Zachary Kraft

918 Rose Anne Rd

Glen Burnie, MD
(443-784-1108)
zackkraft@outlook.com
Objective
To obtain employment where my current skills, strengths, discipline and strong work ethic can be utilized.
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Summary of Qualifications
1. Working knowledge of Microsoft Office Suite (Word, Power Point, Excel)
2. Willing to assume responsibility, is self-motivated, and is able to work independently
3. Well rounded, flexible team player, and has the ability to learn quickly
4. Meets deadlines and is committed to work
5. Provides excellent customer service
Experience
Barnes and Noble, Nottingham, MD (March 2012 April 2014)
Caf Server
Prepared beverages and food items for customers
Inventory management & food ordering
Entering customer orders & cashiering
Maintain caf cleanliness
Placed on Supervisor Training
Starbucks, Nottingham, MD (August 2014-November 2014)
Barista
Prepared beverages and food items for customers
Inventory Management
Supervisor Training
Certified Barista Trainer
SECU Credit Union, Nottingham, MD (December 2014-Present)
Teller
Accurately processed different transactions
Created a warm environment for members and non-members
Maintained continuing knowledge of SECU products and services
Senior Teller Training(Balancing ATMs, processing audits, and more)

Education/Training
High School Diploma, Overlea High School
Graduate, Overlea Academy of Finance Program
Keyboarding

Studying for Major in Accounting

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Achievements
Honor Roll
Highest GPA of 2013 Academy of Finance Program graduates
Employee of the Month - Barnes and Noble, July 2012
Multiple Gold Medals Barnes and Noble Caf Olympics (Upselling, Focus Sales)
E-Portfolio
http://zacharykraft.weebly.com
References Available Upon Request