Niagara College

SWAT Team Handbook

Students Who Advance Technology

If lost please return to the Library, 2nd floor, NOTL Campus Library
Last updated December 2014

132 Taylor Road

Niagara-on-the-Lake, Ontario L0S 1J0

SWAT Handbook
*All information and resources in this book can be located on the Departments Drive:
N:\INFORMATION TECHNOLOGY SERVICES\Common\SWAT\NOTL

Contents
SWAT Duties.................................................................................................................................................. 1
Check ......................................................................................................................................................... 1
Help ........................................................................................................................................................... 1
Maintain .................................................................................................................................................... 2
Report ....................................................................................................................................................... 2
Daily Routines ............................................................................................................................................... 3
Morning Shifts Starting at 8:30 A.M. ........................................................................................................ 3
Evening Shifts Ending at 7:30 P.M. ........................................................................................................... 4
SWAT Checklist...................................................................................................................................... 4
Tonner and Paper ......................................................................................................................................... 5
Toner ......................................................................................................................................................... 5
Paper ......................................................................................................................................................... 5
Guest Login Information ............................................................................................................................... 6
ITS Helpdesk .............................................................................................................................................. 6
ITS Library Help Desk ................................................................................................................................ 6
ITS Helpline ............................................................................................................................................... 6
Available Printers at Niagara-on-the-Lake Campus ...................................................................................... 7
Open Access Labs ...................................................................................................................................... 7
Library ....................................................................................................................................................... 7
Classrooms ................................................................................................................................................ 7
STUDENT QUICK START GUIDE ..................................................................................................................... 8
Online Resources ........................................................................................................................................ 10
Blackboard .............................................................................................................................................. 10
Student Email .......................................................................................................................................... 10
Helpful Resources ................................................................................................................................... 10
Time Table Support ................................................................................................................................. 10
ITS Help Desk........................................................................................................................................... 10
Library Services ....................................................................................................................................... 10

SWAT Handbook

Printer Setup Guide..................................................................................................................................... 13

Apple Mac OS X ....................................................................................................................................... 13
Microsoft Windows 7, 8 & XP ................................................................................................................. 15
Printer Setup Cheat Sheet........................................................................................................................... 15
Apple Computers Mac OS X Any Version ................................................................................................ 15
Windows, 7, 8, XP ................................................................................................................................... 15
ShiftPlanning Walkthrough ......................................................................................................................... 16
Dashboard ............................................................................................................................................... 16
Schedule .................................................................................................................................................. 17
Time Clock ............................................................................................................................................... 18
Requests.................................................................................................................................................. 18
Staff ......................................................................................................................................................... 18
Reports .................................................................................................................................................... 19

SWAT Handbook

SWAT Duties
Check

Computers
o For errors.
o Loose screen, mouse and keyboard wires.
o Broken or damaged computer chairs and/or equipment.
o Test, inspect, and monitor computers and printers in various labs throughout NOTL.
Run computer through start-up process to make sure everything works.
Turn the computers back off.

Photocopiers
o For errors (i.e. paper jams)
o Refill paper and/or toner.
o Old toner cartridges are brought to Ricoh Print Centre for recycling.
o Clear forgotten documents out of the photocopier tray.

Printers
o For errors (i.e. paper jams)
o Refill paper and/or toner.
o Old toner cartridges are brought to Ricoh Print Center for recycling.
o Clear accidently printed documents or forgotten documents out of the printer tray.

Help

Students access their Niagara College Blackboard for the 1st time.
o Refer to the Student Quick Start Guide located in the SWAT Binder to set up login for
blackboard and student email.
o https://niagara.blackboard.com

Students understand the Equitrac print process:

o Upload money to your student card at an Add-Value machine.
(Located outside the library and directly across from the information centre).
o Log into a computer and find your document.
o Select print and print either to lrcblack for black and white copies or lrccolour for colour
copies.
o Walk up to the print release station, select ok, find your student login or document
name.
o Select print and then swipe your card over the white card reader.
o The document will be printed.

