Client Information and Contract Management System Edited 1

BESTLINK COLLEGE
OF THE PHILIPPINES
#1044 Brgy. Sta. Monica Quirino High way Novaliches Quezon City
CHAPTER I PROJECT CHARTER

1.0
Project Background
Client Information and contract management system is a

computerization is not only about the usage of advanced and high
ends of computers, laptops, or mobile devices and computer
programs. Definitely, its also included the conversion of manual
procedures of Client Information and Contract management to
digital. Instead of relying on the paper-based procedures, a working
system would increase the productivity of the company specifically
the human resource department.
In relation to that, the lack of fully operational system is one

of the major problems of the company specifically in the Client
Information and Contract Management which is under the
supervision of the Human Resource Department. This company
relies too much with the load of paper works, manual system, and
slow authorization process.
Client Information and Contract Management System
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Thus, different problems arise from this kind of process such

as retrieving, updating, securing, and losing of important files. On
the other hand the programmers are trying to minimize or possibly
eliminate this problem by creating a system; a working system
which is mainly based with existing manual process.
1.1
Problem and Opportunity Description

Based on the interview we conducted from different Human
Resource Personnel of different companies, we come up with the
following problems:
Lack of security/Unsecured Data Confidential Files

Since data is stored in filing cabinet it is freely available to
anyone it can cause leakage of personal records, reports
and other confidential files.
File Cabinet as a storage of client and employees record

File cabinets are commonly used as storage of those
records and files for the client and employees. File cabinets
are commonly declared as one of the problems because of
the slow retrieval of the data and it will cost time and effort to
search the data of a particular client and employees.
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Manual Monitoring of Client and employee

Contract expiration
Expiration of the contract is very important to
observe. The expiration should be monitored
from the day it start and before the month of
expiration.
Blacklisted client
Blacklisted client is a part of monitoring for the
client contract. It should be monitored to know if the
clients are allowed to renew contract
1.2
Benefits
standardizes and systematizes the procedures and system
activities based on how to users want it to work with. Thus, it
ensures and updates important events in timely manner. It will also
help to lessen the worries about the security and storage of
personal records.
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The following enumerated below are the beneficiaries CICMS:

The company
By CICMS, it cans easily and faster doing the process
of the company. It ensures and updates the important events in
timely manner. It will also help to lessen the worries about the
security and storage of personal records.
Head Manager
By CICMS, manager can monitor employees efficiently and
accordingly. Manager can account sanctions and punishments prior
to the report that CICMS can generate according to the
performance evaluation.
Human Resource Staff

All activities and process regarding management of
man power are all done by HR STAFF they have all the
responsibilities on handling client and employees.
The Client and Employees

Records of Client and Employee will be secured and
confidentially stored in the system so there files will keep away from
steeling and accessing by unwanted people.
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1.3
Goals
Client Information and Contract Management System is to
develop a system to improve the quality of work in updating all the
information that a manual process cant do. In creating this system
it may help the users to make the process more efficient to their
transaction process.
1.4
Stakeholders and Client

This Stakeholders affected by the system development because
this department will be the most beneficiary and the main user
of the system and this department is the appoint person to do
systematic
activities
in
Client
Information
and
Contract
Management System.
Administrators/ HR staff
It will easier to handle all data because the system is safer
and secure.
Client
It will help the client to accuracy of the file and lessen the
errors of the data and to avoid the redundancy of their
records.
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Employees
It will be easy for them to record all the data and files of the
contract and lessen time consume.
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2.0 Project Scope
2.1 Objectives
This section describes the accomplished components of or part of
the Client Information and Contract Management System. Objective
statement section will be clarify and demonstrate the boundaries of the
scope under the CICMS .This will be illustrated by Work breakdown
Structure.
2.1.1 Service Management System - Client Information
and Contract Management System (CICMS)
CICMS
Interview
Fill up the
form
Interview
CI
Figure 2.1.1 the figure shows the first module or part of client
information and contract management system CICMS work break
down structure.
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2.1.2 Service Management System - Client Information

and Contract Management System (CICMS)
CICMS
Company Survey
Information Form for

surveying
Business License
Government Agencies
Requirements
Figure 2.1.2 the figure shows the second module or part of client
information and contract management system CICMS work break
down structure.
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2.2
Deliverables
Objective 1 Client Interview
Project Deliverables
Interview
Work Products / Description

This is the first step of our Client
Information and Contract
Management to review any
information about the client.
Table 2.2.1 Table shows the first process of the CICMS.

Objective 2- Client Information
Project Deliverables
Company Survey
Work Products / Description

This is the second step of our Client
Information and Contract Management
to prove that the company is legally
had business license.
Table 2.2.2 Table shows the second process of the CICMS.
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2.3
Out of Scope
The following details below are related to the CICMS but will not be
manage as part of this system.
The system that proposed made was not in an internet

based.
The profile and records of the employees are not included in

the system.
Communication between the client and their violation are

excluded to the system.
2.4
Project Plan
According to our plan we apply several tasks in order to
minimize and maximize the work given to manage every
property including our project plan, analyzing thoughts
and reviews about are given project. As of now, we
conduct interview and survey in different companies to
get more informations also we conduct brainstorming
and sharing in this project.
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2.5
Approach and Methodology

System Planning
System Analization
System Design
System Implementation
Maintenance
System Planning
Is a set of activities about the proposed system to make it more
systematic and efficient to the user.
System Analization
Is a set of activities that will analyze the situation of the problem
that may occur in the system.
System Design
It must have attractive Graphic User Interface(GUI).
System Implementation
It must be easy to use and to understand.
Maintenance
Every successful plan may have a maintenance.
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3.0
Project Timeline (GANTT CHART)
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Table 3.0 This table shows the project timeline of proposing Client
Information and Contract management system.
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3.1
Success Criteria
The development of CICMS planning is still working on progress.
But when the CICMS is done and flourished the CISM cannot
achieve the following success.
Security of all confidential files and records of the client
and employees. The CICMS will have login form on
which unauthorized users cannot be accessed the
system aside from the HR STAFF which is the main
user of the system.
Database for incrementing number of the client, even
most of the transaction will contain database for easy
reports generation and data querying for the specific
transaction of records.
Adding, updating and monitoring of client profile.
Monitoring of Contract Expiration is very important to
observe. The expiration should be monitored from the
day it start and before the month of expiration.
Monitoring of Blacklisted client is a part of
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Monitoring for the client contract. It should be

monitored to know if the clients are allowed to renew
contract.
3.2
Issues and Policy

Heres the listed below the Function of the system that have minor
conflict with the Client Information and Contract Management
System.
3.3
Monitoring of active and blacklisted client
Monitoring of contract between client and employee.
Attaching contract and other files of client and employee.
Updating record for renewal contract.
Risk Management plans

