ACQUISHA SAMPSON

9124 Apt 29 George Avenue Apt. 29, Berrien Springs MI, 49103
269-830-1662 acquisha@gmail.com

MY OBJECTIVE
As a dedicated and focused individual with proven strengths in team management, appropriate decorum,
and proper ethical standards, I am seeking to gain admission within your fine establishment.
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PROFESSIONAL EXPERIENCE
ANDREWS UNIVERSITY

December 2012 - Present

Guest and Convention Services Front Desk Attendant

Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referral for services and handle requests for information
Assist with the check-in and check-out of groups
Coordinate room status updates with the housekeeping department by notification
housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use
rooms.
Assist other departments as required
University Towers Residence Hall Front Desk Attendant
Provide desk coverage within a 24 hour period daily.
Answer phones and respond to inquiries of residents and the general public.
Sign out games and equipment.
Submit IT and Housing work order requests.
Maintain security by becoming familiar with surroundings and Andrews University residents
and guests.
Sign guests in and out of the hall.
Assist with all move-in and move-out time periods.
Provide front desk coverage as scheduled/needed through graduation and during break
periods when the residence halls remain open (i.e. fall break, spring break, University
holidays or emergency closings, etc.)
Serve as essential personnel as needed in times of emergency response i.e. severe
inclement weather.
Maintain order and appropriate behavior in the lobby.
Any other duties assigned.
Andrews University Dairy Farm

Assist calf manager with care and feeding.

Observe the diagnosing and treatment of calves
Observe responsibilities for the cleanliness and health of calves from birth, treatments,
record keeping, calf inventory, etc.

BERRIEN SPRINGS VETERINARY SERVICES

September - December 2014

Practicum
Observation of surgeries and every day procedures of a veterinary clinic.
Assist in check-ups and physical exams
CUNUPIA VETERINARY CLINIC

December 2014

Shadowing/Observation:
Observation of surgeries and every day procedures of a veterinary clinic.
NORTH-CENTRAL REGIONAL HEALTH AUTHORITY

May 2011 - Present

Human Resource Assistant Trainee

Assists with the administration of the day-to-day operations of the human resources
functions and duties, such as, provide assistance to staff members like answering, receiving
phone calls and taking messages, type and prepare documents as required
On-the-Job Trainees employment/employee services, such as: recruitment into NCRHA,
performance management, OJT orientation, recordkeeping, maintaining OJT files,
responsible for maintenance, upgrade and development of OJT data collection system of the
company to satisfy the required standards, etc.
Assist in HR Projects.
Assist in maintain employee files and HR filing system.
SCOTIABANK TRINIDAD & TOBAGO LIMITED
Telephone Operator
Answering high volume of inbound calls and maintaining a response rate swiftly in
accordance with the agreed standards.
Greet clients and ensure front desk operation during scheduled business hours.
Project support as needed.
Operating various standard office machines, which include personal computer, various
software, fax, calculator, phone, photocopy machine, and shredding machine, etc.
Communicating and liaising in writing and verbally between suppliers, customers, visitors,
enquirers, or relevant staff.
Entering information on received calls, where necessary and maintaining accurate and
detailed records.
ST. ANNS PSYCHIATRIC HOSPITAL

July 2009

Field Experience
Observation of patients from all wards within the institution.
Assisted in research by carrying out questionnaires to the elderly public.
CITY HALL (PORT-OF-SPAIN)
Dec. 2008 Dec. 2008
(Transport Division)
Office Assistant (contract)
Writing up of requisitions forms, receipt books, quotations, order forms, interacting with clients.
CITY HALL (SAN FERNANDO)
June 2007 August
2007
Temp Clerk I
Served as clerk in charge of deducting National Insurance charges from salaries of daily paid
workers. Also responsible for keeping all monthly paid employee files up to date.

MINISTRY OF HEALTH

6-8/2006

Office Assistant in Research & Quality Department

Served as an assistant to the administrative secretary of the department, organizing events,

typing, organizing files.

CUNUPIA HEALTH FACILITY

6-8/2005

Front Desk Clerk

Served as a clerk dealing with all patients
Updated patient files
Performed clerical duties typing, photocopying, and answering the telephone.

MINISTRY OF WORKS AND TRANSPORT

6-8/2003

Temp. Clerk I
Served as clerk in charge of deducting National Insurance charges from salaries of daily paid
workers. Also responsible for keeping all monthly paid employee files up to date. .

CARIBBEAN UNION CREDIT UNION

Clerical Assistant
Performed the following tasks typing, filing, answering the telephone, photocopying, attending
to credit union customers and data entry

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EDUCATIONAL BACKGROUND
Tertiary:

SBCS
Champs Fleurs
53-54 Sagan Drive
(March 2011 May 2011)
Professional Certificate in Human Resource Management
UNIVERITY OF THE SOUTHERN CARIBBEAN
Maracas Valley, St. Joseph
(September 2005 2009)
Bachelor of Science Degree in Behavioral Science. CLASS: Cum Laude
ANDREWS UNIVERSITY
Berrien Springs, Michigan
(August 2012-December 2015)
Bachelor of Science in Animal Science with a Pre-Vet Emphasis

Secondary:

CARIBBEAN UNION COLLEGE SECONDARY SCHOOL

Maracas Valley, St. JOSEPH
(September 1996 June 2002)

Caribbean Examinations Council General Proficiency

Mathematics
English
Art
Principles of Business
Office Procedures

Cambridge G.C.E. General Proficiency

Human and Social Biology
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OCCUPATIONAL TRAINING
Excel Educational Centre
Computer Literacy A+
Microsoft Word, Microsoft Excel, Microsoft Power Point

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VOLUNTARY SERVICES

Secretary of Singing Group

His Voice singing group
January 2006 2012
Vice President of Student Body Art Club
University of the Southern Caribbean
2009
Treasurer of Pre-veterinary Club
Andrews University
2015
Dog Walker
Berrien Springs County Animal Shelter
2015
Side-walker/Leader
Therapeutic Equestrian Center Watervliet, MI
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REFERENCES
Dean Rachel Keele
Assistant Director of Guest and Convention Services Andrews University
269-471-3664
Dr. Jolene Birney
Associate Veterinarian Berrien Veterinary Services
269-422-1176
Dr. Elvin Gabriel
Professor
Andrews University Graduate Psychology and Counseling
269-471-6223
Dr. Katherine Koudele
Professor of Animal Science and Academic Advisor
Andrews University Department of Animal Science
269-471-6299

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THANK YOU FOR YOUR CONSIDERATION