Quick Reference

Quick Reference
Riemissioni e
Rimborsi
GUIDA AGENTE
Sabre Italia
Sabre Italia Srl (IT CSS 4/6/2013)
Sommario
RIEMISSIONI ................................................................................................................................. 2
Riemissione automatica con incasso penale nel Totale (TTL) ....................................................... 2
Riemissione automatica con incasso penale come TAX ................................................................. 5
Riemissione automatica con incasso penale con vMCO ................................................................. 8
Riemissione con incasso penale nel TTL ...................................................................................... 13
Riemissione con incasso penale come TAX .................................................................................. 17
Riemissione con incasso penale con vMCO .................................................................................. 22
Riemissione senza incasso Even Exchange (WFRE) ................................................................. 27
Riemissione con biglietto parzialmente utilizzato. Calcolo automatico ...................................... 28
Riemissione con biglietto parzialmente utilizzato. Calcolo manuale........................................... 32
RIMBORSI .................................................................................................................................... 34
Rimborso totale tasse .................................................................................................................. 34
Rimborso totale Fast Path e tasse totalmente rimborsabili (WFRR) ........................................ 34
Rimborso totale delle tasse con biglietto totalmente inutilizzato(WFRT)................................... 36
Rimborso totale delle tasse con biglietto totalmente inutilizzato ed aggiunta di Cancellation
Penalty (WFRT...CP100)............................................................................................................. 37
Rimborso totale tasse con biglietto parzialmente utilizzato (WFRN). ........................................ 38
Rimborso parziale tasse ............................................................................................................... 41
Rimborso parziale tasse con biglietto parzialmente utilizzato(WFRN). ...................................... 41
Rimborso parziale tasse con biglietto totalmente inutilizzato(WFRN). ...................................... 45
Rimborso parziale tasse con biglietto totalmente inutilizzato ed aggiunta di Cancellation
Penalty (WFRN.... 100.00) ......................................................................................................... 50
Rimborso parziale tasse su biglietto parzialmente utilizzato con penale (WFR) ........................ 54
Visualizzazione del REFUND AUDIT REPORT ............................................................................... 59
ANNULLAMENTO REFUND (per vettori che lo permettono) ......................................................... 59
RIEMISSIONI
Riemissione automatica con incasso penale nel Totale (TTL)

(Riemissione Add Collect di tariffa e tasse per cambio data e routing pi penale calcolata
automaticamente su Categoria 31)
PNR
CANWJK
1.1OTTAVIANELLI/MAURO
1 AF1829H 16APR 1 BLQCDG HK1 1555 1740 /DCAF*5J8N6P /E
2 AF1828H 23APR 1 CDGBLQ HK1 1305 1445 /DCAF*5J8N6P /E
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
PHONES
1.ROM055123456-A
INVOICED
PRICE QUOTE RECORD EXISTS
REMARKS
1.-CASH
ACCOUNTING DATA
1. AF2982343069/
2.73/
273.00/ 127.50/ONE/CA 1.1OTTAV
IANELLI MAURO/1/F/E
RECEIVED FROM - MAURO
76FF.76FF*AAE 0450/14FEB12 CANWJK H
ELECTRONIC TICKET
WETR*2
ELECTRONIC TICKET RECORD
INV:
CUST:
TKT:0572982343069
ISSUED:14FEB12
PCC:76FF
NAME:OTTAVIANELLI/MAURO
FOP: CASH
CPN A/L FLT CLS DATE
BRDOFF TIME ST F/B
1
AF
1829 H 16APR BLQCDG 1555
OK HWKIT
2
AF
1828 H 23APR CDGBLQ 1305
OK HWKIT
CF02418530586 PI01055861007
RESTRICTIONS APPLY
FARE
EUR273.00 TAX
82.00YQ
TAX
2.73VT
TAX
4.17FR
TAX
1.00IZ
TOTAL
EUR400.50
PNR:CANWJK
IATA:38495015
STAT
OPEN
OPEN
REFUND/CHANGE/
TAX
TAX
TAX
1.36EX
4.50HB
12.75FR
TAX
TAX
TAX
6.91IT
.80MJ
11.28QX
BLQ AF PAR182.93AF BLQ182.93NUC365.86 END ROE0.746177 VAT EXEMPT
Cambio Itinerario
*A
CANWJK
1 AF1829H 16APR 1 BLQCDG HK1 1555 1740 /DCAF*5J8N6P /E
2 AF7700H 22APR 7 CDGNCE HK1 0725 0855 /DCAF*5J8N6P /E
3 AF9884H 22APR 7 NCEFCO HK1 1110 1220 /DCAF*5J8N6P /E
OPERATED BY ALITALIA C.A. I S.P.A.
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
INVOICED
REMARKS
1.-CASH
ACCOUNTING DATA
1. AF2982343069/
2.73/
273.00/ 127.50/ONE/CA 1.1OTTAV
Riemissione
WFRFTR2AAF
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
273.00
127.50
---------400.50
SCREEN 30
NEW AMT
EUR
350.00
173.57
---------523.57
CHG FEE AMOUNT
REISSUE
CUR EUR
77.00
46.07
----------123.07
<
50.00>
COLLECT FEE AS TAX < >

COLLECT FEE IN TTL <X>
TOTAL
-----------173.07
TAX COMPARISON < > MULTIDOCS < >

VIEW FARE CALCULATION < >
NEXT <X>
LOWER FARE FOUND - QUIT TO REBOOK 1Q2Q
QUIT < >
Seconda maschera riemissione

WF WFRTK
TOTAL- EUR
TICKETING INSTRUCTIONS
173.07 ADD COLLECT
COMM PCT <1

>
TOURCODE <
>
BAG ALLOWANCE ALL SEGS <01P>
ADDTL TKTG INSTRUCTIONS
ELECTRONIC
SCREEN 40
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
CASH <X> CK < > CC < >
VALIDATING CXR AF
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
SUPPRESS CC DATA ON INVOICE < >
TKT <X>
RETAIN < > PREV < >
QUIT < >
TRANSACTION RETAINED
Visualizzazione PQR
*PQS
PRICE QUOTE RECORD - SUMMARY BY NAME NUMBER
RETAINED FARE
PQ TYPE TKT DES
1
NAME
1.1
CREATED
14FEB EUR
TKT TTL
523.57
RETAINED REISSUE
PQR TYPE TKT DES
TYPE
CREATED
REISSUE TTL STAT
2
EXCH A/C 14FEB EUR
173.07
NAME
1.1
Emissione nuovo tkt in caso di scelta RETAIN

WPQR2
Riemissione automatica con incasso penale come TAX

(Riemissione Add Collect di tariffa e tasse per cambio data pi penale calcolata
automaticamente su Categoria 31)
PNR
TOSDYP
1 AF1005R 05JUN 3 FCOCDG HK1 0710 0920 /DCAF*014443
2 AF9846R 10JUN 2 CDGFCO HK1 1235 1440 /DCAF*014443
TKT/TIME LIMIT
1.T-29MAY-AK47*ASQ
PHONES
1.ROM06123456-B
INVOICED
PRICE QUOTE RECORD EXISTS - SYSTEM
REMARKS
1.XXTAW/
ACCOUNTING DATA
1. AF3269857003/
.03/
31.00/ 127.26/ONE/CA 1.1OTTAV
IANELLI MAURO/1/F/E
RECEIVED FROM - SP
AK47.AK47*ASQ 0144/29MAY13 TOSDYP H
ELECTRONIC TICKET
WETR*2
INV:
CUST:
TKT:0573269857003
ISSUED:29MAY13
PCC:AK47
FOP: CASH
BRDOFF TIME ST F/B
1
AF
1005 R 05JUN FCOCDG 0710
OK RSRIT
2
AF
1204 R 10JUN CDGFCO 0715
OK RSRIT
CF02418530586 PI01055861007
RESTRICTIONS APPLY
FARE
EUR31.00 TAX
82.00YR
TOTAL
EUR158.26
PNR:TOSDYP
IATA:96188116
STAT
OPEN
OPEN
REFUND/CHANGE/
TAX
2.05EX
TAX
43.21XT
ROM AF PAR20.20AF ROM20.20NUC40.40END ROE0.767069 XT5.35IT1.81V

T5.50HB0.91MJ16.99FR11.65QX1.00IZ VAT EXEMPT
Cambio Itinerario
TOSDYP
1 AF1005R 05JUN 3 FCOCDG HK1 0710 0920 /DCAF*014443
2 AF9846S 11JUN 2 CDGFCO HK1 1235 1440 /DCAF*014443
TKT/TIME LIMIT
1.T-29MAY-AK47*ASQ
PHONES
1.ROM06123456-B
INVOICED
REMARKS
1.XXTAW/
ACCOUNTING DATA
1. AF3269857003/
.03/
31.00/ 127.26/ONE/CA 1.1OTTAV
IANELLI MAURO/1/F/E
RECEIVED FROM - SP
AK47.AK47*ASQ 0144/29MAY13 TOSDYP H
Riemissione
WFRFTR2AAF
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE ROM
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
31.00
127.26
---------158.26
SCREEN 30
NEW AMT
EUR
481.00
127.26
---------608.26
CHG FEE AMOUNT
REISSUE
CUR EUR
450.00
0.00
----------450.00
<
70.00>
COLLECT FEE AS TAX <XX>

COLLECT FEE IN TTL < >
TOTAL
-----------520.00

NEXT <X>
LOWER FARE FOUND - QUIT TO REBOOK 2A
QUIT < >
Seconda maschera riemissione

WF WFRTK
TOTAL- EUR
520.00 ADD COLLECT
COMM PCT <1

>
TOURCODE <
>
ELECTRONIC
SCREEN 40
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
VALIDATING CXR AF
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
TKT < >
RETAIN <X> PREV < >
QUIT < >
TRANSACTION RETAINED
Visualizzazione PQR
*PQS
RETAINED FARE
PQ TYPE TKT DES
1
NAME
1.1
CREATED
29MAY EUR
TKT TTL
158.26
RETAINED REISSUE
PQR TYPE TKT DES
TYPE
CREATED
REISSUE TTL STAT
2
EXCH A/C 29MAY EUR
520.00
NAME
1.1
Emissione nuovo tkt in caso di scelta RETAIN

WPQR2
Riemissione automatica con incasso penale con vMCO

PNR
GOKXCG
1 BA 553V 10MAY 5 FCOLHR HK1 1145 1325 /DCBA*062258
2 BA 556V 13MAY 1 LHRFCO HK1 1420 1745 /DCBA*062258
TKT/TIME LIMIT
1.T-08APR-AK47*AMO
PHONES
1.ROM06716261-A
INVOICED
ACCOUNTING DATA
1. BA9753856725/
2.46/
246.00/ 120.44/ONE/CA 1.1OTTAV
IANELLI MAURO/1/F/E
RECEIVED FROM - MAURO
AK47.AK47*AMO 0622/08APR13 GOKXCG H
ELECTRONIC TICKET
WETR*2
INV:
CUST:
PNR:GOKXCG
TKT:1259753856725
ISSUED:08APR13
PCC:AK47
IATA:96188116
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
BA
553
V 10MAY FCOLHR 1145
OK VLNCEUR
OPEN
2
BA
556
V 13MAY LHRFCO 1420
OK VLNCEUR
OPEN
CF00514960582 PI00909171001/N ONREF/-NCEUR
FARE
EUR246.00 TAX
56.00YQ TAX
2.05EX
TAX
1.81VT TAX
5.50HB
TAX
15.37GB TAX
33.45UB
TOTAL
EUR366.44
TAX
TAX
5.35IT
0.91MJ
ROM BA LON160.35BA ROM160.35NUC320.70 END ROE0.767069 VAT EXEMP