RISK
Probability
Impact
(H-M-L)
(H-M-L)
DESCRIPTION
For the company, financial risk

occurs. Financial budget are
Financial risk
needed to procure and support

the requirement of developing
system.
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Technical risk might be resulted

by the accidents happen to the
Technical risk
computer unit like unplugging of

power supply which causes the
unit to shot down.
H
This risk can happen to the

system develop by the
Technology risk
developers. Since the

developers offered this
application for the business
firm.
M
Financial risk
Financial budget are needed to

procure and support the
requirements of the developing
system.
Every member of the project
must put an effort because if
Customer risk
on fails to provide endeavor

sacrifices of the other members
to accomplish the project will be
fail.
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3.4
Service Transition
If this project was not satisfied or not giving their datas to be
needed this will be the optional.
3.5
Upgrading of the system
Updating of the database
Maintenance of the system
Option analyst
It may run in easy eclipse application
It can be run in win 7 and win 8
Applicable SQLLITE server database and MYSQL server

database.
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4.0
Project organization & staffing

Role
Names and Contact

Information
Executive Sponsor
Responsibility
Time
-serve as ultimate authority
/responsibility for the project

- Provide strategic direction
and guidance
-Approve changes to scope
-Identify and secure funding
Project Sponsor
-Make business /approach

decisions for the project
-Participate in key activities
-Make resources available
-Approve work products,
address issues and approve
changes request
Project Manager
DelimaMonaliza L
Cell no. 09096218836
-Report and receive direction

from sponsors
-Manage review and
prioritize project work plan
-Provide status reports
-Manage projects teams
-Recommend changes
escalate issues and mitigate
risk.
Project Team and

Members
Macapugas Mary dee

Cell # : 09091233922
OfallaSharmine
Cell #: 09123570697
Olfindo Raymond
Cell# 09282329838
Villaflores Jeffrey
Cell#: 09267852896
Participate in project
activities, including planning,
implementation of
deliverables, and quality
control.
Advisors and Resources
Ms. Eunice Balisi
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5.0 Project budget

Company
Amount
System
Amount
Computers-5
5,000.00 x 5 = Laptop-8
25,000.00
15,000.00 x 8 =
120,000.00
Printer-5
Printer
5,000.00
Scanner-5
Bond Paper
TOTAL
5,000.00 x 5 =
25,000.00
20,000.00
10,000.00
80,000.00
Scanner
Bond Paper
TOTAL
5,000.00
500.00
130,500.00
Office rent
Internet
10,000.00
3,000.00
Electricity
10,000.00
Other Office
Supply
Head Manager
(Admin)
Staff-4
20,000.00
Internet
3000.00
Programmer - 60,000.00
3
System
40,000.00
Analyst- 2
Document
15,000.00
Specialist
Electricity
5,000.00
TOTAL
138,000.00
per month
15,000.00
10,000.00
TOTAL
280,500.00 per
month
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6.0 Appendix A
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Chapter 2 - Review of Related Study

2.1
Foreign Related Studies

2.1.1 Zoho Corporation Client Information and Contact
Management System
Client and Contract management of Zoho Corporation, add

clients and their details to this web-based staffing solution for easy
tracking. Upload contract. You can also customize the client contact
form. Zoho Recruit automatically records all the activities that take
place within the system. Tagging clients manage your clients and
organize by adding different tags. This enables you to quickly find
them. Integrated Email quickly e-mails your customers from within
Zoho Recruit without needing to switch to a separate e-mail client.
Client Export all clients in different formats like xls, csv, tsv, etc.
http://www.zoho.com/recruit/client-contact-management.html
2011 Zoho Corporation. All rights reserved
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2.1.2 RIMIAC Contract Management System

2013-Europe
To provide practical guidance on implementing a research

contract management System. To provide standard operating
procedures for the effective administration of research and
research-related contracts, including, information on different types
of research contracts, performing riskbenefit analyses of research
contracts an establishing a contract database .To provide practical
guidelines for the implementation of research policies. These are
the included in contract and agreement, Contract number, which is
used as reference number, Date of registration,
investigator,
Names
and
contact
details
name of principal
of
parties/clients
Department and faculty in which the contract work/research will

take place, Type of contract amount, budget and currency, Status.
Project title, Start and end dates
Cost Centre number and
indication whether the full economic costing has been applied or

not.
http://www.rimi4ac.net/site_media/CONTENT_uploads/Researc
hContractManagement_v2%20[SINGLE%20PAGES].pdf
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2.1.3 Contract Eagle Client Information and Contract Information
Contract Eagle is a contract document management system

and contract reminder system that organizes your contracts into a
safe and secure database, with email reminders sent out in
advance of key contract dates. Even if you miss your email for
some reason your milestone will not be forgotten because Contract
Eagle will notice the oversight and email someone else. Your
customers and suppliers will soon become aware that you mean
business, when you contact them early to renegotiate a renewal.
The assurance delivered by Contract Eagle is that you will
never miss another contract milestone and never waste time trying
to find your contract document. Your contracts are neatly organized
into an intuitive searchable database, and will be visible to anyone
who has been authorized. The system produces tidy bar-coded
coversheets to attach to your hard copy, helping you to manage
your files efficiently.
https://www.contracteagle.com/contract-managementsoftware/benefits.asp
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2.1.4 KNOWLIAH Contract Management

Knowliah helps you to manage your different types of legal
content. It is the only solution that provides an answer to the
different
perspectives
of
legal
matters.
Knowliah
Contract
Management helps corporate legal departments and law firms to

improve their productivity, increase decision levels and enhance
customer service.
Various legislations and guidelines require organizations to
retain official documents for a certain period of time and make them
available when needed. That is why this information should be
managed and archived in a central location.
Certain information must find its way to authorized people
and be retained during a certain "retention period". During this
period, the integrity and authenticity must be monitored via access
control and log and audit features.
Automatic overviews and notifications make sure that
decision-making processes can be accelerated. Contracts, reports,
notifications or complaints, they are all re-directed to the people in
charge who can immediately take the necessary action
http://www.knowliah.com/solutions/business/contractmanagement
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2.1.5 AICPA American Institute Confidential Client Information

2014 - America
A member in public practice shall not disclose any
confidential client information without the specific consent of the
client. Members of any of the bodies identified in above and
members involved with professional practice reviews identified in
above shall not use to their own advantage or disclose any
member's confidential client information that comes to their
attention in carrying out those activities. This prohibition shall not
restrict members' exchange of information in connection with the
investigative or disciplinary proceedings described in above or the
professional practice reviews described in above.
The member must take appropriate precautions (for
example, through a written confidentiality agreement) so that the
prospective purchaser does not disclose any information obtained
in the course of the review, since such information is deemed to be
confidential client information. Members reviewing a practice in
connection with a prospective purchase or merger shall not use to
their advantage nor disclose any member's confidential client
information that comes to their attention.
http://www.aicpa.org/Pages/default.aspx
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2.2
Local Related Studies

