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This document is intended to aid Symantec Sales in selling and quoting NetBackup 7.6 and to serve as a reference guide on licensing and maintenance programs as well as available options. The pricing
contained within this document is referenced directly from the U.S. Symantec price list and should be deemed modified to the extent of any recent updates. All pricing and SKUs should be obtained from
the current appropriate regional price list. Symantec reserves the right to change this document at any time without notice.
ALL PRICES ARE IN U.S. DOLLARS AND HAVE NOT BEEN ADJUSTED WITH INTERNATIONAL UPLIFTS.
p. 1
TABLE OF CONTENTS
NetBackup Product Overview .................................................................................................................................... 6
Key Features ................................................................................................................................................................6
Key Benefits .................................................................................................................................................................6
NetBackup Architecture & Product Areas ..................................................................................................................................6
p. 2
NetBackup Servers........................................................................................................................................................23
NetBackup Enterprise Server ........................................................................................................................................................................ 23
NetBackup Server ..................................................................................................................................................................................... 23
NetBackup Enterprise Server and NetBackup Server Licensing Considerations ............................................................................................................... 24
Tape-based Options.......................................................................................................................................................28
NetBackup Library Based Tape Drive............................................................................................................................................................... 28
NetBackup Shared Storage Option .................................................................................................................................................................. 28
NetBackup Vault Option .............................................................................................................................................................................. 29
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Fulfillment ...................................................................................................................................................... 52
p. 4
p. 5
Key Features
One platform, one console unifies virtual and physical global data protection.
Backup and appliance integrated, scalable global dedupe across virtual and physical.
V-Ray one pass backup, instant image and single file restore for virtual and physical.
Key Benefits
Unified enterprise-class virtual and physical data protection eliminates point products, offers better visibility, leverages resources, and reduces cost, complexity, and risk when virtualizing
mission-critical applications.
V-Ray lets you search and recover a single file from an image backup in minutes instead of a manual mount, search, and restore that can take hours, even days.
Simplified management and faster recovery of snapshots and replicated snapshots from anywhere in the backup environment.
Always on protection of new, moved, or cloned VMs eliminates uncertainty and overloading of hosts during backups.
NetBackup intelligent deduplication reduces storage costs with dedupe rates as high as 98% while optimizing backup performance and resources with flexible end-to-end deployment
options.
Clientsare placed on the systems to be protected for data storage and retrieval actions to and from the NetBackup servers.
Agentsclient-based components installed or turned on with a license key that integrate the client with specific applications (e.g. Oracle, SQL, SharePoint, Exchange, etc.) allowing
application-consistent backups.
Serversact as master or media servers and instruct clients to perform backups and direct data to the target storage (appliance, disk, tape, or cloud).
p. 6
Optionscomponents installed or turned on with a license key that enable various optional features (deduplication, Accelerator, OpenStorage, NDMP, tape drive sharing, OpsCenter Analytics,
etc.).
p. 7
A Graphical representation of a 3-tier NetBackup architecture is below. A 2-tier architecture will have the master server also functioning as a media server.
Master Server: Centrally manages the NetBackup domain, and
initiates all backup and recovery activity based on configured policies.
Storage: Where backup data is stored. These can be
external (tape, VTL, cloud) or internal (within the
media server, such as disk).
Client: Contains the
data to be protected.
Description
Two-tier
Three-tier
Small/mid-size enterprise
server)
Servers
Clients
p. 8
The Platform Base model is the recommended licensing model for NetBackup. There are only two base bundles in this model, which greatly simplifies license management.
2.
p. 9
b.
3.
Platform Base Licensing Model: Count the total amount of front end data that will be protected, in terabytes. Front end data is data that resides on primary systems before it is
backed up. Back end data would be the amount of data that resides on backup storage after a backup is performed. Platform Base licensing does not count or track back end
data.
Prepare the quote.
Create a summary of all clients, databases and applications to be protected (this is required regardless of which licensing model).
a. For the Standard model: Combine a summary of the appropriate infrastructure components (and required tiers) with the client component list.
b. For the Platform Base model: Determine the total capacity needed and the allocation of capacity to each of the two editions.
c. For smaller customers (small to mid-market) interested NetBackup Server only, we offer a sales bundle called NetBackup Starter Packs. Additional information provided near the
end of this guide.
License
p. 10
Deployment for optimal performance with the entitlement to NetBackup limited only by the amount for front end terabytes, customers can deploy the optimal configuration and architecture.
Unlimited copies since back-end data is not metered, any number of backup copies can be created, duplicated, or replicated without incurring additional software license cost.
Disaster Recovery (DR) hot sites NetBackup infrastructure at a DR warm or hot site can be kept up and running without incurring additional license cost, as long as the infrastructure is only
used to restore data protected under Platform Base licensing.
More economical way to obtain advanced features (e.g. Enterprise Client, Data Protection Optimization, Replication Director).
Simplified licensing compliance single metric to understand, track, chargeback, and comply with thus reducing cost of acquisition and license management.
Cloud infrastructure in cases where physical infrastructure characteristics (e.g. # of CPUs, SAN interconnects) are not measurable and therefore cannot be easily licensed using
infrastructure-metered licensing, capacity-based metering provides a simpler alternative.
Easily understood value when offering Backup-as-a-Service (BaaS), licensing based on amount of data protected provides a simpler way to communicate value that a non-technical person
can appreciate without having to explain the technology or give customers a choice between features they may not understand or appreciate.
NetBackup Search
NetBackup Server
p. 11
The NDMP Edition licensing also includes the Replication Director feature for the protection of NAS filers using snapshots and replication though storage system integration. The NDMP Edition supports
NDMP policy-based protection of filers as well as the use of the NDMP data mover in storage lifecycle policies. Customers requiring the flexibility of configuring Standard and/or Windows policies in
addition to NDMP policies require an upgrade to the NetBackup Platform Base Complete Edition.
