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Ad hapter 17: Letters and Memos ipter 18: Technical Definitions (One Pe OBRGnentCr Tony Olena Ep acoso Chapter 22: Activity Reports pter 23: Analytical Reports nal fod eles and manos nse that your serio. A paper eter or me ils hal th Caer) coca es ‘nd Mes 6 iin nd Dating Later Beira Letters and Memos are Increasingly Formal Cees Ponte corey Dee pie ae een} SO eRe ae Bejil + The roe of cores oe cori + The asi stars of eters and Cee) + Hw to plan, ogi an draft rs and meron Peery : Cran te) + Howto ehoose an appropriate tye fo eo vise, rves and proofed kr and mens the work, ter an menos Wl regular part of our job, bt ty {aa ao be a dean on sour tine. The yo ear how ooo aly and efi, thine nara flow your workday One an, {eed thte ins of document ri Basic Features of Letters and Memos {ee and mee asin in mary Wy. They lok dle Decne yo {Mert forma Bua th hy ten oe sae ins cane he company or eganizaton, ties n formal tation in which oar sting representative of Sou company Lela canbe ean es rut inguiies, apt o eis ean, commune Inge formation, ed agement and apy foe ‘usually contain meeting agen es, ternal reports, ana shart pe Pet Wi set mmo tad Manes ea a forlofomaton tat shoud ot be boas ena Lateran eos ae lorry we arama ome nthe work bos ter or meno ofa plc en lp ef ansie fa nthe decuments purpose ane cleat see who stale ‘mao of rns hps alse your dociment rachis nce a Dest minor detec, tr ant manos care tayo fetus town in Figure 17-1, bh kindof onesie meni, gh they ean on dent on te og Header + Intedicton *+ The format for a eter usualy cds een, he dt, ain ssa geting and a ding vt he wre eaes * Te famat fora meno sly inca shot i date, a oes for he wre (17, the sender Pom) and he seed eae WET se ses tne 9 7 seve cite inact a eter and mos wl ecm pat roar Ee vot Planning and Researching Letters and Memos nth enw, peopl don doch sn Tey we Tsp we nr ig a a the mage ngrantynlta p t ale intone yn ah mao poe ‘Wie ot fn wi tr or meno on yo compte, it oie bo Ine oe W and Hw Ques lang before writing eter or Whois the ede of my eer omen? , irre) Peo Sonate Pea Pe er + Kearney Engineering ‘Memorandum Determining the Rhetorieal Situal 1 the me lo ating, you might be ‘toi staton ore dey aba the ut pupose,—ornston ener and ota of Your comepandence, nee Py tent wh our reader ed ooo take ation, Laters fai fe tor oad bes conde pss nce one oko nr Tn. Stpevay any wan ote ination al wl atract your ede am our readers You stl nude purpose statement inthe tp Ings een in the is selene Some key words forthe purpose night ine te folowing ‘Yur purpose sfaement might sound ke ae ofthe flowing We wit io you a we Bn pd yon pop Yo ld he "wo he cote tai Tem sy ping te hen Braper 2 ‘Your purpose should be obvious to your readers soon a they rea poe They hold ot net gus why Ye are wing ote, Thameno apis ands the es andi he hein dhe ist [READERS Ltrs and memos can be weten to individuals oto whe groups a People Since thse doeents aan sed fk yu net nate al Posie eer who might wat scopy of your decane Primary readers acto kere) ae the people wn wl lake ato ter ey ea your message Your eller remo net tobe asaya abel what you want Use rears dt shoud sli be ae ot intvidol motives vals, and iter about Ue sub Secondary readers (advisors ae te people o wha ye pinary renders willtum Uy need ace They may be expe inte ae, suppor st Series, o clic You salt nists tse reader omer bu ‘our fe Sol il onthe pray reader wc Tear readers east) te ary other people who ray havea intr expect Lats ad nem ea srnge way fag pin une plo Fer example Thatta” meno you wot to your reach tem mi ed up sour emptor ad, Pee Teo sending ny corespndens, you shld think carly about aw he docuest wold Fok it wee de pi Anite baw right be used gst yoo pour compa. Gatekeeper readers supersicrs), suchxyour supervisor egal oun iy wal to lok oe an expel important corespandence lore | Sent cut You should always ee in tat yw ae representing our fompany in your lta an memos Your supervisor ote coporie CONTENT OF USE Imagine al theft place your ter or mene maybe we ‘Where wieder se this Games oan in te flue? Were wil ede sme bekept iat all ater is ead?" Be suet conser the pial, eno, ola nd icf tht wil inten how your ees wl inept and respon ia ye tessage Put youl Inthe ple, igang thle conarst hey ae eating our doe The personal ature of eters ad meos meta ety wo sentence, ad agraph shoul be exelly messi to fe the es of our renders il he ocuents' context of se Wal rite itr a ns en ers eae to take ection in postive wa Thy cn also ui important pena aon thal go yond the copa connection Organizing and Drafting Letters and Memos Some messages equi oe tne an cae tances, bt in most aes you soak beable to geet eters and rene