2.2.1 IBM Emptor is Contract Management
2012 - Philippines
IBM Emptor is a Managing contract details across various
regions and countries, while having central corporate visibility to
commitments and risk exposures is a daunting task, particularly for
Global 2000 enterprises that
Facilitating better business relationships Companies with
strong contracts and contract management are more likely to
capture revenue opportunities, have better supplier and vendor
relationships, and actively enforce compliance and mitigate risks.
Enterprises worldwide depend on IBM Emptor is Contract
Management to oversee all types of agreements, including
procurement, sales, legal and healthcare contracts. Emptor isis one
of the industrys most comprehensive contract management
solution Emptor is Contract Management delivers immediate impact
to your business.
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Access any contract Procurement, legal, operations and

sales professionals can find any contract through a centralized
repository. Instantaneous search and retrieval alleviates frustrations
resulting from contracts scattered across lines-of-business and
departments.
Gain global contract visibility contracts hold a wealth of
information about the performance of the entire enterprise, tapping
into that information is vital for key decision makers. Enterprise
contract management enables better business decision making for
the enterprise by instantly providing visibility and access to the
intelligence
held
within
the
contract
portfolio.
http://public.dhe.ibm.com/common/ssi/ecm/en//ZZS03120USE
N.PDF
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2.2.2 Contract Management with RecFind 6

RecFind 6 is creating the contracts, approving the contracts
and renewing the contracts. We need to ensure that we can find
any contract instantly and we need to ensure that we are dealing
with the correct version of the contract; ideally, the same version
the other party is working on.
We also need to ensure that we capture all transactional
information relating to the contract and that we link it to the correct
contract. For example, amendments, meeting notes, emails, faxes,
etc.
A good contracts management system provides instant,
accurate access to all of the information required. It also provides
the ability to run standard reports or create ad hoc reports as and
when required. A good contracts management system also
automates as many processes (e.g., workflow) as possible to both
standardize and speed up processing
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The features of RecFind6 are Creation/templates/standards

Negotiation management, Approval/endorsement, Analysis,
Searching, Reporting, Security/User Access, Key date and renewal
tracking and notification, Lifecycle management. RecFind 6 has all
of
the
functionality
required
by
fully
featured
contract
management system. It also has all of the functionality required to

enable you to configure it to your exact and precise contract
management needs; there is no need for compromise.
http://www.knowledgeonecorp.com/news/pdfs/Contract%20Ma
nagement%20with%20RecFind%206.pdf2012
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2.2.3 CONTRACT MANAGEMENT of EPA

.EPA commonly uses two types of contracts: fixed-price, small
purchase contracts; and cost-reimbursable, level-of-effort or mission
contracts.
EPA awards fixed-price, small purchase contracts to ensure
completion of special requirement by a certain date for specified price. To
issue purchase contract, you must write an unambiguous statement of
work. The risk of failure to perform falls to the contractor, who will be paid
Only if she or he delivers on all the terms of the contract. One
advantage to fixed-price contracts is that they can be awarded in a few
weeks.
Mission contracts are awarded to ensure contractor availability in a
broader scope of tasks, usually for several years. Unlike fixed-price
contracts, cost-reimbursable contracts obtain the contractors best effort
without absolutely requiring the completion of specified product or service,
and may be used where explicit products or quantities or schedules will be
decided later. The rest of this Toll discusses the management of projects
issued through these mission-style contracts.
Contract management is required throughout the life of the work
assignment. While EPA multi-year, cost-reimbursable contracts generally
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are managed in the same fashion, each is different and each

requires contract-specific management. Also, because you may have
access to more than one contract, you should begin your search for
contractor support with a visit or phone call to EPA is Project Officer.
http://www.epa.gov/superfund/community/pdfs/toolkit/11contmgt.pdf
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2.2.4 ORACLES PRIMAVERA CONTRACTMANAGEMENT, BUSINESS

INTELLIGENCE PUBLISHER EDITION
With Primavera Contract Management, accurate and up-to-date
information is always accessible. It provides role-based dashboards with
key performance indicators (KPIs) and powerful reports. You gain visibility
early, so you can prevent minor issues from becoming major problems.
With a personal dashboard, you can review the latest project status, see
new issues, and identify potential problems.
Primavera Contract Management facilitates team interaction. Role-based
views display action
Lists, alerts, and turnaround graphs that immediately identify
Who is holding up the process
When each deliverable was required
If the delay will have an impact on the budget or the schedule

The ball-in-court (BIC) feature lets you clearly see who needs to act
next within the approval Work flow process. With hundreds of submittals in
progress, its easy to let one or even several slip. Primavera Contract
Management provides comprehensive tracking of every submittal to
ensure that appropriate action is taken, submittals are approved, and
contract-specified materials arrive on time and as ordered. Primavera
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Contract Management provides real-time information, so you can see

where each submittal is in the approval process and know who is
responsible for what and by when.
Primavera Contract Managements Content Repository feature
provides a structured and secure environment to store records associated
with Primavera Contract Managements Content Repository feature
provides a structured and secure environment to store records associated
with projects. The drawings log capability in Primavera Contract
Management maintains and identifies drawings, specifications, and other
supporting documentation, so you can meet contractual requirements and
ensure the completion of your work. Tracking documents through the
drawings log lets you keep records of all revisions and know who received
what revisions and when. The drawings log also manages the distribution
of drawings to make certain everyone has the latest drawings required to
construct the building.
http://www.oracle.com/us/products/applications/primavera/contractmanagement-bi-data-sheet-514021.pdf
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2.2.5 Computerized Student Information System

By Marieljoycolega March 2013
Student Information
System is a computer application that deals
with the generation, collection, organization, storage, retrieval and

dissemination of recorded knowledge. Computerized Student Information
System provide capabilities for entering student information, building a
student record and managing other student related data needs in the
school. Notably, student information system or SIS incurs such application
software designed for educational establishments to manage student data.
Student information systems provide capabilities for entering
student test and other assessment scores, building student schedules,
tracking student attendance as well as managing many other studentrelated data needs within the institution university. Thus, many of these
systems applied in the Philippines can be scaled to different levels of
activity and can be configured by their home institutions to meet local
needs.
Moreover, before universities have created their own bespoke
student record systems, but with growing complexity in the business of

educational
establishments,
organizations
now
choose
to
buy
customizable within the shelf software. It can be that, modern student

information systems are usually server-based, with the application residing
on central computer server and are being accessed by client applications
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at various places within and even outside the school. During the year
1990s,
http://www.studymode.com/essays/Computerized-StudentInformation-System-1481640.html
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Scope:
Important documents immediately become accessible, automatic
overviews and notifications Contracts, reports, notifications or
complaints, they are all re-directed to the people in charge who can
immediately take the necessary action.
Objective:
Computerized system helps to alert the management for updating
the contracts, reports and complaints.
Problem:
They have no scanned the documents.
Conclusion
Based on the following articles we have been meticulously study,
we conclude that the different key points should be considered:
instead of securing the actual paper works it would be better

to have a digital copy of the pertinent documents, mostly in
a form pictures and even scanned images of legal
documents;
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System administrator or someone should be responsible in

the actual intervention and improvement of apparent
systems bug;
A well-researched System strengthens the significance of

implementing of other integrated sub systems. The different
subsystems though have their specific functions and roles in
the company are still inter-dependent. Continuous research
to the systems development in an advantage in facilitating
and monitoring the system.
Simple system has a possibility of growing to a more

complex well-integrated system as much as the demands of
its users grow.
Self-generating notification functionality is another checklist

in establishing a Client Management System. It prevents
common human error that would cause a great risk to the
companys reputation.
Protection of Clients information inputted in the system must

be safe in any form of breach.
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SYSTEM
R1
R2
R3
R
4
R5
R6
R7 R8
R9
(CICMS)
1.Compilation
of complete
contracts for
clients
2.Updating of
end contract
3.Personal
information
affiliate
4.Secured
data to
protect from
an authorized
person
5. It recovers
deleted files
that maybe
restore
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Chapter 3 EIS PROJECT MANAGEMENT AND DEVELOPMENT
3.1
Risk Mitigation, Monitoring, and Management Plan
1.0
Introduction
This was to create effectiveness service system that Risk
Mitigation Monitoring and Management plan for developing Client
Information and Contract Management System.
1.1
Scope and Intent of RMMM Activities

