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agree / Daccore Disagree / En désaccord Neutral / Neutre No Response Strongly Agree / Stonaly Disagree / ‘The air quality inthe office is good / La qualité de tne dans ies bureaux est bonne aa Count Of Respondents per Response Tolatement en Response Total SeResponsee Responses koa = 700% Netra) Nee 7 1 Srangy Rares] Totaiament wn 2 om ommn ‘The parking areas are clean and tidy / Les zones de stationnement sont propres et en ore Count Of Respondents per Response Aaree / Diaccord Disagree / En désaccord Neutral Neutre Strongly Agree Strongly Dison Totalement en ‘aesaceord 6 0 20, 120 160 200 SsRerponses = ry eure] Nace 7 Bee Sion Aare Tealenant oa W 100% Wathways, roads and parking lots are kest free of ie buildup ata times / ‘Ascune accumulation de glace dans les allée, trottairs et statonnements 61 ‘Count Of Respondents per Response Agree / D'sceard Disagree / En désaccord Neutral /Neutre Strongly Agree / Tolawement oh accord Strongly Oiesgree / Totalement en desaccord 20 6 60 80 100 129 140 Total ‘soReeponses Responwes ‘Dagiee [En Oaaccord = 008 Nera] Nea % 15008 Nenewors 7 Te [Sener tare Taaiarme waco 7 Dome ‘Seong Beagran] Telalaneet er Goacord 2 700% a ta . aaeanen ‘The lawns, Mower beds, trees and shrubs are well maintained / La pelovse, les Mowrs, tes artves et les arbustes gent bien ontretenus ‘Count Of Respondents per Response fares / Disccord Disagree En désaccord Neutral / Neutre Wo Response Strongly Agres / Totslement en accord fae Ose To ‘Disagren / Em doeaccord 100% | No Ramone % 0% Serengly Agree] Toalenen om rr 3mm uesten Fam happy with the cleantiness ofthe building in general / Je suis satafat de a proprett en general de timmevile ‘Count Of Respondents per Response Agree / D’accord Disagree / En oésaccord Newtral / Neutre Strongly Agree / Strongly Oissares / Totalement en 0 40 80 120 160 200 Response Tota SS 28 cao [Bene erate = 0m Taal] Nee 2 Toe Strongly Agree /Totament ey alcard 7 T3008 Shona Oasaee) Tisemen ee 7 100% 2 Cleanliness / Propret 11am happy wth the cleantioass of my workspace / 30 suls satisait de la roprete de mon leu de travail Tota Responses aa ‘Count Of Respondents per Response ares / Diaccerd Disagtee / En di Neutral Neutre Mo Response Stromaly Agree / Totsiement en accord Strongly Disagree / désacrord ° 20 cag 60 so Vn 120440 eo tO responce ‘ikesponses Agree Baad 00% mares] =m 170% Manenone 7 2m ‘Bony Agree] Toeatenen BECO ¥ eae Eno 7 S30 re te 2 January 25, 2012 Cafeteria Survey Total of Participant (499) wast air wand Gtr wm 3rd.ate math ate msthart ‘Question # 1; Rate our service and friendliness: Evaluer notre service et notre amabilté Rating / Pointage 1": Poor / Pauwre 0.4% 2": Average /Moyen 0.8% 3". Good / Bon 142%, 4°: Very good / Tres Bon 41.5%, 5": Excellent /Excellent 42.9% wistatr 2nd Cte eadar | math Qtr 5th Or Question # 2: Rate our cafeteria food pricing: Evaluer tes prix affichés 8a cafeteria Rating / Pointage 1: Poor / Pauvre, 3AM 2°: Average / Moyen. 10.8% 3°: Good / Bon 29.3% 4”: Very good /Tris Bon 34.1% S*: Excellent/ Excellent 22.3% Question Snow falls removed quickly aed does not impede movement on the sidewalks ‘Or roadways / La neige est enlevée rapidement et nobstruc pas les ‘sepiacements eur tes tattoirs ou les sationremants i Responses au ‘Count Of Respondents per Response Disagree / En ddsacenrd Neutral / Noutre Wo Response Strongiy Agree / Strongly Osagree / Totalement on désaccord Response Tota! SoRenpenses, Responses Apes Bea es ao ‘Dnapree [en desaccard % | Nera 7 We = ae “Eacngy hares / Tolar on ward 7 32005 gues The restrooms are clean