Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Cosmetic Industry
Sneha Parab
3036
Definition of consumer behaviour
“ All psychological ,
social and physical
behaviour of potential
customers as they become
aware of , evaluate ,
purchase , consume , and
tell others about the
products and services ”.
According to Boone and Kurtz,
consumer behavior is the outcome of
both individual and environmental
influences
B = f(P,E)
•
Factors
affecting
consumer
behaviour.
Factors
Rural branding
It is the process of creating & publicizing
the brand name so that it is instantly
understood by the customer
Creating an identity
Enhance recognition
Building a brand
Prachi Shigam
3050
Consumer behaviour towards cosmetics
Indian consumer behaviour
towards cosmetic industry
§ Indian consumer is complex.
§
§ Consumer is the king.
§
§ Understanding behaviour of consumer is a key to
the success.
§
§ Consumer behaviour is normally flexible and
uncertain.
§
§ It is based on economic ,social and cultural
behaviour.
§
Marketing middle class consumer
with premium prices
§ Conceptual in nature.
§
§ Globalised market.
§
§ Open market policy.
§
§ ‘NEXT ELEVEN’- BBRC.
§
§ Attitude towards product.
KEY FACTS
§ Preliminary research.
§
§ Methodologies.
§
§ Final stage – Suitable communication.
§
§ Purchase decision- Utilitarian.
§
GLOBAL APPROACH & THIRST
FOR COMMUNICATION