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____________________
Information in this document is subject to change without notice.
2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.;
Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model DCTA
August 2007
P/N JY487
Rev. A00
Contents
Finding Information
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31
Mouse (Non-Optical) .
Floppy Drive
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Troubleshooting Tools .
Power Lights
31
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37
Diagnostic Lights
Beep Codes
22
25
21
. . .
System Messages
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Dell Diagnostics
39
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41
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41
Hardware Troubleshooter
Contents
Troubleshooting
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46
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46
Battery Problems
Drive Problems
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48
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50
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54
Memory Problems
Mouse Problems
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55
Power Problems
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55
Printer Problems
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56
Network Problems
Scanner Problems
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61
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Index
45
Contents
Finding Information
NOTE: Some features or media may be optional and may not ship with your
computer. Some features or media may not be available in certain countries.
Find It Here
Find It Here
Warranty information
Find It Here
Find It Here
Find It Here
Find It Here
linux.dell.com
10
lists.us.dell.com/mailman/listinfo/linuxprecision
13
3
4
12
11
10
7
9
8
11
Dell badge (rotatable) Use the plastic handle on the back of the Dell badge to
rotate the badge for tower-to-desktop or desktop-totower conversion.
power button
12
10 power light
11 microphone
connector
12 headphone connector
13
power connector
voltage selection
switch
14
back panel
connectors
card slots
12
11
10
15
power button
16
power light
10 microphone
connector
11 headphone connector
17
4
1
card slots
power connector
voltage selection
switch
18
back panel connectors Plug serial, USB, and other devices into the
appropriate connector.
6
7
11
10
mouse connector
Plug a PS/2 mouse into the green mouse connector. Turn off
the computer and any attached devices before you connect
a mouse to the computer. If you have a USB mouse, plug it
into a USB connector.
parallel
connector
link integrity
light
19
network adapter
connector
network activity
light
line-out
connector
line-in connector
20
10 serial connector
11 keyboard
connector
21
1 Remove all installed floppy drives or media card readers by following the
steps in "Removing a Floppy Drive or Media Card Reader (Tower
Computer)" in your Users Guide, and then reinstall a single floppy drive or
media card reader by following the steps in "Installing a Floppy Drive or
Media Card Reader (Desktop Computer)" in your Users Guide.
2 Remove all installed optical drives by following the steps in "Removing an
Optical Drive (Tower Computer)" in your Users Guide, and then reinstall
the drives by following the steps in "Installing an Optical Drive (Desktop
Computer)" in your Users Guide.
Switching From Desktop to Tower Orientation
1 Remove the floppy drive or media card reader (if installed) by following
the steps in "Removing a Floppy Drive or a Media Card Reader (Desktop
Computer)" in your Users Guide, and then reinstall the floppy drive or
media card reader by following the steps in "Installing a Floppy Drive or
Media Card Reader (Tower Computer)" in your Users Guide.
2 Remove all installed optical drives by following the steps in "Removing an
Optical Drive (Desktop Computer)" in your Users Guide, and reinstall the
drives by following the steps in "Installing an Optical Drive (Tower
Computer)" in your Users Guide.
22
If your enclosure has doors, ensure that they allow at least thirty percent
airflow through the enclosure (front and back).
23
24
Do not install your computer in an enclosure that does not allow airflow.
Restricting the airflow can cause your computer to overheat, and may
impact your computers performance.
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to transfer data, such as:
E-mail messages
Toolbar settings
Window sizes
Internet bookmarks
You can transfer data from one computer to another computer over a network
or serial connection, or by storing the data on removable media, such as
a writable CD or DVD.
NOTE: You can transfer information from one computer to another computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers. To transfer data over a serial connection, you must use the Network
Connections utility in the Control Panel to perform additional configuration steps,
such as setting up an advanced connection and designating the host computer and
the guest computer.
For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, (How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP). This information may not be
available in certain countries.
Using the Files and Settings Transfer Wizard requires the Operating System
installation media that came with your computer or a wizard disk, which the
wizard can create for you.
NOTE: For more information about transferring data, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell Computer Using the Microsoft Windows XP
Operating System?).
NOTE: Access to the Dell Knowledge Base document may not be available in
certain countries.
25
Files and Settings Transfer Wizard (With the Operating System Media)
NOTE: The Files and Settings Transfer Wizard designates the source computer
from which data is to be transferred as the old computer, and designates the
destination computer to which the data is going to be transferred as the new
computer.
PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER:
3 Under Where are the files and settings?, click to select the method you
chose for transferring your settings and files, then click Next.
The wizard reads the collected files and settings and applies them to the
destination computer. When the transfer is complete, the Finished screen
appears.
