MANORANJAN MINHAS

# 1207 40 STEVENSON RD, ETOBICOKE

ON M9V 2B2
Ph : 416 742 5805 CELL : 647 567 5542
Email: manoranjanminhas@yahoo.in

OBJECTIVE
A driven CSR with a positive professional attitude, who enjoys working with people, seek to advance her carrer and
achieve her goal of becoming a financial services manager

SKILLS SUMMARY
• Ability to develop and maintain excellent rapport with customers, co-workers and management
• Team player with effective motivation and communication abilities
• Flexible with the ability to adapt to the demands and pressures of the work environment
• Honest individual who enjoys working with people
•
WORK HISTORY
2009-present GRACIOUS LIVING
Customer care representative
• Provide excellent customer service, communicating with customers to asses their needs, to provide the
feedback and service
• Assist clients with placing new orders with appropriate and available services
• Handle and resolve any customer concerns and complaints through diplomacy effective communication
and interpersonal skills
• Performed data entry quickly and accurately resulting in an up-to-date customer database
2008-2009
Customer representative H.D.F.C BANK
• Assist customers with a variety of banking transactions and opening new accounts
• Developed strong communication and interpersonal skills
• Maintained good customer relations
• Interacted and provided excellent bilingual customer service to the clients

2005-2008 RAMGARHIA GIRLS SR.SEC.SCHOOL

P.R.OFFICER
• Assist Principal in counseling parents and students
• Arrange parent teacher meetings
• Develop a friendly rapport with my co- workers
• Arrange seminars for teachers and parents as well

EDUCATION
• Bachelor of Arts, G.N.D. University, Amritsar, India
• Master of Arts in English, G.N.D. University, Amritsar, India
• Bachelor of Education, G.N.D. University, Amritsar, India

LANGUAGES
• Fluent in English, Hindi, Punjabi
•
COMPUTER SKILLS
• Currently enrolled in Mutual Funds (IFIC)
• Working knowledge of MS-Office, Word, Excel &PowerPoint
• Internet & E Mail

REFERENCES AVAILABLE UPON REQUEST