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Contents
Introduction
Methodology
Market Assessment
Market Summary
Competitor Analysis
Observations
Key Insights
Interview Findings
Persona
Image Board
Mind Map
User Requirement Specification
1
2
3
5
6
9
10
11
12
13
14
15
Introduction
Therefore this report will focus on the
younger generation of 18-22 year olds
consuming alcohol at an unhealthy level,
with the aim of finding a way of helping
them in controlling their drinking to a
safer level.
40%
agree
(1)
60%
disagree
Methodology
Market Assessment was carried out in order to discover recent and current trends within
the market, and to see which area offered the biggest gap in the market as it is pointless to
design a product with no market for it. As the product is going to be based on the over
consumption of alcohol, there was not a market as such at this early stage, however it was still
important to carry out to find out trends amongst young people and alcohol.
Competitor Analysis was carried out to give an understanding on the current market and
to see the strengths and weaknesses of competitors. Looking not only at products, but also
campaigns and group support sessions in order to help keep a wide view on the problem. Ideas
were focused on that which helped combat the over consumption of alcohol and the products
that allow people to measure alcohol volumes. Deductive content analysis was used to analyse
the data.
Observation observations at 5 different places were carried out which consisted of; a club,
a pub, a bar, pre-drinks and a house party. The observations allowed an understanding of what
people really want, in a natural environment it was visible what problems they had as they
carried out tasks giving the opportunity to see what they really need. Both overt and covert
observations were carried out to gain information from both aspects using both natural
observation and playing a participant and also carried out both structured and semi-structured
observations.
Interview an interview was produced and used to gather information on the subject area
from 5 people. The interview was focused on allowing to find out peoples drinking habits and the
knowledge of the effects of alcohol these people had. The interview was 20 minutes long and
included a range of different questions in a semi-structured format. It took a fairly informal
approach to allow the gain of unexpected knowledge. The interview allowed the understanding
of the current problems for young people, their attitudes towards them and experiences they
have had. The interview also allowed me to listen to their needs and how they thought the
problem could be improved.
Market Assessment
Alcohol Consumption
Average weekly alcohol consumption
(units), by age: 20052010
Age
2005
2006
2008
2009
2010
16-24
16.9
14.9
13.1
12.5
11.1
25-44
15.1
14.6
12.9
12.3
12.2
45-65
16.0
15.0
13.6
13.6
13.1
65+
8.7
8.7
8.5
8.2
8.1
Total
14.3
13.5
12.2
11.9
11.5
9%
2005
2006
2007
2008
2009
2010
2011
46
42
44
42
36
34
32
32
30
32
30
24
24
22
16-2
4
41
30
40
36
37
31
31
27
25
24
24
24
17
18
Market Assessment
Alcohol Consumption & Hospital Admission
Average weekly consumption of different types
of drink, by gender and age, 2009
Drink
% of Men
% of Women
Strong
beer,
lager,
cider
24
11
Normal
strength
beer,
lager,
cider
45
12
Spirits
19
37
ForMed Wine
Wine
22
Alcopops
16
ACCIDENTS DUE TO
ALCOHOL ARE THE LEADING
CAUSE OF DEATH AMONGST
16-24 YEAR OLDS
(3)
35000
30000
25000
20000
Female
15000
Male
FEMALE INCREASED
BY 76%
10000
MALE INCREASED
BY 57%
5000
0
2002
2003
2004
2005
2006
2007
2008
2009
2010
Source: North West Public Health Observatory [NWPHO]
Market Assessment
Alcohol is 45%
more
affordable
than it was in
1980 (5).
100,000
drink drive
convictions
each year
(7)
ENOUGH
TO
TAKE
YOU
OVER
TO
THE
NEXT
MORNING
(7)
Market Summary
In 2012 there
were 8,367
alcohol-related
deaths in the UK
The average consumption of alcohol in the UK has increased by 9% in the last 3 decades so
it is an increasing market.
Alcohol misuse is a big problem as it is costing England billions each year.
There are a lack of products to help younger people monitor their drinking to a safe amount,
leaving them at health and safety risks.
The highest percentage of binge drinkers fell within the 15-24 year old women's category.
There are noticeable areas of worry within the alcohol market these are; over consumption
in terms of both health effects and safety, the purchase and consumption of fake alcohol,
and alcoholic drinks being spiked.
Drink driving is a very serious issue that seems to be hard for drivers to control as there is a
lack of devices for them to calculate their BAC.
Competitor Analysis
Competitors were discovered with the use of various websites, books and shops. The competitor analysis was focused
on ideas already in action which are aiming to control alcohol consumption, not just products but also campaigns and
support groups.
Breathalyzers
A breathalyzer is a device for estimating blood alcohol content (BAC) from a breath sample. They can be used
independently or are often used by police to calculate the level of alcohol consumed to see whether drivers are over the
legal limit.
Where: Can be used anywhere as it is portable.