4 Click Finished, and then restart the computer.
Files and Settings Transfer Wizard (Without the Operating System Media)
To run the Files and Settings Transfer Wizard without the Operating System
installation media, you must create a wizard disk. The wizard disk allows you
to create a backup image file on removable media.
NOTE: The Files and Settings Transfer Wizard designates the source computer
from which data is to be transferred as the old computer, and designates the
destination computer to which the data is going to be transferred as the new
computer.
CREATE A WIZARD DISK:
27
6 Under What do you want to transfer?, click to select the data you want to
transfer, then click Next.
The selected data is copied and the Completing the Collection Phase
screen appears.
7 Click Finish.
TRANSFER DATA TO THE DESTINATION COMPUTER:
28
Surge protectors
Line conditioners
Surge Protectors
Surge protectors and power strips equipped with surge protection help
prevent damage to your computer from voltage spikes that can occur during
electrical storms or after power interruptions. Some surge protector
manufacturers include warranty coverage for certain types of damage.
Carefully read the device warranty when choosing a surge protector and
compare joule ratings to determine the relative effectiveness of different
devices. A device with a higher joule rating offers more protection.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall jack and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall jack during electrical storms.
Line Conditioners
NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
29
Use a vacuum cleaner with a brush attachment to gently remove dust from
the slots and holes on your computer and from between the keys on the
keyboard.
NOTICE: Do not wipe the display screen with a soap or alcohol solution. Doing so
may damage the antiglare coating.
To clean your monitor screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
monitors antistatic coating.
Wipe the keyboard, computer, and plastic part of the monitor with a soft
cleaning cloth moistened with water.
Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse (Non-Optical)
1 Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
2 Wipe the ball with a clean, lint-free cloth.
3 Blow carefully into the ball cage to dislodge dust and lint.
4 Clean the rollers inside the ball cage with a cotton swab moistened lightly
with isopropyl alcohol.
5 Recenter the rollers in their channels, as needed. Ensure that fluff from
the swab is not left on the rollers.
6 Replace the ball and retainer ring, and then turn the retainer ring clockwise
until it clicks into place.
30
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. The heads may become
misaligned and prevent the drive from operating.
Clean your floppy drive using a commercially available cleaning kit. These
kits contain pretreated floppy disks to remove contaminants that accumulate
during normal operation.
1 Hold the disc by its outer edge. You can also touch the inside edge of the
center hole.
NOTICE: To prevent damaging the surface, do not wipe in a circular motion around
the disc.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the
unlabeled side) in a straight line from the center to the outer edge of the
disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are safe to use on DVDs.
Troubleshooting Tools
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The power button light located on the front of the computer illuminates and
blinks or remains solid to indicate different states:
If the power light is green and the computer is not responding, see
"Diagnostic Lights" on page 33
31
If the power light is blinking green, the computer is in standby mode. Press
a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
If the power light is off, the computer is either turned off or is not
receiving power.
32
Reseat the power cable into both the power connector on the back of
the computer and the electrical outlet.
If the computer is plugged into a power strip, ensure that the power
strip is plugged into an electrical outlet and that the power strip is
turned on.
Ensure that the main power cable and front panel cable are securely
connected to the system board (see "System Board Components" in
your Users Guide).
Ensure that the voltage selection switch is set to match the AC power
at your location, if applicable.
Remove and then reinstall any cards (see "Cards" in your Users
Guide).
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3,
and 4 on the front panel (see "Front View (Tower Orientation)" on page 11 or
"Front View (Desktop Orientation)" on page 15). When the computer starts
normally, the lights flash, and then turn off. If the computer malfunctions,
use the sequence of the lights to help identify the problem.
NOTE: After the computer completes POST, all four lights turn off before booting to
the operating system.
Problem Description
Suggested Resolution
33
Light Pattern
Problem Description
Suggested Resolution
A possible graphics
card failure has
occurred.
A possible floppy or
hard drive failure has
occurred.
34
Light Pattern
Problem Description
Suggested Resolution
No memory modules
are detected.
A possible system
Perform the procedures in "Restoring
board resource and/or
Your Operating System" in your Users
hardware failure has
Guide.
occurred.
If the problem persists, contact Dell
(see "Contacting Dell" in your Users
Guide).
35
Light Pattern
Problem Description
A possible expansion
card failure has
occurred.
36
Suggested Resolution
1 Determine if a conflict exists by
Light Pattern
Problem Description
Suggested Resolution
Beep Codes
Your computer may emit a series of beeps during start up. The series of beeps
is called a beep code and can be used to help identify a problem with your
computer.
If your computer emits a series of beeps during start-up:
1 Write down the beep code.
2 Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on
page 41).
Code
Cause
2 short, 1 long
37
Code
(repetitive
short beeps)
Description
Suggested Remedy
BIOS checksum
failure. Possible
motherboard failure.