Most software gets defect by virus and mishandling by that,
making a system becomes difficult .The team made a plan for Risk
Mitigation, Monitoring and Management in order to fulfill the
objectives and to minimize, if possible, to overcome hindrances or
problems that might come along the process.
The end-user should be aware of the software requirement
and how to manage it. The System Administrator should be wellorganized, all knowing and meticulous about handling the system.
He needs to be observant and foreseen the emerging risk and how

to manage it in accordance with the contingency plan. These are
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just some of the recommendations of the developer that must

obtain to perform the job properly.
1.2
Risk Management Organization Role

The organization has a mission to deal with and the people
involved must accept and observe the responsibility and duties
bestowed
on
them.
To
better
support the mission,
Risk
Management plays a critical role in protecting, managing, and

maintaining the system.
2.0
Risk Table Description

The stakeholders have responsibility of determining and
managing the risk. That is if everyone participated and paid close
attention to all the details during the early phase of the software
development. Therefore, many risks can be minimized and
avoided. Here are the following views of the system developers:
Software development can avoid having risk by double

checking their schedule
Customer can avoid risk by providing all necessary software

Information during the early phase of the development
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Software development can avoid risk by getting all the

details of the equipment that are provided or are accessible
to them
User can avoid Risk by making all necessary business

changes before imitating request for the software.
2.1
Risk Table
This includes the general overview of how we might able to limit the
risk
2.1.1 Probability and Impact for Risk

The following is the sorted version of the above table by probability
and impact:
Category
Business
impact
Risks
Not familiarizes about the
surrounding of business while
using computerize
Low Product Quality
Failed to Participate in the
field of computerize
Probability
40%
Impact
1
Process Risk
Customer
Risk
Lack of Knowledge to use
Employee
computerize system and
risk
40%
35%
1
2
30%
Technology
Risk
Development
Risk
10%
30%
training
Obsolete Technology
Insufficient of Resources and

materials
Table-Risk Table (sorted)
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Impact Values
1
2
3
4
3.0
Description
Catastrophic
Critical
Marginal
Negligible
Risk Mitigation, Monitoring and Management

This was demonstrating the details describe in Risk
Mitigation, Monitoring and Management Plan. Also, here stated the
following right that the end user and even the system administrator
might encounter. This include on how to avoid, to monitor and to
manage the risk.
3.1
Risk Mitigation for Risk

In this section several different of software development risk
will be identified. A plan will be created to avoid these risks.
3.1.1 Business Impact

Spend time with the client on how to explain the overview
and complexity of the system. This will help us to find out
what they needed and gathered all the information
necessary for the project to be successful.
3.1.2 End Users Risks
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The user Must knowledgeable use a system to avoid Fail to

present the project will lead to misused and mismanagement
of the system especially on the client part.
3.1.3 Process Risk

We will set up guidelines to be followed by the team to easily
follow the operational solution to resolve the system process
problem. This will help the team in delivering high quality
product and bring more clients in the future
3.1.4 Technology Risks
To avoid the risk using technology, we need to be updated
with the following technical and system requirements of the
software.
3.2
Risk Monitoring for Risk

This is the way of action while not yet experienced the risk in
developing.
To know the client opinion regarding the project, continuous
communication between users and developers should be
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established. In monitoring, we must conduct a meeting to

know the opinions of the client and also the changes being
requested.
3.2.2 End Users Risks

The minutes of each meeting should be provided to monitor
the previous problems arise while doing the system.
3.2.3 Process Risk

We have review different software related to this one for us
to find problems that we will possibly encounter. The reviews
of other works pave us a way on how to make our system
more functional.
3.2.4 Technology Risks

We will need to be updated to the new technology to help us
improve this project.
3.2.5 Development Risks
We will keep on updating the tools that we are using to keep
up with new technology.
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3.3
Risk Management for Risk

Here are way and method how to maintain the system while
encounter the risk

If mistakes have been made, conducting a meeting to the
client will do, for us to know the information and plan that the
client needs.
3.3.2 Customer (users) Risks
To manage the risk, we will gather meetings and pass out
questionnaire to the client to know what they want to prevent
unsupported informations.
3.3.3 Process Risk
If the member is not qualified or inefficient and cannot meet
the quality standards that they gave to him there should be
the one who take over his task or work
3.3.4Technology Risk
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To manage technology risk, group discussion regarding the

major shifts in the technology we will discussed and present
to the client
3.3.5Development Risks
In development risk, we will provide on the several
information on the several different palm size PC and will let
the customer to choose the one that is most appropriate for
the customer to buy
3.3.6 Employee Risks (Team mates)

Employee risk is lack of ability to perform some tasks thats
why other members teach and monitor those members.
3.2 Software Configuration Management Plan

1.0
Introduction
Kind of a big thing, not just for software but for hardware and
other IT-related stuff like servers, desktop computers, routers,
storage, Figuring out what you have and recording it somewhere
controlling who can make changes keeping a record of the
changes youve made.
1.1
Scope and Intent
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The
primary
focus
of
the
Software
Configuration
Management CICMS is to Identify and control major software

changes, ensure that change is properly implemented, and report
changes to administrator and staff.
1.2
.
SCM Organizational role
The CICMS team will work closely with the SQA (Software
Quality Assurance) team, cross-examining many of the submitted
documents and software change requests. Software Engineers will
submit change requests directly to the SCM team for their
inspection and approval.
An SCM leader will be appointed to oversee all SCM
activities. He will receive all change requests, and will make any
final decisions regarding those changes, including which software
engineer will carry out approved changes. The SCM leader also
keeps a record of all submitted requests, even those that have
been denied.
2.0
SCM Task
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The SCM leader will analyze all current design specifications

and break down the software into subsystems. The subsystems will
consist of major software functions or interface components. Any
submitted changes will be connected to its corresponding
subsystem.
2.1
Identifications
In
this
section
we
will
describe
the
way software
configuration items will be identified for the software configuration

management plan.
2.1.1 Description
Identify change
We need to have a team work on the suggestion and
to figure out if the change is necessary and is
justified.
Approve change
We cannot afford to have one member of software
development team think of a change or and
implement it without telling any other member of the
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team. We will be using the change request report

form to suggest changes in the software.
Ensure that change is being properly

implemented
Set up times when team members will look over the
change that other members have implemented and
to finalize the change.
Document the change

To approve a change we will be using change report
form, which will be submitted to change control panel
(remaining member of the Software Development
team.
2.1.2 Description
Proposed request changes
Software developer must documents the details that
changes
2.2
Version Control
2.2.1 Description
The Client Information and Contract Management
system is updated; the program builds number
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(version number) will be updated to reflect the

change. The version number will follow a standard
x.x.x input mask (for example, version 1.2.7), with
each digit place corresponding to an increasing
severity of change. Version control will be done by
hand. No source code tracking / version control tools
will be used.
2.2.2 Increasing version number