and ty and meet my expectations / Les toleties ‘sont propres et ordonnees et répondent A mes attentes ‘Count Of Respondents per Response Aaree /D'accors Disagree / En désaccord Neutral / Neutre two Response Strongly Agree / Totalement en accord Strongly Owagree / Totalement an desaccord ° % 30 160 200 Response Total ‘ShResponses Responses Rares Dead 1 Toe Dissgron Jen accord 7 100% Weare] howe % Som Sin hares 2 Trae Seong Deegren] Taman en Gear w ry Page eve . Quest loaning issues ave addressed in a timely manner / Les problémes de netioyage sont traités avec rapcité Tout negponses 3H Count Of Respondents per Response Disagree /En désaccord Neutral / Neutre te Response Stronaly Agree / Totalement en accord Strongly Osagree / ‘Totalement en désaccord ‘vee Gaara Teva Ware 5 700 iranaly hares | Talawiient oo Boe = Taam ‘Soongy Sagres] Taman ar Gesaaare 7 ry cumaten Handicap access is wali maintained and adequate / L'aceés pour personne A vobiINe réilte es Bien entretem ‘Count Of Respondents per Response Disagree / En désaccord Neutral / Nevtre to Response Strongly Agree / Totalement en accord . f Strongly Disagree / désaccord cy 80 20 160 200 Response ‘Secponees Responses ‘ves Daccora = 25.00% Wo Reson a som Strona Usagree] Taalemen ar Gimcos 2 a Lighting i appropriate in the parking lot, walkways and main entrance / ‘ciairage ext approprie dans te stationnerment, les troteire et Pentre rincipale oa Responses 33 Count Of Respondents per Response Dieagree / En deaccord Neutral / Newtre No Response Sirongly Agree / otalement on accord Strongly Disagree / Totalementen ° 4 $9 120 160 200 240 Response ota! ‘Shfesposues Responses, eres Daca 20 so00% Dasa | Em aaa ry ong Aaree] Tataemea oy aT = 73008 urate Facility aczess points for vehicles and pedestrians (barrier gates) are functioning correctiy / Les acces pour vehicules et pistons (Qverites) fonctionnement correctement dares /Diaccord Disagree / En désaccord Neutral / Neutre Strongly Agree / Tolalementen accord Strovaly Olagree / Totalement en ‘Count Of Respondents per Response ° 20 40 50 50 200 120 140 160 Response otal ‘seRecponne Responses Rees? Oar 7 700% ‘Daapree En Seance = Teo Neda] Wee a Tao ‘Seong Agree 7 Tolan ey Ro 2 70% iniy Dagree/ Teale wr GeOCIOTS e 008 ematon ‘The cafeteria is clean and tidy / La cafeteria est propre et ordonnée Count Of Respondents per Response Agree / G'secora Disagree / En désaccore Neutral / Neutre Strongly Agree / otalementen accord | Strongly Osagres / désaceord } s ° 4 % 220 160 200 "240 Response Total ees Taree Waccrd a Dasara 7 deme ie cy Nea] Woae a bow [_eteeee 7 apm “Sing Agree Toast ov aad 7 Tao ‘Brondy Osoaree/Taalameat oy aC 7 7008 Disagree /En dasaccord Neutral / Neutre No Response Totalement en a Strongly Disagree / Catering yervices are courteous and professional / Le dervice de traiteut ex courtom et professionnel ‘Count Of Respondents per Response Response Total ‘shResponses Tovwe) Oecd 17 500% Drage En dort ; Toe earl) Rast mH Soa ‘Sucogiy Aven | Toate “SrengW Osage 20+ Vending machiees / Machines distributices Question {Tam satiated with the quality and variety n the vending machine services Provided / Je suis satistalt de a qualte et varie dex articles proposes dans les machines distributrices Tool Responses 3m Count Of Respondents per Response Agree | Deccore Disagree / En déeaccore Newtral /Nevtre No Response Strongly Ageee / Totalementen sccare strongly Disagree / [i Totalement en dérazord | 0 ro 30 120 169 200 Response Torah aResponses Responses Diagee] & aeacord ¥ 100% Teun] Weare 7 or We Raper w Tor Srongly Ages / Totem en aoe 7 Tom ‘Sraraiy Gisgrer/ Tolan