Strengths: Breathalyzers are very accurate which is important when using the device to see whether or not you can
legally and safely drive. They are also portable so can be used whenever and wherever. They also have a long life term.
Weaknesses: Breathalyzers are fairly expensive for people to buy, which may make them less likely to purchase them.
They can also be sensitive to some other factors which can affect the final reading.
Drinkaware Calculator
The drinkaware calculator allows users to calculate the amount of alcohol units they have consumed by selecting the
drinks they have consumed, and how many calories this equal too. The readings are then displayed in how many burgers
the calories equal to, and what sort of drinker you are i.e high risk. They then compare this to what the lower risk drinking
guidelines are.
Where: Need access to internet as it is an online website.
Strengths: The drinkaware calculator is very accurate in calculating how many units you have consumed and makes it
easy and relatable to users by transferring the calorie intake into burgers. It is very easy and simple for users to use and
gives them an indication as to what their drinking pattern would be described as.
Weaknesses: The drinkaware calculator is weak in terms of access as people do not always have access to the
internet when they would want to carry out this calculation. It is not transportable and easily accessible to a wide range of
people.
Alcohol Labeling
Labeling on alcohol includes a number of different facts, often these are; the main body of information, unit alcohol
content (per serving and per containers chief medical officers guidelines drink responsibly statement, a pregnancy
warning, drinkaware.co.uk
Where: On mostly all alcohol packaging.
Strengths: Labeling each alcoholic drink is a very good idea as it gives everyone the opportunity of finding out
how much they should drink to stay within the suggested amounts. The labeling is also fairly clear and easy for
people to understand. The information includes everything a consumer would need to know.
Weaknesses: The likelihood of consumers reading these labels and following the advice on them is fairly unlikely.
Although they are easily accessible, some consumers may chose not to read them.
Students developed a nail varnish that supposedly has the ability to detect date rape drugs within alcoholic drinks.
The nail varnish is said to change colour when the drug is detected to alert people that they have been spiked.
Where: Can be worn by anyone although aimed at women so can be used wherever.
Strengths: The product is relatable and easy to use without much effort being required by the user.
Weaknesses: The idea has had a lot of bad reviews saying it would not actually work, disregarding this it would
also only be useful to the female market and not male.
Competitor Analysis
Drinkaware Campaigns
There are several campaigns and conferences held by drinkaware and other
organisations to inform the risks of drinking and aim to reduce this anti-social
behaviour. Wouldnt Shouldnt is a campaign held to reduce cases of sexual
harassment on nights out as research showed this was becoming a serious
problem.
Where: Campaigns are held at various places and venues throughout the
country.
Strengths: Campaigns provide support to people and allow people suffering
from the same problem to join together to fight against it.
Weaknesses: Not all suffers may feel confident enough to attends
campaigns as they may not be ready to confront their problem, or may not
even know they have one. The campaigns only really help people that have
accepted their problem.
AA group
Alcoholic anonymous are group sessions which are free for members to hear
alcoholics talking about their problems and what drinking did to their lives and
personalities, what actions they took to help themselves, and how they are
now living their lives.
Where: Held all over the country at fairly easy access to most people.
Strengths: Similarly to the campaigns groups of people can gather together
and talk about their problems and fight together.
Weaknesses: Again, this requires people to have admitted they have a
problem, which is often the hardest part, and then want to receive help and
get better.
Blood Test
Blood tests are currently the most accurate form of measuring BAC. A blood
sample is taken from the subjects vein and can then be analysed to discover
the BAC.
Where: Has to be prescribed to people who doctors believe would benefit
from it.
Strengths: They are very accurate and reliable and give a detailed results
unlike other methods.
Weaknesses: They are not always convenient, they must be done by a
medical professional normally in a hospital which is time consuming and
invasive.
Competitor Analysis
A range of competitors would be people that create measurement glasses for alcohol as they are allowing
people to measurement the amount of drink they are consuming, however they dont indicate the units.
Shot glass
A shot glass is designed to measure sprits or liquor, which are then either drunk straight from
the glass or poured into a cocktail. Shots in the uk sold on premises must contain either 25ml
or 35ml (defined in the Weights and Measures Act of 1985. In 2001 a double shot of 70ml was
allowed.
Where: Used at home, in pubs, bars, clubs etc. portable so can be used anywhere.
Strengths: Allows an accurate measurement of spirits so people can work out how much
they are drinking and if they are within the recommended amounts.
Weaknesses: Shot glasses are often used excessively to consume alcohol due to deals in
many clubs etc., so the purpose of being able to measure units is not taken advantage of.
Wine glass
Wine glasses mostly have 3 different line measurements on the glass of 125ml, 175ml and
250ml. These give people an idea of how many units they are drinking, however this
obviously depends on the strength of the wine.
Where: Used at home, in pubs, bars, clubs etc. portable so can be used anywhere.