Page |1

SWAT Handbook

Students install wireless printers to their laptops:

o Direct to www.computing.niagaracollege.ca.
o In the search bar type printing.
o Select 1 Printing, then select Wireless Printing
o Scroll down to the very bottom of the page for a list of printers located at each campus.
o Scroll down even further for instructions how to install wireless printers per Operating
System (OS).
o Advise students to complete this process at home, and in the meantime use a school
computer to print.

Maintain

A clean work environment for students in the library and N202:

o Push in all computer chairs.
o Raise all computer screens.
o Push back all keyboards.
o Place mouse on top on the computer tower.
o Pick up all garbage.
o Clean up all spills.
o Wipe down all computer desks, keyboards and mice using a soap solution.
o Clean all the computer screens using screen cleaner.

Report

Computer Issues
o Create an ITS Service Ticket per issue.
o www.blackboard.niagaracollege.ca
o My Apps
o Right hand side, Service Desk Requests

Lost/unknown items
o Bring down to the Security Office Lost and Found on the first floor by the bookstore.

Broken Student Cards

o Direct to the Information Desk, located on the first across from the registration office on
the first floor.

Page |2

SWAT Handbook

Daily Routines
Morning Shifts Starting at 8:30 A.M.
Please complete the following after clocking into your shift:

Grab the SWAT keys and Photocopier keys located at the circulation desk.

Check Library Hallway Photocopiers.

o I.e. power them up, recycle forgotten paper.

Unlock room N202s library entrance and turn on the lights.

Turn on all the computers in room N202 and the library.

o Remove the mouse from the top of the tower and place on desk.
o Raise all computer screens to the top of stand.
o Place keyboard underneath screen.
o Tuck in all computer chairs.
o Return all non-wheeled chairs to the side of the circulation desk.
o Pick up all garbage and recycling.

Return the photocopier keys back to the circulation desk.

Check the library, library hallway and room N202 printers for the following:
o Garbage or forgotten documents or paper.
o Lost or forgotten items are returned to the circulation desk or the security office located
on the first floor.
o Paper jams.
o Paper levels.
o Tonner levels.
o Delete all work in cue that is OVER AN OUR OLD.

Page |3

SWAT Handbook

Evening Shifts Ending at 7:30 P.M.

Please complete the following after clocking into your shift:

Grab the SWAT binder and keys from the last SWAT member on duty.

Inspect the library, library hallway, and room N202 for the following:
o Garbage or forgotten documents or paper.
o Lost or forgotten items are returned to the circulation desk or the security, office
located on the first floor.
o Paper jams.
o Paper levels.
o Tonner levels.
o Delete all work in cue that is OVER AN OUR OLD.

SWAT Checklist
Starting around 5:00 P.M. please complete the following:
Load up a tray from the circulation desk with:
o 8.5 x 11 paper.
o 8.5 x 14 paper.
o 11 x 17 paper.

Check, Record, and Refill the Hallway Photocopiers

o Recycle forgotten documents or paper.
o Paper jams.
o Paper levels.
o Tonner levels.

Check, Record, and Refill N202 Printers

o Recycle forgotten documents or paper.
o Paper jams.
o Paper levels.
o Tonner levels.

Check, Record, and Refill the Library Printers

o Recycle forgotten documents or paper.
o Paper jams.
o Paper levels.
o Tonner levels.

Page |4

Carry out with the remaining of the checklist by

checking the computer labs, computers and
printers for the following:
Check and Record:
Computers
For errors.
Loose screen, mouse and keyboard wires.
Broken or damaged computer chairs
and/or equipment.

Test, inspect, and monitor computers

and printers in various labs throughout
NOTL.
o Run computer through start-up
process to make sure everything
works.
o

Turn the computers back off.