T
Visualizzazione tariffa
FQS1
ROM-LON
CXR-BA
FRI 10MAY13
EUR
THE FOLLOWING CARRIERS ALSO PUBLISH FARES ROM-LON:
9W A3 A7 AB AF AP AY AZ B2 BD BT CA CI CO CX CZ DE DL DY EI ET
FI HG HM HU I9 IB IT JJ JP KL KQ LG LH LO LX MA MH MU NH NW NZ
OA OK OS OU QF QR SA SK SN SU TG TP UA UN VS YY
ADDITIONAL CARRIERS PARTICIPATE IN YY FARES
//SEE FQHELP FOR INFORMATION ABOUT THE NEW FARE DISPLAYS//
ALL FEES/TAXES/SVC CHARGES INCLUDED WHEN ITINERARY PRICED
SURCHARGE FOR PAPER TICKET MAY BE ADDED WHEN ITIN PRICED
BA
ROMLON.EH
10MAY13
MPM 1072
V FARE BASIS
BK
FARE
TRAVEL-TICKET AP MINMAX RTG
1
OLNCLGW
OX
10.00
----/0 -/ - EH01
2
QLNCLGW
QX
16.00
----/0 -/ - EH01
3
NLNCLGW
NX
29.00
----/0 -/ - EH01
4
VLNCLGW
VX
41.00
----/7 -/ - EH01
5
OLNCEUR
OX
45.00
----/0 -/ - EH01
6
LLNCLGW
LX
66.00
----/7 -/ - EH01
7
QLNCEUR
QX
66.00
----/0 -/ - EH01
NLNCEUR
NX
93.00
----
-/0
-/
- EH01
Visualizzazione paragrafo riemissione volontaria della regola della tariffa applicata

RD4*31
V FARE BASIS
BK
FARE
4
VLNCLGW
VX
41.00
----/7 -/ - EH01
PASSENGER TYPE-ADT
AUTO PRICE-YES
FROM-ROM TO-LON
CXR-BA
TVL-10MAY13 RULE-5547 IPREURP/21
FARE BASIS-VLNCLGW
SPECIAL FARE DIS-E
VENDOR-ATP
FARE TYPE-XES
OW-SPECIAL EXCURSION FARE
EUR
41.00 1239 E11DEC12 D-INFINITY
FC-VLNCLGW FNSYSTEM DATES - CREATED 10DEC12/1123 EXPIRES INFINITY
31.VOLUNTARY CHANGES
IN THE EVENT OF CHANGES TO TICKETED FLIGHTS
BEFORE DEPARTURE OF JOURNEY AND WITHIN TICKET VALIDITY
CERTAIN DOMESTIC REISSUE PROVISIONS MAY BE OVERRIDDEN
BY THOSE OF BA INTERNATIONAL FARES
CHARGE EUR 70.00 OR HIGHEST FEE OF ALL CHANGED FARE
COMPONENTS - DISCOUNTS APPLY - NO FEE FOR INFANTS W/O
SEAT AND
Nuovo Itinerario
GOKXCG
1 BA 553V 10MAY 5 FCOLHR HK1
2 BA 556V 14MAY 2 LHRFCO HK1
1145
1420
1325
1745
/DCBA*062258
/DCBA*062258
Comando di riemissione
WFRF1259753856725ABA
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE ROM
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
246.00
120.44
---------366.44
SCREEN 30
NEW AMT
EUR
246.00
120.44
---------366.44
CHG FEE AMOUNT
REISSUE
CUR EUR
0.00
0.00
----------0.00
<
70.00>

TOTAL
-----------70.00

NEXT <X>
REISSUE PRICE NOT GUARANTEED UNTIL RE-TICKETED
QUIT < >
NON CANCELLARE LIMPORTO DELLA PENALE INSERITO AUTOMATICAMENTE DAL SISTEMA
Maschera finale TICKETING INSTRUCTIONS

WF WFRTK
EVEN EXCHANGE ELECTRONIC
COMM PCT <

>
TOURCODE <
>
AGENT ENDORSEMENTS
<
OVERRIDE
OR BY SEGMENT < >
EO
< >
>
VALIDATING CXR
TKT <X>
SCREEN 40
PAPER
RETAIN < > PREV < >
BA
QUIT < >
Visualizzazione ETR
WETR*3
INV:
CUST:
PNR:GOKXCG
TKT:1259753856726
ISSUED:08APR13
PCC:AK47
IATA:96188116
FOP:
BRDOFF TIME ST F/B
STAT
1
BA
553
V 10MAY FCOLHR 1145
OK VLNCEUR
OPEN
2
BA
556
V 14MAY LHRFCO 1420
OK VLNCEUR
OPEN
CF00514960582 PI00909171001/N ONREF/-NCEUR
FARE
EUR246.00 TAX
56.00YQ TAX
2.05EX
TAX
1.81VT TAX
5.50HB
TAX
15.37GB TAX
33.45UB
TOTAL NO ADC
TAX
TAX
ROM BA LON160.35BA ROM160.35NUC320.70END ROE0.767069

ORIGINAL ISSUE: 1259753856725
ORIGINAL FOP: CASH
10
08APR13ROM
5.35IT
0.91MJ
Visualizzazione PQR
*PQR
PQR - REISSUE DETAILS
PQR 2 WFRF1259753856725ABA
OTTAVIANELLI/MA EXCH TKT 1259753856725
EVEN, FEES
TTL EUR
TTL EUR
366.44
70.00
BASE FARE
EQUIV AMT
TAXES
TOTAL
EUR246.00
120.44XT
EUR366.44
XT
PD56.00YQ
PD2.05EX
PD5.35IT
PD1.81VT
PD5.50HB
PD0.91MJ
PD15.37GB
PD33.45UB
ADT-01 VLNCEUR
ROM BA LON160.35BA ROM160.35NUC320.70END ROE0.767069
VALIDATING CARRIER SPECIFIED - BA
NONREF/-NCEUR
01 O FCO BA 553V 10MAY 1145A VLNCEUR
10MAY1310MAY13 01P
02 O LHR BA 556V 14MAY 220P VLNCEUR
14MAY1314MAY13 01P
FCO
CHANGE FEE 70.00
FEE TO BE COLLECTED ON SEPARATE DOCUMENT 70.00
TOTAL AMOUNT COLLECTED THIS TRANSACTION 0.00
VALIDATING CARRIER-BA
AK47 AK47 *AMO 1328/08APR13
PRICE-SYS
Maschera vMCO
MISC6
MISC - MCO
RESET AND CLEAR TO EXIT.
FILL IN INFORMATION - DEPRESS ENTER WHEN COMPLETE
PASSENGER NAME
<OTTAVIANELLI/MAURO
>
OPTIONAL INFORMATION
<
>
REASON FOR ISSUANCE CODE<Q>
TICKETING AIRLINE CODE<BA>
AGENT REFUND VOUCHER< >
TOUR CODE
<
>
TYPE OF SERVICE <PENALTY FEE
>
<
>
TO <BRITISH AIRWAYS
>
AT <LHR APT
>
ENDORSEMENTS <
>
<
>
<
> ADDL.INFO<
>
<
>
<
>
<
>
CONNECTED TKT NUMBER<125><9753856725> X TO IGNORE AND RETURN< >
I=Taxes / fees / charges

Q=Re-booking fee international
P=Re-booking fee domestic
11
2a maschera
MISC - MCO
FILL IN INFORMATION - ENTER WHEN COMPLETE - SYSTEM WILL TOTAL
CURRENCY
CODE
FARE
<EUR> <70.00
EQUIVALENT FARE PAID
<
> <
RATE OF EXCHANGE
<
TAX/FEE/CHARGE
<
SERVICE CHARGE/TAX ON MCO
<
TOTAL
COMMISSION PERCENTAGE
<
PRINT IT
< >
PRINT BT < >
NET REMIT < >
< >X TO DISPLAY PREVIOUS MASK
>
>
>
>
>
>
OR AMOUNT
TAX CODE
< >
< >
<
VAT CODE OVERRIDE
>
< >
3a maschera
MISC - FOP
TOTAL
70.00 EUR
DOMESTIC/INTERNATIONAL <I>
CASH<X> CHECK OR CHEQUE< > CREDIT CARD<
CARD EXPIRY <
> CARD APPROVAL CODE *IF OBTAINED*<
X TO SUPPRESS CREDIT CARD FROM PRINTING ON I AND I < >
SGR <
>
OTHER <
>
GTR <
>
>
>
ISSUED IN EXCHANGE FOR<

><
> LAST CONJUNCTION<
>
COUPONS TKT 1<
>2<
>3<
>4<
>5<
>6<
>7<
>
ORIGINAL ISSUE
TICKET NUMBER
PLACE AND DATE OF ISSUE
AGENT IATA NUMBER
<
><
> <
>
DDMMMYY<
>
<
>
<X> X IF OK TO ISSUE DOCUMENTS
Emissione vMCO
OK
70.00
OK 6.6 MISC6 - BSP MCO
Visualizzazione numero MCO
*T
TKT/TIME LIMIT
1.T-08APR-AK47*AMO
2.TE 1259753856725-AT OTTAV/M AK47*AMO 1323/08APR*I
3.TE 1259753856726-AT OTTAV/M AK47*AMO 1336/08APR*I
4.TK 1251924240289-AT OTTAV/M AK47*AMO 1346/08APR*I
Inserimento OSI con numero MCO per il vettore
3OSI BA MCO 1251924240289
12
Riemissione con incasso penale nel TTL

PNR
KZHOCZ
1 AZ7312L 15APR 7 BLQCDG HK1 1015 1200 /DCAZ*M68IWR /E
OPERATED BY AIR FRANCE
2 AZ7321L 20APR 5 CDGBLQ HK1 2105 2245 /DCAZ*M68IWR /E
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
PHONES
1.ROM055123456-A
INVOICED
AA FACTS
1.SSR OTHS 1S TKTL WITHIN 17FEB OTHERWISE WILL BE CNLD
2.OSI 1S *** PREV TIME FOR AZ7312L 15APR BLQCDG 1035A 1220P
3.OSI 1S *** PREV TIME FOR AZ7321L 20APR CDGBLQ 820P 1000P
REMARKS
1.-CASH