The NetBackup Accelerator feature is not supported with the NDMP Edition since the Standard Client is not included in the NDMP Edition licensing. The use of NetBackup Accelerator requires the
NetBackup Platform Base Complete Edition.
The Platform Base NDMP Edition is only available for front-end terabytes that are protected using NDMP and may not be used for any other purpose.
NetBackup Server
Amount of front-end terabytes to be protected. Typically the software tool NBDeployUtil is used to determine this number. The tools latest code is available at
http://sort.symantec.com/netbackup and clicking on the Capacity & Traditional License Deployment Utility link in the Quick Links box on the right. Details on using and interpreting the
output of NBDeployUtil can be found in the NetBackup Administrators Guide, Vol. 2.
It is recommended that a growth rate be factored into the front-end capacity estimate. For example, 50GB of data today + estimated growth of 20% a year (10 additional GBs by the end of the year) = 60
GB of front-end data to protect over the next year.
p. 12
Notes:
The calculated number of front-end terabytes is measured using a 90-day reporting window. For a given client, the largest aggregate full (or synthetic full) backup performed within any 24hour period during the reporting window is the calculated capacity, even if the data has been subsequently deleted.
Database archive log backups do not increase the calculated size of the largest full database backup as long as log backups occur on different days from full database backups. If log
backups are performed within the same 24-hour period as a full database backup, the total licensed capacity will equal the sum of database and log backups.
Archived data is not calculated unless it is backed up by NetBackup. If archived data is protected by NetBackup then the amount of data residing in the archive is measured.
Data that is moved to another server and then immediately deleted from the original server may appear twice in NBDeployUtil reports for a period of time. Only data from the new server
location should be counted when determining license quantity. Deleted data from the original server location should disappear from NBDeployUtil reports once the 90-day reporting window is
exceeded.
OpsCenter includes a license deployment report which may be used to monitor and maintain capacity compliance.
p. 13
Key Management Server (KMS) for centralized and secure key management. A minimum of one Key Management Server is required. The MSEO KMS can be installed on a NetBackup system
(typically the master) or can be running on a system not running NetBackup.
The second component is the Media Server Encryption license. One Media Server Encryption license is required for each NetBackup Media or SAN media server which will encrypt data.
The Media Server Encryption Option is not included in the NetBackup Platform per Terabyte licensing model, but may be added by purchasing it for each media server it will run on, plus the MSEO Key
Management Server license. MSEO may only be used for tape drives and should not be proposed for LTO4, LTO5 and T10000 tape drives.
In contrast, the NetBackup KMS can be used to provide encryption keys for LTO4/5, TS1120/30/40 and T10000B/C tape drives. The tape drive vendor may require a separate license to enable the
encryption functionality on the tape drive, but a customer does not need to purchase the tape drive vendor's key management server to manage the tape drive keys as NetBackup KMS would do the key
management. NetBackup KMS manages keys on a per domain basis. There is no charge for using the NetBackup KMS.
Product Description
License
Per Server
Media Server Encryption Option for SAN Media Server (Enterprise Client), Windows /
Linux
Media Server Encryption Option for SAN Media Server (Enterprise Client), UNIX
Notes:
Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
NetBackup Media Server Encryption Option is priced on a per machine basis independent of the number of domains in the box. The Tier of the required license is determined by the number of populated
CPU sockets on the physical machine.
Tier
WLS
UNIX
p. 14
Tier
WLS
UNIX
1 to 2
2 to 3
3 to 4
4 to 7
5 to 12
8+
13 +
Number of servers that will require the Enterprise Client. For each server determine the operating system and number of installed processors. To determine the correct server tier
please refer to the NetBackup Server Tier Appendix on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing
Guides section.
Determine how many servers with applications and databases need to be protected and on what systems these reside. Determine if SAP application will be protected. For each
server determine the operating system and number of installed processors. To determine the correct server tier please refer to the NetBackup Server Tier Appendix on
PartnerNet.
Determine if the customer will use NetBackup Enterprise Server or NetBackup Server.
For each server determine the operating system and number of installed processors. To determine the correct server tier please refer to the NetBackup Server Tier Appendix on
PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.
Determine if any advanced disk-based features will be used (Accelerator, OST, AIR, SLP, etc.).
p. 15
Determine how many physical tape drives will be used and if they will be shared.
Media Server Encryption Option Determine the number of Enterprise Server and/or SAN Media Servers (enabled with Enterprise Client) that require MSEO or KMS encryption.
Those that require MSEO, identify for each physical server the operating system and number of installed processors. With this information, determine the respective server tier
using the NetBackup Server Tier Appendix on PartnerNet.
NDMP Option - Determine the number of NDMP-enabled storage devices (e.g. NAS) requiring protection. Determine the tier NAS device. Refer to the NDMP Tiering Appendix on
PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the Licensing Guides section.
p. 16
Standard Client
Enterprise Client
Snapshot Client
Enterprise Server
Master Server
Media Server
Catalog Replication
Replication Director
Data Protection
Optimization
OpenStorage (OST)
Advanced Disk
Optimized Duplication
Optimized Synthetics
p. 17
Product or Feature
Standard Client
Enterprise Client
Enterprise Server
Replication Director
Data Protection
Optimization
Client Deduplication
Accelerator
NetBackup Clients
Any server that sends or receives data to a NetBackup server for protection requires a NetBackup client license. If a server is protected by multiple Master Servers, a license is required for each Master
Server Domain. There are two types of NetBackup client licenses: Standard Client and Enterprise Client.