SWAT Handbook

Tonner and Paper

Photocopier/Printer
Lexmark T652dn
Lexmark C748de
Lexmark T642
Lexmark T640
HP Laserjet 5200tn
HP Laserjet 500 Colour M551
Xerox WorkCentre 5735
Xerox WorkCentre 7425

Toner Cartridge
T6500H11A
C734X24G, C748H1YG, C748H1MG, C748H1CG, C748H1KG
C734X24G, C748H1YG, C748H1MG, C748H1CG, C748H1KG
64015HA High Yield
CE401A, CE402A, CE403A, CE254
C540H1CG, C540H1MG, C540H1YG, C540H1KG
1398, 1397, 1396, 1395, 013R00647

Toner

Located in cabinet 1 & 2room N202 & W010

When toner is replaced bring old cartridges to the Ricoh print centre on the lower floor.
Create service ticket to replace tonner used.
o E-mail the ITS Helpdesk at its-helpdesk@niagaracollege.ca with the service ticket
number as the subject.

Paper

Located in cabinet 1 & 2room N202 & W010

When bundles of paper are used:
o Create service ticket to replace paper used.
o E-mail the ITS Helpdesk at its-helpdesk@niagaracollege.ca with the service ticket
number as the subject.

*All Other Supplies are located on the lower ground floor, room W010

Page |5

SWAT Handbook

Guest Login Information

Use the guest account listed below for the following:

Username Password
Set/Change student blackboard login and password.
Set/Change student e-mail login and password.
nicc
College1
If a student is locked out and needs access to a computer in the
meantime.
Testing purposes prior to sending an ITS Service Request for computer issues.

Please note that the guest account does not allow the following:

Authentication to the wireless network.

As this account is used often, it is often locked out. Please contact the ITS Helpdesk to unlock
the account.
Printing to the network printers

ITS Helpdesk
(905) 641-2252
Phone
Extension 7642
Its-helpdesk@niagaracollege.ca
E-mail

ITS Library Help Desk

Day
From
To
Monday
Tuesday
Wednesday
Thursday
Friday

9 A.M.
9 A.M.
9 A.M.
9 A.M.
9 A.M.

Day

ITS Helpline
From

Monday
Tuesday
Wednesday
Thursday
Friday

2 P.M.
2 P.M.
2 P.M.
2 P.M.
2 P.M.

Page |6

8:30 A.M.
8:30 A.M.
8:30 A.M.
8:30 A.M.
8:30 A.M.

To
7:30 P.M.
7:30 P.M.
7:30 P.M.
7:30 P.M.
7:30 P.M.

SWAT Handbook

Available Printers at Niagara-on-the-Lake Campus

Note:
\\gcprt02.local.niagarac.on.ca
The link listed above is the full network name for the print server.
If prompted for username, enter nc/blackboard
example nc/jsmith2

Printer Name
\\gcprt02\N202Colour
\\gcprt02\N202Black
\\gcprt02\N202HP11x17

Open Access Labs

Function
Room
Colour
Black/White
Black/White

Paper Size

N202
N202
N202

8.5 x 11
8.5 x 11
8.5 x 14, 11 x 17

Function

Room

Paper Size

Black/White
Colour

Library
Library

8.5 x 11
8.5 x 11

Function

Room

Paper Size

Black/White
Black/White
Black/White
Black/White
Black/White
Black/White
Black/White

E207
E206
N301
N304
N305
N306
W204

8.5 x 11
8.5 x 11
8.5 x 11
8.5 x 11
8.5 x 11
8.5 x 11
8.5 x 11

Library
Printer Name
\\gcprt02\LRCBlack
\\gcprt02\LRCColour

Classrooms
Printer Name
\\gcprt02\E207Black
\\gcprt02\E206Black
\\gcprt02\N301Black
\\gcprt02\N304Black
\\gcprt02\N305Black
\\gcprt02\N306Black
\\gcprt02\W204Black

