Organizational Behavior

MBA - Marketing

Presented to Dr. Abdul Basit

Question No 1 Define and explain organizational behavior?
Answer
Definition:

Organizational Behavior (OB) is the study and application of knowledge about how people,
individuals, and groups act within the organizations.

Explanation:

relationships in terms of the

whole person, whole group,
Assignment 1
It interprets people-organization

whole organization, and whole social system. Its purpose is to build better relationships by
achieving

• Human objectives
• Organizational objectives
• Social objectives
It is the study of human and group behavior within organizational settings. The study of

Presented by organization behavior involves

looking at
LAEEQ DURRANI
• Attitudes
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• Interpersonal
MBA – Marketing (Regular) relationships
0321 530 55 31 • Performance,

laeeqdurrani@gmail.com • Productivity,
 • Job satisfaction,
• Commitment of employees,
• Levels of organizational commitment and industrial relations

Factors, which affect Organizational Behavior:

There are different factors, which can affect organizational behavior in different ways. These are
given below.

• Corporate culture
• Leadership
• Management style
In fact organizational behavior is a field of study that investigates the impact that individuals,
groups, and structures have on behavior within the organization. This impact works towards
improving the organization’s effectiveness. In short words it involves organization, management
functions, and management skills.

Elements of Organizational Behavior:

Organizational behavior includes three major elements

• Individual
• Group
• Structure
The organization's base rests on management's philosophy, values, vision and goals. This leads
to the organizational culture, which is composed of

• Formal organization
• Informal organization
• Social environment
The culture determines the type of leadership, communication, and group dynamics within the
organization. The workers perceive this as the quality of work life, which directs their degree of
motivation.

The final outcome of this organizational behavior is in different forms, which are given below

• Performance
• Individual satisfaction
• Personal growth and development.
All these elements combine to build the model or framework that the organization operates from.

Models of Organizational Behavior

There are four major models of organizational behaviors

• Autocratic
• Custodial
• Supportive
• Collegial
Autocratic Model:

The basis of this model is power with a managerial orientation of authority. The employees are
oriented towards obedience and dependence on the boss. The performance result is minimal.

1) Autocratic Model 2) Custodial Model

Custodial Model:

The basis of this model is economic resources with a managerial orientation of money. The
employees in turn are oriented towards security and benefits and dependence on the organization.
The performance result is passive cooperation.

Supportive Model:

The basis of this model is leadership with a managerial orientation of support. The employees in
turn are oriented towards job performance and participation. The performance result is awakened
drives

3) Supportive Mode 4)Collegial Model

Collegial Model:
The basis of this model is partnership with a managerial orientation of teamwork. The employees
in turn are oriented towards responsible behavior and self-discipline. The performance result is
moderate enthusiasm.

Question No 2 Give five definitions of organizational behavior from other

sources with reference for each.

Definition No 1

" Organizational behavior is a field of study that investigates the impact that individual groups
and structure have on behavior within organizations for the purpose of applying such knowledge
toward improving an organizational effectiveness."

Source: The Broker

URL: http://tobing78.blogspot.com/2008/10/define-and-explain-organizational.html
Accessed on: January 07, 2010 @ 5:22 AM

Definition No 2

“ Actions and attitudes of individuals and groups toward one another and towards the
organization as a whole, and its effect on the organization's functioning and performance.”

Source: Business Dictionary.com

URL: http://www.businessdictionary.com/definition/organizational-behavior.html
Accessed on: January 07, 2010 @ 5:28 AM

Definition No 3

“Organizational behavior is a science that not only trains employees in

organizational behavior for particular situation rather it educates them in
organizational behavior. This means that it is an academic study of organization”.
Source: Blurt it
URL: http://www.blurtit.com/q499703.html
Accessed on: January 07, 2010 @ 5:34 AM
Definition No 4

“Organizational Behavior (OB) is the study and application of knowledge about how
people, individuals, and groups act in organizations.”
Source: NW link
URL: http://www.nwlink.com/~donclark/leader/leadob.html
Accessed on: January 07, 2010 @ 5:44 AM

Definition No 5

“Organizational Behavior studies encompasses the study of organizations from multiple

viewpoints, methods, and levels of analysis.”
Source: Wiki Answers
URL: http://en.wikipedia.org/wiki/Organizational_Behavior
Accessed on: January 07, 2010 @ 5:47 AM