Client License Type
Description
Standard Client
The NetBackup Standard Client is used to protect LAN-based systems. The Standard Client includes Bare Metal Restore and Client Encryption capabilities.
Enterprise Client
The NetBackup Enterprise Client contains the functionality of the Standard Client plus advanced features that provide special integration with hypervisors
(e.g. VMware, Hyper-V), maximize backup performance over a storage area network (SAN), and reduce the impact of backups through off-host backups.
License
Per Server
Notes:
Major platforms supported by the Standard Client include Windows, UNIX, Linux, Solaris x64, OpenVMS, Mac OS X, NetWare and Free BSD. For specific platforms and versions, refer to the
NetBackup OS Compatibility Guide for more information.
For specific BMR platform support information, refer to the BMR compatibility page.
NetBackup client support for Red Hat Linux and SUSE Linux on IBMs zSeries is licensed per virtual machine.
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Open File SupportNo additional licenses or costs are required to protect files while open or in use.
Advanced VMware vSphere Features (V-Ray) Agentless backup of virtual machines, granular file and application recovery, vCloud integration, Instant Recovery for VMware, VMware
vStorage related features such as block-level incremental and off-host backups, as well as Accelerator for VMware (also requires Data Protection Optimization).
Advanced Microsoft Hyper-V Features (V-Ray) Agentless backup of virtual machines, granular file recovery, off-host backup.
Client-based snapshot (host or array) for file systems, applications, or databases via NetBackup Snapshot Client.
Product Description
License
HP-UX, Solaris)
Notes:
The NetBackup Enterprise Client must be used with NetBackup Enterprise Server and cannot be used with NetBackup Server.
Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
For a list of supported platforms, operating systems, and snapshot methods that Snapshot Client supports for certain backup methods, please see http://www.symantec.com/docs/TECH59978
for the consolidated list of compatibility guides.
NetBackup Enterprise Client SAN Media Server should not be used to backup data from networked Clients. In order to backup data from networked Clients and remote Clients to the SAN attached tape
resources, a full NetBackup Enterprise Server license is required.
If two NetBackup Master Servers (i.e. two separate NetBackup domains) protect a single client, two client licenses are required, one for each domain. Additionally, if two NetBackup Master Servers are
installed on a single server, two licenses are required, one for each domain.
NetBackup Agents
In addition to clients, certain applications and databases can benefit from NetBackup agents that provide additional integration at a deeper level, enabling more reliable, application-consistent recovery.
These agents are optional but highly recommended.
p. 19
Oracle
Microsoft SQL Server, Microsoft Exchange Server, Microsoft SharePoint, Microsoft Active Directory
Informix
Sybase
One Application and Database Pack is required for each physical host regardless of what types or how many instances. For example, a single server requiring agent support for both Exchange and
SharePoint would require one (1) Application and Database Pack.
Microsoft SharePoint
If SharePoint is deployed on a single, standalone machine, only one (1) license is required. Otherwise, for a multi-server farm, consider the following for counting licenses required:
One (1) license covers all front-end web servers, including load-balanced web servers.
Microsoft Exchange
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If the Exchange server performs a mailbox role a license is required, regardless of the other roles it may perform.
If the Exchange server only performs a CAS role then a license is not required. The license key for an Exchange server performing a mailbox role can be used on this server.
A license is not required on an Exchange Edge Server or on an Exchange Hub Server, as these servers do not store data.
Full database recovery of Active Directory Services (ADS) is included with the Standard Client license.
The Application & Database Pack license is only required to enable granular, object-level restores of ADS objects (users, groups, computers, etc.).
One (1) Application & Database Pack license is required for each Active Directory domain that requires granular, object-level restores of ADS objects.
Product Description
License
Refer to Application and Database Agent Compatibility List for a list of all supported database and applications across platforms.
Refer to the NetBackup Hardware Tier Matrix on PartnerNet to determine the respective server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
License
p. 21
Refer to the NetBackup Hardware Tier Matrix on PartnerNet to determine the respective server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
HP-UX
IA64
IBM AIX
Red Hat
SUSE
SLES
Microsoft
Windows
Sun Solaris
SPARC
Sun Solaris
x86-64
NetBackup Client
Encryption
NetBackup
Snapshot Client
IBM DB2
- except for
SUSE SLES and
Solaris x86-64
IBM Informix
Complementary Solutions
Microsoft Exchange
Server
Microsoft
SharePoint Server
Microsoft SQL
Server
Microsoft Active
Directory
Oracle
- except for
Solaris x86-64
SAP
Sybase
Symantec
Enterprise Vault
Notes:
p. 22
Please check the Application and Database Agent compatibility list for the most recent information.
Some applications are sensitive to clustering and thus need additional qualification. Agent support doesnt imply agent support for a clustered version of the application.
NetBackup Servers
There are two server licensing components: NetBackup Enterprise Server and NetBackup Server. NetBackup Enterprise Server includes the complete set of features while NetBackup Server provides a
limited feature set. The clients, agents, and options are designed to work with both versions of NetBackup except for the NetBackup Enterprise Client, which is only functional with NetBackup Enterprise
Server.
Organizations that decide later to access more advanced features can easily upgrade to NetBackup Enterprise Server. New functionality is enabled by license key and doesnt require any additional
application upgrades.
License
SPARC)
NetBackup Enterprise Server, Master/Media Server, Windows, Linux, or Solaris
x64
Notes:
Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
NetBackup Server
Designed to be a more economical data protection solution for midsize environments, NetBackup Server is licensed per NetBackup domain. A NetBackup Server domain supports one backup server
protecting multiple clients and NDMP NAS systems. Not all agents and options are supported with NetBackup Server (see previous section).
