Sei sulla pagina 1di 1

Accommodative communication as a mediator

to the negative effects of cultural identity on


perceptions of foreign management practices
and perceptions of organisational climate
This Study examines whether cultural identity has an impact on perceptions
of foreign management practices and perceptions of organisational climate.
Based on social identity theory as a conceptual framework, it is assumed that
the salience of cultural identity leads to in-group bias in interpreting
organisational events. This study also examines whether managers'
accommodative communication behaviour mediates these relationships. In a
multinational organisation, employees see the foreign company as a symbol,
and the person that deals with them in everyday working relationships in the
organisation is their direct leader. It is argued that the salience of cultural
identity wiU depend on employees' perceptions of the way managers attach
meaning to foreign managerial practices and communicate it to them.
Interaction with managers who create a distance with their employees and
who fail to Usten to what employees need may be a socially appropriate way
to invoke the salience of cultural identity in the working relationship. The
participants were 206 Indonesian employees from three multinational
organisations. Using a questionnaire, this study shows that participants with
strong cultural identity had more negative perceptions of foreign
management practices and organisational climate. Furthermore, this study
indicates that managers' accommodative communication behaviour mediated
these relationships.

Potrebbero piacerti anche