration, including internal benefits like greater employee awareness and increased efficiency, as well as external benefits like higher perceived quality and greater customer demand. Specific case studies showed reductions in customer claims, defects, and product cycle times as well as increases in delivery times and sales. Surveys found that ISO 9000 registration led to improved management and customer service for most registered companies along with reduced waste and costs and improved staff motivation.

    Copyright:

    © All Rights Reserved
    Scarica in formato PPT, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 9

    Benefits of

    ISO 9000.

    www.iso9000store.co

    Dun and Bradstreet


    findings:
    85% of registered firms report
    external benefits

    Higher perceived quality


    Greater customer demand

    www.iso9000store.co

    Dun and Bradstreet


    findings:
    95% report internal benefits

    Greater employee awareness


    Increased operational efficiency
    Reduced scrap expense

    www.iso9000store.co

    A Case Study:
    Published in the Dallas Business Journal,

    August 18, 1997 the study credited ISO 9000


    for:

    Increased Productivity
    Reduced scrap and waste
    Record sales level
    Catching inferior raw materials before they were
    used
    A contract with Romanias state owned oil
    company.

    www.iso9000store.co

    Other Case Studies showed:


    ISO Registration resulted in:
    30% Reduction in customer claims
    95% improvement in delivery time
    Reduced defects from 3% to 0.5%
    40% reduction in product cycle time.
    20% increase in on-time delivery
    International acceptance and recognition
    Facilitated trade in international markets
    Promoting of safety, reliability and quality in food products.

    www.iso9000store.co

    CIRAS News Says:


    Cutting quality cost in half can

    increase profit more than a 10


    percent increase in sales.
    ISO 9000 is the most promising
    method for cutting the cost of
    quality.

    www.iso9000store.co

    Registered companies site


    the benefits of ISO 9000
    Registration as:
    Improved management
    86% of respondents

    Better customer service


    73% of respondents

    Improved efficiency
    69% of respondents

    www.iso9000store.co

    Registered companies site


    the benefits of ISO 9000
    Registration:
    Reduced waste
    53% of respondents

    Improved staff motivation


    50% of respondents

    Reduced costs

    40% of respondents

    www.iso9000store.co

    Irwin Professional Publishing


    survey results show:
    30% Of registered companies experience
    increased customer demand.
    50% Of registered companies have
    decreased number of customer audits.
    69% Of registered companies have a
    competitive advantage in their market.
    83% Of registered companies products
    have higher perceived quality in the
    marketplace.
    www.iso9000store.co

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