18200 Blanco Springs apt 323, San Antonio, TX, 78258
(210) 391-3390 cell Cloneill08@gmail.com Objective: Seeking a career where I can make a difference within my community and use my skill sets as well as educational background. Education
Currently Enrolled in The University of Texas at San Antonio. Graduating Winter
of 2014, With a BA in Multidisciplinary Studies Major: Multidisciplinary with a focus in Sociology, Womens Studies and early childhood education Throughout my educational experiences I have learned the unique and distinct struggles different groups of people face and how to effectively communicate and relate to these individuals. Through my sociology coursework I have gained a better understanding of the world around me and the basic multicultural dynamics in play. Skills
Proficient in Microsoft Office
Strong verbal Communication and writing skills Leads members of my team effectively to reach objectives Exhibits time management skills in working, as well as completing a BA degree with rigorous and demanding coursework. Ability to communicate with and relate to many different people Listens proactively
References
Cory Brooks- General Manager at Stonewerks, (210)828-3508
Wallace Pope Long time professional acquaintance (210)274-1675 Kent Mantle Long time family friend (210)287-4355 M.J. Martinez (210) 473-7197
Career History 2013 Present
2013
Bobs Steak And Chophouse
Server Providing exceptional customer service to guests Communicating effectively with managers, guests and coworkers Time Management Teamwork
La Frite Belgian Bistro
Server
2011-2013
San Antonio, TX
Providing fine dining experiences for guests.
Effectively communicating with guests about menu options Multi-tasking; bartending, serving and hostessing simultaneously
Stonewerks Big Rock Grille
San Antonio, TX
Server Trainer
Providing guests with a spectacular dining experience
Communicating with guests about menu choices, helping to satisfactorily answer questions and address concerns Dealing with customer complaints in an appropriate and courteous manner Maintaining a clean section Training newly hired employees on company policies and procedures. Hostess Greeting guests with a positive attitude Answering phones and helping guests with general questions Working as a team with other hostesses to work toward a common goal Running the computer and keeping track of the status of tables and server sections. Running errands for managers Multitasking Communicating effectively 2010
2009
Joes Crab Shack
Server
San Antonio, TX
Provided customers with the Perfect Joes Experience
Courteously and knowledgeably answered all guests questions Handled Guest Complaints in a respectful and satisfactory way. Was awarded Employee of the Month within the first six months of being hired YMCA of Greater San Antonio
Child Watch/ After School Care
San Antonio, TX
Provided a safe and entertaining learning environment for children in my
care Communicated with parents about any concerns or behavior issues Planned activities that were both engaging and educational Was in charge of anywhere between 30 to 60 children at one time.