Charmayne Joyce B.

Zablan
166 Trankilo Court | Dededo, GU 96929 | chrmynejycebz@yahoo.com

Objective
To apply my knowledge and skills that I have gained throughout my high school career into the work
field. I would also like to apply for an internship to obtain wider knowledge in what it is like to be a
worker; as well as acquire a better understanding of the industry.

Education
Okkodo High School
660 Route 3, Dededo, GU 96929
2011-current | scheduled for June 2015

Advanced Hospitality Operations Course, August 20, 2014 - current

Continued studying Hospitality: how the business runs, the responsibilities of all
employees
Health Certificate, from Department of Public Health and Social Services, Oct. 17, 2014
(expires Oct. 27, 2015)
Course is more focused on teaching leadership in a teamwork environment

Pre-Calculus Honors, August 20, 2014 - current

Learning the basics math knowledge needed to prepare for Calculus and help with
placement tests

Physics Honors, August 20, 2014 - current

Learning classic physics that will help with probably future endeavors

Achieved a Gold in the Workkeys Assessment

Continued studying Hospitality: How to treat people with the best possible attitude and
goodness of heart
Continued learning in a teamwork needed environment

Intermediate Hospitality Operations Course, August 19, 2013 June 4, 2014

English 11 Honors Course, August 19, 2013 June 4, 2014

Writing research papers

Proving our personal opinions: How to use quotes from a novel to back up my theories
Modern Language Association (MLA) and American Psychological Association (APA):
How to cite sources/references properly in-text and on a reference list, using the
correct format

Introduction to Hospitality Course, August 20, 2012 June 5, 2013

Telephone Skills: How to answer a telephone correctly, proper language while speaking
on the telephone
Setting Tables: How to properly set tables according to the restaurants menu
Teamwork: How to professionally work with others to get a job done

Clubs and Organizations

Tourism Awareness Group, August 20, 2012 current
Club treasurer, SY 2014-2015
The clubs focuses on hosting events that help others in need and showcase the goodness in our
hearts
The cub also revolves around making the community a better place for ourselves as well as our
guests

Leaders of Tomorrow Club, SY 2011-2012

The club concentrates on allowing the members to grow into good leaders and prepare them for their
future

Experience
Housekeeping Attendant| Fiesta Resort Guam | June 2014 July 2014
Completed 180 hours
I gained experience in the field of housekeeping
Flip rooms, tend to vacant rooms, take calls in the housekeeping office, call to report room faults, fill
out a room check list, make sure all areas looked presentable to guests
Waitress | Hilton Guam Resort and Spa | December 2013 January 2014
Completed 90 hours
I gained experience in the food and beverage department
Serve beverages, escort guests to tables, bus/flip tables, entertain guests in a fun yet professional
manner

References
Available upon request

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