Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Management
Lecture Notes
Farmala Jacobs
Course Description
Course offers an introduction to the
theories and practices of human
resource management
Discussion
What comes to mind when you think of
HRM?
unsatisfactory
So...what is HRM?
The concept of fit with the strategic thrusts of the
organisation
HR strategies exist to ensure that the culture,
values, structure and processes of the
organisation, and the quality, flexibility,
motivation and commitment of its members to
contribute fully to the achievement of its
objectivesshould match the business strategy
Cooke 1990
HRM Defined
The attainment of business objectives through
the contribution it makes to the creation of an
environment in which people commit
themselves to and effectively accomplish the
tasks assigned to them.
(Nurse)
HRM Defined
Strategic HRM is largely about integration; to
ensure that HRM is fully integrated into
strategic planning; that HRM policies cohere
across policy areas and across hierarchies and
that HRM practices are accepted and used by
line managers as part of their everyday work.
(David Guest)
HRM Strategy
Why is HR critical to firm performance?
85% of all firms in the US are service firms.
Service is delivered by people.
Low quality HR leads to low quality customer
service.
In the 21st century effective knowledge
management translates into competitive
advantage and profits.
Knowledge comes from a firms people.
HRM Strategy
What is unique about Human Resource
Management?
HR is multidisciplinary: It applies the disciplines of
Economics
(wages,
markets,
resources),
Psychology (motivation, satisfaction), Sociology
(organization structure, culture) and Law
(min.wage, labor contracts, EEOC)
HR is embedded within the work of all managers,
and most individual contributors due to the need
of managing people (subordinates, peers and
superiors) as well as teams to get things done.
HRM objectives
Employee job satisfaction, self-actualisation
and motivation
Employee effectiveness and efficiency
Improved quality (innovation & Creativity)
Cost-effectiveness and competitiveness
Labour flexibility
(Ivancevich)
HMR objectives
Employee commitment
Increased competence (training &
development)
Participation and autonomy
Creating readiness for change
(Ivancevich)
HRM objectives
Rewards and incentives linked to performance
More organic structures
Recognition of human resource or people
issues at the strategic level
Human
Resource
1
Management
Safety and
Health
Staffing
Job Analysis
Human Resource Planning
Recruitment
Selection
Compensation
Compensation - All
rewards that
individuals receive
as a result of their
employment
HRM Manger
HRM Manager
To facilitate the development of various organisational
teams and their working relationship with other teams
and individuals.
To try and relate people and work so that the
organisation objectives are achieved effectively and
efficiently.
To diagnose problems and to determine appropriate
solution particularly in the human resources areas.
To provide co-ordination and support services for the
delivery of HRD programmes and services.
To evaluate the impact of an HRD intervention or to
conduct research so as to identify, develop or test how
HRD in general has improved individual or organisational
performance.