SERPRENA L.

CHANNELL
(423) 635-1101 (423) 698-6548
serprenachannell@att.net
OBJECTIVE
Obtain the position as Administrative position
EDUCATION
Nov. 2009-Present Virginia College Online, Birmingham, Al.
Major: Health care Reimbursement
Nov. 2006-Jan. 2006 Nurse Trainers of Chattanooga, Chattanooga,
Tennessee
Major: Certified Nursing Assistant

Jan. 2003-April 2003 Urban League of Greater Chattanooga

Employment Training Technology Center,
Chattanooga, TN
Major: Computer Applications/General Office Procedures

June 1989-Aug. 2003 Edmondson Junior College, Chattanooga, TN

Major: General Business

Skills and Abilities

Dbase MS Access 2002

Lotus 1-2-3- MS PowerPoint 2002
Computer Concepts Office Procedures
Word Perfect Customer Service
Windows XP Alpha/Numeric Data Entry
Microsoft (MS) Word 2002 Keyboarding
MS Excel 2002 Money Management

Work Experience
2006-present Erlanger Medical Center, Chattanooga, Tennessee
Radiology Clerk
Perform electrocardiogram (EKG)
Schedule Out patience procedure
Copy, file, answer telephone
Insurance Certification
Customer Service
Order Supplies
Data Entry
ICD-9 Coding

2005-2006 DuPont International, LLC. Chattanooga, Tennessee

Industrial Spinner
Packer
Inspector
MS Computer Experience was required for position
2005-2006 Life Care of Red Bank, Red Bank, Tennessee
Communicate with the health care team on the patience medical
statue, Maintain confidentiality
Maintain the patience daily hygiene
Keep accurate record of patience vital, high blood pressure, etc.
Check in on patient on a regular basic
Maintain a good safe working environment

2003-2006 Covenant Transportation, Chattanooga, Tennessee

Billing Clerk
Bill Customer on AS-400
Verified Rates
Set in Conference for rate negotiation
Customer Service
Data Entry
Create Spreadsheet for customers
Create Report to bill customers
Calculate fuel for correct rate and fuel by mileage

1988-2003 the Phillips Van Heusen Company, Chattanooga, Tennessee

Order filler Clerk
Pick order accurate from an order form
Verification of product, proof read for accuracy to be shipped
Inspected Product
Stock product to be picked
Pack product
Conduct end of the year inventory
Material handler
Performed data entry operation
Trained and mentored three to four employee
Maintained a good safe working environment

Reference upon requested.