WETR*2
INV:
CUST:
PNR:KZHOCZ
TKT:0552982343071
ISSUED:14FEB12
PCC:76FF
IATA:38495015
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
AZ
7312 L 15APR BLQCDG 1015
OK LSS8M3
OPEN
2
AZ
7321 L 20APR CDGBLQ 2105
OK LSS8M3
OPEN
02500880121 02500880121
FARE
EUR82.00 TAX
82.00YQ
TAX
2.73VT
TAX
4.17FR
TAX
1.00IZ
TOTAL
EUR209.50
TAX
TAX
TAX
1.36EX
4.50HB
12.75FR
TAX
TAX
TAX
6.91IT
.80MJ
11.28QX
BLQ AZ PAR54.94AZ BLQ54.94NUC109.88END ROE0.746177 VAT EXEMPT
13
FQS1
BLQ-PAR
CXR-AZ
SUN 15APR12
EUR
THE FOLLOWING CARRIERS ALSO PUBLISH FARES BLQ-PAR:
A3 AF AY BA BD BT CA CO CX CZ DE DL FI IB IT JP KL LG LH LO LX
MH MU NH NW OK OS OU QF SA SK SN TG TP UA VS YY
AZ
BLQPAR.EH
15APR12
MPM
614
V FARE BASIS
BK
FARE
1
RSS8M3D
R R
22.00
---/ 6M EH01
2R OSS8M3
O R
30.00
---/ 6M EH02
3
LSS8M3
L R
82.00
---/ 6M EH03
4
WSS8M3
W R
132.00
---/ 6M EH03
5
XBB8M2
X R
163.00
----/12M EH02
6
QSS8M3
Q R
217.00
---/ 6M EH02
Visualizzazione paragrafo penali della regola della tariffa applicata
RD3*PE
V FARE BASIS
BK
FARE
1
LSS8M3CH
L R
55.00
---/ 6M EH01
PASSENGER TYPE-CNN
AUTO PRICE-YES
FROM-BLQ TO-PAR
CXR-AZ
TVL-15APR12 RULE-3700 IPREURP/21
FARE BASIS-LSS8M3CH
SPECIAL FARE DIS-E
VENDOR-ATP
FARE TYPE-XPB
RT-SUPER/SPECIAL INSTANT PURCHASE
EUR
55.00 8888 E30OCT11 D-INFINITY
FC-LSS8M3 FN-7W
SYSTEM DATES - CREATED 01AUG11/0627 EXPIRES INFINITY
16.PENALTIES
CHANGES
.
BEFORE DEPARTURE
CHARGE EUR 50.00.
CHILD/INFANT DISCOUNTS APPLY.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
WAIVED FOR ILLNESS OR DEATH OF PASSENGER OR FAMILY
MEMBER.ILLNESS/DEATH WAIVER MUST BE SUBSTANTIATED
BY A VALID HOSPITAL/DEATH CERTIFICATE
Nuovo Itin
KZHOCZ
1 AZ7312L 15APR 7 BLQCDG HK1
2 AZ7319L 21APR 6 CDGBLQ HK1
14
1015
1200
/DCAZ*M68IWR /E
1525
1705
/DCAZ*M68IWR /E
WFR0552982343071AAZ
WF WFR
EXCH DATABASE TKT - ELECTRONIC
N1.1
OTTAVIANELLI/MAURO
TKT
ENTER A VALID TRANSACTION CODE
FLT BK DATE BRDOFF
1
AZ 7312 L 15APR BLQCDG
2 O AZ 7321 L 20APR CDGBLQ
BASE EUR
TAXES
82.00
TTL EUR
NEXT <X>
SCREEN 10
0552982343071
X-EXCH/R-REFUND/F-FLOWN
FB/TKT DES
STAT CODE
LSS8M3
OK
<X>
LSS8M3
OK
<X>
82.00
YQ
1.36
209.50
MULTIDOCS < >
EX
44.14
XT
VALIDATING CXR AZ
QUIT < >
Maschera COMPARISON SUMMARY con inserimento penalit nel TTL

WF WFRR
COMPARISON SUMMARY
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
82.00
127.50
---------209.50
NEW AMT
EUR
82.00
127.50
---------209.50
CHG FEE AMOUNT
SCREEN 30
REISSUE
CUR EUR
0.00
0.00
----------0.00
<50.00
>

TOTAL
TAX COMPARISON < >
NEXT <X>
QUIT < >
Conferma dati
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
82.00
127.50
---------209.50
-----------0.00
SCREEN 30
NEW AMT
EUR
82.00
127.50
---------209.50
CHG FEE AMOUNT
REISSUE
CUR EUR
0.00
0.00
----------0.00
<
50.00>

TOTAL
TAX COMPARISON < >
NEXT <X>
15
-----------50.00
QUIT < >
VERIFY TOTAL AMT-REENTER TO CONTINUE

WF WFRTK
TOTAL- EUR
50.00 ADD COLLECT
COMM PCT <1

>
TOURCODE <
>
ELECTRONIC
SCREEN 40
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
VALIDATING CXR AZ
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
TKT < >
RETAIN <X> PREV < >
QUIT < >
Display Price Quote Records

*PQS
NAME
1.1
NAME
1.1
RETAINED FARE
PQ TYPE TKT DES
1
TKT TTL
209.50
RETAINED REISSUE
PQR TYPE TKT DES
TYPE
CREATED
REISSUE TTL STAT
2
EXCH A/C 14FEB EUR
50.00
Emissione biglietto
WPQR2
16
CREATED
14FEB EUR
Riemissione con incasso penale come TAX

PNR
KZHOCZ
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
PHONES
1.ROM055123456-A
INVOICED
AA FACTS
REMARKS
1.-CASH
ELECTRONIC TICKET
WETR*2
INV:
CUST:
PNR:KZHOCZ
TKT:0552982343071
ISSUED:14FEB12
PCC:76FF
IATA:38495015
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
AZ
OK LSS8M3
OPEN
2
AZ
OK LSS8M3
OPEN
02500880121 02500880121
FARE
EUR82.00 TAX
82.00YQ
TAX
2.73VT
TAX
4.17FR
TAX
1.00IZ
TOTAL
EUR209.50
TAX
TAX
TAX
1.36EX
4.50HB
12.75FR
TAX
TAX
TAX
6.91IT
.80MJ
11.28QX
17
FQS1
BLQ-PAR
CXR-AZ
SUN 15APR12
EUR
AZ
BLQPAR.EH
15APR12
MPM
614
V FARE BASIS
BK
FARE
1
RSS8M3D
R R
22.00
---/ 6M EH01
2R OSS8M3
O R
30.00
---/ 6M EH02
3
LSS8M3
L R
82.00
---/ 6M EH03
4
WSS8M3
W R
132.00
---/ 6M EH03
5
XBB8M2
X R
163.00
----/12M EH02
6
QSS8M3
Q R
217.00
---/ 6M EH02

RD3*PE
V FARE BASIS
BK
FARE
1
LSS8M3CH
L R
55.00
---/ 6M EH01
PASSENGER TYPE-CNN
AUTO PRICE-YES
FROM-BLQ TO-PAR
CXR-AZ
FARE BASIS-LSS8M3CH
SPECIAL FARE DIS-E
VENDOR-ATP
FARE TYPE-XPB
EUR
FC-LSS8M3 FN-7W
16.PENALTIES
CHANGES
.
BEFORE DEPARTURE
CHARGE EUR 50.00.
18
Nuovo Itinerario
KZHOCZ
1015
1200
/DCAZ*M68IWR /E
1525
1705
/DCAZ*M68IWR /E
WFR0552982343071AAZ
WF WFR
N1.1
OTTAVIANELLI/MAURO
TKT
FLT BK DATE BRDOFF
1
BASE EUR
TAXES
82.00
TTL EUR
NEXT <X>
SCREEN 10
0552982343071
FB/TKT DES
STAT CODE
LSS8M3
OK
<X>
LSS8M3
OK
<X>
82.00
YQ
1.36
209.50
MULTIDOCS < >
EX
44.14
XT
VALIDATING CXR AZ
QUIT < >
Maschera COMPARISON SUMMARY con inserimento penalit come tassa

WF WFRR
COMPARISON SUMMARY
SCREEN 30
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
82.00
127.50
---------209.50
NEW AMT
EUR
82.00
127.50
---------209.50
CHG FEE AMOUNT
REISSUE
CUR EUR
0.00
0.00
----------0.00
<50.00
>
COLLECT FEE AS TAX <YR>

TOTAL
TAX COMPARISON < >
NEXT <X>
19
-----------0.00
QUIT < >
Conferma dati
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
82.00
127.50
---------209.50
SCREEN 30
NEW AMT
EUR
82.00
127.50
---------209.50
CHG FEE AMOUNT
REISSUE
CUR EUR
0.00
0.00
----------0.00
<
50.00>
COLLECT FEE AS TAX <YR>

TOTAL
-----------50.00
TAX COMPARISON < >

NEXT <X>

WF WFRTK
TOTAL- EUR
50.00 ADD COLLECT
COMM PCT <1

>
TOURCODE <
>
QUIT < >
ELECTRONIC
SCREEN 40
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
VALIDATING CXR AZ
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
TKT < >
RETAIN <X> PREV < >
QUIT < >
Display Price Quote Records

*PQS
NAME
1.1
NAME
1.1
20
RETAINED FARE
PQ TYPE TKT DES
1
CREATED
14FEB EUR
TKT TTL
209.50
RETAINED REISSUE
PQR TYPE TKT DES
TYPE
CREATED
REISSUE TTL STAT
2
EXCH A/C 14FEB EUR
50.00
Display dettaglio riemissione

*PQR2
PQR 2 WFR0552982343071AAZ
OTTAVIANELLI/MA EXCH TKT 0552982343071
A/C, FEES
TTL EUR
TTL EUR
209.50
50.00
BASE FARE
EQUIV AMT
TAXES
TOTAL
EUR82.00
127.50XT
EUR209.50
XT
PD82.00YQ
PD1.36EX
PD6.91IT
PD2.73VT
PD4.50HB
PD0.80MJ
PD16.92FR
PD11.28QX
PD1.00IZ
50.00YR
ADT-01 LSS8M3
BLQ AZ PAR54.94AZ BLQ54.94NUC109.88END ROE0.746177
VALIDATING CARRIER SPECIFIED - AZ
01 O BLQ AZ 7312L 15APR 1015A LSS8M3
15APR15APR01P
02 O CDG AZ 7319L 21APR 325P LSS8M3
21APR21APR01P
BLQ
Emissione biglietto
WPQR2
21
Riemissione con incasso penale con vMCO

PNR
KZHOCZ
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
PHONES
1.ROM055123456-A
INVOICED
AA FACTS
REMARKS
1.-CASH

WETR*2
INV:
CUST:
PNR:KZHOCZ
TKT:0552982343071
ISSUED:14FEB12
PCC:76FF
IATA:38495015
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
AZ
OK LSS8M3
OPEN
2
AZ
OK LSS8M3
OPEN
02500880121 02500880121
FARE
EUR82.00 TAX
82.00YQ
TAX
2.73VT
TAX
4.17FR
TAX
1.00IZ
TOTAL
EUR209.50
TAX
TAX
TAX
1.36EX
4.50HB
12.75FR
TAX
TAX
TAX
6.91IT
.80MJ
11.28QX
22
FQS1
BLQ-PAR
CXR-AZ
SUN 15APR12
EUR
AZ
BLQPAR.EH
15APR12
MPM
614
V FARE BASIS
BK
FARE
1
RSS8M3D
R R
22.00
---/ 6M EH01
2R OSS8M3
O R
30.00
---/ 6M EH02
3
LSS8M3
L R
82.00
---/ 6M EH03
4
WSS8M3
W R
132.00
---/ 6M EH03
5
XBB8M2
X R
163.00
----/12M EH02
6
QSS8M3
Q R
217.00
---/ 6M EH02
RD3*PE
V FARE BASIS
BK
FARE
1
LSS8M3CH
L R
55.00
---/ 6M EH01
PASSENGER TYPE-CNN
AUTO PRICE-YES
FROM-BLQ TO-PAR
CXR-AZ
FARE BASIS-LSS8M3CH
SPECIAL FARE DIS-E
VENDOR-ATP
FARE TYPE-XPB
EUR
FC-LSS8M3 FN-7W
16.PENALTIES
CHANGES
.
BEFORE DEPARTURE
CHARGE EUR 50.00.
Nuovo Itinerario
KZHOCZ
23
1015
1200
/DCAZ*M68IWR /E
1525
1705
/DCAZ*M68IWR /E
WFR0552982343071AAZ
WF WFR
N1.1
OTTAVIANELLI/MAURO
TKT
FLT BK DATE BRDOFF
1
BASE EUR
TAXES
82.00
TTL EUR
NEXT <X>
SCREEN 10
0552982343071
FB/TKT DES
STAT CODE
LSS8M3
OK
<X>
LSS8M3
OK
<X>
82.00
YQ
1.36
209.50
MULTIDOCS < >
EX
44.14
XT
VALIDATING CXR AZ
QUIT < >
Maschera COMPARISON SUMMARY per incasso con vMCO