Page |7

 ACCESSONG YOUR NIAGARA COLLEGE STUDENT EMAIL

`Students enrolled in a Niagara College course are provided with a Niagara
College email account. All email communications from teachers using
Blackboard and all official College correspondence is sent to this account. Your
College email address is in the form:
username@ncstudents.niagaracollege.ca
The password for Blackboard and your student email are different. The first
time you login it is your birth date with the such as 1996Nov19
Example: If john Smith has a College username of jsmith3,
his email address is jsmith3@ncstudents.niagaracollege.ca
How to Access Your College Email Account
Log into Blackboard and click on the link entitled My Web E-Mail under
the Tools menu as show in the figure below or by
visiting portal.microsoftonline.com

STUDENT QUICK START GUIDE

2014/2015

MY NIAGARA/BLACKBOARD
My Blackboard is a web-bases portal and learning management system at Niagara
College that is designed to provide centralized access to web applications and enables
instructors to enhance learning by bringing their course material, class discussions,
assignments, and assessments to the web. This quick start guide is designed to get you
started using the Blackboard system.

LOGGING INTO BLACKBOARD

Start your Internet browser and type the following web address:
http://my.niagaracollege.ca and press the Enter key.
Click Login Here in the upper right, then type in your
username and password in the fields provided.
If you are a new user, you will need to retrieve your college
username and password.

Need more help using your college email account?

After youve logged into the email system, you can use the Help and
Community area on the right for additional information.

HAVING PROBLEMS WITH BLACKBOARD?

Niagara College Blackboard Support site: Go to
http://computing.niagaracollege.ca or click on On-Line Help at the top of
your Blackboard page.
Contact the Niagara Help Desk:
Phone: (905) 735-2211 x7642 (Welland)
(905) 641-2252 x7642 (St. Catharines)
(905) 374-7454 x7642 (Niagara Falls)
(905) 536-3254 x7642 (Grimbsy)
Email: its-helpdesk@niagaracollege.ca
Location: L-30 (Welland Campus) or the Info Desk (NOTL Campus)

On Campus:
Access a college computer and login with the username nicc
and password College1. Follow the instructions on the
screen to set up your account.
Off Campus:

Click the Set/Change your password link on the login page.

Once logged in. You will need to click on
your very own My Blackboard page. Now
you can start using the Blackboard system.

PASWORD EXPIRARY REMINDER

For security reasons the password for both your Blackboard account and College
Email account must be changed every 90 days. When you log into Blackboard, a
reminder will appear at the top of your screen within 2 weeks of the password
expiry date.

http://my.niagaracollege.ca

 YOUR My Blackboard PAGE

Every time you login, you will be required to click on the My Blackboard page.
Here you will find a listing of the Blackboard courses in which you are currently
enrolled, in addition to other useful college information and services. See the
screen shot below:
Logout Out
Click here
My Apps
When you have finished
Click here to access your
using Blackboard.
timetable, transcripts and grades.
Global Navigation Menu

YOUR BLACKBOARD COURSE

Your course homepage will look similar to the image below. Since your
Blackboard courses can be customized by the instructor, each course may have
a different look.

Course Menu
This area contains links to various parts of a
course including course material, facility
information and access to course tools.

Tools and Hot Spots

My Course
Your list of Blackboard courses.
Change your password
Click on a course name to enter
View your Tasks and Calendar
the course.
View your in-progress course grades
My Organizations
Access your college web email
Contains links to any Homerooms
where you may be enrolled
WHERE CAN I FIND MY?

