In this Document

Symptoms
Changes
Cause
Solution
References

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not been subject to an independent technical review.

Applies to:
Oracle Applications Technology Stack - Version: 11.5.9
Oracle Applications Manager - Version: 11.5.9
This problem can occur on any platform.

Symptoms
While logging into the application through http://host.domain:port/oa_servlets/AppsLogin,
the error "HTTP 404 - File not found" appears on the page.

Changes
Customer cloned on to IBM HACMP cluster server. There are two ip addresses configured,
service and physical. Both were showing up in the cluster.

Cause
The issue is caused by the following setup:
Incorrect virtual hostname configuration at IBM HACMP cluster
nslookup output did not return correct value.
.

Solution
To implement the solution, please execute the following steps:
1. Correct virtual ip and hostname configuration at IBM HACMP cluster. Make sure
nslookup <host.domain> gives the output as follows:
e.g. nslookup ebs11i.oracle.com
Server: util1.oracle.com
Address: 15.61.268.18

Name: ebs11i.oracle.com
Address: 15.61.208.104
2. Modify /etc/hosts file to have webhost as the first entry in the following format.
<ip_address> <host.domain> <alias>
e.g.
15.61.208.104 ebs11i.oracle.com ebs11i
3. Run autoconfig and bounce your midtier services.

References
NOTE:390666.1 - How to determine if you are on the latest Autoconfig related patches.