WF WFRR
COMPARISON SUMMARY
REISSUE PLACE BLQ
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
82.00
127.50
---------209.50
SCREEN 30
NEW AMT
EUR
82.00
127.50
---------209.50
CHG FEE AMOUNT
REISSUE
CUR EUR
0.00
0.00
----------0.00
<
>

TOTAL
-----------0.00
TAX COMPARISON < >

NEXT <X>
QUIT < >

WF WFRTK
TOTAL- EUR
NO-ADC
COMM PCT <1

>
TOURCODE <
>
ELECTRONIC
SCREEN 40
X
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
VALIDATING CXR AZ
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
24
TKT <X>
RETAIN < > PREV < >
QUIT < >
Visualizzazione ETR
WETR*3
INV:
CUST:
PNR:KZHOCZ
TKT:0552982343072
ISSUED:14FEB12
PCC:76FF
IATA:38495015
FOP:
BRDOFF TIME ST F/B
STAT
1
AZ
OK LSS8M3
OPEN
2
AZ
OK LSS8M3
OPEN
02500880121 02500880121
FARE
EUR82.00 TAX
82.00YQ
TAX
2.73VT
TAX
16.92FR
TOTAL NO ADC
TAX
TAX
TAX
1.36EX
4.50HB
11.28QX
TAX
TAX
TAX
6.91IT
.80MJ
1.00IZ
BLQ AZ PAR54.94AZ BLQ54.94NUC109.88END ROE0.746177

ORIGINAL ISSUE: 0552982343071
ORIGINAL FOP: CASH
14FEB12BLQ
Maschera vMCO
MISC6
MISC - MCO
PASSENGER NAME
<OTTAVIANELLI/MAURO
>
OPTIONAL INFORMATION
<
>
TICKETING AIRLINE CODE<AZ>
REASON FOR ISSUANCE CODE<I>
AGENT REFUND VOUCHER< >
TOUR CODE
<
>
>
TYPE OF SERVICE <PENALTY FEE
<
>
TO <ALITALIA
>
>
AT <BLQ APT
ENDORSEMENTS <
>
<
>
<
> ADDL.INFO<
>
<
>
<
>
<
>
CONNECTED TKT NUMBER<055><2982343072> X TO IGNORE AND RETURN< >
2a maschera
MISC - MCO
FILL IN INFORMATION - ENTER WHEN COMPLETE - SYSTEM WILL TOTAL
CURRENCY
CODE
FARE
<EUR> <50.00
EQUIVALENT FARE PAID
<
> <
RATE OF EXCHANGE
<
TAX/FEE/CHARGE
<
SERVICE CHARGE/TAX ON MCO
<
TOTAL
COMMISSION PERCENTAGE
25
<
>
>
>
>
>
>
OR AMOUNT
TAX CODE
< >
< >
<
>
PRINT IT
< >
PRINT BT < >
NET REMIT < >
VAT CODE OVERRIDE
< >
3a maschera
MISC - FOP
TOTAL
50.00 EUR
DOMESTIC/INTERNATIONAL <I>
CASH<X> CHECK OR CHEQUE< > CREDIT CARD<
CARD EXPIRY <
> CARD APPROVAL CODE *IF OBTAINED*<
X TO SUPPRESS CREDIT CARD FROM PRINTING ON I AND I < >
SGR <
>
OTHER <
>
GTR <
>
>
>
ISSUED IN EXCHANGE FOR<

><
> LAST CONJUNCTION<
>
COUPONS TKT 1<
>2<
>3<
>4<
>5<
>6<
>7<
>
ORIGINAL ISSUE
TICKET NUMBER
PLACE AND DATE OF ISSUE
AGENT IATA NUMBER
<
><
> <
>
DDMMMYY<
>
<
>
<X> X IF OK TO ISSUE DOCUMENTS
Emissione vMCO
OK
50.00
OK 6.6 MISC6 - BSP MCO
Visualizzazione numero MCO

*T
TKT/TIME LIMIT
1.T-14FEB-76FF*AAE
2.TE 0552982343071-AT OTTAV/M 76FF*AAE 1600/14FEB*I
3.TE 0552982343072-AT OTTAV/M 76FF*AAE 1650/14FEB*I
4.TK 0551924244756-AT OTTAV/M 76FF*AAE 1705/14FEB*I
26
Riemissione senza incasso Even Exchange (WFRE)

PNR
CPHHEF
1.1FRATTINI/PAOLA
1 AF1513J 30JUN 7 LINCDG HK1 0740 0910 /DCAF*6N95BR /E
2 AF1212J 07JUL 7 CDGLIN HK1 0715 0845 /DCAF*6N95BR /E
*T
TKT/TIME LIMIT
1.T-04JUN-AK47*ACC
2.TE 0573269854097-AT FRATT/P AK47*ACC 1035/04JUN*I
ELETRONIC TICKET RECORD

WETR*2
INV:
CUST:
TKT:0573269854097
ISSUED:04JUN13
PCC:AK47
NAME:FRATTINI/PAOLA
FOP: CASH
BRDOFF TIME ST F/B
1
AF
1513 J 30JUN LINCDG 0740
OK JFFIT
2
AF
1212 J 07JUL CDGLIN 0715
OK JFFIT
CF02418530586 PI01055861007
FARE EUR1216.00 TAX
82.00YR
TOTAL EUR1358.41
TAX
1.06EX
TAX
PNR:CPHHEF
IATA:96188116
STAT
OPEN
OPEN
59.35XT
MIL AF PAR792.62AF MIL792.62NUC1585.24 END ROE0.767069 XT12.33I

T2.50VT4.50HB1.38MJ16.99FR 11.65QX10.00IZ VAT EXEMPT
Nuovo itinerario
*I
1 AF1513J 30JUN 7 LINCDG HK1
2 AF1212J 08JUL 1 CDGLIN HK1
0740
0715
Riemissione
WFRE0573269854097AAFFCASHBA*20K
OK
1358.41
ETR EXCHANGE PROCESSED.
OK 6.6
27
0910
0845
/DCAF*6N95BR /E
/DCAF*6N95BR /E
Riemissione con biglietto parzialmente utilizzato. Calcolo

automatico
Itinerario
PWDKDN
1.1CADENAZZI/CAROLINA
1 AA 199M 07JUN 5 MXPJFK HK1
2 AA 198M 21JUN 5 JFKMXP HK1
1025
1825
1335
0830
/DCAA*PWDKDN /E
22JUN 6
/DCAA*PWDKDN /E
Visualizza Biglietto
*T
TKT/TIME LIMIT
1.T-04JUN-AK47*ACC
2.TE 0013269854095-AT CADEN/C AK47*ACC 0945/04JUN*I
ELECTRONIC TICKET
WETR*2
INV:
CUST:
PNR:PWDKDN
TKT:0013269854095
ISSUED:04JUN13
PCC:AK47
IATA:96188116
NAME:CADENAZZI/CAROLINA
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
AA
199
M 07JUN MXPJFK 1025
OK MKD1EU
USED
2
AA
198
M 21JUN JFKMXP 1825
OK MKD1EU
OPEN
CF06704950580 PI11521390150
PARTURE/FEE APPLIES TO CHNG/REFUND
FARE
EUR464.00 TAX 280.00YR TAX
TAX
2.50VT TAX
TAX
26.60US TAX
TAX
3.87XA TAX
TOTAL
EUR814.23
NONREFAFTER DE
1.06EX
4.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
15.41IT
1.19MJ
5.42XY
3.48XF
MIL AA NYC302.44AA MIL302.44NUC604.88 END ROE0.767069 XT15.41IT

2.50VT4.50HB1.19MJ26.60US 4.26YC5.42XY3.87XA1.94AY 3.48XFJFK4.5
MD
VAT EXEMPT
28
Cambio itinerario
*I
1 AA6133Y 22JUN 6*JFKLHR HK1
OPERATED BY BRITISH AIRWAYS
2 AA6583Y 23JUN 7 LHRMXP*HK1
OPERATED BY BRITISH AIRWAYS
1845
0635
0750
1045
23JUN 7
/DCAA*PWDKDN /E
/DCAA*PWDKDN /E
Riemissione
WFR0013269854095AAA
WF WFR
N1.1
CADENAZZI/CAROLINA
TKT
FLT BK DATE BRDOFF
1
AA
199 M 07JUN MXPJFK
2 O AA
198 M 21JUN JFKMXP
BASE EUR
TAXES
280.00
TTL EUR
NEXT <X>
SCREEN 10
0013269854095
FB/TKT DES
STAT CODE
MKD1EU
USED
F
MKD1EU
OK
<X>
464.00
YR
1.06
814.23
MULTIDOCS < >
EX
69.17
XT
VALIDATING CXR AA
QUIT < >
Maschera di calcolo nuovo ritorno
WF WFRI
ITINERARY CALCULATION - NEW TICKET
SCREEN 20
PSGR TYPE <ADT> SOLD/TKTD <ROMROM>
PURCH DATE <04JUN13>
BASE CURR EUR
FARE CALC CURR <NUC>
REISSUE PLCE <ROM> ORIG ROE <
0.767069>
CXR AA
CORP ID <
>
FB/TKT DES
AMOUNT
1
MXPJFK
M <
> <
>
F
AA 07JUN
Q <
>
2 <O>JFKLHR
Y <
> <
>
AA 22JUN
NVB <22JUN> NVA <22JUN> Q <
>
3 <X>LHRMXP
Y <
> <
>
AA 23JUN
>
PRICE-P/MANUAL-M <P>
29
ADDL FARE CONSTRUCTION < >

QUIT < >
Nuova Fare Calculation
WF
WFRC
FARE CALC FROM PT OF ORIGIN
SCREEN 24
FARE CALC
<MIL AA NYC302.44AA X/LON AA MIL M1348.64NUC1651.08END ROE0.7>
<67069 XFJFK4.5
>
<
>
<
>
<
>
<
>
<
>
<
>
<
>
NUC
1651.08
ROE
0.767069
BASE EUR
1267.00
TTL TAX < 375.04> TTL EUR
1642.04
RETURN TO AGENT PRICING < >
QUIT < >
NEXT <X>
Maschera comparison summary, penalita come totale
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE ROM
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
464.00
350.23
---------814.23
SCREEN 30
NEW AMT
EUR
1267.00
375.04
---------1642.04
CHG FEE AMOUNT
REISSUE
CUR EUR
803.00
24.81
----------827.81
<100.00
>

TOTAL
TAX COMPARISON < >
NEXT <X>
30
-----------827.81
QUIT < >
Maschera finale ticketing instructions
WF WFRTK
TOTAL- EUR
927.81 ADD COLLECT
COMM PCT <0