No memory modules
are detected.
Possible motherboard
failure.
RAM Read/Write
failure.
38
Code
(repetitive
short beeps)
Description
Suggested Remedy
Real time clock failure. Replace the battery (see "Replacing the
Battery" in your Users Guide).
Possible battery failure
or motherboard failure. If the problem persists, contact Dell (see
"Contacting Dell" in your Users Guide).
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
A L E R T ! P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S YS T E M H A V E F A I L E D A T
C H E C K P O I N T [ N N N N ]. F O R H E L P I N R E S O L V I N G T H I S P R O B L E M , P L E A S E N O T E
T H I S C H E C K P O I N T A N D C O N T A C T D E L L T E C H N I C A L S U P P O R T The computer
failed to complete the boot routine three consecutive times for the same error (see
"Contacting Dell" in your Users Guide for assistance).
C M O S C H E C K S U M E R R O R Possible motherboard failure or RTC battery low.
Replace the battery (see "Replacing the Battery" or see "Contacting Dell" in your
Users Guide for assistance).
C P U F A N F A I L U R E CPU fan failure. Replace the CPU fan (see "Removing the
Processor" in your Users Guide).
F L O P P Y D I S K E T T E S E E K F A I L U R E A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Contacting Dell" in your Users Guide for assistance).
D I S K E T T E R E A D F A I L U R E The floppy disk may be defective or a cable may be
loose. Replace the floppy disk/check for a loose cable connection.
39
40
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware Troubleshooter
to resolve the incompatibility.
Windows XP:
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
41
4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 44).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
42
5 After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
6 Close the Main Menu window to exit the Dell Diagnostics and restart the
computer.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
6 At the Boot Device Menu, use the up- and down-arrow keys or press the
appropriate number on the keyboard to highlight Onboard or USB
CD-ROM, and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in System Setup.
43
10 After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
11 Remove the Drivers and Utilities disc, then close the Main Menu window
to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
Option
Function
Express Test
Extended Test
Custom Test
Symptom Tree
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
in your Users Guide).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
44
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Tab
Function
Results
Errors
Help
Configuration
(Custom Test only)
Parameters
(Custom Test only)
Troubleshooting
Follow these tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
If a peripheral device does not work, ensure that the device is properly
connected.
If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
45
Battery Problems
CAUTION: There is a danger of a new battery exploding if it is incorrectly
installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R E P L A C E T H E B A T T E R Y If you have to repeatedly reset time and date information
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see "Replacing the Battery" in your Users Guide). If the battery still
does not work properly, contact Dell (see "Contacting Dell" in your Users Guide).
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE
Windows XP:
Click Start and click My Computer.
Windows Vista:
Click the Windows Vista Start button
If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
TE S T T H E D R I V E
Insert another disc to eliminate the possibility that the original drive is defective.
Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K S e e "Cleaning Your Computer" on page 30.
CHECK THE CABLE CONNECTIONS
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Hardware Troubleshooter" on
page 41.
R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 41.
46
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
ADJUST THE WINDOWS VOLUME CONTROL
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R See "Sound and Speaker Problems" on
page 58.
47
48
Windows XP:
1 Click Start Control Panel Printers and Other Hardware Phone and Modem
Options Modems.
2 Click the COM port for your modem Properties Diagnostics Query Modem to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Phone and Modem
Options Modems.
2 Click the COM port for your modem Properties Diagnostics Query Modem
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a checkmark next to it, click the checkmark to remove it
and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? <
> | Do not use these characters in filenames.
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1 Click Start Control Panel Add or Remove Programs Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Windows Vista:
1 Click Start
Control Panel Programs Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Quick Reference Guide
49
drive letter :\
T H E D E V I C E I S N O T R E A D Y The drive
cannot read the disk. Insert a disk into the drive and try again.
IS NOT ACCESSIBLE.
E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D I N S YS T E M S E T U P See
"System Setup Options" in your Users Guide.
ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS
Windows XP:
1 Click Start and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance System System
Properties Hardware Device Manager.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound.
2 Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
ENSURE THAT THE IEEE 1394 CARD IS PROPERLY SEATED
E N S U R E T H A T T H E I E E E 1 3 9 4 C A B L E I S C O N N E C T E D S E C U R E L Y T O T H E S YS T E M
BOARD CONNECTOR AND THE CONNECTOR ON THE FRONT I/O PANEL
I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E Contact Dell (see
"Contacting Dell" in your Users Guide).
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL
Contact the IEEE 1394 device manufacturer.
50
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE KEYBOARD CABLE
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the computer (see "Turning Off Your Computer" in your Users Guide),
reconnect the keyboard cable as shown on the setup diagram for your computer, and
then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
Remove any keyboard extension cables and connect the keyboard directly to the
computer.
