ITIL Components

The IT Infrastructure Library is a vendor-neutral

set of best practices outlined in a series of books
Planning To Implement Service Management organized into several major disciplines.

The ITIL Framework includes:

1. IT Service Management
a. Service Support

The Technology
The Business

The Service Support ICT b. Service Delivery

Business Infrastructure
Perspective Management 2. IT Operational Guidance
a. Security Management
b. Information and Communication Technology
(ICT) Infrastructure Management
Service Delivery c. The Business Perspective
Security d. Application Management
Management e. Software Asset Management
3. Planning Guidelines
Application Management a. Planning To Implement Service Management
4. ITIL Small-scale Implementation
SOURCE: TRIUMFANT