Product Description
License
Notes:
p. 23
Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
For smaller customers (small- to mid-market) interested NetBackup Server on no greater than a Tier-2 type server, NetBackup Starter Packs are available. Please refer to the respective Pricing
and Licensing guide section for more information.
Cluster Environments
NetBackup licenses (servers, clients, agents, and options) are required for all nodes of a cluster. However, customers are entitled to install and use one additional copy of the licensed software per the
conditions set forth in the Cold Disaster Recovery Licensing Policy. In most cases, this means that in an active-passive cluster only the active node is licensed. During a failover situation the licenses
effectively transfer to the new active node.
The Master/Media Server in a NetBackup Server (two tier) configuration is only supported in a clustered environment on Windows and using Veritas Cluster Server or Microsoft Cluster Server. In this case
only one NetBackup Server license is required for the active node. However, NetBackup clients, agents, and options that are attached to a NetBackup Server are supported in a clustered environment
using the same clustering combinations supported with NetBackup Enterprise Server.
Refer to the NetBackup Cluster Compatibility List for a complete list of all NetBackup supported clustering products.
Disk-based Options
Basic Disk Functionality (free)
Basic disk backup in NetBackup is available at no additional charge and does not require an additional license. Basic disk backup can be used for backing up to a basic disk storage unit or for temporary
staging of data before writing it to tape. Please take note that Storage Lifecycle Policies cannot be used with basic disk.
Exception: Backups to any storage target that performs deduplication requires Data Protection Optimization Option licensed for the total number of front-end terabytes being protected.
p. 24
Enterprise Disk Option has been discontinued in NetBackup 7.6. For customers using Standard licensing model, NetBackup Data Protection Optimization Option includes all of the features that were
formerly available through Enterprise Disk Option, including Storage Life Cycle Policies, Media Server Load Balancing, Virtual Tape, and OpenStorage connectivity.
IBM
ExaGrid
NEC
Rackspace CloudFiles
FalconStor
HP
Fujitsu
Quantum
Dell
GreenBytes
Sepaton
Hitachi
p. 25
Please check the Hardware Compatibility List for the latest list of storage partners with qualified OpenStorage plug-ins.
NetBackup Virtual Tape feature enables support for 3rd party virtual tape offerings.
A list of NetBackup supported virtual tape libraries can be located on the NetBackup Hardware Compatibility Matrix.
Number of applications / databases and tier of machine on which each one runs.
Licensing for the NetBackup Data Protection Optimization Option is based on the amount of front-end data to be protected on source systems (front-end terabyte). If a media server is used as part of the
configuration, a NetBackup Enterprise Server or NetBackup Server license is required.
p. 26
The use of NetBackup Accelerator with third-party OpenStorage devices requires that the OpenStorage partner provides a qualified plug-in. OST plug-ins are typically available asynchronously from the
NetBackup release. Be sure to check that the OpenStorage device is qualified for NetBackup Accelerator support before quoting Data Protection Optimization Option for use with third party OpenStorage
devices.
Customers using third-party OpenStorage partner storage devices that have deduplication capabilities that want to take advantage of the NetBackup Accelerator performance advantages must license the
NetBackup Data Protection Optimization Option.
License
Notes:
Customers who had purchased Enterprise Disk Option and had active maintenance were upgraded to Data Protection Optimization Option with the release of NetBackup 7.6.
Customers who had purchased Flexible Disk, Virtual Tape, or OpenStorage Options and had active maintenance were upgraded to Enterprise Disk in September 2008. Each customer
received 1 Front-End TB of Enterprise Disk for every Virtual TB of Flexible Disk, Virtual Tape and OpenStorage. Enterprise Disk is no longer provided in pricelists; customers seeking to buy this
are now required to buy the Data Protection Optimization Option.
License
p. 27
Notes:
Please see the NetBackup Hardware Compatibility Matrix for a listing of supported primary storage systems and hardware snapshot technologies.
Tape-based Options
NetBackup Library Based Tape Drive
NetBackup support for physical tape drives controlled by a robotic library is licensed per physical tape drive; regardless of the manufacturer, type of device, or number of servers attached to the library.
There is no charge for stand-alone, non-robotic tape drives directly attached to a NetBackup Master/Media Server or NetBackup Server. Refer to the Data Protection Optimization Option for licensing of
virtual tape libraries (VTLs).
Product Description
License
Note:
For an updated list of both supported tape drives and libraries, please refer to the NetBackup Hardware Compatibility Matrix.
License
Notes:
Shared Storage Option maintains an open support policy for all SAN equipment. To ensure reliability and performance, all servers must recognize the drives, via the SAN, before installation
of NetBackup software.
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The unlimited drive SKU includes the base NetBackup Vault license.
ALL physical tape drives in a library used for vaulting require a NetBackup Vault license.
When a VTL is the primary NetBackup storage and a customer wishes to run a duplication job to physical tape for offsite storage, the customer must have an appropriate tape drive licenses.
NetBackup Vault Additional Drive licenses are not required when only one copy of the backup is being created and vaulted.
Product Description
License
Note:
Licensing 24 physical tape drives for NetBackup Vault is equal to the price of the Unlimited Drives license. Therefore, it is recommended to sell the NetBackup Vault Unlimited Drive license if
the customer has over 24 physical tape drives that will be used for vaulting purposes.
Management Options
NetBackup OpsCenter Analytics Option
There are two packages of OpsCenter: Standard and Analytics. The Standard OpsCenter functionality and reports are included with all NetBackup licensing. The customer is able to deploy OpsCenter
within their environment as needed.
The base OpsCenter product and applicable support is available for customers who have a valid NetBackup license and corresponding support contract. No support will be provided customer without a
valid NetBackup license.
p. 29
OpsCenter Analytics Option is builds on the OpsCenter standard features. OpsCenter Analytics enables advanced reporting capabilities such as a custom report builder and the ability to write custom SQL
queries on the OpsCenter database. Furthermore, OpsCenter Analytics enables customer to access the entire history of their backup information. The base OpsCenter product limits customers to a 60-day
window into their backup history.