TE S T T H E K E Y B O A R D Connect a properly working keyboard to the computer, then
try using the keyboard.
R UN THE H ARDWARE TROUBLESHOOTER See "Hardware Troubleshooter" on page 41.
NOTICE: You may lose data if you are unable to perform an operating system
shutdown.
TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
51
a key on your keyboard or moving your mouse, press and hold the power
button for at least 8 to 10 seconds (until the computer turns off), and then
restart your computer.
52
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Installing a Memory Module" in your Users Guide).
Reseat the memory modules (see "Memory" in your Users Guide) to ensure that your
computer is successfully communicating with the memory.
Run the Dell Diagnostics (See "Dell Diagnostics" on page 41).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS
Reseat the memory modules (see "Memory" in your Users Guide) to ensure that your
computer is successfully communicating with the memory.
Ensure that you are following the memory installation guidelines (see "Installing a
Memory Module" in your Users Guide).
53
Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Memory" in
your Users Guide.
Run the Dell Diagnostics (See "Dell Diagnostics" on page 41).
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE MOUSE CABLE
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
Remove any mouse extension cables, and connect the mouse directly to the computer.
Verify that the mouse cable is connected as shown on the setup diagram for your
computer.
RESTART THE COMPUTER
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Press <u>, press the up- and down-arrow keys to highlight Shut down or Turn
Off, and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the setup
diagram.
4 Turn on the computer.
TE S T T H E M O U S E Connect a properly working mouse to the computer, then try
using the mouse.
CHECK THE MOUSE SETTINGS
Windows XP:
1 Click Start Control Panel Mouse.
2 Adjust the settings as needed.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Mouse.
2 Adjust the settings as needed.
R E I N S T A L L T H E M O U S E D R I V E R See "Drivers" in your Users Guide.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Hardware Troubleshooter" on
page 41.
54
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C H E C K T H E N E T W O R K L I G H T O N T H E F R O N T O F T H E C O M P U T E R If the link
integrity light is off (see "Controls and Lights" in your Users Guide), no network
communication is occurring. Replace the network cable.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is firmly
inserted into the network connector on the back of the computer and the network jack.
RESTART THE COMPUTER AND ATTEMPT TO LOG ON TO THE NETWORK AGAIN
C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R UN THE H ARDWARE TROUBLESHOOTER See "Hardware Troubleshooter" on page 41.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G See
"Diagnostic Lights" on page 33.
I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving
power.
Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
Ensure that the electrical outlet is working by testing it with another device, such as a
lamp.
Ensure that the main power cable and front panel cable are securely connected to the
system board (see "System Board Components" in your Users Guide).
55
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printers
manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup
and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS
See the printer documentation for cable connection information.
Ensure that the printer cables are securely connected to the printer and the computer.
TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S
Windows XP:
1 Click Start Control Panel Printers and Other Hardware View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
56
3 Click Properties Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties, and then click Ports.
4 Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanners
manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N See the scanner documentation for setup
and troubleshooting information.
U N L O C K T H E S C A N N E R Ensure that your scanner is unlocked (if the scanner has a
locking tab or button).
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS
See the scanner documentation for information on cable connections.
Ensure that the scanner cables are securely connected to the scanner and the
computer.
VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S
Windows XP:
1 Click Start Control Panel Printers and Other Hardware Scanners and
Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Scanners and Cameras.
2 If the scanner is listed, Windows recognizes the scanner.
R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for
instructions.
57
NOTE: The volume control in MP3 and other media players may override the
Windows volume setting. Always check to ensure that the volume on the media
player(s) has not been turned down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are
connected as shown on the setup diagram supplied with the speakers. If you purchased
a sound card, ensure that the speakers are connected to the card.
E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the
speakers is automatically disabled when headphones are connected to the computers
front-panel headphone connector.
TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or
halogen lamps to check for interference.
RUN THE SPEAKER DIAGNOSTICS
R E I N S T A L L T H E S O U N D D R I V E R See "Drivers" in your Users Guide.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Hardware Troubleshooter" on
page 41.
