Look at the pairs of sentences.

Which one of the

options is correct?
1. a) Can you look into the matter promptly?
b) I would appreciate it if you could look into the matter promptly.
2. a) To make matters worse, the customer service representative was extremely
rude.
b) The customer service representative was just annoyingly rude.
3. a) I am writing to complaining about
b) I am writing to complain about
4. a) I am keen to resolve this matter amicably.
b) I am keen for resolve this matter amicably.
5. a) I hope to listen from you about this incident soon.
b) I hope to hear from you about this incident soon.
6. a) It was extremely heart-breaking that
b) It was disheartening that
7. a) I feel he/she/they acted unprofessionally.
b) I dont understand how he/she/they work at your company.

Look at the pairs of sentences. Which one of the

options is correct?
1. a) Can you look into the matter promptly?
b) I would appreciate it if you could look into the matter promptly.
2. a) To make matters worse, the customer service representative was extremely
rude.
b) The customer service representative was just annoyingly rude.
3. a) I am writing to complaining about
b) I am writing to complain about
4. a) I am keen to resolve this matter amicably.
b) I am keen for resolve this matter amicably.
5. a) I hope to listen from you about this incident soon.
b) I hope to hear from you about this incident soon.

6. a) It was extremely heart-breaking that

b) It was disheartening that
7. a) I feel he/she/they acted unprofessionally.
b) I dont understand how he/she/they work at your company.