Company, Inc.

123 Alphabet Drive

Los Angeles, California 90002

15 October 2012
Mr. John Doe
Customer Service Representative
Widgets Galore, Inc.
987 Widget Street
Miami, Florida 33111
Dear Mr. Doe:
I am writing you concerning a recent purchase of widgets. Approximately two weeks ago, on
October 1, I ordered a total of 50 widgets for Company, Inc. via the Widgets Galore client
webpage. I received an email notification two days later confirming the receipt of payment and
the shipment of the widgets. According to your website, shipments should reach their destination
within 3-5 business days of being sent, but I have yet to receive the widgets. Do you have any
information on what may have happened to delay the shipment or where the shipment is
currently?
I have worked with Widgets Galore, Inc. in the past and have the greatest confidence in your
products and customer service. We need the shipment of widgets soon, however, and I hoped
you might be able to provide me with an idea of when I can expect them. Thank you in advance
for any help you might be able to offer.
Sincerely,

Leroy Jenkins

Company, Inc.
123 Alphabet Drive
Los Angeles, California 90002
15 November 2012

Prince Humperdink
Supervisor of Product Development
Pet Supply Provider, Inc.
472 Canine Road
Los Angeles, California 90002
Dear Mr. Humperdink:
It was a pleasure meeting you at the conference last week. As we discussed, I sincerely believe
that the widget gizmo produced by Company, Inc. can greatly streamline your production
process. If you are still willing, I would like to bring some of the key members of my team along
with me to meet with you at Pet Supply Provider, Inc. We would like to give you an overview of
our services and discuss with you the best plan to suit your needs.
Meeting in person would allow us to fully evaluate your wants and needs. Our team is available
to meet any time this week or next. Please let me know, at your earliest convenience, when you
would be available.
Cordially,

Westley Rogers

Company, Inc.
123 Alphabet Drive
Los Angeles, California 90002
15 December 2012.

Dr. Pepper Potts

Marketing Representative
Creativity Plus, Inc.
824 Imagination Lane
Miami, Florida 33111
Dear Pepper,
Working with Creativity Plus, Inc. for the past four months has been a wonderful experience.
Regrettably, Company, Inc. no longer has need of your services. We have decided to move our
company in a different direction, and that decision requires that we make a number of changes to
our infrastructure. To that end, we have decided to keep all of our current marketing efforts inhouse, so we can no longer make use of your marketing consultation services.
Thank you for the excellent work you have done for us. I hope to remain on good terms with you
and Creativity Plus, Inc., and if we require services similar to what you have provided for us in
the past, we would certainly like to consider you again. Attached you will find the final check
for your services.
Warm regards,

Tony Stark

5 Hill Street
Madison, Wisconsin 53700
March 15, 2005

Ms. Mary Jane Watson

President
Watson, Jones & Jones
123 International Lane
Boston, Massachusetts 01234
Dear Ms. Jones:
Ah, business letter format-there are block formats, and indented formats, and modified block
formats . . . and who knows what others. To simplify matters, we're demonstrating the block
format on this page, one of the two most common formats. For authoritative advice about all the
variations, we highly recommend The Gregg Reference Manual, 9th ed. (New York: McGrawHill, 2001), a great reference tool for workplace communications. There seems to be no
consensus about such fine points as whether to skip a line after your return address and before
the date: some guidelines suggest that you do; others do not. Let's hope that your business letter
succeeds no matter which choice you make!
When you use the block form to write a business letter, all the information is typed flush left,
with one-inch margins all around. First provide your own address, then skip a line and provide
the date, then skip one more line and provide the inside address of the party to whom the letter is
addressed. If you are using letterhead that already provides your address, do not retype that
information; just begin with the date. For formal letters, avoid abbreviations where possible.
Sincerely,