58
59
60
Index
B
battery
problems, 46
beep codes, 37
connectors (continued)
network adapter, 20
parallel, 19
power, 14, 18
serial, 21
sound, 20
USB, 12, 16, 20-21
C
cards
slots, 15, 18
CD-RW drive
problems, 47
Dell Diagnostics, 41
CDs
operating system, 10
diagnostic lights, 33
Check Disk, 47
computer
beep codes, 37
crashes, 51-52
stops responding, 51
conflicts
software and hardware
incompatibilities, 41
connectors
headphone, 13, 17
IEEE, 12, 16
keyboard, 21
line-in, 20
line-out, 20
mouse, 19
Index
61
e-mail
problems, 48
IEEE
connectors, 12, 16
IEEE 1394
problems, 50
ergonomics information, 6
error messages
beep codes, 37
diagnostic lights, 33
problems, 49
Internet
problems, 48
IRQ conflicts, 41
K
F
Files and Settings Transfer
Wizard, 25
keyboard
connector, 21
problems, 51
hard drive
activity light, 12-13, 15, 17
problems, 47
labels
Microsoft Windows, 7
Service Tag, 7
hardware
beep codes, 37
conflicts, 41
Dell Diagnostics, 41
lights
back of computer, 33
diagnostic, 13, 17, 33
hard drive activity, 12-13, 15, 17
link integrity, 19
network, 19-20
network activity, 20
power, 13, 17
Hardware Troubleshooter, 41
headphone
connector, 13, 17
Help and Support Center, 9
help file
Windows Help and Support
Center, 9
62
Index
memory
problems, 53
power
button, 12, 16
connector, 14, 18
light, 13, 17
line conditioners, 28
problems, 55
protection devices, 28
surge protectors, 28
UPS, 28
messages
error, 49
modem
problems, 48
monitor
blank, 59
hard to read, 60
problems, 59
mouse
connector, 19
problems, 54
N
network
connector, 20
problems, 55
O
operating system
reinstalling, 10
Operating System CD, 10
optical drive
problems, 46-47
power light
conditions, 55
printer
connecting, 25
problems, 56
setting up, 25
problems
battery, 46
beep codes, 37
blue screen, 52
CD-RW drive, 47
computer crashes, 51-52
computer stops responding, 51
conflicts, 41
Dell Diagnostics, 41
diagnostic lights, 33
drives, 46
e-mail, 48
error messages, 49
general, 51
hard drive, 47
IEEE 1394, 50
Internet, 48
keyboard, 51
Index
63
problems (continued)
memory, 53
modem, 48
monitor hard to read, 60
monitor is blank, 59
mouse, 54
network, 55
optical drive, 46-47
power, 55
power light conditions, 55
printer, 56
program crashes, 52
program stops responding, 52
scanner, 57
screen hard to read, 60
screen is blank, 59
software, 52-53
video and monitor, 59
volume adjusting, 58
Product Information Guide, 6
T
transferring information to a new
computer, 25
ResourceCD
Dell Diagnostics, 41
troubleshooting
conflicts, 41
Dell Diagnostics, 41
diagnostic lights, 33
Hardware Troubleshooter, 41
Help and Support Center, 9
S.M.A.R.T, 40
R
regulatory information, 6
safety instructions, 6
scanner
problems, 57
64
Index
UPS, 28
USB
connector, 20-21
connectors, 12, 16
Users Guide, 6
V
video
problems, 59
voltage selection switch, 14, 18
volume
adjusting, 58
W
warranty information, 6
Windows XP
Files and Settings Transfer
Wizard, 25
Hardware Troubleshooter, 41
Help and Support Center, 9
reinstalling, 10
wizards
Files and Settings Transfer
Wizard, 25
Index
65
66
Index
DCTA
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Downloaded from www.Manualslib.com manuals search engine
____________________
Dell Inc.
DCTA
2007 8
P/N JY487
Rev. A00
71
. . . . . . . . . . . . . . . . . . . . . . . .
75
. . . . . . . . . . . . . . . . . . . . . . .
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75
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77
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78
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80
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81
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82
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82
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83
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86
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90
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91
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CD DVD .
. . . . . . . . . . . . . . . . . . . .
92
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92
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69
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Internet
70
104
106
. . . . . . . . . . . . . . . . . . . . .
107
. . . . . . . . . . . . . .
108
. . . . . . . . . . . . . . . . . . . . .
109
104
. . . .
IEEE 1394
104
. . . . . . . . . . . . . . . .
109
. . . . . . . . . . . . . . . . . . . . .
111
. . . . . . . . . . . . . . . . . . . . .
112
. . . . . . . . . . . . . . . . . . . . .