>
TOURCODE <
>
ELECTRONIC
SCREEN 40
PAPER
OR BY SEGMENT < >
AGENT ENDORSEMENTS
OVERRIDE EO < >
<
>
VALIDATING CXR AA
CC NBR <
> CC EXP <
>
MANUAL APPROVAL <
>
TKT <X>
RETAIN < > PREV < >
MASK PROCESSING COMPLETE - MASK TERMINATED

OK
1642.04
US INS INSPECTION AND CUSTOMS FEES INCLUDED
ETR EXCHANGE PROCESSED
ENDORSEMENT TOO LONG - WILL NOT PRINT ON TICKET
NONREF AFTER DEPARTURE/FEE APPLIES TO CHNG/REFUND
OK 6.6
31
QUIT < >
Riemissione con biglietto parzialmente utilizzato. Calcolo manuale

Segue da pag. 28...
Se il sistema non riesce a quotare il nuovo itinerario con la P, la risposta del sistema sara:
UNABLE TO FIND HISTORICAL FARE DATA - PROVIDE FARE BASIS: XX
WF WFRI
SCREEN 20
BASE CURR EUR
0.653715>
CXR LH
CORP ID <
>
FB/TKT DES
AMOUNT
1
FCOMUC
D <
> <
>
F
LH 23JUN
Q <
>
2 <O>MUCFRA
C <
> <
>
LH 30JUN
>
3 <O>FRAFCO
D <
> <
>
LH 01JUL
NVB <01JUL> NVA <01JUL> Q <
>
QUIT < >.
Inserisco i fare basis e la P di price. Se il sistema non riesce a quotare con I fare basis, La risposta sara:
UNABLE TO FIND HISTORICAL FARE DATA INPUT MANUALLY
Dovr quindi farlo manualmente inserendo tutte le informazione della tariffa (fare basis, importi per tratta,
tasse utilizzate, ecc)
IMPORTANTE: si deve verificare questa informazione con il vettore
Inserisco I fare basis, tariffa base, supplementi (Q), ecc
WF
WFRI
32

SCREEN 20
BASE CURR EUR
0.653715>
CXR LH
CORP ID <
>
FB/TKT DES
AMOUNT
1
FCOMUC
D <DFLEX18
>
<533.10
>
F
LH 23JUN
Q <
>
2 <O>MUCFRA
C <CRT1
> <377.07
>
LH 30JUN
>
3 <O>FRAFCO
D <DFLEX18
> <741.91
>
LH 01JUL
NVB <01JUL> NVA <01JUL> Q <
>
PRICE-P/MANUAL-M <M>
QUIT < >
Controllo le tasse del vecchio biglietto. Se le tasse del nuovo itinerario sono diverse, si devono modificare in
questa schermata.
IMPORTANTE: Le tasse si devono verificare con il vettore.
WF WFRM
NEW TICKET TOTAL TAX
TKT 1254633998017
AMT
CODE
AMT
2.05>
<EX> <
5.06>
<
<
2.50>
<HB> <
11.40>
<
17.13>
<RA> <
96.00>
<
>
< > <
>
<
>
< > <
>
<
>
< > <
>
<
>
< > <
>
ZP <
<
XF <
SCREEN 13
CODE
AMT
<IT>
<
1.81>
<DE>
<
13.72>
<YQ>
<
>
< >
<
>
< >
<
>
< >
<
>
< >
<
>
ADDITIONAL TAXES-A
CODE
<VT>
<RD>
< >
< >
< >
< >
< >
< >
>
ADDITIONAL FARE < >

QUIT < >
NEXT <X>
ORIG TAXES DISPLAYED - MODIFY TO COLLECT APPLICABLE NEW TAXES
Costruzione tarriffaria
FARE CALC
< ROM LH MUC533.10LH FRA377.07LH ROM741.91NUC1652.08.>
< END ROE0.653715
>
<
>
<
>
<
>
<
>
<
>
<
>
<
>
NUC
1652.08
ROE
0.653715
BASE EUR
1080.00
TTL TAX < 149.67> TTL EUR
1229.67
QUIT < >
NEXT <X>
33
RIMBORSI
Se il biglietto da rimborsare presente nel Database Image di Sabre (massimo 13 mesi dalla data di
emissione) appare la videata Database Ticket, popolata dei dati del biglietto originale.
Se il biglietto non presente nel database visualizzata la videata Non Database Document, in cui si
dovranno inserire i dettagli dell itinerario, tariffa e tasse del biglietto originale.
Sabre verifica lo status dei cuponi direttamente nel database del vettore.
Rimborso totale tasse

Rimborso totale Fast Path e tasse totalmente rimborsabili (WFRR)
Tariffa e tasse totalmente rimborsabili
Attenzione: Tale procedura NON potr essere utilizzata in caso di rimborso di un biglietto emesso come
risultato di un exchange.Il sistema vi risponderebbe con il seguente messaggio di errore:
WFRR NOT VALID FOR TKT ISSUED FROM EXCH - VERIFY FOP - USE WFR
In questo caso dovrete utilizzare il formato WFR (vedi pag 52).
PNR
BPHQVS
1.1PERI/GIACOMO
1 BA 565D 10JUN 1 LINLHR HK1 1130 1225 /DCBA*012553
2 BA 576D 15JUN 6 LHRLIN HK1 0910 1205 /DCBA*012553
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR055123456785-A
INVOICED
REMARKS
1.-CASH
2.H-RIMBORSO TOTALE TARIFFA E TASSE
ACCOUNTING DATA
1. BA3269803012/
8.72/
872.00/ 149.24/ONE/CA 1.1PERI
GIACOMO/1/F/E
RECEIVED FROM - GP
90F7.LRQ*HGP 0124/29MAY13 BPHQVS H
Quotazione tariffa applicata
WP
BASE FARE
TAXES
TOTAL
EUR872.00
149.24XT
EUR1021.24ADT
XT
64.00YQ
1.06EX
12.33IT
2.50VT
4.50HB
1.38MJ
30.39GB
33.08UB
872.00
149.24
1021.24TTL
ADT-01 D2FLBA
MIL BA LON568.39BA MIL568.39NUC1136.78END ROE0.767069
BA ONLY
VALIDATING CARRIER - BA
1-
AIR EXTRAS AVAILABLE - SEE WP*AE.
34
Visualizzazione paragrafo penali della tariffa

WPRD*PE
V FARE BASIS
BK
FARE
1
D2FLBA
DR
872.00
----/ - EH01
PASSENGER TYPE-ADT
AUTO PRICE-YES
FROM-MIL TO-LON
CXR-BA
TVL-10JUN13 RULE-5540 IPREURP/21
FARE BASIS-D2FLBA
SPECIAL FARE DIS-E
VENDOR-ATP
FARE TYPE-BXR
RT-2ND LEVEL BUSINESS CLASS EXCURSION
EUR
872.00 1239 E24JUL12 D-INFINITY
FC-D2FLBA FNSYSTEM DATES - CREATED 24JUL12/0049 EXPIRES INFINITY
16.PENALTIES
NO PENALTIES UNLESS OTHERWISE SPECIFIED
REFUND WITHOUT PENALTY PERMITTED AT ANY TIME
UNLIMITED CHANGES WITHOUT PENALTY PERMITTED
AT ANY TIME.
Rimborso fast path biglietto

WFRR1253269803012
REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR
ETR REFUND TRANSACTION PROCESSED
REFUND TRANSACTION PROCESSED.
Visualizzazione AC Line rimborso

*PAC
ACCOUNTING DATA
1. BA3269803012/
GIACOMO/1/F/E
2. RBA3269803012/
O/1/12/F/F/E
8.72/
872.00/ 149.24/ONE/CA 1.1PERI
P1/872.00/149.24/ONE/CA 1.1PERI GIACOM
Per la cattura dati automatizzata in back office si dovr chiudere il PNR con DINA2 (2=numero AC Line)
DINA2
OK 0141 BPHQVS TTY REQ PEND
INVOICED
- NUMBER NONE
Visualizzazione Refund Audit Report

DQB*RFD29
REFUND AUDIT REPORT
29MAY13
AIRLINE DOCUMENT
AGENT
CODE
NUMBER
SINE/TIME
PNR-BPHQVS PERI/GIACOMO
125 3269803012
HGP/0837
TOTAL REFUNDS 1
1-EUR
1021.24
35
90F7 FIAVET TOSCANA

DATE OF
REFUND
29MAY13
CASH/CHECK
1021.24
FORM OF
PAYMENT
REFUND
AMOUNT
CA ER EUR 1021.24
CREDIT
.00
Attenzione: Tale procedura NON potr essere utilizzata in caso di biglietto parzialmente utilizzato e/o
precedentemente riemesso. .Il sistema vi risponderebbe con i seguenti messaggi di errore:
TKT NOT QUALIFIED FOR TAX ONLY REFUND
WFRT NOT VALID FOR TKT ISSUED FROM EXCH -VERIFY FOP- USE WFRN
In caso di biglietto parzialmente utilizzato e/o precedentemente riemesso utilizzare il formato WFRN (vedi
pag 38).
Rimborso totale delle tasse con biglietto totalmente

inutilizzato(WFRT)
PNR
BPHQVS
1.1PERI/GIACOMO
1 BA 565S 10JUN 1 LINLHR HK1 1130 1225 /DCBA*012553
2 BA 576O 16JUN 7 LHRLIN HK1 0910 1205 /DCBA*012553
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR055123456785-A
CUSTOMER NUMBER - 0000000000
INVOICED
REMARKS
1.H-RIMBORSO TOTALE DELLE SOLE TASSE SU TKT TOTALMENTE INUTILIZZATO
ACCOUNTING DATA
1. BA3269803019/
.89/
89.00/ 126.05/ONE/CCVI4444333
322221111 1.1PERI GIACOMO/1/F/E
Rimborso totale tasse
WFRT1253269803019
REFUND ACCOUNTING DATA CREATED IN ACTIVE PNR.
REFUND TRANSACTION PROCESSED
Visualizzazione AC Line rimborso
*PAC
1. BA3269803019/
.89/
89.00/ 126.05/ONE/CCVI4444333
2. RBA3269803019/
0.00/0.00/126.05/ONE/CCVI444433332222111
1 1.1PERI GIACOMO/1/12/F/F/E
36
Rimborso totale delle tasse con biglietto totalmente inutilizzato ed

aggiunta di Cancellation Penalty (WFRT...CP100)
PNR
BPHQVS
1.1PERI/GIACOMO
1 BA 565S 10JUN 1 LINLHR HK1 1130 1225 /DCBA*012553
2 BA 576O 16JUN 7 LHRLIN HK1 0910 1205 /DCBA*012553
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR055123456785-A
INVOICED
REMARKS
12.H-RIMBORSO TOTALE DELLE SOLE TASSE SU TKT TOTALMENTE INUTIL
IZZATO E CON CANCELLATION PENALTY
ACCOUNTING DATA
1. BA3269803023/
.89/
89.00/ 126.05/ONE/CCVI4444333
Rimborso totale tasse con aggiunta di cancellation penalty sulle tasse(esempio tasse da rimborsare
euro 126.05 cancellation penalty eur 100 tot rimborsabile euro 26.05)
N.B. la penalit, in questo caso, viene applicata sulle tasse e non sulla base fare.
WFRT1253269803023CP100.00
REFUND TRANSACTION PROCESSED.
Visualizzazione AC Line rimborso (nell esempio)
*PAC
*PAC
ACCOUNTING DATA
1. BA3269803023/
.89/
89.00/ 126.05/ONE/CCVI4444333
2. RBA3269803023/
0.00/0.00/26.05/ONE/CCVI4444333322221111
1.1PERI GIACOMO/1/12/F/F/E
Maggiori dettagli sono evidenziati nel PQR
PQR 3 WFRT1253269803023CP100.00
PERI/GIACOMO
EXCH TKT 1253269803023

REFUND
BASE EUR
TTL EUR
89.00
-26.05
BASE FARE
TAXES
TOTAL
EUR0.00
126.05XT
EUR126.05
XT
56.00YQ
1.06EX
12.33IT
2.50VT
4.50HB
1.38MJ
15.20GB
33.08UB
MIL BA LON84.08BA MIL31.28NUC115.36END ROE0.767069
VAT EXE
MPT
COMM TO REFUND 1.00 PCT
CANCEL PENALTY
100.00
VALIDATING CARRIER-
37
90F7 LRQ
*HGP 1305/29MAY13
PRICE-SYS
Rimborso totale tasse con biglietto parzialmente utilizzato (WFRN).