If the request is done we will filed the finalized
changes .It will be Documented and we using decimal
point
<major update><minor update><bug.fix>
Bug fix
If should be the bugs fix done product the portion of
version number the closer the bug fix number will
need to be increased.
Minor Update
Minor updating of product increased friendly users
and attractive graphical user interface.
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Major Update
We do not foresee any changes in major version
number.
2.2.3 Work Products and Documentation

All the version revision will be document and also
enhancement will file.
2.4
Configuration Status Accounting (CSA)

We will be using two different ways to communicate with the
team members and to inform the client and employee for the
changes may concern.
2.4.1 Description
Ways on how we will be communicate to team
members or people belong to the project must inform
the changes.
Verbal communication
While our software development team is small and
all the members are in constant touch with each
other it would be better to communicate verbally.
2.4.2 Works products and documentation
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A draft of the changes will be sent to the client. Upon

approval, the final change document will be amended
to the SCI document.
3.3
Software Quality Assurance

1.0
Introduction
This section include their the general overview of
Software Quality Assurance for the Client Information and
Contract Management will focus on the issues process activities
that enable a software organization and to ensure the right
things for the Project.
1.1
Scope and Intent of SQA Activities
A quality approach
Formal technical reviews that are applied throughout

the software process
Control of software documentation and the changes

made to it.
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1.2
SQA organizational Role

Ego-Less Structure
Lead Planning /Implementation of projects
The process of understanding business
Computers and related system to design
Creating effective information product
Lead application developer
- Lead Planning / implementation of projects

- The process of understanding business
-Computers and related systems to design
- Lead application developer
- Creating effectively information product
2.0
SQA Tasks
- Close contact client

- Extensive detail design
2.1Tasks Overview
Above all the task these may assure the client that the
quality of the project is on high possible designs and process
all the given plans that is stated on the project plan.
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2.2 Standard, Practices and conventional

Close contact client
We conduct meetings with the client .We meet
Manager of the Agency and talk about the client information
and contract information. We also had surveying to other
agency, and most of them use manual system we are not
contented to rely our project.
During meeting with the group, we discuss the problem and

solution on how we fix the hindrances.
Extensive details Design
We need to make sure that the user-interface final
product is satisfaction details to the client. Our group is
based on what client requested and included all the details
want of client.
2.3
Review and Audit

A formal technical review (FTR) is a software quality
assurance activity that is performed by software engineer s.
The objectives of FTR are:
(1)
To uncover errors in function, or implementation for

any representation software.
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(2)
To verify that the software under review meets its

requirements;
(3)
To ensure that the software has been represented

according to pre-defined standards.
(4)
To achieve software that is developed in a uniform

manner.
(5)
3.1
To make projects more manageable.
Generic Review Guidelines

3.1.1 Conducting Review
We will do review the client for consult them for
changes effect. And the teammates informed and accept the
responsibility and to have a good result before and after the
changes.
3.1.2 Roles and Responsibilities
As stated in 12,SQA Organizational Role, the role of
each team member will multi-dimensional since we have a
relatively small team.
-
Lead planning and/or implementation of projects/

Mona
The process of understanding business/ mine
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Uses computers and related systems to design

solutions/Jeff
Lead application developer/ Mhond
Creating effectively information product / Dee
3.1.3 Review work Product

We evaluate the work past general report by member,
to state the problem that we encounter and solved the
problem, While we on the meeting of client, the team
mates takedown the list to discuss important details
minute it in log book.
3.2
SQA Audit
-
The team member will have a report by members

performance
Any changes that will affect the project must first consult to
the team mates before doing changes.
The Client should be Notify for all the changes both minor
and major changes.
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4.0
All the changes version will be keep carefully recorded
Problem Reporting and Corrective Action/follow-up

Describe the mechanisms report that consequence of the
FTRs for corrective action and follow up that conducted.
4.1
Reporting Mechanisms
We verbally reported the changes to deliver clarifying all the
details. To help client for ask any question regarding to the
operation of the software.
4.2
Responsibilities
Since we use egoless we assign the team mates job title by
its their knowledge and skills.
-
Lead planning and/or implementation of projects
The process of understanding business
Computers and related systems to design new IT solutions

Lead application developer/ Mhond
Creating effective information product/Dee
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4.3
Statistical SQA
We research and conduct interview people aware to the
project we develop, and here are the statistical collections:
Shall Software defects is collected and categorized
Must attempt to detect the errors, design error, violation

standards and Friendly user GUI.
Misinterpretation of client communication.
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3.4
System Specification
1.0 Introduction
This section gives a general overview of Client information
and contract management system (CICMS).
1.1Goals and Objectives

The
system
entitled
Client
information
and
contract
management system is to develop a computerized system and

provide some enhancement. This would help and assists the
users in processing the information and contract needed to a
company.
The goals of CICMS are:
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To provide a computerized CICMS system
To provide secured data
To provide a searchable database
To generate reports
To minimize time consume
To minimize paper works
To have a record of the client and contract information in

easier and faster.
1.2 System Statement of Scope

A general statement of the intent of the software
(system) should be provided here. That is, what information is
produced, what major functions are implements, and what data
are provide as input to CICMS.
1.2.1 General Requirements

The following general requirements were laid for our
project name (CICMS).
A way in adding information of client and contract
A way in which the user need to login
A way in which they could generate reports
A way to search the data which was entered into

database.
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A way in which they could view data which was

entered into database
A way to print any reports
A way to monitor the users
A way to attach the contract of the client and

employees.
Interface Enhancement
This would help the users used the system because of the
unique interface of the user friendly.
Database administrative interface

This interface can easily search the information of client
and contract, some of it can update the information of
client and contract for the process of CICMS.
User manual
The user manual can help the users on how to use the
system in the way of adding query and simple tutorial for
the trouble shooting, scanned contract and print any
reports of the system.
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Scanned contract
This form can help the user attach all contracts that are
involved the client and agency about the contract.
Records
This form is for all the Information entered to the
database that shown on this form.
Reports
Form for the Agreement letter, Client information and
reports for all the records, to easily print in different
format such as pdf, Msword and excel.
Add Information
This form can entered all the information of client and
contract to the database.
1.3 System Context

Our system entitled Client information and contract management
are now having a good process of client and contract. We have a
unique features and unique process such as design GUI and for the
form of add client information we have taken a photo for the optional
process in case of the clients forgot to bring their picture.
1.4 Major Constraints

Time
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We only have about three months to finish all documentation and

enhancement of our project. We do our best to manage our
schedule in this project.
Funding
To develop this project, we decide to contribute 10 pesos every day
for our funding. We will need funding to buy load of internet for the
development of the project.
2.0
Functional Data Description

This section overall system function and the information domain in
which it operates.
2.1
System Architecture
Figure 2.2.1
Architecture Model
The architectural diagram for the software is shown below.
As it is clear from the diagram, various actions are HR staff
and administrator staff which use the system.
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2.2.1 Subsystem Overview

