QUALITY ood no Quality assurance The definition of quality assurance in BS 4778 Ptl, Quality Vocabulary is “All those planned ang systematic actions necessary to provide adequate confidence that a product or senvice will satisfy given requirements for quality”, Quality assurance is regarded as being a management tool, a method of maintaining and improving quality whilst controlling cosis. A quality system operates on the theory that it bors is time and budget allocation to rectify mistakes within a process, then itis preferable to allow a Jit time to “get it right frst time” at reasonable cost. (By using mathematical tools like Pata Analysis on a production line, eliminate the most frequent fault and reparation is often halved, then eliminate the next most frequent.) Gan be more competitive and consequently improve its position in the market place, Quality assurance is not solely operated by production, but is throughout an organisation, and deals with erecie pect of companies operations from planning and design and training through to packing the final product, transport and marketing. Quality control BS 4778 Pll definition “Operation techniques and activities that ate used to fulfil requirements for quality”. The inspection function provides information in order that quality control can be maintained by adjusting the process to eliminate any deficiency. Quality related standards BS EN ISO 9000series. Quality systems. BS 4778 Quality vocabulary (EN 28402 ISO 8402). BS 7229 Quality systems auditing. BS EN 30011 Guidelines for auditing quality systems. Painting Inspection Grade 3/3. Rev 1 Apall 2004 Wyant oicaineFak Quality, 221 MATERIALS JOINING Copyright © 2003, TWI Ltd CLAD TecisovoceQuality related definitions (from the above) 1 Code of practice Instruction Normative document Procedure Regulation Specification Standard Technical specification Document that recommends practices or procedures for the design, manufacture, installation maintenance or utilisation of equipment, structures or products. Provision that conveys an action to be performed. A document that provides rules guidelines or characteristics for activities or their results, A specified way to perform an activity. A document providing binding legislative rules that is adopted by an authority. The document that prescribes the requirements with which the product or service has to conform. NB. A specification should refer to or inchide drawings, pattems or other relevant documents and should also indicate the means and the criteria where by conformity can be checked, Document, established by consensus, and approved by a recognised body, that provides, for common and repeated use, rules, guidelines or characteristics for activities or their results, aimed at the achievement of the optimum degree of order in a given content. A document that prescribes technical requirements to be fulfilled by a product, process or service. NB. A. technical specification should indicate, where ever appropriate, the procedure(s) by means of which it may be determined whether the requirements given are fulfilled. A technical specification may be a standard, a part of a standard or independent of a standard. Painting Inspeetion Grade 3/2. Rev 1 April 2004 Quality Copyright © 2003, TWI Lid WORLD CENTRE FOR 22 MATERIALS JOINING TECHNOLOGY