PNR
CQRXMI
1.1PERI/GIACOMO
1 AA 235Y 11JUN 2 FCOJFK HK1
2 AA 236Y 18JUN 2 JFKFCO HK1
0950
1700
1340
0735
/DCAA*CQRXMI /E
19JUN 3
/DCAA*CQRXMI /E
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR0552328522052-A
INVOICED
FARE - PRICE RETAINED
SECURITY INFO EXISTS *P3D OR *P4D TO DISPLAY
REMARKS
1.-*VI444433332222111112/14
2.H-RIMBORSO TOTALE TASSE SU TKT PARZIALMENTE UTILIZZATO
ACCOUNTING DATA
1. AA3269803020/ 20.93/
2093.00/ 343.68/ONE/CA 1.1PERI
GIACOMO/1/F/E
Biglietto Elettronico
WETR*2
INV:
CUST:0000000000
PNR:CQRXMI
TKT:0013269803021
ISSUED:29MAY13
PCC:90F7
IATA:96188116
NAME:PERI/GIACOMO
FOP: VI4444333322221111*1214 /400343 S
BRDOFF TIME ST F/B
STAT
1
AA
235
Y 11JUN FCOJFK 0950
OK Y2ERD1
USED
2
AA
236
Y 18JUN JFKFCO 1700
OK Y2ERD1
OPEN
CF06704950580 PI11521390150
FARE EUR2093.00 TAX 280.00YR
TAX
1.81VT
TAX
26.60US
TAX
3.87XA
TOTAL EUR2436.68
TAX
TAX
TAX
TAX
2.05EX
5.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
7.84IT
0.91MJ
5.42XY
3.48XF
ROM AA NYC1364.28AA ROM1364.28NUC2728.56 END ROE0.767069 XFJFK4

.5 VATEXEMPT
38
Processo di rimborso delle sole tasse totali. Selezionare X sulla casella NEXT e premere INVIO
WFRN0013269803021
WF WFRM
EXCH TAX INFO
SCREEN 13
TKT 0013269803021
AMT
CODE
AMT
CODE
AMT
CODE
< 280.00>
<YR> <
2.05>
<EX>
<
7.84>
<IT>
<
1.81>
<VT> <
5.50>
<HB>
<
0.91>
<MJ>
<
26.60>
<US> <
4.26>
<YC>
<
5.42>
<XY>
<
3.87>
<XA> <
1.94>
<AY>
<
3.48>
<XF>
<
>
< > <
>
< >
<
>
< >
<
>
< > <
>
< >
<
>
< >
<
>
< > <
>
< >
<
>
< >
ADDITIONAL TAXES-A < >
ZP <
>
<
>
XF <JFK4.5
>
TTL EUR
NEXT <X>
343.68
QUIT < >
Maschera COMPARISON SUMMARY. Selezionare X su NEXT per processare il rimborso delle tasse.
WF WFRR
COMPARISON SUMMARY
SCREEN 30
REISSUE PLACE FLR
TTL TAXES
TOTAL
EXCHANGE
REISSUE
CUR EUR
-343.68
----------343.68
-343.68
-----------343.68
CHG FEE AMOUNT
<
>
------------343.68
TOTAL
TAX COMPARISON < >
NEXT <X>
QUIT < >
Un messaggio warning vi avvisa di verificare bene che il rimborso che state processando sia consentito,
dato che procedendo oltre il processo sar irreversibile. Se si intende procedere, premete il tasto INVIO,
altrimenti inserite una X sul campo QUIT.
WF WFRR
COMPARISON SUMMARY
SCREEN 30
REISSUE PLACE FLR
TTL TAXES
TOTAL
EXCHANGE
REISSUE
CUR EUR
-343.68
----------343.68
-343.68
-----------343.68
CHG FEE AMOUNT
TOTAL
TAX COMPARISON < >
NEXT <X>
39
<
>
------------343.68
QUIT < >
VERIFY RFND-CANCEL NOT ALLOWED-SELECT NEXT TO CONTNUE OR QUIT

Maschera REFUND INFORMATION. Tutti I campi necessarI sono gi prepopolati. Inserire X sulla casella
REFUND per processare il rimborso delle tasse e premete INVIO.
WF WFR
REFUND INFORMATION
SCREEN 32
TKT 0013269803021
D-DOMESTIC REFUND/I-INTERNATIONAL/T-TRANSBORDER REFUND I
REFUND AUTHORIZATION CODE
COMMISSION ON REFUND AMT
TOTAL REFUND DUE EUR
CASH
CK
CC
C0011PQUCYEEIJ
OR PCT <
1>
-343.68
WAIVER <
CC NBR VI4444333322221111
>
DK NBR <0000000000>
TOURCODE <
>
REFUND ACCOUNTING LINE DATA
INVOICE NBR <
>
FREE TEXT <
>
REFUND <X>
Rimborso processato
Visualizzazione AC Line rimborso.
*PAC
ACCOUNTING DATA
1. AA3269803021/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
2. RAA3269803021/
0.00/0.00/343.68/ONE/CCVI444433332222111
Possiamo ottenere maggiori dettagli visualizzando il PQR creato automaticamente dopo la riemissione:
*PQR
PQR 2 WFRN0013269803021
PERI/GIACOMO
EXCH TKT 0013269803021

REFUND
BASE EUR
TTL EUR
BASE FARE
TAXES
EUR0.00
343.68XT
XT
280.00YR
2.05EX
7.84IT
5.50HB
0.91MJ
26.60US
5.42XY
3.87XA
1.94AY
4 ROM AA NYC1364.28AA ROM1364.28NUC2728.56
OE0.767069 XFJFK4.5
2093.00
-343.68
TOTAL
EUR343.68
1.81VT
4.26YC
3.48XF
END R
VAT
EXE
40
VALIDATING CARRIER-
Rimborso parziale tasse

Rimborso parziale tasse con biglietto parzialmente
utilizzato(WFRN).
PNR
CQRXMI
1.1PERI/GIACOMO
0950
1700
1340
0735
/DCAA*CQRXMI /E
19JUN 3
/DCAA*CQRXMI /E
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR0552328522052-A
INVOICED
FARE - PRICE RETAINED
REMARKS
1.-*VI444433332222111112/14
2.H-RIMBORSO PARZIALE TASSE SU TKT PARZIALMENTE UTILIZZATO
ACCOUNTING DATA
1. AA3269803020/ 20.93/
2093.00/ 343.68/ONE/CA 1.1PERI
GIACOMO/1/F/E
WETR*2
INV:
CUST:0000000000
PNR:CQRXMI
TKT:0013269803020
ISSUED:29MAY13
PCC:90F7
IATA:96188116
NAME:PERI/GIACOMO
FOP: CASH
BRDOFF TIME ST F/B
STAT
1
AA
235
Y 11JUN FCOJFK 0950
OK Y2ERD1
USED
2
AA
236
Y 18JUN JFKFCO 1700
OK Y2ERD1
OPEN
CF06704950580 PI11521390150
TAX
1.81VT
TAX
26.60US
TAX
3.87XA
TOTAL EUR2436.68
TAX
TAX
TAX
TAX
2.05EX
5.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
7.84IT
0.91MJ
5.42XY
3.48XF

.5 VATEXEMPT
41
42
Processo di rimborso delle sole tasse. Modificare le tasse togliendo tutti o parte degli importi NON
rimborsabili. Selezionare X sulla casella NEXT e premere INVIO
WFRN0013269803020
WF WFRM
EXCH TAX INFO
SCREEN 13
TKT 0013269803020
AMT
CODE
AMT
CODE
AMT
CODE
< 140.00>
<YR> <
2.05>
<EX>
<
>
< >
<
1.81>
<VT> <
5.50>
<HB>
<
0.91>
<MJ>
<
26.60>
<US> <
4.26>
<YC>
<
5.42>
<XY>
<
3.87>
<XA> <
1.94>
<AY>
<
3.48>
<XF>
<
>
< > <
>
< >
<
>
< >
<
>
< > <
>
< >
<
>
< >
<
>
< > <
>
< >
<
>
< >
ZP <
>
<
>
XF <JFK4.5
>
TTL EUR
NEXT <X>
203.68
QUIT < >
WF WFRR
COMPARISON SUMMARY
SCREEN 30
REISSUE PLACE FLR
TTL TAXES
TOTAL
EXCHANGE
REISSUE
CUR EUR
-195.84
----------195.84
-195.84
-----------195.84
CHG FEE AMOUNT
<
>
------------195.84
TOTAL
TAX COMPARISON < >
NEXT <X>
QUIT < >
Un messaggio warning vi avvisa di verificare bene che il rimborso che state processando sia consentito,
dato che procedendo oltre il processo sar irreversibile. Se si intende procedere, premete il tasto INVIO,
WF WFRR
COMPARISON SUMMARY
SCREEN 30
REISSUE PLACE FLR
TTL TAXES
TOTAL
EXCHANGE
REISSUE
CUR EUR
-195.84
----------195.84
-195.84
-----------195.84
CHG FEE AMOUNT
TOTAL
TAX COMPARISON < >
NEXT <X>
43
<
>
------------195.84
QUIT < >

WF WFR
REFUND INFORMATION
SCREEN 32
TKT 0013269803020
CASH X
CK
CC
C0011PQTCYEEIJ
OR PCT <
-195.84
CC NBR
1>
WAIVER <
>
DK NBR <0000000000>
TOURCODE <
>
INVOICE NBR <
>
FREE TEXT <
>
REFUND <X>
Rimborso processato
Visualizzazione AC Line rimborso. L esempio riporta il rimborso totale di tasse come da precedenti passaggi (
dedotte le tasse YQ ed IT abbiamo rimborsato euro 195.84 )
*PAC
ACCOUNTING DATA
1. AA3269803020/ 20.93/
2093.00/ 343.68/ONE/CA 1.1PERI
GIACOMO/1/F/E
2. RAA3269803020/
0.00/0.00/195.84/ONE/CA 1.1PERI GIACOMO/
1/2/F/F/E
*PQR
PQR 2 WFRN0013269803020
PERI/GIACOMO
EXCH TKT 0013269803020