Add Client information
This form is for the registration of client information and it
can have a report that can be printed.
Add Contract information

This is for adding information of contract and it can be print
the reports of contract information.
Active client
This form is for all the active client that have been registered
and it can be print all the information of active client.
Blacklisted client
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All the clients that have been block are the information of
client is move into the Blacklisted client form.
Client/Employee Contract Renewal

This is the form for all the files renewal.
Expired contract
We have an expired contract form for the entire client that
their contract is expired.
Deactivate Records
This is the form for all the entire information of client and
contract that are deleted.
Records
This form is for all the Information entered to the database
that shown on this form.
Reports
The form for the Agreement letter and Client information
form, to easily print in different format such as pdf, Msword
and excel.
2.2
Data Description
2.2.1 Major Data Objects
User Administrator Information (Linked with form)
1. Admin ID
This ID is for the Administrator to easily and faster to
identify their records.
2. Admin name
Admin name for the administrator
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3. Username
Username of the administrator is one of the important
information needed to access the system.
4. Password
Password for the user administrator this code are
needed to access the system.
User HR staff Information (Linked with form)
1. HR staff ID
This ID is for user HR staff to easily and faster to
2. HR staff name
HR staff name is the name of HR staff
3. Username
Username of the HR staff is one of the important
4. Password
Password for the user HR staff this code are needed
to access the system.
Client information (Linked with form)
1. Client ID
This ID is for client ID to easily and faster to identify
their records.
2. Client name
Name of the client
3. Client Address
Address of the client
4. Email address
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Email address of the client

5. Zip code
A group of five or nine numbers that are added to a
postal address to assist the sorting of mail.

6. Mobile number
Mobile number of the client it is use for the
communication needed in case of emergency for the
transaction.
7. Other mobile number
Another mobile number of client if theirs available.
8. Status
The relative social, professional, or other standing of
someone.
9. Fax number
As scanned and sent electronically by a machine, or
is slang for the machine used to send the image.
10. Business Type

A Sole Proprietorship is one individual or married
couple in business alone.
11. Company
Company name.
12. Company Address
The address of the company
13. Telephone number
The telephone number of the company
14. Total Salary
The total salary of the client from their contract
signed.
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15. Date started

The act of recording an item, such as a commercial
transaction, in a journal, account, register, etc.an
item recorded, as in a diary, dictionary, or account
Add Contract information of Client and Employees

(Linked with form)
Client Contract information
1. Client ID
their records.
2. Client Name
Name of the client
3. Contract type
Agreements between two entities, creating an
enforceable obligation to do, or to refrain from doing,
a particular thing.
4. Contact status
The contract status provides a visual indicator of
where your contract is in the contract life cycle, and
it designates when a contract is available for lookup
and processing.
5. Contract started
The date upon which a Purchase Agreement is fully
executed by all parties
6. Contract end
Date of end contract
7. Duration
The time during which something continues
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8. No. of service request

A number request of the client
9. Hours of work
Hours of work of the client
10. Contracted Salary
The total salary of the client from the contract
signed
11. Method of payment
Payment must be in the form of cash, money
order, a bank cashier's check or a credit card.
Credit card payment must be pre-approved prior to
loading. Personal checks are not accepted.
12. Description
A statement that tells you how something
Employee Contract information

1. Employees ID
their records.
2. Employees Name
A Name of the employees.
3. Contract type
a particular thing.
4. Contact status
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where your contract is in the contract life cycle, and it
designates when a contract is available for lookup
and processing.
5. Contract started
6. Contract end
7. Duration
8. Hours of work
The total salary of the client on the contract signed

Payment must be in the form of cash, money order, a
bank cashier's check or a credit card. Credit card
payment must be pre-approved prior to loading.
Personal checks are not accepted
11. Description
Attach Scanned contract

1.
Client ID
their records.
2.
Client name
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Feature that enables client programs to carry both

user names and client name values.
3.
Company
Company name
4.
Description
Client Renewal Details

1.
Renewal ID
This ID is for client and employees ID to easily and
faster to identify their records.
2.
Client ID
their records.
3.
Client name
Name of the client
4.
Duration
5.
Hours of work
6.
Contracted salary
signed.
7.
Renewal date
8.
Renewal end
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9.
No. of service request


11. Description
Employees renewal details
1. Employee ID
This ID is for employees ID to easily and faster to identify
their records.
2. Employee name
Name of the employee
3. Hours of work
Hours of work of the employees
4. Method of Payment
payment must be pre-approved prior to loading. Personal
checks are not accepted
5. Renewal Date
transaction, in a journal, account, register, etc.an item
recorded, as in a diary, dictionary, or account
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6. Contract Start
7. Contract End
8. Description of Contract
Document/Files
1.
Files ID
This ID is for Files ID to easily and faster to identify
their records.
2.
Description
3.
Path
Location of the document that have been attached in
database of the system CICMS
Figure 2.2.2 Relationship

An entityrelationship model (ER model) is a data model for
describing the data or information aspects of a business domain or its
process requirements, in an abstract way that lends itself to ultimately
being implemented in a database such as a relational database.
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2.3 Human Interface Description

Login form window
This form is for to access the system and it has five attempts to
access the client information and contract management system.
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The user admin and the HR staff are the only person can access
the system they have a valid code from database to access the
system of (CICMS).
Client information window

We will need the information of client to add into database of the
system and to have a report for the clients. This form can easily
and faster adding information of the client and has a searchable
process to find the information of client.
Contract details window

Add contract form is the summary information of the contract that
we attached, it has a field of Client ID, Client name Contract type,
Contract status, No. of guard request , hours of work, contracted
salary, method of payment and description this are the important
details that we need for the add contract details form.
Renewal Details window

This is the form for the entire client that their contract can be renew
and we will need some of information of the renewal to be entered
into database. It is important form for the process of CICMS
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Attach scanned contract window

We need to attach the copy of their contract to minimize paperwork
and attach scanned contract, it can help if their copy of the client
contract have been loss. In this form of CICMS we can update the
information of contract.
Files window
A files form for the entire contract scanned that are save into
desktop.
Account setting window

The account setting is for the registration of admin and HR staff to
access the system. This form is the information for the valid code of
accessing the system.
Window of all Records

We have records of all client information, Contract details, Scanned
contract, Renewal details, Active client, Blacklisted client, Expired
contract, Canceled contract and Contract problem, in this form the
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entered record from the database can be print to have their own
copy if their needed and it can minimize the paperworks, time
consume and can easily and faster doing the process of CICMS.
Window for Deactivate records

This is the form for all the entire information of client and contract
that are deleted.
Window of Reports for the Contract agreement letter

This is a form for all the client and employees, to create a contract
agreement letter.
3.0 Subsystem Description

3.1 Subsystem Flow Diagram
Figure 3.1.1 Client Information and Contract
Management System (CICMS)
Contract of
Client
Client name
/Contract list
Contract from
DB
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Is this
new
client
No
Yes
Client ID, Name,