Fs ro anprah © 2012, Sabatier ne. A Nhs se rete cameras Qwest The menu selections are suitable for my business needs / Lasblection du ‘manuest spproprié 4 mes besoine ‘Count Of Respondents per Response Agree / Diaccore Obagree / En désaccars Newtzal / Neutre to Response Strongly Agree / fement en accord Strongly Dieagree / Fotalement en desaccard ° 200 aD 80 80 400 azo.na0S8 «a Response ota! Responses a woe acon = 500% ‘Strony Osagree/ Teale wr aassome 3 20K 1am satisfied with pricing / Je suis satisfait des prs aterts xa Rempomes a4 ‘Count OF Respondents per Response Agree / Dieccord Disagree / Ea dacaccard Neutral) Neutre Mo Response Strongly Agree / Totalement en accord Strongly Olsagree / Totalementon ° 20 40 50 80 100 ‘Response Total Responses Rene] Sasi =e 300% (ieagres / En tacaccord a rs Tear] eae 1 soa Wa hawore 7 300% Siren fares | Toalonent more = ahem ‘Seong Gages | Toalanait on AECara = 30% January 25, 2012 st Qtr 2nd ar 30.0 sana asian, hart Question #7: Rate our "new" cashier stand: Evaluer nos nouvelles stations de caisse: Rating / Pointage 1": Poor/ Pauvre 5.2% 2°: Average / Moyen 6.6% 3”: Good / Bon 17.7% 4: Very good / Tres Bon 31.5% 51: Excellent / Exeefient 35.7% 8": Not completed / Noncamplété 3.25 mis ate 2nd aie 23:4 a0 mana sth art man an Question # 8: Hols many times per week do you eat lunch in our cafeteria: Combien de fois parsemaine mangez-vous votre repos 4 la cafétéria? Rating / Pointage One (Ue 22.0% 2": Two/ Deux 19.9% 3°: Three / thais 145% 4": Four / Quatre 22.0% 5": Five /Cing 145%, 6", Zero / Zero 70% January 25, 2012 satan 2nd ate #31d.0t sata | th ate | Question #3: Rate our variety of food items: Evaluer la diversité alimentaire: Rating / Pointage 1" : Boor / Pawre 14% 2 Average /Moyen 8.2% 3": Good / Bon 259% 4°: Very good / Ties Bon 37.6% 3: Excellent / Excellent «26 7%, mastatr 2nd Otr Question # 4: {f youcould add 2 new food item what would it be: Quel touivel aliment ajouteriez-yous? Full Salad Bar / More Vegeterian Food / Thai -mexican-Suchi / More variaty of Muffin / Healthier Choice, Rating/ Poinage Ast Not completed /Non compieté 38% 2nd: Completed / Complété 62% January 25, 2012 strat 2nd Qtr 31d dir wth atr = Sth Or sth Ort Question #9 ; How may times per week do you eat lunch at other food establishments: Combien de fols par semaine mangez-vous un repas ailleurs? Rating / Pointage 2":One /Un a4B%, 2°: Two / Deux 31.0% 3". Three / Trois 44% 4". Four / Quatre 32% 5°: Five /Cing 1.8% 6": Zero / Zéro 347% mista 2nd ate 3rd Gir math ate 5th Or ethan Question # 10; Overall how da you fate out cafeteria? Comment évaluez-vous notre cafétéria an générale? levators are available st al times when needed / Los ascenseuts sont Aisponstes en tout tempe ‘Count Of Respondents per Response Agree /D'sccard Disagree / En désaccond Neutral / Neutre No Response Strongly Agree / Totalement en accord Strongly Disagree / Totalement en desaccord ° 20 48. 2 £0 190 120 140, Response Total SoResponses aoe 7 Disses] fr dence = Toe Near] Rae @ 100% NeRepone 7 7 ‘Song Arex Tealement en accord 7 300% SLi 74008, ‘oie 2012 Sana Ser ne gen esr et cae onyoarrers oe Marte 6 aston Lighting is appropriate in the common spaces / Uéclaicage ext spproorié dane les aes communes Tokai Responig 334 Count Of Respondents per Response Dinsoree / En désas No Response Svongty Agree / Stronoly Disagree / Totalement en ‘eesaccord ° 0 80 120 160 200 240 Response ‘otal SeResporses Responses hone | aoe 238 700% Nears] Wee ¥ 7a ‘irony Agron] Toalament ey accord = 150% Dorm usin {8 response to my request, Yant satisfied with the end result / Sulte 4 ma semanas, 