Michelle F.

Herndon
10816 North David Court
Peoria, IL. 61615
Cell: (309) 838-6175
michellehrndn@yahoo.com

Objectives
• To obtain a job which is closer to my degree plan
• To broaden my qualifications with hands on experience.

Education
• Illinois Central College, Peoria IL. 2009-Present
• Plan to attend Bradley University for Bachelors degree

Qualifications and Skills Summary

My experiences and qualifications are an unusual combination of logistics, management
and customer service.
• Outstanding communication skills
• Highly flexible and adaptable in stressful situations
• Demonstrates team leadership and creative management
• Personally mature and motivated
• Manages goals and productivity
 Work History
Walmart 2009-Present
Sales Associate
• Ensures that food areas are sanitary and follows current food safety standards
• Interfaces with customers on a regular basis. Regularly verifies inventory
• Co-operates with other departments and Management with creative solutions
The Herndon Family 1990-Present
Administrator
• Manages all aspects of my family and operations of my home for 19 years
• Provides leadership, conflict resolution and discipline to my four children daily
• Acts as primary interface with vendors, contractors and retailers
• Ensures the development of my children through quarterly reviews with Teachers.
Screen those who interact with my children for their safety
• Coordinated moving household from Texas to Illinois and resolved issue of lost
and damaged cargo by contracted movers
Miracle Ear 2007-2008
Customer Service
• Provided excellent customer care. Answered the phone clearly and pleasantly
• Entered patient info into database and kept these organized and up to date
• Maintained an orderly office
United States Army 1990-1992
MSE Transmissions Systems Operator
• Deployed logistic support for secure mobile communications in support of combat
troops in wartime, contingency operations, peacetime, emergency missions and
local combat readiness exercises
• Managed 3 million dollars worth of telecommunications equipment
• Conducted quarterly performance evaluations on equipment
• Assisted leaders in training a team of telecom specialists
• Recognized for outstanding performance during combat readiness exercises
• Held secret security clearance for 8 years of service
• Honorably discharged and served in the inactive Army reserves from 1992-1998