Edwin de la Rosa Insernia

2533 prairie st sw
Wyoming, MI 49519,
(616)-685-9922

Career Goal
To join an organization that requires a professional executive with the skills and education that I have acquired ,where I can
contribute and grow with the company.

Academic Background
Bachelor of business administration in tourism and hospitality management from UNIBE College, Dominican Republic 1999

Computer Programming Skills

• Knowing Office Package: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint and Microsoft Outlook
Express.

• Knowing Operating Systems: Windows2000, Windows XP, Windows Vista

Professional Excellence Summary

• Systematic knowledge in the services related to technology solutions sales, account attainment and administration,
reactivation of accounts that have been kept as dormant, and the improvement in sales techniques.

• Achieving targets and sales quotas consistently.

Professional Background

From 2007-2010 worked as a Sales manager at World link, Dominican Republic, assigned with the following duties:

• Sell company products (Technology solutions).

• Study and recommend alternatives to clients

• Acquire new accounts; retain and ensure the proper functioning of existing accounts. Organize cold calling; process project
orders and after sale service to clients.

• Prepare written status sales reports

• Prepare sales executive schedule for the week

From 2004-2007 worked as a Sales Representative at VIAMAR Corporation, Dominican Republic and was responsible for:

• Promote and sell high performance vehicles in compliance with all company brand policies and instructions, to both
dealers as well as directly to customers.

• Manage and maintain contacts as well as source new business with established Mazda, Ford and Kia new car dealers.

• Make presentations and follow-up calls to existing and prospective new car dealers

• Carry out sales and merchandise programs as directed.

• Participate in training sessions, trade shows, and sales meetings.

• Maintain a thorough working knowledge of all Company vehicles as well as those of the competition.

• Resolve problems such as customer complaints promptly and efficiently.

• Complete all required Sales reports

From 2000-2004 worked as a Service Agent at Melia Hotel, Dominican Republic and was in charge of:

• Registering of guests.

• Respond to guest needs.

• Resolve guest complaints as well as ensure guest satisfaction.