Class Schedule
My Apps > My Student Records > View my Class Schedule
Exam Schedule
My Apps > My Student Records > View my Exam Schedule
Student Financial Information
My Apps > My Students Records > My Financials > View My Account
Information
Academic Advisement Report
My Apps > My Student Records > Academic Advisement Report
Mid-term Grad Report (Unofficial Mid-term Assessment from Registrars
Office)
My Apps > My Student Records > Mid-term Grades
Final Grade Report(Unofficial Grades from Registrars Office)
My Apps > My Student Records > Grades
In-Progress Blackboard Grades (On-going unofficial Marks from
Instructors)
My Blackboard > Tools Area > My Grades

To view the contents or use the tools available in a course, click the appropriate
button or link in the Course Menu, as shown, on the left-hand side of the
screen.
Content / Documents
Click on the names of folders or learning units to view the contents.
Click on the item attachments to view or download files.
Tests / Surveys / Assignments
Click on the name of the test or survey when you are ready to take it.
Click on the View/Complete link when you are ready to submit an
Assignment (essay, report etc).
Tools
The Announcements area is probably the most commonly used
function in Blackboard. Announcements are posted by instructors to
inform you of important upcoming events and information in your
course. These alone are a good reason to log into Blackboard daily.
The Discussion Board is used to allow communication between all
participants in the class.
You can also use the Email function to send messages to your
instructors and classmates.

SWAT Handbook

https://niagaracollege.blackboard.com

Online Resources
Blackboard
https://niagaracollege.blackboard.com
Blackboard Username:

____________________

Blackboard Password:
____________________
(Password should be 8-16 characters long, contain at least 1 uppercase letter, at least 1
lowercase letter, and 1 number. Password expires in 92 days.)

Student Email
https://portal.microsoftonline.com
Username:

____________________@ncstudents.niagaracollege.ca

Password
____________________
(Password should be 8-16 characters long, contain at least 1 uppercase letter, at least 1
lowercase letter, and 1 number. Password expires in 90 days.)

Helpful Resources
Time Table Support
1.
2.
3.
4.
5.

Log into Blackboard

Select My Apps
Select My Student Records
Select My Timetable and Grades
Near the bottom, select Help, Contact Info, and Office Hours

http://www.niagaracollege.ca/content/StudentServicesDirectory/EnrollementandRegistrationServices/TimetableSupport.aspx

ITS Help Desk

Telephone:
E-mail:
Website:

905-735-2211 extension 7642

itservicedesk@niagaragollege.ca
https://computing.niagaracollege.ca

Library Services
Website:

https://computing.niagaracollege.ca/library/

P a g e | 10

SWAT Student:
Date:

