3038 N.

80th Lane
Phoenix, AZ 85033
(623) 849-1812
frankbernaljr@hotmail.com

Frank Bernal Jr.

Objective To obtain an entry-level position that would utilize my skills and that forester’s teamwork and supports
ongoing professional development for its employees.

Employment March 2008 - June 2009 More Equity Mortgage 1532 Sunnyside Dr. Phoenix, AZ 85020
History Loan Officer Daniel Rojas-Mortgage Broker (602) 434-7723
• Assisted with staffs with their clients files
• Prepared documents, pulled credit reports and submitted loan to lenders
• Telemarketing and help clients

January 2006 – June 2006 Labor Systems / Allied Forces Temp-Service

6601 West Thomas Rd. Phoenix, AZ 85033 (623) 866-1126
STG Industrial Maintenance - Administrative Assistant
• Assisting employees with customer issues
• Reviewing applications for the right candidates to preventing voluntary turnover
• Checked existing staff documentation to comply with State Law
Haulmark - Clerical
• Reviewed Invoices
• Issued P.O numbers
• Office duties and helped with purchasing inventory

2000 - 2003 First Health 4141 N. Scottsdale Road Scottsdale, AZ 85251

Member Service Coordinator Barbara Grim-Supervisor (480) 445-8500
• Conducted First Health bilingual informational seminar for mail order clients
• Override pharmacy rejections that required a prior authorization
• Refer members into their PPO provider network and set an appointment for them

1998 – 2000 PCS Health Systems Scottsdale, AZ (480) 391-4600

Pharmacy Technician
• Triage Team (forward issues to correct departments and assist in different projects)
• Informed customers on the status of their mail order
• ID medication for members, and assisted with data entry

1994 - 1998 Walgreen’s Phoenix, AZ (623) 846-6991

Pharmacy Technician
• Assisted costumers on their prescription purchases and Insurance questions
• Read RX scripts, data entry, mixed medications, stocked and refilled customers prescriptions
• Called insurance’s and doctor’s offices when needed

Education 1994 – 1996 Trevor G. Browne High School 7402 Catalina Dr. Phoenix, AZ 85033
• High School Diploma in General Studies
Professional • Bilingual in English and Spanish
Skills
• Literate in Data Entry, 10-Key, Microsoft Windows in Excel, Word, PowerPoint, and Outlook
• General knowledge of the NET as well as computer problem solving and programming
• Knowledgeable on Third Party processing online