License
OpsCenter Analytics
Per Client
Note:
Please refer to the latest Operating System Compatibility List for supported platforms and web browsers.
All Windows based file systems including VMware & Hyper-V backups.
All Unix/Linux based file systems including VMware & Hyper-V backups.
The NetBackup Search license includes NetBackup OpsCenter Analytics. A cross-grade SKU is available for current OpsCenter Analytics customers who would like to utilize the value of their OpsCenter
licenses towards the purchase of NetBackup Search.
Product Description
License
NetBackup Search
Per Client
Note:
p. 30
Please refer to the latest Operating System Compatibility List for supported platforms and web browsers.
Other Options
NetBackup for NDMP Option
NetBackup for NDMP provides reliable, high-performing backup and recovery services to tape or disk for NDMP-enabled devices. One NetBackup for NDMP license is required for each NDMP-enabled
NAS (network attached storage) device requiring protection. NetBackup Enterprise Server and NetBackup Server can scale to protect an unlimited number of NDMP-enabled NAS devices.
Some NDMP devices have multiple heads (sometimes called data movers or controllers). This is taken into account in the tier listing. Please refer to the examples and notes for additional information.
Licensing is per NDMP NAS (host) regardless of the NDMP backup method (local, 3-way, or remote NDMP). For example, if a customer has 5 NDMP-enabled NAS devices that require backup or restore
services from NetBackup, 5 NetBackup for NDMP licenses would be required.
A small number of tape libraries also implement NDMP (use of this capability was more common prior to NetBackup adding SSO support for NDMP in NetBackup 6.0) and these also require a NDMP
license.
When NDMP is only used for duplication of backup images, such as with the VTL direct-to-tape or OST to tape, there is no need to purchase a NDMP license as that NDMP functionality is already enabled
within NetBackup.
Product Description
License
Note:
For an updated list of supported NDMP devices, please refer to the NetBackup Hardware Compatibility Matrix.
To determine the tier of a NAS device, please refer to the Hardware Tier Guide on PartnerNet. To download the appendix, go to the NetBackup product page, click the Sales tab, and select
the Licensing Guides section.
License
Per Server
p. 31
Product Description
License
Media Server Encryption Option for SAN Media Server (Enterprise Client), Windows / Linux
Media Server Encryption Option for SAN Media Server (Enterprise Client), UNIX
Notes:
Refer to the NetBackup Server Tier Appendix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and
select the Licensing Guides section.
Notes:
The individual components included in the Starter Pack cannot be cross-graded to higher functioning products. For example, a NetBackup Server license in the Starter Pack cannot be
upgraded to NetBackup Enterprise Server.
These starter packs area also available for purchase online at Symantec.com.
p. 32
The license platform is determined by the physical host on which the Virtual Machines (VM) reside. For example, Hyper-V, VMware, XenServer hosts are x86, while a Solaris SPARC LDOM
host is UNIX.
The license tier is determined by the physical host system as documented in the HW tier appendix. The VM configurations do not apply.
When a protected VM is copied, moved, or otherwise transferred between physical hosts, each participating physical host must be licensed, e.g. clustering, load-balancing, replication, etc.
Need
Details
Enterprise Client
Require either
One Enterprise Client license for each physical host when one or more resident VMs are protected by any of:
Enterprise or
Standard Client
Standard Client
Require either
Enterprise or
Standard Client
Using in the guest protection hypervisor support, i.e. not using specific NetBackup virtualization integration (V-Ray).
One Standard Client license for each physical host, when one or more resident VMs are protected in any way by
NetBackup. For standard clients, LPARs are not relevant.
VMware
MS Hyper-V
Citrix XenServer
Linux KVM
Oracle VM environments
p. 33
License
Need
Details
Optional
One license for each physical host when one or more resident VMs are protected by any of:
NetBackup for VMware application protection feature for Microsoft Exchange, SharePoint, or SQL
Server
For example, a single physical host running multiple virtual machines including Exchange and SQL Server would
require one (1) Application and Database Pack license to cover all Exchange and SQL Server instances on the
physical host, regardless of how many VMs may be running these two applications. Refer to the Application and
Database Pack licensing for more information.
SAP
Optional
One SAP agent license for each physical host when one or more resident VMs are protected by:
Optional
An off-host Windows client (backup host) exclusively for NetBackup for VMware or NetBackup for Hyper-V.
An off-host client exclusively for backup of shared VM volume, e.g. VMware RDM disk, Hyper-V pass-thru disk.
p. 34
Please refer to the NetBackup Hardware Tier Matrix on PartnerNet in order to select the correct server tier. To download the appendix, go to the NetBackup product page, click the Sales tab, and select the
Licensing Guides section. NetBackup client support for Red Hat Linux and SUSE Linux on IBMs zSeries is licensed per IFL or per virtual machine.
Specifically, AIX LPAR follows the general virtualization licensing; license at the physical server (e.g. license for the ESX server and one license for any application/DB being protected). For zSeries LPARs,
apply the applicable tiering (NetBackup Hardware Tier Matrix).
Virtual CPUs
p. 35
Tier
WLS
UNIX
1 to 2
2 to 3
3 to 4
4 to 7
5 to 12
8+
13 +
One conversion back to the Standard model from the Platform Base model is free within the first two (2) years though there may be additional license or maintenance required for their
environment which would not be free. After two years there is a 15% license conversion fee.
Migration Process
1.
Symantec Sales Representative contacts Symantec Regional Sales Operations and provides the customers current install base record.
