Kristin Hunt

3104 Belmont Ave. Baltimore MD 21216

Home Phone: 410- 945-1264

Email: kristinhunt1@gmail.com

Cell Phone: 443-413-9175

Summary: Obtain as an administration assistant or a entry level IT professional.

Skills:
Customer Service

Scheduling & confirming appointments

Manage and resolve customer inquiries and complaints
Direct customer inquiries to appropriate personnel
Receive inbound and make outbound calls
Received payments

Computer Skills

Internet proficient
Proficient in Microsoft Word, Excel, and Power Point

Adept in Importing and Scanning files

Communications

Communicate effectively with customers, vendors and staff

Provide clear and concise instructions and directions

Writing and Editing

Type 54 wpm
Perform internet research, cite and document references
Customize writing for specific audiences

Education:
Pursuing A+ Certification Community College of Baltimore County,
University of Maryland, Baltimore County, Baltimore County, MD
Bachelor of Arts in English

December 2010

Work Experience

Company & Job Title

Duties and Responsibilities

Office Depot
Cashier

July 2015- Current

Receive Inbound calls
Guide customers to items
Receive Payments
Offer Products & Services (Both attachment and complementary
items)

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Kristin Hunt

H&R Block
Customer Service
Representative (CSP)

Safeway, Personal Shopper

Michael's Arts and Crafts,

Replenishment Associate

Seasonal ( January 2015- April 2015)

Received inbound and made outbound calls.
Managed and resolved customer inquiries and complaints
Directed customer inquiries to appropriate personnel
Received payments
March 2012 - May 2013
Open the work day Start computer program, print preparation lists,
distribute to departments, tally items and call in additional staff as
needed
Select items to fill customer orders, make substitutions according to
customer requirements
Close the work day identify and correct discrepancies, manage credit
card exceptions by contacting customers and cancelling orders when
necessary; distribute manifests and delivery routes to drivers along
with any special notes
Oversee other staff make staffing assignments
Assist customers in locating products
Seasonal (October 2011- January 2012)
Stocked items according to directions
Unloaded boxes and stored inventory
Guided customers to products
Made suggestions on products to meet customer needs

Community Health
Charities of MD, Intern

Volunteer (May 2011-July 2011)

Organized files client information files
Computer data entry using Microsoft Office 2010

Municipal Employees
Credit Union, Inc. (MECU)
Teller

Summer Job (June 2006 - August 2006)

Received and distributed funds, cashed checks, made customer
payments, reconciled cash drawer at the end of the day

A-1 Evaluation and

Tutoring Tutor and Clerical
Assistant

June 2003 Current

Work with students individually to complete assignments, organize and
prioritize work; prepare for future assessments (tests)
Administers educational assessments
Organize business tools and files
Create and update business ledger write checks, pay bills

References upon request.

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