Location from
DB
List of client IDs,

name, location for
querying appear
Yes
and
not
sure
Does the
client
info
Empty client
info appears
No
Enter client
Info.
exist?
Select Client
Client ID
from DB
Select existing user

record from list
Existing client
record from
DB
Yes
Contract
type from
DB
Existing contract
from DB
Client info appear
Is there an
existing client
record
No
Client Info
from DB
Does the
client info
required to
update
No
List from
contract
appear
Yes
Client info
updates DB
Signing Contract information &Update
Select contract type
Contract type from

DB
New contract
appear
Client info from DB
New contract of
client & employee
from DB
Figure 3.1.2 Entering data of Client and Contract

Flow Diagram
Client
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Partnership
Client
Renewa
l
Registered Client
new information
form
Corporation
Single
Proprietorship
Request
List
Require
ments
Contract of the
Client and
Employees
Selecting
Contract
Signing
Contra
ct
Availability
of Employee
Approval of client
Contract
Total
Payment of
client
End of
Contract
Start of the
Contract
Figure 3.1.3 Generate Report Flow Diagram
The reports have the interface with the client, contract

details, and users details attached contract it has the
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function of reports to print the data of client and contract

details into excel, MS Word and PDF format.
Client info
Updates
Client
info from
DB
New contract
appear
Contract
type
from DB
Enter client
info
Renew client
info appears
Is the
new
client
Yes
Client info
from DB
List of
contract
appear
No
New client
will entered
into DB
Yes
Is this a
new client
info?
Select
existing new
client record
list
No
New contract
from the client
Contract
printed
FULL
What type of
contract to
be printed?
Blank
Unfinished
contract
Contract
printed
Contract
printed
Figure 3.1.4 Scanned contract Flow Diagram
Client
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Signing of the contract by the

client/employee
Scan the contract

signed by the
client/employee
View the
scanned contract
Save the scanned

contract
Printing of the
scanned contract
into MS Word, Excel
and PDF Format
Figure 3.1.5 Print Reports Flow Diagram
Reports type
from DB
List of Client and

Contract reports
appear
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Blacklisted
contract reports
Client and contract

info inserted into
reports will be
appeared
Contract info
from DB
Client info and

contract change
from DB
Reports client and

contract updated
on DB
Finalize reports
Excel format
MS Word Format
Print reports
Client info
from DB
Date
requested to
response
Save
information
PDF Format
4.0 Enhanced Interface Prototyping

(CICMS)
The process of Client Information and Contract Management
System, from the users (Administration and Hr staff) needs
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to access the system by the unique information of the users

from database. The administration has unlimited to do the
process or function of the system while the Hr staff has only
limited to do the task. The entering client information and
contract are the users only to do this task then after the
process of entering data the contracts are need to entered
into system by scanned or attached the copy of contract and
can be print it when needed. The information of the client
and contracts are secured with this system and the CICMS
system has a records of information to generate reports for
to print the data into excel, MS Word and PDF Format.
Entering Data of Client and Contract Flow Diagram

The clients are contains of attribute which are the basic data
of the client. The responsibilities of this component is to
declaring variables of the basic data of the client and
implementing functions which set data into database and
retrieve from database.
Generate Report Flow Diagram

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Print Reports Flow Diagram

This is the process to view and print all records such as
client information, contract details, active client, blacklisted
client, expired contract and renewal contract details. All the
record can print into MS Word, Excel and PDF Format. The
specific data once you search it and to select the data theirs
form have been appeared you can view the data of one
person and you can also print the data into MS Word, Excel
and PDF Format.
Scanned Contract Flow Diagram
The process of scanned/ attached are after adding client
information and contract details, the users need to do the
task or function of the system to scanning contract of the
client and employees(Guard) .
Contract agreement letter Flow Diagram

The system of client information and contract management
system (CICMS) has a window or form for the contract letter
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to create the client and employees contract. It is ready to

print when its needed.
3.5 Software Requirements Specification

1.0Introduction
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The
system
entitled
Client
information
and
contract

company.
To generate reports
To have a record of the client and contract information

in easier and faster.
1.2System Statement of the Scope
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A general statement of the intent of the software (system)

should be provided here. That is, what information is
produced, what major functions are implements, and what
data are provide as input to CICMS.
1.2.1General Requirements

database

A way to monitored the users

employees.
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This would help the users used the system because

of the unique interface of the system.

This interface can easily search the information of
client and contract, some of it can update the
information of client and contract for the process of
CICMS.
Help menu
The help menu can help the users on how to use the
system in the way of adding information, scanned
contract and print any reports
Scanned contract
This form can help the user attach all contracts that
are involved the client and company about the
contract.
Audit trail
This form has a description field for the users that
they can write what the user to do every time they
used a system.
1.3System Context
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Our system entitled Client information and contract management

are now having a good process of client and contract. We have a
unique features and unique process such as design GUI and for the
form of add client information we have taken a photo for the optional
process in case of the clients forgot to bring their picture.
1.4Major Constraints
Time
We only have about three months to finish all documentation
and enhancement of our project. We do our best to manage
our schedule in this project.
Funding
To develop this project, we decide to contribute 10 pesos
every day for our funding. We will need funding to buy load
of internet for the development of the project.
2.0 Usage Scenario
2.1 User Profile

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There will be 4 levels of users:
Full Control (Administrator)
Read only users (Administrator)
Read/Write Modify own users (HR staff)
Read/Write Modify all users ( Admin and HR staff)
2.2 Use cases

Full Control
This is the system administrative level which will be able to
change any application settings, as well as maintaining user
profiles.
Read only users

The read-only users will only read the database and cannot
insert, delete or modify records.
Read/Write/Modify Own users

This level of users will be able to insert new information of
Client and Employee.
Read/Write/Modify all users

This level of users will be able to do all the record
maintenance tasks. They will be able to modify and records
and created by any users.
3.0 Data Model and Description

3.1 Data Description
3.1.1 Data Objective and Dictionary
User Administrator Information (Linked with form)
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1. Admin ID
This ID is for the Administrator to easily and faster to
2. Admin name
Admin name for the administrator
3. Username
Username of the administrator is one of the important
4. Password
Password for the user administrator this code are
needed to access the system.
User HR staff Information (Linked with form)
1. HR staff ID
This ID is for user HR staff to easily and faster to
2. HR staff name
HR staff name is the name of HR staff
3. Username
Username of the HR staff is one of the important
4. Password
Password for the user HR staff this code are needed
to access the system.
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Client information (Linked with form)
1. Client ID
their records.
2. Client name
Name of the client
3. Client Address
Address of the client
4. Email address
Email address of the client
5. Zip code
Zip code of the city
6. Mobile number
Mobile number of the client it is use for the
communication needed in case of emergency for the
transaction.
7. Other mobile number
Another mobile number of client if theirs available.
8. Status
The relative social, professional, or other standing of
someone.
9. Fax number
It is for the client status if a single, marriage or
separate.
10. Business Type
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A Sole Proprietorship is one individual or married

couple in business alone.
11. Company
Company name.
12. Company Address
The address of the company
13. Telephone number
The telephone number of the company
14. Total Salary
signed.
15. Date started
Add Contract information of Client and Employees

(Linked with form)
Client Contract information

1. Client ID
their records.
2. Client Name
Name of the client
3. Contract type
a particular thing.
4. Contact status
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where your contract is in the contract life cycle, and
it designates when a contract is available for lookup
and processing.
5. Contract started
6. Contract end
7. Duration
8. No. of service request
9. Hours of work