2.
Symantec Regional Sales Operations will determine license migration credit using the Migration Tool and provide it to the Sales Representative.
3.
Symantec Sales Representative will generate a quote based on the migration credit and the required quantity and type of licenses.
Note: Refer to the NetBackup Platform Licensing website for further details and links to all documents needs to perform the migrations.
p. 36
FlexibleSource or target deduplication, a solution for the data center, remote office/branch office and virtual machine backups.
Key Features
NetBackup installed on NetBackup appliance shares many common features with software-only deployment, simplifying the design, deployment, upgrade, maintenance, and refresh of NetBackup systems:
Installs in minutes.
Bandwidth efficient, built-in, secure disk-to-disk replication for disaster recovery readiness.
NetBackup 5200 seriesfully integrated backup appliance with deduplication that can be deployed as a master server, media server, or both for a NetBackup domain.
NetBackup 5000 seriesa scalable, global deduplication appliance deployed as backup storage for a NetBackup domain.
p. 37
NetBackup Data Protection Optimization Option (per FETB of data deduplicated or used with Advanced Disk).
Notes:
Since back-end data is not metered on either NetBackup software licensing model, any number of backup copies can be created, duplicated, or replicated without incurring additional
software license cost, and NetBackup appliance customers only need to purchase the NetBackup appliance hardware and maintenance required for the replicated site.
Customers who had previously purchased Enterprise Disk Option and had active maintenance were upgraded to Data Protection Optimization Option with the release of NetBackup 7.6.
NetBackup Platform Base NDMP Edition is available for data backed up using NDMP or Replication Director (typically data that resides on certain storage systems such as NetApp).
Functionality is limited to NDMP policies.
The product, product version and duration of the Cold Disaster Recovery license and the underlying production license of the must be identical.
The right to use the Cold Disaster Recovery Licenses will automatically terminate if the customers fails to stay current on maintenance for the underlying licensed software.
p. 38
With the exception of Failover Readiness Testing, for up to twelve days per calendar year, the Cold Disaster Recovery Licenses cannot be used simultaneously with the production licenses.
The Cold Disaster Recovery Equipment on which Cold Disaster Recovery Licenses are deployed must be turned off or remain idle except for: use in the case of an actual Disaster or as part of
a test; or use in the case when a production server in a cluster of servers fails and production work is failed-over to a designated cold or idle server that is part of the cluster.
In the event of an actual Disaster, the Cold Disaster Recovery License may be used in production for a period of up to ninety successive calendar days. At the conclusion of such period, if the
production site has not been restored, the customer must request Symantec in writing for a transfer of the production license to the Disaster Recovery Site in accordance with Symantecs
then-current transfer policies. Fees may be applicable to any such transfers.
Cold Disaster Recovery Equipment means a server, processor or device that has the Cold Disaster Recovery license installed and configured but is either turn-off or is idle. An idle or passive mode and
configuration refers to the server in a high availability cluster that has database and/or applications installed, but are not servicing user transactions or query workloads during periods of normal operation.
Cold Disaster Recovery License means a copy of the licensed software deployed on Cold Disaster Recovery Equipment granted by Symantec for the sole purpose of use by a customer in accordance
with the requirements described above in the event of a Disaster.
Version Upgrades
When a new version of NetBackup is released, customers on active maintenance contracts are entitled to upgrade their respective NetBackup licenses to the new version. This is called a version upgrade.
p. 39
N/A
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
NETBACKUP CLIENTS
NetBackup PureDisk Standard Client 6.6
XPLAT
Standard Client
Client
Standard Client
p. 40
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
Workstation Client
6.0 XPLAT
NetBackup Enterprise Server Advanced Client 6.0
UNX
NetBackup Server SAN Media Server 6.0 UNX
NetBackup Enterprise Server Advanced Client 6.0
LNX
NetBackup Server SAN Media Server 6.0 LNX
WIN/LNX/SOLX64
WIN/LNX/SOLX64
WIN
NetBackup Server SAN Media Server 6.0 WIN
p. 41
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
p. 42
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
WIN/LNX/SOLX64
WIN/LNX/SOLX64
7.6 XPLAT
XPLAT
6.5 XPLAT
XPLAT
7.6 XPLAT
XPLAT
XPLAT
XPLAT
XPLAT
XPLAT
Drive
XPLAT
XPLAT
XPLAT
p. 43
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
NetBackup Option Virtual Tape 6.5 XPLAT 1
TBYTE Virtual Capacity
NetBackup Option Disk Optimization 6.0 XPLAT
Usable Disk Capacity 1 TBYTE
NetBackup Option 6.0 XPLAT Virtual Tape Option
1TB Usable Disk Capacity
TBYTE
End Capacity
EOL
RealTime 7.5
XPLAT 1 Front End
TBYTE no longer
available
N/A
p. 44
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
TBYTE
EOL
NetBackup Platform
RealTime Add-on
7.5 XPLAT 1 Front
End TBYTE
Included with
Platform Base 7.6
(both editions)
NetBackup Platform
Data Protection
Optimization Addon 7.5 XPLAT 1
Front End TBYTE
PRIOR VERSION
N/A
OPSCENTER ANALYTICS
OpsCenter Analytics 7.6 XPLAT
EOL
OpsCenter
Analytics for
Enterprise Vault 7.5
7.0 UNX
Starter Pack
Pack
7.0 WIN/LNX/SOLX64
Starter Pack
p. 45
CURRENT VERSION
PRIOR VERSION
PRIOR VERSION
PRIOR VERSION
