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Service Bulletin
Integrated Furnace Control Diode Error
ADX-R, AUX-R, ADY-R, AUY-R, TDX-R, TUX-R,
TDY-R, TUY-R Two Stage 90+ Gas Furnaces
ORDER No: FURN-SVB14A-EN
Introduction
The purpose of this bulletin is to inform the field of an error in the production of the
Integrated Furnace Controls (IFCs) used in the furnace models in the table below.
The action described in this bulletin is not being taken to address a safety concern.
However, failure to perform the corrective action described in this bulletin may result in
No Heat complaints, frozen or burst water pipes, etc.. This is a mandatory rework.
Trane
Trane
(CNT03778)
(CNT03777)
American
Standard
American
Standard
(CNT03778)
(CNT03777)
TDX060R936W3
TDY060R9V3W4
ADX060R936W3
ADY060R9V3W4
TDX080R942W3
TDY080R9V3W4
ADX080R942W3
ADY080R9V3W4
TDX100R948W3
TDY100R9V4W4
ADX100R948W3
ADY100R9V4W4
TDX120R960W3
TDY120R9V5W4
ADX120R960W3
ADY120R9V5W4
TUX060R936W3
TUY060R9V3W4
AUX060R936W3
AUY060R9V3W4
TUX080R942W3
TUY080R9V3W4
AUX080R942W3
AUY080R9V3W4
TUX100R948W3
TUY100R9V4W4
AUX100R948W3
AUY100R9V4W4
TUX120R960W3
TUY120R9V5W4
AUX120R960W3
AUY120R9V5W4
Discussion
The error is a wrong part on the IFC which causes a failure of the draft inducer power
supply circuitry. The IFC will fail to energize the draft inducer, resulting in a 3 flash
(Pressure Switch Circuit) error and No Heat. Some of the reports of failures have
been at unit start up. The R27 resistor at the top of the IFC may be burned open
visibly.
The error is limited to IFC date codes of 0424 through 0433 (White Rodgers date code
is 4 digits 04=2004, 24= fiscal week 24 the 2nd week of June). The date code is
found on a label on the lower, left corner near the 12 pin polarized plug (See Fig. 1)
These IFCs were used in furnaces produced between serial number date code
ranges of 424****** through 433******.
FIGURE 1
0424
D342062P01
FURN-SVB14A-EN
WARNING
Hazardous Voltage!
Disconnect all electric power, including remote disconnects before servicing.
Follow proper lockout/tagout procedures to ensure the power can not be
inadvertently energized. Failure to disconnect power before servicing could
result in death or serious injury.
All affected furnaces with 424****** to 433****** serial number date code range which
are already installed must have the IFC date code checked immediately. The IFC
must be replaced if the IFC date code is 0424 through 0433.
Also, a thorough functional start up should be performed after replacing the IFC,
checking all modes of operation. Check low-fire and high-fire heating operation and
ensure proper input rates, airflow and temperature rise.
Field Warehouse Inventory
Furnaces with 428****** through 433****** date codes in IWD and DSO inventory are
to be returned for factory rework.
Furnaces with 424****** and 427****** date codes may be unboxed and inspected for
the IFC date code using the following guidelines:
FURN-SVB14A-EN
Dealer Inventory
Dealers who have inventory for return should make arrangements through their local
Distributor or Trane Dealer Sales Office. If a dealer has a furnace which falls in these
date ranges with a bad IFC in it, they may install the furnace if the job requires it for
building commission, real estate closings or medical necessity as long as the local
Dealer Support Specialist or Field Service Representative approves it. The DSS or
FSR must first ensure the dealer understands what is required to change the IFC and
how to test the system after installation.
Parts
All of the CNT03777 (ADY / AUY / TDY / TUY furnaces) and CNT03778 (ADX-R /
AUX-R / TDX-R / TUX-R furnaces) in the National Parts Distribution Center in
Memphis, TN have been checked and purged. All known service parts in field
inventory and in factory inventory should be good.
Parts changed out in the field are on mandatory return to the supplier for quality
analysis and therefor must be returned to the local parts center or distributor. Please
use the replacement part box for return and indicate the original furnace model and
serial number on the outside of the box.
Parts Centers and Distributors please include a copy of the warranty claim with the
part.
Questions
Contact your local Dealer Support Specialist or Field Service Representative with
questions regarding this Service Bulletin.
FURN-SVB14A-EN
File Number
Supersedes
New
Stocking Location
Electronic Only
Trane and American Standard have a policy of continuous product data and product improvement
and reserve the right to change design and specifications without notice. Only qualified technicians
should perform the installation and servicing of equipment referred to in this bulletin.
FURN-SVB14A-EN