Peter Parker (not typing letter)

enclosure

3519 Front Street

Mount Celebres, CA 65286
October 5, 2004

Ms. Betty Johnson

Accounts Payable
The Cooking Store
765 Berliner Plaza
Industrial Point, CA 68534
Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store has been late with paying
their invoices for the past three months.
In order to encourage our customers to pay for their invoices before the due date, we have
implemented a discount model where we'll give you 2% off your invoice if you pay us within 10
days of receiving the invoice.
I hope that everything is going well for you and your company. You are one of our biggest
customers, and we appreciate your business. If you have any questions, feel free to contact me at
(555) 555-5555.
Sincerely,

Kane Smith

26 rue Washington
75008 Paris, Texas 12345
November 7, 2014

Darth Vader
Interplay Languages
77 bd Saint Germain
Paris, KY 75006
Dear Sir
I am interested in working as Director of Studies for your organisation. I am an EFL language instructor
with nearly 10 years' experience to offer you. I enclose my resume as a first step in exploring the
possibilities of employment with Interplay Languages.
My most recent experience was implementing English Through Drama workshops for use with corporate
clients. I was responsible for the overall pedagogical content, including the student coursebook. In
addition, I developed the first draft of the teacher's handbook.
As Director of Studies with your organisation, I would bring a focus on quality and effectiveness to your
syllabus design. Furthermore, I work well with others, and I am experienced in course planning.
I would appreciate your keeping this enquiry confidential. I will call you in a few days to arrange an
interview at a time convenient to you. Thank you for your consideration.

Yours faithfully

Luke Skywalker

350 5th Avenue

New York, NY 10118
March 15, 2015

Mr. Henley Reeves

President and CEO
BioDynamics Llc.
1525 Broadway, Suite 4500
New York, NY 10034
Dear Mr. Reeves:
As Chairperson of the Corporate Conscience Campaign - Helping the Homeless in New York, I
am writing this to thank you personally for your company's support in last month's fund-raising
effort.
As I indicated when we spoke on the phone two weeks ago, the campaign was considered a
resounding success, raising a total of $1.65 million to-date, significantly exceeding our target of
$1 million. Some donations are still trickling in, so we could end up close to a total of $2 million.
BioDynamics was an influential leader throughout the entire three-month campaign. In fact, we
couldn't have succeeded without the generous support of your company, both financially, and
through your organizational and administrative assistance. Your Team Leader, Kathryn Gomez
was particularly impressive, going above and beyond what we could have expected of someone
performing as a volunteer while continuing on with her day-to-day duties. Please convey my
special thanks to Kathryn.
I would also ask you to convey my sincere thanks and congratulations to all of those other people
in your company who contributed in any way to the Helping the Homeless Campaign. Please tell
them that the sum of their contributions resulted in a major success that they should all be proud of
taking part in.
I believe that the 27 companies that participated in this effort have set a new standard for social
responsibility in this community, and have set a powerful example that will inspire other
companies and organizations to do the same.
I look forward to seeing you at the Mayor's special thank you reception next month.
Yours sincerely,

Daniel J. Atlas

AW

400 Broad Street

Seattle, WA 98109
November 15, 2014

Mrs. Beverly Crusher

4575 Village Drive
Seattle, WA 98105-5032
Dear Mrs. Crusher:
I was deeply saddened to learn of Frank's death and I would like to express my sincere sympathy to you and your
family on behalf of the senior management team here at Interconnect Corp. Your husband was highly respected by
managers and employees alike throughout the entire company. He was regarded as a visionary leader by anyone
who ever worked with him.
Frank's contributions to this company during his 27 years of dedicated and selfless service were many and varied. In
the early years he was a major part of our initial expansion overseas, and a number of the offices he set up in Europe
are still operating very successfully. In recent years Frank was a key player in our transformation to full digital
technology, a move which catapulted us into a leadership position in the industry. Believe me, his contributions to
this company will not be forgotten.
Please accept my heartfelt condolences at this difficult time and I ask you to please pass these sentiments on to your
children. Your husband was a remarkable man in many ways. Knowing him personally as I did for many years, I am
well aware of the difference he made in the lives of many people, both here in the company, and in his private life.
He will be missed by many.
With sincere sympathy,
Jean Luc Picard