112
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113
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114
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116
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119
(DSS)
Dell 100
Dell
support.dell.com
71
Dell
Dell Precision
Microsoft Windows
Microsoft Windows
support.dell.com
Microsoft Windows
72
Dell
Dell
(DSS)
1 support.dell.com
DSS DSS
/ Drivers & Downloads
2 Select Model Enter
a Tag
USB Dell
DSS
Confirm
3 System and Configuration
Utilities
Desktop System Software
Download Now
support.dell.com
73
Windows XP
Windows
1 Start Help and
Support
2
3
4
Windows Vista
Operating System
Linux
Dell Linux
Dell Precision Linux linux.dell.com
lists.us.dell.com/mailman/listinfo/linux
precision
Linux Dell Precision
74
1
14
13
3
4
12
11
10
7
9
8
5.25
5.25 SATA
3.5
SATA SAS
3.5
75
Dell Dell
USB
USB
USB
USB
ACPI
10
S4 S5
S1 S3
Windows
93
11
12
13 (4)
93
14
76
375-W PSU
USB
PCI Express
77
12
11
10
5.25
5.25 SATA
3.5
78
USB
USB
USB
USB
ACPI
S4 S5
S1 S3
Windows
93
(4)
93
10
11
12
79
4
1
PCI Express
375-W PSU
USB
80
6
7
11
10
PS/2
USB USB
USB
USB
10 Mbps
100 Mbps
1000 Mbps (1 Gbps)
5
3 10 Mbps
81
/
CD
USB USB
USB USB
10
COM1 1 COM2
2
11
PS/2
USB USB
Dell Dell
3.5
1
2
82
3
4
83
10.2 4
5.1 2
30%
84
85
Microsoft Windows XP
Internet
CD DVD
/ (I/O)
Microsoft
#305621 Windows XP
(How to Set Up a Direct Cable Connection Between Two Computers
in Windows XP)
support.dell.com #154781
(What Are The Different Methods To Transfer Files From My Old Computer
To My New Dell Computer Using the Microsoft Windows XP Operating
System?)
Dell
86
1 StartAll ProgramsAccessories
System ToolsFiles and Settings Transfer
Wizard
2 Which computer is this? New
computer Next
3 Do you have a Windows XP CD? Windows XP CD
I will use the wizard from the Windows XP CD
Windows XP CD Next
4 Now go to your old computer
Next
4 Next
5 Which computer is this? Old
computer Next
6 Select a transfer method
Next
7 What do you want to transfer?
Next
Completing the Collection Phase
8 Finish
87
1
2 Now go to your old computer
Next
3 Where are the files and settings?
Next
Finished
4 Finished
1
2 Start Run
88
7 Finish
1
2 Now go to your old computer
Next
3 Where are the files and settings?
Next
Finished
4 Finished
Microsoft Windows Vista
1 Windows VistaStart
Transfer files
and settings Start Windows Easy Transfer
Windows
2 User Account ControlContinue
89
(UPS)
(UPS)
UPS
UPS UPS
UPS
90
1
2
3
4
5
6
91
CD DVD
CD/DVD
CD DVD
93
92
12
3 4 75 78
)
BIOS
93
Dell
Dell
Dell
Dell
Dell
Dell
Dell
Dell
Dell
Dell
94
USB USB
Dell
Dell
Dell
Dell
Dell
Dell
/
Dell
Dell
Dell
Dell
95
4 Dell
Dell
CD/DVD
CD/DVD
Dell
Dell
96
2 Dell 34 Dell
2 1
BIOS
1 3
2
1
F12
BIOS Dell
Dell
Dell
Dell
Dell
Dell
RAM /
/
Dell
Dell
97
Dell
Dell
BIOS Dell
Dell
A L E R T !P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S Y S T E M H A V E F A I L E D A T
C H E C K P O I N T [ N N N N ].F O R H E L P I N R E S O L V I N G T H I S P R O B L E M , P L E A S E
N O T E T H I S C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L S U P P O R T
[ N N N N ]
D E L L
Dell
C M O S C H E C K S U M E R R O R C M O S
RTC
Dell
C P U F A N F A I L U R E C P U CPU CPU
F L O P P Y D I S K E T T E S E E K F A I L U R E
Dell
D I S K E T T E R E A D F A I L U R E
/
98
H A R D - D I S K R E A D F A I L U R E HDD
HDD Dell
K E Y B O A R D F A I L U R E
N O B O O T D E V I C E A V A I L A B L E
System Setup
N O T I M E R T I C K I N T E R R U P T
Dell
N O N - S Y S T E M D I S K O R D I S K E R R O R
A
N O T A B O O T D I S K E T T E
D ELL
S.M.A.R.T HDD
BIOS
PROBLEM
99
Hardware Troubleshooter
Windows XP
4 Hardware Troubleshooter
Next
Windows Vista
Help and
2 hardware troubleshooter
<Enter>
3
Dell
Dell
Dell Dell
Dell
Dell
Dell
1
2 DELL <F12>
<F12> Boot
Device Menu
Microsoft Windows
3 Boot Device Menu
Boot to Utility Partition
<Enter>
Quickboot
System Setup
5 Dell
Main Menu
6 Main Menu Dell
101
1
2
3 Drivers and Utilities
4
5 DELL <F12>
<F12>
Boot Device Menu
Microsoft Windows
6 Boot Device Menu
Onboard or USB CD-ROM
USB CD-ROM <Enter>
Quickboot
System Setup
7 <1> Dell
8 Dell Diagnostics MenuDell <1>
ResourceCD Dell
9 Dell Main Menu
<Tab> <Enter>
103 Dell
10 Dell Main
Menu
11 Drivers and Utilities Main
Menu Dell
102
Dell
Express Test
10
20 Express Test
Extended Test
Custom Test
Symptom Tree
Dell
Dell
Dell
Results
Errors
Help
Configuration
Dell System Setup
Parameters
103
Windows Dell
Windows
Dell
Dell
M I C R O S O F T W I N D O W S
Windows XP
Start My Computer
Windows Vista
Start
Computer
Windows
104
91
100
D E L L 100 Dell
DVD
DVD
W I N D O W S
115
W I N D O W S
WindowsHelp and Supportstandby
Windows XP
1 Start My Computer
2 Local Disk C: C:
3 PropertiesToolsCheck Now
4 Scan for and attempt recovery of bad sectors
Start
Windows Vista
1 Start
My Computer
2 Local Disk C: C:
105
3 PropertiesToolsCheck Now
Internet
M I C R O S O F T O U T L O O K E X P R E S S
3 10
Windows XP
1 StartAll ProgramsModem Helper
106
Windows Vista
1 Start
All ProgramsModem Diagnostic Tool
W I N D O W S
Windows XP
1 Start
Control Panel
Printers and Other Hardware
Phone and Modem Options
Modems
2 COM Properties Diagnostics
Query Modem Windows
Windows Vista
1 Start
Control PanelHardware and Sound
Phone and Modem Options
Modems
2 COM Properties Diagnostics
Query Modem Windows
I N T E R N E T Internet