334 Agree / Dactord Eo désaccord Newval/ Neutre No Response Swongly Agree / Totalement en accord Strongly Disagree / aeeaccord is Satis du reaultat final Count Of Respondents per Response ° 20 38 eo 100 »««120=S 140 =O StO Respone Tota SoResponses Rewponees Tera 7 tae % 300% Srey Omar | Taaleret er Canard a Too vest Specialized menu items are available on eequest / Des articles spéctatises du ‘menu sont diaponibies sur demande Tous Nespas a ‘Count Of Respondents per Response (D'necore Disagree / Eo disaccord Neutr J Neutre te Response Strongly Agree / Totslemant en accord Strongly Disagree / desaccord ° 40 80 420 160 200 2ao 280 response Total SsResponses Responses ewe accord ” Toe Dien Jen ease 7 300% Nearal] Ree erry 725m ta Ressonee 70% Seong Oisgies Toakoret or Genco = ry Malian of Elevators / Mowvite ges ascencears Aares / D'accors Disagree / En désaccors Neutral / Nevtre No Response Strongly Agree / Totsiement en accord Stongly Disagree / [ievators function properly / Les ascensaurs fonctionnent correctement Count Of Respondents per Response Totatement en desaccore 6 or 40 0 60 109 120 Rexporse etal semerporses Responses: hae] accord 6 ry iengree Bn desaccos = sao Wear] Nee 7 Tao Te tenon = 130% ‘ona Agree Toalemant wr acrore e em Birengy Cuagies | Toulonem wr aaa = 15.00% Conv @ 202, sana Star aA Watts Reser om ote oxeaaers January 25, 2012 Rating / Pointag 1": Poor / Pauvre 1.2% 2" Average / Moyen 8.2% 3” Good / Bon 22.7% a”: Very good / Trés Bon 43.6% 5%: Excellent / Excellent 23.9% 6": Not completed /Non complété 0.4% mist ate 2nd ate Question # 13: Total percentage of porticipation to the survey (approximate numiber of employees at NHQ as. of Jenuery 31, 2012 ) Participation totale au sondage (nombre approximatifd'employées 4'AC en dates du 31. janvier 2012) 1st : Not comp! d the survey / Non pas complétées le sondage 75.1% 2nd: Comipleted the Survey / Compleété le sondage 24.9% Survey Dashboard saba. Aesponae Subst From 210 15 ie comes Survey Tite Faclities Management Yotbttemnber of 33 | Sect Tite 1+ Tempersture / Température Question ‘The office temperature ts comfortable / La température dans lex bureaus est confortable Total Responses ae Count Of Respondents per Response Agree / accord Disagese / En aesaccorg Neutral / Neutre No Response Svongly Agree / Totalement en accord ‘Strongly Disagree / deeaceard 6 40 30 120 160 200 Respoiine SeResponeee Taree / Oateard Ex) Dnagres 7 Gesaceed a 100% Weal | are 7 Tew wo Responae 2 ry ronghy Agee Toalenart SE % Tow rongy Disogres/Totaloment en GER Tm Pag mao ‘ January 25, 2012 wastatr 2nd ate 31a ote mathate asinat| wth Ort Question #5: Rate the East Side Café: Evaluer le nouveau East Side Café Rating / Pointage 1: Poor / Pauvre 0.4% 2: Average / Moyen 1.6% 3°: Good / Bon 135% 4”: Nery good / Trés Bon 25.5% Bxcollent / Excellent 24.9% 8; Not completed / Nof compidts, 34.3% mst Qtr mda Questioni# 6, What would you like to sce seryed at the East Side café: Qu aimiecig2-Vous voir servi gu EastSide Café? Rating / Pointage Ast :Not completed / Non compieté 430 2nd: Completed / Compieté 57% ‘secnon Ta 1 Food Services / Services alimentaires Questo {am satisfied with the quality and variety ofthe food sarviees provided / 36 suis satiate avec ia qualité et a varéte des tervices alimentaires tat Responses as Count Of Respondents per Response Aare / B'sceordt Disagree / En Gésaccora Neutral / Mevtre Strongly Agree Totalement en accord ‘otaiemant en Respom Tot ‘omesponses Responses mare a = Tam Disovee/ be desacard w T700 Tonia heare = Tem Seanghy es /Toalenent es ac w a ‘oop © 2082, Sab Stee AB gh Rend rt Sa @arwaas