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aaliyahjames12@gmail.com

Aaliyah James
#### Mill Ave. Los Angeles, CA 90210 (###) ###-#### aaliyah@email.com

OBJECTIVE: To obtain a position as a Dentist where I can utilize my skills and grow within an organization.
EDUCATION
Arizona State University- Polytechnic - Mesa, AZ
Deans List Fall 2014
Bachelor of Science, Applied Biological Sciences
Expected Graduation Date: May 2016
Foothill College - Los Altos, CA
2012-2014, Deans List Fall 2013
2014 Softball Team Captain
Piedmont Hills High School - San Jose, CA
Diploma 2012
Varsity softball 2012, Team Captain

SKILLS
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CPR/AED certified for Professional Rescuers


Proficient in Microsoft Office Word & Excel
Knowledge of POS systems & cash handling procedures
Ability to work in fast paced environments
California Food Handler Certification

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Attention to detail and data entry


Excellent customer service skills
Ability to adapt in any company culture
Work well under pressure
Multi-line telephone systems

WORK EXPERIENCE
24 HOUR FITNESS Chandler, AZ
Kids Club Attendant
February 2015 to present
Provide a safe, fun, and interactive environment for children while parents work out.
Greet parents and ensure proper check in and check out process for childs safety.
Follow all Kids Club policies and procedures.
Contribute to running a clean, friendly and well-maintained club.
Conduct all activities in a kid-friendly, positive, and professional manner
KASA MORENO REALTY & INSURANCE SERVICES San Jose, CA
Receptionist Service Coordinator
February 2010 to June 2014
Provide internal and external customers with excellent service.
Answer multi-line telephone system, greet and direct clients to appropriate departments.
Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
Schedule appraisals and inspections.
Process and track payment of all incoming invoices.
Attend promotional events such as fairs and parades to promote agency and services.
Order all office supplies, track expenses in annual budget, apply cost containment.

Last updated: 4/5/15

aaliyahdjames.weebly.com
aaliyahjames12@gmail.com
TEAM SAN JOSE- PEETS COFFEE San Jose, CA
Barista Cashier
January 2013 to June 2014
Consistently provide friendly and pleasant customer service by being courteous, professional.
Utilize the proper use of Point of Sale (POS) systems, transaction processing, cash handling and maintain
knowledge of menu items/prices by confirming prices on menu boards and POS system.
Balance cash drawer and make deposit drops to designated Vault.
Brew and prepare quality beverages to all customers according to Peets Coffee standards.
Operate and maintain brewing equipment and inform supervisor of any deficiencies or equipment malfunctions.
Set up, stock and display product, clean up after shifts and maintain accurate inventory counts.
Support brand consistency through delivery of exceptional customer service to all customers.

REFERENCES
Available upon request

Last updated: 4/5/15

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