Outlook Express File Work Offline
Internet
107
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D . D L L
Windows XP
1 Start
Control PanelAdd or Remove Programs
Programs and Features
2
3 Uninstall
4
Windows Vista
1 Start Control Panel Programs
Programs and Features
2
3 Uninstall
4
dr ive letter :\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y
:\
N O T E N O U G H M E M O R Y O R R E S O U R C E S .C L O S E S O M E P R O G R A M S A N D T R Y
A G A I N
O P E R A T I N G S Y S T E M N O T F O U N D Dell
Dell
IEEE 1394
I E E E 1 3 9 4
I E E E 1 3 9 4
108
W I N D O W S I E E E 1 3 9 4
Windows XP
1 Start Control Panel
2 Pick a CategoryPerformance and Maintenance
System System Properties
Hardware Device Manager
Windows Vista
1 Start
Control PanelHardware and Sound
2 Device Manager
IEEE 1394 Windows
I E E E 1 3 9 4
IEEE 1394 I/O
D E L L I E E E 1 3 9 4 Dell
Dell
D E L L I E E E 1 3 9 4 IEEE 1394
100
109
93
8 10
1 <Ctrl><Shift><Esc> Task Manager
2 Applications
3
4 End Task
CD DVD
Windows
Windows XP
XP
1 Start All Programs Accessories
Program Compatibility Wizard Next
2
Windows Vista
Windows Vista
110
8 10
C D D V D
S T A R T
Dell 100 Dell
111
1 <Ctrl> <Esc> Start
2 <u> Shut downTurn
Off <Enter>
3
4
Windows XP
1 Start Control Panel Mouse
2
Windows Vista
1 Start
Control Panel
Hardware and Sound
Mouse
2
100
112
100
93
113
W I N D O W S
Windows XP
1 Start Control Panel Printers and Other
Hardware View installed printers or fax printers
2
3 PropertiesPortsPrint
to the following port(s): LPT1 (Printer Port)
LPT1 [ ] USB Print to the following port(s):
USB
Windows Vista
1 Start
Control PanelHardware and Sound
Mouse
2
3 Properties Ports
4
114
M I C R O S O F T W I N D O W S
Windows XP
1 Start Control Panel Printers and Other
HardwareScanners and Cameras
2 Windows
Windows Vista
1 Start Control Panel Hardware and
Sound Scanners and Cameras
2 Windows
MP3 Windows
W I N D O W S
115
100
75
W I N D O W S
PCI Express
support.dell.com
DVI-to-VGA
93
116
60 2
W I N D O W S
Windows XP
1 Start
Control PanelAppearance and Themes
2 Display
3 Color quality Screen resolution
Windows Vista
1 Start
Control PanelHardware and Sound
Personalization Display Settings
3D
Dell
Dell
117
118
A
, 1-72
B
, 1-74
Windows , 1-74
, 1-72
, 1-96
, 1-72
Microsoft Windows, 1-72
UPS, 1-90
C
CD
, 1-74
CD-RW
, 1-105
, 1-74
CD , 1-74
, 1-72
, 1-100
, 1-96
, 1-107
, 1-93
D
Dell , 1-100
Dell , 1-73
, 1-86
, 1-86
, 1-114
, 1-104
, 1-77 , 1-80
, 1-76 , 1-79
, 1-90
, 1-90
, 1-77 , 1-80
UPS, 1-90
, 1-113
, 1-90
, 1-76 , 1-79
119
, 1-113
IEEE 1394
, 1-108
, 1-106
Internet
, 1-106
, 1-106
IRQ , 1-100
, 1-76 , 1-79
, 1-110 , 1-111
, 1-96
, 1-110
, 1-105
F
, 1-72
, 1-82
, 1-109
, 1-86
, 1-74
, 1-100
Dell , 1-100
, 1-100
, 1-93
, 1-77 , 1-80
, 1-72
, 1-105
, 1-81
, 1-82
, 1-77 , 1-80
, 1-76 , 1-79
IEEE, 1-76 , 1-78
, 1-82
, 1-82
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IEEE
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120
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S
S.M.A.R.T, 1-99
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U
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121
W
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Dell , 1-100
, 1-114
, 1-104
, 1-113
, 1-113
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, 1-106
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IEEE 1394, 1-108
Internet, 1-106
, 1-110 , 1-111
, 1-110
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122
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Dell , 1-100
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, 1-76 , 1-79 , 1-93
Dell, 1-100
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, 1-81
, 1-81 , 1-82
, 1-82
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1-78 , 1-79
, 1-76 , 1-79 , 1-93
, 1-72
123
124
DCTA
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Downloaded from www.Manualslib.com manuals search engine
____________________
DCTA
2007 8
P/N JY487
Rev. A00
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161
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171
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175
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131
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143
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148
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159
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160
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164
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168
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150
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W I N D O W S
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170
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179
180
DCTA
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Downloaded from www.Manualslib.com manuals search engine
____________________
2007
Dell Inc.
Dell Inc.
Dell
DELL
Microsoft, Windows,
Microsoft Corporation
Dell Inc.
DCTA
2007
P/N JY487
Rev.A00
Dell Precision
Windows Vista
Dell Inc
. . . . . . . . . . . . . . . . . . . . . . .
185
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191
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191
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195
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198