Day of the Week/Month/Day/Year

SWAT Checklist

Legend

R = Replaced/Refilled CIP = Class in Progress L = Locked

Computers

Qty

Size

500

8.5 x 11

2000

8.5 x 11

500

8.5 x 11

2000

8.5 x 11

Qty

Size

Lexmark C748de

Color

500

8.5 x 11

500

8.5 x 11

Lexmark T652dn
LexmarkT652dn
LexmarkC748de
HP Laserjet 5200tn

Left
Right
Color
11 x 17

500

8.5 x 11

500

8.5 x 11

500

8.5 x 11

2000

8.5 x 11

500

8.5 x 14

2000

8.5 x 11

250

8.5 x 11

500

8.5 x 17

Yes

Right

Manual

Xerox WorkCentre 5735 Left

Xerox WorkCentre 5735 Right
Xerox WorkCentre 7425 Color

33

Lab Computers

Lexmark T642

W204

46

Lab Computers

Lexmark T642

E206

32

Lab Computers

E207

40

Lab Computers

Lexmark T642dn

N301
N302

45

Lab Computers

Lexmark T642dn

36

Lab Computers

Lexmark T642

N304A

12

Lab Computers

N305

46
46

Lab Computers
Lab Computers

Lexmark T642
Lexmark T642dn
Lexmark T642dn

Lab Computers

Lexmark T640

Size

500

8.5 x 17

2000

8.5 x 11

2000

8.5 x 11

500

8.5 x 14

500

8.5 x 17

2000

8.5 x 11

2000

8.5 x 11

500

8.5 x 14

500

8.5 x 17

2000

8.5 x 11

2000

8.5 x 11

500

8.5 x 11

500

8.5 x 11
Manual

DO NOT REFIL PAPER

500

8.5 x 11

250

8.5 x 11

500

8.5 x 11

500

8.5 x 11

2000

8.5 x 11

500

8.5 x 11

500

8.5 x 11

2000

8.5 x 11

8.5 x 11

500

8.5 x 14

2000

8.5 x 11

500

500

8.5 x 11

500

8.5 x 11

Yes

Qty

8.5 x 14

500

8.5 x 11

500

8.5 x 11

Lexmark T642dn

Left
Right

Tray 4

500

500

8.5 x 11

2000

8.5 x 11

Y Y

HP-Laserjet 500 Color M551

W202

N306
W304

Size

Tray 3

Lexmark T652dn

Photocopiers

Qty

Tray 2

Left

Yes

Lab Computers
GIS
Apple

Tray 1

Lexmark T652dn

24
5
5

Lab Computers

Printers

Yes

42

Description

Qty

North
Library
Hallway

N202

Library

Room

500

8.5 x 11

2000

8.5 x 11

250

8.5 x 11

500

8.5 x 14

P a g e | 11

DO NOT REFIL PAPER

Check
Paper

TL = Toner Low
Check
Toner

Check
Computers

SWAT Student:
Date:

Day of the Week/Month/Day/Year

SWAT Checklist

Room

Computer / Printer Serial

Number

Problem

P a g e | 12

Ticket Number

SWAT Handbook

Printer Setup Guide

Apple Mac OS X
1. Start by clicking on the Apple icon at the top left of the desktop.
2. Choose System Preferences.

3. Click then Print & Scan icon under the Hardware section.

4. Click the plus + icon above the lock icon to add a new printer.
5. The option Advanced needs to be added to this screen. Well do that in step 6.
6. Right click on the dark grey portion just under the Add Title of this screen. If right click doesnt exist hold
the COMMAND key and left click.

P a g e | 13

SWAT Handbook
7. Choose Customize Toolbar from the Menu options.

8. With the left mouse button drag the Advanced icon from this window to the top grey bar where you right
clicked to add it to the list of existing icons. Click on Done.

f.

9. Click on the Advanced icon to customize printing options.

a. Type: Windows printer
b. Device: Another Device
c. smb://path to printer. Example: smb://gcprt02.local.niagarac.on.ca/LRCColour
d. Name: The name that the printer will show up as to the user.
e. Location: Will be filled in automatically
Use: Generic PostScript Printer. This should work for all printers but if it doesnt dont hesitate to try
the PCL driver.
10. Click the Add button and then click the OK button.

11. IMPORTANT!! The first job you send to the printer should ask you to login. Fill in the authorization box fields
like this:

Username: NC\BLACKBOARD USERNAME (Example: NC\ jsmith2)

Password: BLACKBOARD PASSWORD (Example: )

P a g e | 14

SWAT Handbook

Microsoft Windows 7, 8 & XP

1. Press Ctrl + (Windows Key)
2. This opens a run box. Type the desired printer path in the run box.
i.e. \\gcprt02.local.on.ca\LRCBlack

IMPORTANT!! The first job you send to the printer should ask you to login. Fill in the authorization box fields like this:

Username: NC\BLACKBOARD USERNAME (Example: NC\ jsmith2)

1. Password: BLACKBOARD PASSWORD (Example: )

Printer Setup Cheat Sheet

Apple Computers Mac OS X Any Version

Windows, 7, 8, XP

Follow the guide on

http://computing.niagaracollege.ca/content/Portals/1/Niagara
College/documents/print%20docs/mac.pdf

\\GCprt02.local.niagarac.on.ca\LRCBlack
OR
\\GCprt02.local.niagarac.on.ca\LRCColour

Use this path for the printer instead of the one in

the guide.
smb://gcprt02.local.niagarac.on.ca/LRCBlack
OR
smb://gcprt02.local.niagarac.on.ca/LRCColour

Start RUN or hotkey WindowsKey + R and type

this in the box.

