CRAIG W. JULES, MBA payuoans SENIOR EXECUTIVE | MANAGING DiREcToR | EVP | COO engeenaicm Interim XO Leadership + Process Engineering ¢ Change Management ¢ Turnarounds “Catalyst for innavation, change, and pracess improvement; transforms complex business challenges into focused pee ee ee eee ee ee Entrepreneurial, echnically savvy, financially astute business leader with a time-tested recard of accelerating growth and profits In businesses ranging from Fortune 50 financial corporations to startup enterprices. Visionary strategist and change agent with ‘an executive-lavel grasp of organizational development across the entire business cycle. Dynamic team builder and leader, with exceptional sales, relationship management, and operational sis, adept at bringing people together, instiling shared vision, fostering collaboration, and “making things happen’. Industry Expertise: Mortgage Banking * International Financial Services # Business Procace Outsourcing * Non-Profit SEMtie ne ees Executive Vision & Direction Team Building & Leadership Infrastructure Development Strategic Planning & Implementation Customer / Client Management: ‘Startup Leadership & Business Expansion PEL Management & Improvement Strategic Partnership Development ‘Transformational Change Management Revenue & Profit Optimization Business Process Reengineering Product Development & Positioning Budget Development & Forecasting Large-Scale Change Management Post-Merger integration Sales, Marketing & Business Development IT Implementation & integration Organizational Consolidations Breen wterim CXO leadership for 3 private equity startups, in addition [IPP ey yeaeeyeannnrer ‘toimproving P&L performance for 200+ client companies. oneal Fed design of a subsidiary business service that generated S1OM revenue in just one year, serving as Chief Advisor. > Ignited 40% revenue growth for a private holding company by Heading its planned diversification and successful sales expansion into business process outsourcing. Led team 800+ consultants and managers deployed across 6 sites, nationwide, performing one of the largest mortgage engagements in the country, involving large-scale loan review and project management related team OCC mandate > Founded and launched a regional non-¢enominational career services ministry, on the heals of the 2007 national financial crisis, which has provides jot search assistance to more than 4,500 clients. Change Management | Business Consolidation | Streamlining > Directed the consolidation and relocation of Company's Name business operations (from WA to NY] in just 5 months, Which included closing business in NY and moving 450,000 mortgage files while maintaining 92% cient portfolio retention. > Streamlined internal operations, enhanced systems, strengthened controls, and reduced risk as 2 Senior Consultant to a large national financial services firm, > Managed the simultaneous integration of 3 acquired entities valued at $280M. Technology Development & Deployment > Developed technology based solutions, including high-end document imaging platform with inteligent indexing and retrieval capabilities, ax well as specialized web-bared workflow database applications > Managed $1.2M software development project for client server technology, which replaced an older mainframe based application and delivered $500,000 in annual cast savings.