vin the naturel ow of our mei How can you write nse daciments efiely? Keep in mind thane ‘memorize these move, you can spend mare ine concentrating an what you ted to tion with a Purpose and a Main Point the intron, ke or mero shoud make a east tree moves. Specialy you shouldbe obvious about the document susp an mai eit Depeling on your mesg, you might ao make two retool mvs ou night ane backround formation a sts the peren of he abes Reteny ry) the sutjoct, : | | ih be lata or signaled nthe fst second sentence Jour eds what yu are ring sot ae dono wor pa owing should iy ne stated almost inet in the ee ight be dvided int treason topes: ‘uation, Work experience, and sil, these pie would Hey recta pa to of dacs. | sou ae string to ders the content puting he atin the cei of "adr todo when they ar nied renner wor sate Ue eoe ‘ant ret oa a hyo sereaces mat me 50-00 aly nds 0 Danch oi it opie You ese mapping to . ithe ee = ‘ely sparing formation a | | ci san ur mg By puting yur nat oe Sa ‘As you ae dating the body ofthe dct, ep lokng back at your purpose ‘il ere that hey ms Salemea inthe nrouctin- Ask oul Whois dot sed | | BACKGROUND INFORMATION. Wits fen ke ostream ‘ili yea spar sr samen ear eh ih ttement tht gives some balan now infomation tha your reer oe oa ioe Also keping yur purpose statement in "roy node ash ome coal bans Hw wee oe ‘iss hea pa ypory o and ometinhe ps atet enya opty | Body That Provides Need-to-Know Information ay is where you wil pride your readers wth he nor ‘ow to make addon taka Ce 477 polit er Conclusion That Rest ij eee Types of Letters “Tectia rtesnas send ot ers tes the Main Point eee romp lars pe de ck are wang Remind yur reader ofthe tion ou wuld ike nd Memos Tie sh oe nl ed yor el pt i i yy, Seeder 1 he cs pu ae arn at eh me ing forward in "he ist sop we wl a en he i sty ou in th ae nara o move seo a eh fh isomre Remember that any oton ete shoul al ape fate et | NE cason, Pu then eatin ee 2 gta idl, rena sew clin hele or temo. A's ener nape cochins shuld nt incude any oe infarstion They Sod saree Inquiry Letters and Memos The purpose of a nga to ger amation, special ans to qusons pred doa sometines pekabe Decne the eet wl vow ah 2 fra ei. Thank readers in advance for ther response evident norton (ares, eal adres, of phone mbes gre 175 shows typ eter of ngury. Notie how the toro the eter is Response Letters and Memos A response writen to anser an ng A response eter shuld anor ech of he nies question in spe tai The unt of dtl ou prvi wl icy exkation In er str, pe anv era oe copes sro orenoed pode! bersaewil be sate + Provide contact nema adres, eal adres, or phone nun) of ing stor pointy point response to ie gu tal Letters and Memos ‘When sending documents ce mates zou the mal, you should inde en Far exam, yu wee sending a proposal he vie president of your Transt Letter of inquiry — - rene an Arctic Information Associates 2515 BROADWAY, FARGO, ND sa102 nto con Wee ooking coset Can we ree Durable Computers Heh 7,20 fener Sal Yrmen, Ac Spc 7 ‘oie linds dete “ ‘iaerproting: Te eat bear fe The et an be depp er, 20 fl nto > Vroton Te Yet nese gh USA OIE sa, ich poy (OPS Compatibility The os cpl Discount i ro dh of 10cr mae | S422. Or leanbe oncied | ent one et F company, you woud ey add a emo of rani ke the one shown in Figure 7 ate in his capt trail tr or memo shod do the owing Why sbuld you include ater or memo of trata athe ist place? Tere | vi An efletve wast eter or mmo wc your reader he materia ‘its to ftw when wing im Alan shuld vay be profesional intone ou ight be tmp temporary ses of sation, butte ae ks State he eas the meri re eng se ‘Clearly sate ary acon requested or required of readers. Prove conta! information, document, sch as a ear shows up your eae wth Theat eter Tey aso sve You an opportunity to set a secte tame fr readers, matting them to espa posite tthe document or mara on have ened Slate he ste purpose of thee ty and cons Sine what yo wold ike te sie of he eter odo to ares the Proidecaue keaton, sad ee might ie Jou the problem fixe possible, you want to vod putng readers othe Momo of Transmittal Rockford Services Date: May 2006 ‘Tat Breda Youn, VP of Serves Frome Valerie Ane Outeach Coetnalor fe Hani Pa Raber Re Ontreach to Honeese Youth Endosed i the Proposal fr the Rocko Homes Youth | Inti, which you requesed te oar Meeting on Jaary 16,26. We need yout lok over belore we wrt the fal The proposal dessibes bro ased program in which Rocktord Servo will raeivey eae ut athe hn youl our ty Inthe pas, we hve generally water thee Youth ond thee way oa seer on the we de tm We awe pe, {though tt mary goths are relctan or uable to cameo the Slater expec the ones who are mental ated io

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