REFUND
BASE EUR
TTL EUR
BASE FARE
TAXES
EUR0.00
195.84XT
XT
140.00YR
2.05EX
1.81VT
0.91MJ
26.60US
4.26YC
3.87XA
1.94AY
3.48XF
4 ROM AA NYC1364.28AA ROM1364.28NUC2728.56
OE0.767069 XFJFK4.5
2093.00
-195.84
TOTAL
EUR195.84
5.50HB
5.42XY
END R
VAT
44
EXE
VALIDATING CARRIER-
Rimborso parziale tasse con biglietto totalmente

inutilizzato(WFRN).
PNR
CQRXMI
1.1PERI/GIACOMO
0950
1700
1340
0735
/DCAA*CQRXMI /E
19JUN 3
/DCAA*CQRXMI /E
TKT/TIME LIMIT
1.T-29MAY-90F7*HGP
PHONES
1.FLR0552328522052-A
INVOICED
FARE - PRICE RETAINED/HISTORY
REMARKS
1.-*VI444433332222111112/14
2.H-RIMBORSO PARZIALE TASSE CON BIGLIETTO TOTALMENTE INUTILIZZATO
ACCOUNTING DATA
1. AA3269803022/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
WETR*2
INV:
CUST:0000000000
PNR:CQRXMI
TKT:0013269803022
ISSUED:29MAY13
PCC:90F7
IATA:96188116
NAME:PERI/GIACOMO
FOP: VI4444333322221111*1214 /904049 S
BRDOFF TIME ST F/B
STAT
1
AA
235
Y 11JUN FCOJFK 0950
OK Y2ERD1
OPEN
2
AA
236
Y 18JUN JFKFCO 1700
OK Y2ERD1
OPEN
CF06704950580 PI11521390150
TAX
1.81VT
TAX
26.60US
TAX
3.87XA
TOTAL EUR2436.68
TAX
TAX
TAX
TAX
2.05EX
5.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
7.84IT
0.91MJ
5.42XY
3.48XF

.5 VATEXEMPT
45
46
Processo di rimborso delle sole tasse.Modificare e/o rimuovere gli importi che NON si desidera rimborsare.
Selezionare X sulla casella NEXT e premere INVIO
(nell esempio rimborseremo le tasse YR per
WFRN0013269803022
WF WFRM
EXCH TAX INFO
TKT 0013269803021
AMT
CODE
AMT
< 140.00>
<YR> <
2.05>
<
1.81>
<VT> <
5.50>
<
26.60>
<US> <
4.26>
<
3.87>
<XA> <
1.94>
<
>
< > <
>
<
>
< > <
>
<
>
< > <
>
la met e non rimborseremo le tasse IT)

SCREEN 13
CODE
AMT
<EX>
<
>
<HB>
<
0.91>
<YC>
<
5.42>
<AY>
<
3.48>
< >
<
>
< >
<
>
< >
<
>
ADDITIONAL TAXES-A
ZP <
<
XF <JFK4.5
CODE
< >
<MJ>
<XY>
<XF>
< >
< >
< >
< >
>
>
>
TTL EUR
NEXT <X>
343.68
QUIT < >
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
TTL TAXES
TOTAL
SCREEN 30
EXCHANGE
REISSUE
CUR EUR
-195.84
----------195.84
-195.84
-----------195.84
CHG FEE AMOUNT
<
TOTAL
TAX COMPARISON < >
NEXT <X>
47
>
------------195.84
QUIT < >
Un messaggio warning vi avvisa di verificare bene che il rimborso che state processando sia consentito, dato
che procedendo oltre il processo sar irreversibile. Se si intende procedere, premete il tasto INVIO,
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
TTL TAXES
TOTAL
SCREEN 30
EXCHANGE
REISSUE
CUR EUR
-195.84
----------195.84
-195.84
-----------195.84
CHG FEE AMOUNT
<
>
------------195.84
TOTAL
TAX COMPARISON < >

QUIT < >
NEXT <X>
WF WFR
REFUND INFORMATION
SCREEN 32
TKT 0013269803022
CASH
CK
CC
C0011PQUCYEEIJ
OR PCT <
1>
-195.84
WAIVER <
CC NBR VI4444333322221111
>
DK NBR <0000000000>
TOURCODE <
>
INVOICE NBR <
>
FREE TEXT <
>
REFUND <X>
Rimborso processato
*PAC
ACCOUNTING DATA
1. AA3269803022/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
48
2. RAA3269803022/
0.00/0.00/195.84/ONE/CCVI444433332222111
*PQR
PQR 2 WFRN0013269803022
PERI/GIACOMO EXCH TKT 0013269803022 BASE EUR 2093.00

REFUND
TTL EUR -343.68
BASE FARE
TAXES
TOTAL
EUR0.00
343.68XT
EUR343.68
XT
280.00YR
2.05EX
7.84IT
1.81VT
5.50HB
0.91MJ
26.60US
4.26YC
5.42XY
3.87XA
1.94AY
3.48XF
ROM AA NYC1364.28AA ROM1364.28NUC2728.56
767069 XFJFK4.5
VAT EXE
MPT
VALIDATING CARRIER-
49
END ROE0.
Rimborso parziale tasse con biglietto totalmente inutilizzato

ed aggiunta di Cancellation Penalty (WFRN.... 100.00)
PNR
CQRXMI
1.1PERI/GIACOMO
0950
1700
1340
0735
/DCAA*CQRXMI /E
19JUN 3
/DCAA*CQRXMI /E
TKT/TIME LIMIT
1.T-30MAY-90F7*HGP
PHONES
1.FLR0552328522052-A
INVOICED
REMARKS
1.-*VI444433332222111112/14
2.H-RIMBORSO PARZIALE TASSE CON AGGIUNTA DI CANCELLATION PENALTY
ACCOUNTING DATA
1. AA3269803024/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
WETR*2
INV:
CUST:0000000000
PNR:CQRXMI
TKT:0013269803024
ISSUED:30MAY13
PCC:90F7
IATA:96188116
NAME:PERI/GIACOMO
FOP: VI4444333322221111*1214 /501147 S
BRDOFF TIME ST F/B
STAT
1
AA
235
Y 11JUN FCOJFK 0950
OK Y2ERD1
OPEN
2
AA
236
Y 18JUN JFKFCO 1700
OK Y2ERD1
OPEN
CF06704950580 PI11521390150
TAX
1.81VT
TAX
26.60US
TAX
3.87XA
TOTAL EUR2436.68
TAX
TAX
TAX
TAX
2.05EX
5.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
7.84IT
0.91MJ
5.42XY
3.48XF

.5 VATEXEMPT
50
Processo di rimborso delle sole tasse con aggiunta di cancellation FEE (nell esempio euro 100.00).
Modificare e/o rimuovere gli importi (amt e tax code) che NON si desidera rimborsare. Selezionare X sulla
casella NEXT e premere INVIO
(nell esempio rimborseremo le tasse YR per la met e non rimborseremo le tasse IT)
WFRN0013269803024CP100.00
WF WFRM
EXCH TAX INFO
TKT 0013269803024
AMT
CODE
AMT
< 140.00>
<YR> <
2.05>
<
5.50>
<HB> <
0.91>
<
4.26>
<YC> <
5.42>
<
1.94>
<AY> <
3.48>
<
>
< > <
>
<
>
< > <
>
<
>
< > <
>
SCREEN 13
CODE
AMT
<EX>
<
1.81>
<MJ>
<
26.60>
<XY>
<
3.87>
<XF>
<
>
< >
<
>
< >
<
>
< >
<
>
ADDITIONAL TAXES-A
ZP <
<
XF <JFK4.5
CODE
<VT>
<US>
<XA>
< >
< >
< >
< >
< >
>
>
>
TTL EUR
NEXT <X>
195.84
QUIT < >
Maschera COMPARISON SUMMARY. Viene visualizzato il totale da rimborsare.

Selezionare X su NEXT per processare il rimborso delle tasse.
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
SCREEN 30
EXCHANGE
TTL TAXES
TOTAL
REISSUE
CUR EUR
-195.84
----------195.84
CHG FEE AMOUNT
TOTAL
TAX COMPARISON < >
NEXT <X>
-195.84
-----------195.84
<
100.00>
------------95.84
QUIT < >
Un messaggio warning vi avvisa di verificare bene che il rimborso che state processando sia consentito, dato
che procedendo oltre il processo sar irreversibile. Se si intende procedere, premete il tasto INVIO,
51
N.B. PROCEDENDO OLTRE QUESTA SCHERMATA, NON SARA PIU POSSIBILE INVERTIRE IL PROCESSO E
LO STATUS DEI COUPONS SARA RFND
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
SCREEN 30
EXCHANGE
TTL TAXES
TOTAL
REISSUE
CUR EUR
-195.84
----------195.84
CHG FEE AMOUNT
-195.84
-----------195.84
<
100.00>
TOTAL
------------95.84
TAX COMPARISON < >

NEXT <X>
QUIT < >
WF WFR
REFUND INFORMATION
SCREEN 32
TKT 0013269803024
REFUND AUTHORIZATION CODE C0011PIRCZEEIJ
OR PCT <
1>
COMMISSION ON PENALTY AMT <
>
-95.84
WAIVER <
CASH
CK
CC X
CC NBR VI4444333322221111
DK NBR <0000000000>
TOURCODE <
>
INVOICE NBR <
>
FREE TEXT <
>
REFUND <X>
Rimborso processato
52
>

*PAC
ACCOUNTING DATA
1. AA3269803024/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
2. RAA3269803024/
0.00/0.00/95.84/ONE/CCVI4444333322221111
1.1PERI GIACOMO/1/12/F/F/E
*PQR WFRN0013269803024CP100.00
PERI/GIACOMO EXCH TKT 0013269803024 BASE EUR 2093.00
REFUND
TTL EUR -95.84
BASE FARE
TAXES
TOTAL
EUR0.00
195.84XT
EUR195.84
XT
140.00YR
2.05EX
1.81VT
5.50HB
0.91MJ
26.60US
4.26YC
5.42XY
3.87XA
1.94AY
3.48XF
ROM AA NYC1364.28AA ROM1364.28NUC2728.56
END ROE0.
767069 XFJFK4.5
VAT EXE
MPT
CANCEL PENALTY 100.00
53
VALIDATING CARRIER-
Rimborso parziale tasse su biglietto parzialmente utilizzato

con penale (WFR)
PNR
CQRXMI
1.1PERI/GIACOMO
0950
1700
1340
0735
/DCAA*CQRXMI /E
19JUN 3
/DCAA*CQRXMI /E
TKT/TIME LIMIT
1.T-31MAY-90F7*HGP
PHONES
1.FLR0552328522052-A
INVOICED
REMARKS
ACCOUNTING
DATA
1. AA3269803026/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
WETR*2
INV:
CUST:0000000000
PNR:CQRXMI
TKT:0013269803026
ISSUED:31MAY13
PCC:90F7
IATA:96188116
NAME:PERI/GIACOMO
FOP: VI4444333322221111*1214 /104193 S
BRDOFF TIME ST F/B
STAT
1
AA
235
Y 11JUN FCOJFK 0950
OK Y2ERD1
USED
2
AA
236
Y 18JUN JFKFCO 1700
OK Y2ERD1
OPEN
CF06704950580 PI11521390150
TAX
1.81VT
TAX
26.60US
TAX
3.87XA
TOTAL EUR2436.68
TAX
TAX
TAX
TAX
2.05EX
5.50HB
4.26YC
1.94AY
TAX
TAX
TAX
TAX
7.84IT
0.91MJ
5.42XY
3.48XF