Strengths: Daily alcohol consumptions are often fairly well known in terms of wine glasses,
many knowing a large glass of wine is all that should be drunk each day.
Weaknesses: some people do not know how much these measurements are equivalent to
in terms of units, and therefore they are again not used to their advantage.
Pint Glass
Pint glasses are used to measure beer, Guinness and lager. Recently the crown stamp has
been introduced to ensure that the pint glass has been checked by an agency of the Crown.
Pint glasses are available in different shapes usually specific to different brands of alcohol.
Where: Used at home, in pubs, bars, clubs etc. portable so can be used anywhere.
Strengths: These glasses are an easy measurements to understand. They are widely used
in all pubs and bars.
Weaknesses: Although the measurement is fairly simple, again most people do not
understand how to translate the measurement of drink into units so still do not understand
how many units they are consuming.
Observations
Observations were taken from 5 different places, each over the space of an hour each. The
environments from which the observations were taken were; a nightclub, a bar, a pub, a house
party and pre-drinks.
Hunt Statement: To observe how people consume alcohol and to see how this effects
their behaviour, in order to help develop a product to keep them safe when drinking.
ACTIVITIES
DRINKING
ENVIRONMENT
REASON FOR
BEHAVIOURS
EFFECTS OF
ALCOHOL
PRODUCTS
Younger generation
Throwing up by 8
people throughout
observations
Lights
Mirrors
Shouting
Drinking games
Glasses
People have a
good time
Peer pressure
Fighting
Falling over
Deals on drinks
Smoking roughly
every hour
Bouncers at busier
venues
Confidence
Bar staff
Not in control
of actions
Queuing at bar
average 10mins
Hugging
People being thrown
out
Sitting on furniture
Looking in mirror
Buying drinks, men
more than women
70% transactions
men
Very crowded
Women drinking
more spirits than
men
Long queues to
enter and buy drinks
Bags
Card Machine
Menus
Ash Trays
Cheap drinks
iPod & Speakers
Key Insights
10
HOW
MANY
DRINKS?
70% of
transactions
were men
buying drinks
QUEUING
Interview Findings
Below the interview findings have been
displayed in the form of a mind map
showing the issues and percentage
of interviewees which agreed and
disagree with the issues raised.
11
Persona
Age: 20
Drinks: 3-5 days a week
Emily is a student at Brighton University. Emily has not had
much experience in drinking alcohol before university and is
concerned about the amount of alcohol she is consuming but
feels there is no way of her being able to easily measure it.
Emily enjoys drinking but knows she is putting herself in
danger.
Wants:
-
To be able to calculate how much she drinks
-
To be able to easily measure her drinking
-
To know when she is over the drink driving limit
-
To know she is drinking responsibly
Pain points:
-
Keeping track of drinks consumed
-
Worry for health due to lack of knowledge of alcohol
strengths
-
Not being able to afford breathalyzers
-
Not having access to the internet for calculator i.e.
drinkaware
-
Getting not let in/ thrown out of clubs from being too drunk
-
Feeling unsafe when drunk
12
Image Board
This image board represents the issues I hope that my product will help in
combating by helping people to keep track of how much they drink to a safe
level.
13
Mind Map
Below is a mind map showing all findings discovered during the research phase from
market research, competitor research, observations and interviews.
14
User Requirement
Specification
1.
The product must be appealing to the target market of 18-22 year olds
2.
Market research findings show that within this age category holds the most predominant binge drinkers full
details page 3
Interview findings show that the target market desire a product which they can use when they are out as well as at
home. Competitor analysis also shows that many successful products in the market are portable full details on
pages 6-8 and in appendix
3.
The product must allow users to measure/calculate alcohol intake in at least one
single form i.e in units
Interview findings show that most of the target users do not have any idea about units and how to measure them
so find it hard to calculate whether or not they are drinking within the recommended guidelines full details on
page 11 and in appendix
4.
Must be suitable to take out on a night out no sharp edges or safety hazards must be allowed to take into a club
Interview findings and observations show that the target users have trouble keeping track of how much they have
drunk so therefore it is important the product can be taken with them and used throughout the whole night full
details on page 9 and in appendix
5.
Must be easy for someone intoxicated to keep track of i.e bright colour due to
distorted vision from alcohol
Interview findings show that the product needs to be taken on a night out, and observations show peoples senses
are highly effected by alcohol so they will find the product hard to find full details on page 9 and in appendix
6.
7.
Observations show that intoxicated people have trouble carrying out tasks they would normally do with ease, so
the product must be simple to use full details on page 9
Market research and observations show that even though more females are found to be binge drinkers, both male
and females are effected by the over consumption of alcohol so the product must be appealing to both full
details on pages 1, 3 4, 5 and 9
8.
9.
Product will be used primarily by drunk people and therefore needs to be fairly durable as it may withstand some
impact such as being dropped etc as seen in observations full details page 9
15