7.0 UNX
Starter Pack
NetBackup 6.0 WIN Server and 5 Client Starter
Pack
NetBackup 6.5 WIN Server and 5 Client
Starter Pack
NetBackup 6.5 SOL X64 Server and 5 Client
Starter Pack
NetBackup 6.5 UNX Server and 20 Client
Starter Pack
Pack
7.0 WIN/LNX/SOLX64
Starter Pack
Pack
Starter Pack
Client
7.0 UNX
Starter Pack
Pack
7.0 WIN/LNX/SOLX64
Starter Pack
Pack
Starter Pack
Pack
p. 46
CURRENT VERSION
PRIOR VERSION
EOL PRODUCTS
PRIOR VERSION
PRIOR VERSION
NetBackup Data
Protection
Optimization Option
7.6 XPLAT 1 Front
End TBYTE
NetBackup
Enterprise Disk 7.5
XPLAT 1 Front End
TBYTE
EOL
RealTime 7.5
XPLAT 1 Front End
TBYTE no longer
available
EOL
NetBackup Platform
RealTime Add-on
7.5 XPLAT 1 Front
End TBYTE
EOL
OpsCenter
Analytics for
Enterprise Vault 7.5
p. 47
CURRENT VERSION
PRIOR VERSION
NetBackup
Platform Base
Complete Edition
7.6 XPLAT 1 Front
End TBYTE
**NetBackup
Standard
Infrastructure 7.5
XPLAT 1 Front End
TBYTE
**NetBackup
Enterprise
Infrastructure 7.5
XPLAT 1 Front End
TBYTE
PRIOR VERSION
PRIOR VERSION
6.0 UNX
NetWare
NetWare
p. 48
CURRENT VERSION
PRIOR VERSION
**NetBackup
Premium
Infrastructure Data
Protection
Optimization Option
7.5 XPLAT 1 Front
End TBYTE
EOL
**NetBackup
Premium
Infrastructure
RealTime Protection
7.5 XPLAT 1 Front
End TBYTE
PRIOR VERSION
PRIOR VERSION
Product Cross-grades
The term cross-grade is used to describe when a product or option of lesser functionality is upgraded to a product or option of greater functionality. Not all cross-grade scenarios are allowed.
p. 49
License
Per Master/Media
Server
Per Master/Media
Server
Notes:
License
Per Client
Per Client
p. 50
BASIC
MAINTENANCE
ESSENTIAL
SUPPORT
REMOTE PRODUCT
SPECIALIST
DATA CENTER
NATIONAL
GLOBAL
1 hour
30 minutes
15 minutes
15 minutes
15 minutes
15 minutes
8 a.m.-6 p.m.
Business Hours
24x7x365
24x7x365
24x7x365
24x7x365
24x7x365
2 per Product
Title
6 per Product
Title
6 per Product
Unlimited
Unlimited
Unlimited
Remote BCAM
Designated
BCAM
Global BCAM
p. 51
ENTERPRISE SUPPORT
AND MAINTENANCE
SERVICES
Business Critical
Engineer
Onsite Visits (Fly-toSite)
Tailored Account
Support Plan
Quarterly Account
Reviews
Account Case History
Reports
Network Link
Assessment
BASIC
MAINTENANCE
ESSENTIAL
SUPPORT
REMOTE PRODUCT
SPECIALIST
Impact Alerts
NATIONAL
GLOBAL
20
Option
Basic Support
Basic Support is for small businesses that need consistent, basic support with timely software updates. Customers include small offices and home offices with a limited number of users, running a single
server with one or two Symantec products licensed where continuous uptime is not required. No IT activity is likely to take place after regional business hours. Basic Support is not recommended for
NetBackup customers.
Essential Support
Essential Support is for businesses that have an increased need for uninterrupted availability of their data and require around-the-clock support. These customers are usually single-location, homogeneous
environments that run workgroup servers and multiple database together with Symantec products. IT activity during off-hours is limited. Essential Support is the minimum recommended support level for
NetBackup customers.
Fulfillment
p. 52
Platinum Channel, Distribution & Global Strategic Partners qty. 2 (allows up to 60 unique license keys).
Gold and Silver Channel Partners qty.1 license (allows up to 30 unique license keys).
Customers
Customers may call Symantec Inside Sales to obtain an evaluation license key which will be sent via email.
p. 53
Setup an account, log in, and obtain access to download the NetBackup 7.6 electronic images. An evaluation license key must be used to enable the software (see above).
Existing Customers
Existing customers should be able to access media via FileConnect.
https://c.na3.visual.force.com/apex/Page?name=NFRDeptBillingProductList
You must log into the NFR order web site with your Symantec email address for the User ID and enterprise password.
NetBackup Documentation
Documentation and media are shipped and purchased separately.
Product Description
SKU
21320746
NetBackup Commands
p. 54
SKU
21320480
21319834
Windows Server #21320496 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for MicrosoftR WindowsR
Linux SUSE Server #21320532 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SUSETMLinuxR
Linux Red Hat Server #21320505 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for Red HatR LinuxR
AIX Server #21320494 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for IBMR AIXR
HP-UX RISC Server #21320504 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for HP-UX PA-RISC
HP-UX IA64 Server #21320501 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for HP-UX IA64
Solaris SPARC Server #21320549 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SolarisTM SPARCR
Solaris x86 Server #21320554 Label: Symantec NetBackupTM Server/Enterprise Server v7.6 for SolarisTM x86-64
zLinux Redhat Server #21320497 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for zLinux Red HatR
zLinux SuSE Server #21320498 Label: Symantec NetBackupTM Server/Enterprise Media Server v7.6 for zLinux SUSETM
Unix Clients1 #21320520 Label: Symantec NetBackupTM Clients v7.6 for UNIXR 1 of 2
Unix Clients2 #21320521 Label: Symantec NetBackupTM Clients v7.6 for UNIXR 2 of 2
p. 55
NetBackup Clients in LiveUpdate format 1 of 2 #21320495 Label: Symantec NetBackupTM v7.6 Clients in LiveUpdateTM format 1 of 2
NetBackup Clients in LiveUpdate format 2 of 2 #21320500 Label: Symantec NetBackupTM v7.6 Clients in LiveUpdateTM format 2 of 2
OpsCenter Windows #21320503 Label: Symantec NetBackupTM OpsCenter v7.6 for MicrosoftR WindowsR
OpsCenter Unix #21320502 Label: Symantec NetBackupTM OpsCenter v7.6 for UNIXR
OpenVMS [not included in Beta's] #21220789 Label: Symantec NetBackupTM Client v7.6 for OpenVMSR
Note! OpenVMS is distributed as a CD Rom, unchanged 7.5 version.