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199
201
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201
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205
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209
210
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210
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211
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211
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211
CD
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212
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212
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213
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219
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222
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224
. . . .
224
Dell Diagnostics
183
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229
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229
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239
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240
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184
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247
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185
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187
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Windows XP
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189
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190
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201
202
10.2 cm
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203
204
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Microsoft 305621How to Set Up a Direct Cable Connection
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support.jp.dell.com #154781
What Are The Different Methods To Transfer Files From My Old Computer
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System?
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205
1
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3
4
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5
6
7
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206
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208
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209
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1
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214
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215
216
217
218
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219
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41 Dell Diagnostics
2 1 BIOS
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220
4
RAM /
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221
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226
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10
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10 20
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228
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229
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224
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259
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289
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291
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292
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293
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295
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308 " "
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297
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.
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1 .
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Windows Vista:
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299
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3 .
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3 .
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300
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2
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2 .
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IEEE 1394
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307
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1 .
2 .
3 .
Windows Vista:
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CD
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S.M.A.R.T., 291
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, 258
, 258
, 258
, 258
, 260
, 258
, 258
, 258
CD-RW , 298
Dell Diagnostics, 292
IEEE 1394, 301
, 288
, 297
, 305
, 297
, 304
, 304
, 310
, 309
, 298
, 308
, 309
, 302-303
( )
, 307
, 300
, 298
, 302
, 305
, 305
, 298
, 296
, 284
, 303
, 291
, 302-303
, 302
, 301
, 302
, 302
, 306
, 298
, 309
, 310
Windows
, 261
, 284
, 291
, 291
Dell Diagnostics, 292
, 308
, 309
, 258
, 272
, 272
, 277
, 259
, 302-303
, 291
, 307-308
, 258
, 288
, 300
, 284
, 262
CD, 262
, 258
, 258
, 298
313
, 266, 270
, 267, 270
UPS, 280
, 264, 268
, 305
, 280
, 280
, 266, 270
, 265, 269
, 280
, 305
, 298
, 296
, 258
, 260
Dell, 292
, 288
, 265, 269, 284
, 284
, 288
, 302
, 302-303
, 301
, 273
, 277
, 258
, 291
314
, 271-272
, 272
, 271
, 265, 269
, 265, 269, 284
( )
, 284
, 264-265,
267, 269
, 306
, 277
, 277
, 298
, 264-265, 267, 269
Dell
Diagnostics , 293
, 265, 269
.
315
316