When it asks for the user/password type it like

this.
User: NC\jsmith2
Pass: password

P a g e | 15

When it asks for the user/password type it like

this.
User: NC\jsmith2
Pass: password

SWAT Handbook

ShiftPlanning Walkthrough
Dashboard
This is the main hub of ShiftPlanning. From here may view the following:
Left-Hand Side:
Inbox

Profile

Compose a New Message.

View Past Messages.
Preview your Employee Details.
Edit Employee Details.
View Upcoming Shifts.
Set your Availability.
Change your Password.
Set your Notification Settings.

Preview files you have uploaded to ShiftPlanning such as, Time

Sheets and Reports.
Set your Weekly Availability to available, un-available, and
Availability
partially un-available.
Password Change your password.
Files

Support

Tutorials.
Online Help.
How-To Guides.
Search Support Topics.
Popular Questions.

Logout By clicking this link you will log out of ShiftPlanning.

From here you can:
Service Desk

Make a request or report a problem.

Search for a problem in the Knowledge Base.
Log into ServiceDesk Administration.

Center:
Here you can:
Message Wall

Post a message to the message board for all employees in

ShiftPlanning to see.
You may also view and respond to other employees posts.

Right-Hand Side:
Late for Work Here you can view who is running late for their shift.
The shifts listed in this column are your upcoming shifts. You
Upcoming Shifts
may also request to trade this shift by click on symbol.
Whos on Now View employees who are currently logged onto ShiftPlanning.

P a g e | 16

SWAT Handbook

Schedule
The schedule allows you to view your schedule in several different views. You may also alter the settings
to view departments at different campuses.

Left-Hand Side:
Calendar

Schedule View Options

A mini calendar that allows you can select an individual date

and preview who is working depending on your settings.
This is where you can select what you would like to view on
the schedule such as:

My Schedule.
Schedule Overview.
NOTL Campus & Departments.
Welland Campus & Departments.

Along the Top:

This button brings you to your schedule. From here you may
preview:
My Schedule

How many hours you worked in a week.

How many shifts you worked in a week.
As well as how much you got paid in a week.

There are four different views in which to choose from and

Views & Styles three different styles. They consist of Employee, Visual,
Position, and List. Day, Week, and Month.
Center:
Here is the overview of all of your settings. You can view who
Schedule
is working in which department and what times.

P a g e | 17

SWAT Handbook

Time Clock
This is where you clock in for your shift and add notes about the day.

Left-Hand Side:

Overview

Add Clock Time

Upload Time Sheet

Clock Into your shift.

View total hours worked that day.
Add notes pertaining to the shift worked.
Remove this Clock In Time.
View upcoming shifts
Arrange times to clock in and clock out on certain days.

The time sheet import tool allows you to upload multiple clock
times at once in both .xls, and .csv format.

Requests
In the Request Tab you may request time off, request a vacation, and request a shift trade.
Overview Request time off.
Vacation Request time off for a vacation.
Trade shifts, pick up shifts, manage shifts, and view shifts you
Shift Trades
are trading.

Staff
This is a list of all your fellow employees who are on ShiftPlanning. There are three views In
which to choose from:
A Grid style with medium square photos and employees
Gallery
names listed below
A List style with small square photos and employees names listed to
the right.
You may create your own layout, or move existing rows and
Custom
columns around.

List

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SWAT Handbook

Reports
In the Reports Tab you can view reports based on the information gathered in ShiftPlanning pertaining
to the hours worked.
Schedule Summary
Hours Scheduled
Shifts Scheduled
Schedule
Shift Exchanges
Open Shifts
Time Sheets Summary
Time Sheets
Time sheets
Time Sheet Attendance
Attendance
Vacations
Employee
Availability
Unavailability

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