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Terms and Conditions for Dcor Rental

1.
2.

All contracts of rental shall be deemed to incorporate these terms and conditions. No variation or addition to these
conditions is effective unless it is agreed, in writing, by a Director of the Dcor Rental
Dcor Rental, hereinafter referred to as the Lessor, supplies goods on hire only on the following terms and conditions:

3.

The Hirer hereinafter referred to as the Lessee is any company, organisation or individual to which Dcor Rental has
contracted to supply goods and/or services.

4.

Goods are any items that are the subject of any contract between Dcor Rental and the Lessee; regardless of ownership.

5.

The Order or Contract is any written agreement between the lessee and Dcor Rental for the latter to provide goods
and/or services.

6.

The lessee shall, prior to commencement of hire, make 50% payment of the agreed price at the time of confirmation of an
order. Payment of order to supply goods and/or services shall be deemed to mean acceptance in full of these Terms and
Conditions. We will hold items for 24 hours only, unless the deposit payment is made. Payment may be paid by cash, EFT
or credit card, (MasterCard, Visa or AMEX) - please note there is 3% surcharge on AMEX payments).

7.

A further payment of the balance of the full price must be paid at least 5 working days before said function. Any failure on
behalf of the lessee to make such payment will make the contract null and void.

8.

Our standard cancellation terms on agreed orders are as follows:a. Cancellation more than 30 days prior to date of hire - 50% of order value charged
b. Cancellation of an order must be done in writing- e-mails will be accepted as an appropriate means to cancel
order, however, no sms or mobile messaging service will be deemed as valid.

9.

Please note that all furniture quotations are based on availability at the time of enquiry and furniture will not be booked for
a client or reserved until payment is received.

10. All hire charges quoted are as per agreement at the time of confirmation and no reductions or refunds will be made after
the commencement of the chargeable period. Any extension of hire will be charged as an additional period; with additional
hire days charged at our standard rates.
11. Interest will be charged at the rate of 1% per month (12% per annum) on all overdue accounts, calculated as of the day of
installation.
12. Credit facilities will not be offered on hire services/contracts.
13. Dcor Rental reserves the right to alter ranges, specifications and prices of items offered for hire. Dcor Rental reserves
the right to substitute alternative goods subject to availability.
14. The liabilities of the lessee commences at the time the hired articles are delivered to the site of the lessee, and/or the
event or exhibition for which they are rented, or are collected from our premises, and continue until they are collected from
the site by Dcor Rental or returned to our premises.
15. The period of hire shall cease at the time of collection by Dcor Rental from the venue and/or delivery to Dcor Rentals
premises by the Lessee of goods stated in the approved order and after acceptance by Dcor Rental of goods returned in
good condition.
16. It is the duty of the Lessee to provide at the commencement and completion of the hire period a duly authorised
representative to sign for and issue a written receipt for all goods either delivered or collected. If the Lessee fails to fulfill
this obligation any subsequent disputes will be rendered null and void.
17. If the lessee fails to return any goods hired by the lessee at the end of the hire period, the lessee shall be obliged to pay
the ongoing daily hire cost, chargeable as 7 hire days / week.
18. Any damage to hired goods, beyond reasonable wear and tear will be the responsibility of the lessee. Any repair work or
replacement costs will be borne by the lessee. The lessee will be responsible to cover the daily hire charge during the
period that any items are out of our rental stock for repair purposes.
19. The Lessee undertakes to keep all hired goods in good order and condition and to return all of them to Dcor Rental in
such order and condition.

20. During the period of hire the Lessee is solely responsible for the hired goods and must insure against all risks and
eventualities.
21. In the event of total loss, or irreparable damage, of any hire goods for any reason whatsoever, the hirer will be charged for
the full replacement value of the goods plus 5 times the daily hire charge. Therefore it is the hirers responsibility to ensure
that adequate insurance is taken out.
22. Damages to goods which are deemed as irreparable include but are not limited to :- burns and scorches, cuts and rips,
defacement, ink marks, earth or concrete stains, candle wax and any damage caused by external forces i.e. weather and
water damage.
23. Dcor Rental will not be held liable for any damage or injury caused by the misuse of hired goods.
24. Dcor Rental will not be held liable for any loss or damage caused to the lessees own goods.
25. It is the responsibility of the Lessee to keep the rented articles fully insured to their full replacement value against all risks.
Lessees are reminded that the period of the insurance shall include at least two days prior to the opening of the event or
exhibition for which they are rented and at least two days after its conclusion. Please Note: The replacement value of the
goods will be supplied upon request.
26. Please follow these guidelines to help avoid any additional costs:
i. Furniture must sit on hard, level surfaces
ii. Do not affix anything to any furniture without prior written consent
iii. No heat can be applied to any furniture;
iv. All candles must be in containers to avoid wax drippings;
v. Do not stand or allow guests to stand on furniture;
vi. Furniture cannot get wet or sit uncovered outside;
27. Dcor Rental will not be held liable for any venue charges arising from the contract including but not limited to: - removal
of double sided tape from floors, indentations in carpets from furniture legs or scratch marks or chips to venue premises
from miss-movement of items by the hirer.
28. It is the responsibility of the Lessee to ensure that all equipment should be cleared of all personal
possessions/belongings, as no responsibility can be accepted for their safe custody.
29. Dcor Rental will make every endeavour to affect delivery and collection of hired items at a time indicated by the lessee
but will not under any circumstances accept liability neither for any delay in delivery or collection nor for any expense
incurred to the lessee by such a delay when the circumstances are outside its control.
30. Instructions of the Lessee that are different to those on the approved order cannot be carried out unless given in writing to
Dcor Rental a minimum of 7 days prior to the commencement of the hire period and accepted by Dcor Rental in writing.
31. Transportation and labour costs are billed as extras, over and above the rental charge. Transportation and labour costs
will differ dependent on delivery location.
32. It is the Lessees responsibility to ensure that adequate access at the venue is provided for delivery and collection of hired
goods, including all necessary accreditation, passes, paper work and entry permits into a venue for Dcor Rental staff and
transport. All necessary details, passport and visa copies will be provided by Dcor Rental upon request.
33. Dcor Rental is not responsible for the placing of goods and unless placement is specifically included within our quotation
as an extra service. Goods will be offloaded and delivered within 50 meters of the allotted vehicle offload area unless prior
agreement has been made for delivery to a specific location with a venue.
34. Chargeable standing time (waiting time for delays caused by the client or venue) for transport, staff and labour will be
charged at R100 per hour for staff and labour and R250 for all vehicles.
35. Any complaints or disputes that may arise must be submitted, in writing, during the open period of hire. This will ensure
full investigation can take place.
36. These Terms and Conditions shall be governed and constructed and shall take effect in accordance with the prevailing
Laws of the Republic of South Africa
I, ., hereby agree to the terms and conditions as stipulated above.
Signed at .on..day, of . in the year
Name . (Please print)
Address ..

Contact Number ..

Address

Lease Period .to ..

Address ......

Number of day ..

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