Measuring FETB:
A customer with 2500 clients, each with 100GB of data to be protected on them, would have 2500*100GB = 25,000GB = 24.4TB [25,000 / 1024 = 24.4] of front end data.
Because most customers see the amount of primary storage that they need protecting growing on a monthly basis, this customer would want to purchase the capacity required to accommodate this
growth. If this customer expected 10% growth in source data per year they should add 10% to the total license amount (2.44 TB + 24.4 TB = 26.8) for a total of 27 TB.
A NetApp FAS3050c has two clustered heads with only one active controller. A single NDMP Tier 3 license is required. If both controllers are active a single NDMP Tier 4 license is required.
Example 2:
An EMC NS84 has four data movers (according to EMC, the last digit is the number of data movers). A single NDMP Tier 4 license is required.
p. 56
Customer would buy one (1) OpsCenter Analytics client license (license per physical host).
NetBackup Vault
A customer either uses NetBackup Vault to duplicate backup images from a VTL to a 10-drive physical tape library or uses Storage Lifecycle Polices to perform backup image duplication, but uses
NetBackup Vault to track tapes sent off-site. This would require a NetBackup Vault Base license and six NetBackup Vault Additional Drive licenses.
Licensing Variables
Required Licenses
x86 (XenServer)
XenServer
3 Linux VMs
1 Oracle+WIN VM
1 Oracle+Linux VM
This example applies to any x86
hypervisor, not just XenServer.
p. 57
Example Deployments
Licensing Variables
Required Licenses
x86 (Hyper-V)
Hyper-V
5 Windows VMs
for Hyper-V.
3 Linux VMs
Linux KVM
12 Linux VMs
p. 58
Licensing FAQ
1. NetBackup Platform Base NDMP Edition says you cannot use NetBackup Accelerator because the licensing model does not include Standard Client. However, Enterprise Server is licensed AND a
NetBackup 5230 supports Accelerator, so can I mount an NFS share from a NetApp filer on a 5230 and use Accelerator with the Platform Base NDMP base license?
A. No even though you can use an NFS mount on a 5230 you still cannot use Accelerator with an NDMP Edition. The customer would have to upgrade any capacity they want Accelerator for
from the NDMP Edition to Complete Edition in order to get Standard Client enabled.
2. How do customers enable client licenses for 10 virtual machines on NetBackup?
A: Customers will not get separate license keys for the virtual machines as we dont license VMs, just the physical hosts. All client license keys are entered only on master servers and media
servers. Once an Enterprise Client key is entered on the master server, you can install the client on as many VMs as you like; there is no need for an individual key for each virtual machine
3. If a customer has bought the NetBackup 5230 Appliance in order to use it as a media server while using OST to backup data to Data Domain, what license will the customer need to enable OST and can
the customer use the disk pool of the NetBackup appliance as a normal disk pool instead of a dedupe disk pool?
A: The customer will need to buy the Data Protection Optimization Option as it contains the Advanced Disk functionality supported by the 5230. With regards to the disk pool, the customer
can use the disk pool of the NetBackup appliance as a normal disk pool instead of a dedupe disk pool but with the right NetBackup licenses along with it.
4. Does the customer need to include Enterprise Vault data as well when calculating FETB to buy the Platform Base Complete Edition?
A: Yes, the customer needs to include EV data as well. In traditional licensing, EV licenses include NetBackup EV agent and SQL agent at no extra cost. You only need to buy Standard Client
for each EV server. However, with Platform Base licensing, anything that NetBackup protects must be included in the FETB capacity for licensing. This means that the capacity of the EV vault
stores that youre protecting must be licensed.
5. If a customer has SAP with Oracle, is an App+DB Pack required or just NetBackup for SAP?
A: For SAP on Oracle or Max DB, license NetBackup for SAP.
For SAP on other databases (e.g. DB2, SQL Server), or if the customer prefers to backup the underlying Oracle database through Oracle instead of through SAP, license the App+DB Pack.
p. 59
Addendum
The following substantive changes we made to the original Licensing Guide dated 12/18/2013 (as noted in the document footer).
1.
(page 12) The following bullet was added to the Notes section on measuring Platform Base capacity:
Data that is moved to another server and then immediately deleted from the original server may appear twice in NBDeployUtil reports for a period of time. Only data from the new server location
should be counted when determining license quantity. Deleted data from the original server location should disappear from NBDeployUtil reports once the 90-day reporting window is exceeded.
2.
3.
4.
5.
(page 31) The following row of the table was revised as follows:
Optional
One license for each physical host when one or more resident VMs are protected by any of:
NetBackup for VMware application protection feature for Microsoft Exchange, SharePoint, or SQL
Server
For example, a single physical host running multiple virtual machines including Exchange and SQL Server would
require one (1) Application and Database Pack license to cover all Exchange and SQL Server instances on the
physical host, regardless of how many VMs may be running these two applications. Refer to the Application and
Database Pack licensing for more information.
6.
p. 60