.5 VATEXEMPT
54
Inizio processo di rimborso

WFR0013269803026AAA
WF WFR
N1.1
PERI/GIACOMO
TKT
FLT BK DATE BRDOFF
1
AA
235 Y 11JUN FCOJFK
2 O AA
236 Y 18JUN JFKFCO
SCREEN 10
0013269803026
FB/TKT DES
STAT CODE
Y2ERD1
USED
F
Y2ERD1
OK
<R>
BASE EUR
2093.00
TAXES
280.00
YR
2.05
TTL EUR
2436.68
NEXT <X>
MULTIDOCS < >
EX
61.63
XT
VALIDATING CXR AA
QUIT < >
In caso di rimborso parziale visualizzata la videata ITINERARY CALCULATION, in cui sono evidenziati i
segmenti volati. Si ha l opzione di inserire P nella casella PRICE-P/MANUAL-M per indicare a Sabre di
calcolare automaticamente l importo da rimborsare, oppure inserire M nella casella PRICE-P/MANUAL-M
ed inserire l importo, preventivamente calcolato, delle tratte volate e di ogni eventuale Q surcharge.
N.B. L importo deve riflettere il valore nella valuta di calcolo tariffa. Es. Se la valuta espressa in NUC, l
importi deve essere in NUC, altrimenti modificare tale campo in valuta EUR ed inserire la tariffa in EUR.
Nella videata il processo automatico P
WF WFRI
ITINERARY CALCULATION - REFUND
SCREEN 20
PSGR TYPE <ADT> SOLD/TKTD <FLRFLR>
PURCH DATE <31MAY13>
BASE CURR EUR
REISSUE PLCE <FLR> ORIG ROE <
0.767069>
CXR AA
CORP ID <
>
FB/TKT DES
AMOUNT
1
FCOJFK
Y <
> <
>
F
AA 11JUN
Q <
>
55

QUIT < >
Maschera COMPARISON SUMMARY.In questa mascher possible:

Inserire eventuali penali sul rimborso nella casella CHG FEE AMOUNT,
Effettuare aggiustamenti sul rimborso delle tasse inserendo una X nella casella TAX COMPARISON
(passa alla videata TAX COMPARISON SUMMARY SCREEN 31)
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
2093.00
343.68
---------2436.68
SCREEN 30
USED
EUR
1959.00
184.96
---------2143.96
CHG FEE AMOUNT
TOTAL
REISSUE
CUR EUR
-134.00
-158.72
-----------292.72
<
>
------------292.72
TAX COMPARISON < >

RETURN TO AGENT PRICING <> QUIT < > NEXT < >
NEXT <X>
QUIT < >
TAX COMPARISON SUMMARY SCREEN 31 (nel caso si selezioni X nella casella TAX COMPARISON)
In questa mascher possible:
Effettuare aggiustamenti sul rimborso delle tasse inserendo una X nella casella TAX UPDATE
WF
WFRST
TAX COMPARISON SUMMARY
EXCHANGE
USED
BASE
EUR
TAX
EUR
280.00
YR
140.00
2.05
EX
2.05
7.84
IT
7.84
1.81
VT
1.81
5.50
HB
5.50
0.91
MJ
0.91
--------------343.68
184.96
TAX UPDATE <X>
TTL
NEXT < >
PREV < >
SCREEN 31
REISSUE
CUR EUR
-140.00
PD
PD
PD
PD
PD
---------158.72
QUIT < >
Dopo aver inserito X su TAX UPDATE, sar possibile modificare le tasse. Nell esempio si deciso di non
rimborsare le tasse YR, pertanto stato inserito l importo di euro 280.00 nella casella corrispondente alle
tasse USED.
56
Effettuati i dovuti aggiustamenti e selezionando X sul campo NEXT, il sistema vi riporter alla videata
COMPARISON SUMMARY.
WF
WFRST
TAX COMPARISON SUMMARY
EXCHANGE
USED
BASE
EUR
TAX
EUR
SCREEN 31
REISSUE
CUR EUR
<
<
<
<
<
<
280.00> <YR>< 280.00>

2.05> <EX> <
2.05>
7.84> <IT> <
7.84>
1.81> <VT> <
1.81>
5.50> <HB> <
5.50>
0.91> <MJ> <
0.91>
--------------343.68
324.96
TTL
PD
PD
PD
PD
PD
PD
---------18.72
NEXT <X>
QUIT < >
MASCHERA COMPARISON SUMMARY.

Nell esempio si pu notare che le tasse sono state modificate.
Sar possibile inserire un eventuale penale sul rimborso inserendo l importo nella casella CHG FEE AMOUNT
oppure procedere selezionando X su NEXT (2 volte)
WF WFRR
COMPARISON SUMMARY
REISSUE PLACE FLR
BASE
TTL TAXES
TOTAL
EXCHANGE
EUR
2093.00
343.68
---------2436.68
SCREEN 30
USED
EUR
1959.00
324.96
---------2283.96
CHG FEE AMOUNT
TOTAL
REISSUE
CUR EUR
-134.00
-18.72
-----------152.72
<
>
------------152.72
TAX COMPARISON < >

RETURN TO AGENT PRICING <X>
NEXT <X>
57
QUIT < >
REFUND per processare il rimborso e premete INVIO.
WF WFR
REFUND INFORMATION
SCREEN 32
TKT 0013269803026
CASH
CK
CC
C0011PSVD3EEIJ
OR PCT <
1>
-152.72
WAIVER <
CC NBR VI4444333322221111
>
DK NBR <0000000000>
TOURCODE <
>
INVOICE NBR <
>
FREE TEXT <
>
REFUND < >
REFUND
<X>
Rimborso processato
*PAC
ACCOUNTING DATA
1. AA3269803026/ 20.93/
2093.00/ 343.68/ONE/CCVI4444333
2. RAA3269803026/
P1/134.00/18.72/ONE/CCVI44443333222211
11 1.1PERI GIACOMO/1/2/P/F/E
*PQR
PQR 2 WFR0013269803026AAA
PERI/GIACOMO
EXCH TKT 0013269803026
REFUND
BASE EUR
TTL EUR
BASE FARE
TAXES
EUR134.00
18.72XT
XT
13.30US
1.94AY
3.48XF
ADT-01 Y1EOD1
ROM AA NYC2553.87NUC2553.87END ROE0.767069
VALIDATING CARRIER SPECIFIED - AA
01
FCO AA 235Y 11JUN 950A Y1EOD1
JFK
58
2093.00
-152.72
TOTAL
EUR152.72
02P
VALIDATING CARRIER-AA
CARRIER-
VALIDATING
Visualizzazione del REFUND AUDIT REPORT
DQB*RFD30
REFUND AUDIT REPORT 30MAY13
AIRLINE DOCUMENT
AGENT
CODE
NUMBER
SINE/TIME
90F7 SABRE TRAVEL NETWORK
DATE OF FORM OF
REFUND PAYMENT
REFUND
AMOUNT
PNR-CQRXMI PERI/GIACOMO
001
3269803024
HGP/1134 30MAY13 CC ER EUR 95.84
TOTAL REFUNDS - 1
1-EUR
95.84
CASH/CHECK
.00
95.84
CREDIT
ANNULLAMENTO REFUND (per vettori che lo permettono)
E possibile annullare un rimborso effettuato in giornata nel caso in cui il vettore lo permetta.
Per verificare se il vettore consente lannullamento del refund visualizzare lElectronic Ticketing Associate
Profile.
Nel caso in cui non fosse consentito contattare direttamente il vettore.
WETP*AA
ELECTRONIC TICKETING ASSOCIATE PROFILE
AIRLINE AA - AMERICAN AIRLINES
PARTICIPATION LEVEL INTERACTIVE
STATUS ACTIVE
MD
EXTENDED ET SEARCH NO
OA FQTV SENT IF IN PNR NO
RESTRICT PASSIVE SEGMENTS - NO - FOR SABRE/ABACUS ONLY
RESTRICT PASSIVE SEGMENTS - NO - FOR INFINI ONLY
RESTRICT INTERLINE PASSIVES - NO - FOR INFINI ONLY
RESTRICT NON-MERGED PASSIVES - NO - FOR INFINI ONLY
CANCEL REFUND/VOID EXCH YES
RESTRICT TKNE FOR OPEN SEG
- NO
Il comando per annullare WTRX<nbr tkt> : WTRX0013269803028
59
60

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Sabre Italia Srl (IT CSS 4/6/2013)

Sabre Italia Srl (IT CSS 4/6/2013)

Riemissione automatica con incasso penale nel Totale (TTL)

BLQ AF PAR182.93AF BLQ182.93NUC365.86 END ROE0.746177 VAT EXEMPT

Sabre Italia Srl (IT CSS 4/6/2013)

COLLECT FEE AS TAX < >

TAX COMPARISON < > MULTIDOCS < >

Sabre Italia Srl (IT CSS 4/6/2013)

QUIT < >

Seconda maschera riemissione

COMM PCT <1

OR BY SEGMENT < >

RETAIN < > PREV < >

QUIT < >

Emissione nuovo tkt in caso di scelta RETAIN

Sabre Italia Srl (IT CSS 4/6/2013)

Riemissione automatica con incasso penale come TAX

ROM AF PAR20.20AF ROM20.20NUC40.40END ROE0.767069 XT5.35IT1.81V

Sabre Italia Srl (IT CSS 4/6/2013)

COLLECT FEE AS TAX <XX>

TAX COMPARISON < > MULTIDOCS < >

Sabre Italia Srl (IT CSS 4/6/2013)

QUIT < >

Seconda maschera riemissione

COMM PCT <1

OR BY SEGMENT < >

TKT < >

RETAIN <X> PREV < >

QUIT < >

Emissione nuovo tkt in caso di scelta RETAIN

Sabre Italia Srl (IT CSS 4/6/2013)

Riemissione automatica con incasso penale con vMCO

ROM BA LON160.35BA ROM160.35NUC320.70 END ROE0.767069 VAT EXEMP

Sabre Italia Srl (IT CSS 4/6/2013)

Visualizzazione paragrafo riemissione volontaria della regola della tariffa applicata

COLLECT FEE AS TAX < >

TAX COMPARISON < > MULTIDOCS < >

QUIT < >

NON CANCELLARE LIMPORTO DELLA PENALE INSERITO AUTOMATICAMENTE DAL SISTEMA

Sabre Italia Srl (IT CSS 4/6/2013)

Maschera finale TICKETING INSTRUCTIONS

COMM PCT <

OR BY SEGMENT < >

RETAIN < > PREV < >

QUIT < >

ROM BA LON160.35BA ROM160.35NUC320.70END ROE0.767069

Sabre Italia Srl (IT CSS 4/6/2013)

I=Taxes / fees / charges

Sabre Italia Srl (IT CSS 4/6/2013)

VAT CODE OVERRIDE

ISSUED IN EXCHANGE FOR<

<X> X IF OK TO ISSUE DOCUMENTS

Sabre Italia Srl (IT CSS 4/6/2013)

Riemissione con incasso penale nel TTL

ELECTRONIC TICKET RECORD

BLQ AZ PAR54.94AZ BLQ54.94NUC109.88END ROE0.746177 VAT EXEMPT

Sabre Italia Srl (IT CSS 4/6/2013)

Sabre Italia Srl (IT CSS 4/6/2013)

Maschera COMPARISON SUMMARY con inserimento penalit nel TTL

COLLECT FEE AS TAX < >

QUIT < >

COLLECT FEE AS TAX < >