The total salary of the client from sa contract
signed
loading. Personal checks are not accepted.
12. Description
Employees Contract Information
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1. Employees ID
their records.
2. Employees Name
A Name of the employees.
3. Contract type
enforceable obligation to do, or to refrain from
doing, a particular thing.
4. Contact status
where your contract is in the contract life cycle,
and it designates when a contract is available for
lookup and processing.
5. Contract started
The date upon which a Purchase Agreement is
fully executed by all parties
6. Contract end
7. Duration
8. Hours of work
9. Position
Position of the employee
10. Destination
Destination of the employee to be assign
The total salary of the client from a contract signed

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loading. Personal checks are not accepted
13. Description
Attach Scanned contract

1.
Client ID
their records.
2.
Client name
Feature that enables client programs to carry both
user names and client name values.
3.
Company
Company name
4.
Description
Client Renewal Details

1.
Renewal ID
This ID is for client and employees ID to easily and
faster to identify their records.
2.
Client ID
their records.
3.
Client name
Name of the client
4.
Duration
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5.
Hours of work
6.
Contracted salary
signed.
7.
Renewal date
8.
Renewal end
9.
No. of service request


11. Description
Employees renewal details
1. Employee ID
This ID is for employees ID to easily and faster to identify
their records.
2. Employee name
Name of the employee
3. Hours of work
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Hours of work of the employees

4. Method of Payment
payment must be pre-approved prior to loading. Personal
checks are not accepted
5. Renewal Date
transaction, in a journal, account, register, etc.an item
recorded, as in a diary, dictionary, or account
6. Contract Start
7. Contract End
8. Description of Contract
9. Position
Position of the employee
10. Destination
Destination of the employee to be assign
Document/Files
1.
Files ID
This ID is for Files ID to easily and faster to identify
their records.
2.
Description
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3.
Path
Address location of the files
Audit trial
1. User ID
Head manager or administrator and HR staff ID
2. User Name
The name of a user
3. Description
Figure 3.1.2 Relationship

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An entityrelationship model (ER model) is a data model for

describing the data or information aspects of a business domain or
its process requirements, in an abstract way that lends itself to
ultimately being implemented in a database such as a relational
database.
4.0 Functional Model and Description

4.1 Subsystem Flow Diagrams
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Figure 4.1.1 Client Information and Contract Management

System (CICMS)
Contract from
Client
Contract from
DB
Client name
/Contract list
Is this new
client
info?
No
Yes
Client ID, Name,

Location from
DB
List of client IDs,

name, location for
querying appear
Yes
and
not
sure
Does the
client
info
No
Empty client
info appears
Enter client
Info.
exist?
Select Client
Client ID
from DB
Select existing user

record from list
Existing client
record from
DB
Yes
Contract
type from
DB
Existing contract
from DB
Client info appear
Is there an
existing client
record
No
Update
client info
No
Does the
client info
required to
update
List from
contract
appear
Select contract type
Contract type
fromDB
Yes
Client Info
from DB
Client info
updates DB
Signing Contract information &Update
New contract
appear
New contract of client
& employee from DB
Client info from DB
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Figure 4.1.2 Entering data of Client and Contract Flow

Diagram
Client
Partnership
Request List
Requirements
Client
Renewal
Single
Proprietorshi
p
Registered Client
information form
Reques
t List
Req.
Corporation
Selecting
Contract
Contract of the Client

and Employees
Signing
of
Contrac
Availabilit
y of
Employee
Approval of client
Contract
Total
Payment
of client
End of
Contract
Start of the
Contract
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Figure 4.1.3 Generate Report Flow Diagram
Client info
Updates
Client
info from
DB
New contract
appear
Contract
type
from DB
Client
Information
Is the
new
client
Renew Client
info appears
Client info
from DB
List of
contract
appear
No
New client
will entered
into DB
Yes
Is this
new
client
Yes
No
Select
existing new
client record
list
New contract
of client
Contract
printed
FULL
What type of
contract to
be printed?
Blank
Unfinished
contract
Contract
printed
Contract
printed
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Figure 4.1.4 Scanned contract Flow Diagram
Client
Signing of the contract

by the client/employee
Scan the contract signed by

the client/employee
View the
scanned
Save the
scanned
contract
Printing of the scanned

contract into MS Word, Excel
and PDF Format
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Figure 4.1.5 Print Reports Flow Diagram
List of Client and

Contract reports
appear
Reports type
from DB
Client reports
Contract
reports
Reports
from DB
Select reports
Contract
Employee
Blacklisted
contract reports
Contract info
from DB
Client info and

contract change
from DB
Excel format
MS Word Format
Active client
reports
Client and contract

info inserted into
reports will be
appeared
Reports client and

contract updated
on DB
Finalize reports
Print reports
Client info
from DB
Date
requested to
response
Save
information
PDF Format
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4.2 Human Interface

Login form window
This form is for to access the system and it has five attempts
to access the client information and contract management
system. The user admin and the HR staff are the only
person can access the system they have a valid code from
database to access the system of (CICMS).

We will need the information of client to add into database of
the system and to have a report for the clients. This form can
easily and faster adding information of the client and has a
searchable process to find the information of client.

Add contract form is the summary information of the contract
that we attached, it has a field of Client ID, Client name
Contract type, Contract status, No. of guard request , hours
of work, contracted salary, method of payment
and
description this are the important details that we need for the
add contract details form.
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This is the form for the entire client that their contract can be
renew and we will need some of information of the renewal
to be entered into database. It is important form for the
process of CICMS
We need to attach the copy of their contract to minimize
paperwork and attach scanned contract, it can help if their
copy of the client contract have been loss. In this form of
CICMS we can update the information of contract.
Files window
desktop.

The account setting is for the registration of admin and HR
staff to access the system. This form is the information for
the valid code of accessing the system.
Window of all Reports
We have records of all client information, Contract details,
Scanned contract, Renewal details, Active client, Blacklisted
client, Expired contract, Cancelled contract and Contract
problem, in this form the entered record from the database
can be print to have their own copy if their needed and it can
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minimize the paperworks, time consume and can easily and

faster doing the process of CICMS.
Window for deleted file storage

This is the form for all the entire information of client and
contract that are deleted.
Window for contract agreement letter

This is a form for all the client and employees, to create a
contract agreement letter.
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5.0 Restrictions, limitations and Constraints

Time
Funding
of internet for the development of the project
6.0 Validation Criteria

We are creating new user interface using Java
Netbeans. The older system is in a manual form so many
paper works, they cant find the specific data and also
unsecured and free from a unauthorized person.
The
system that we create will lessen the paper works, it is also

auto generated and can secure the files.
In Database administrative this interface can easily
search the information of client and contract, some of it can
update the information of client and contract for the process
of (CICMS).The help menu can help the users on how to use
the system in the way of adding information, scanned
contract and print any reports.
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We have Scanned contract this form can help the

user attach all contracts that are involved the client and
company about the contract. Audit trail this form has a
description field for the users that they can write what the
user to do every time they used a system.
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1.6
Software Design Specification

1.0 Introduction
The system entitled Client information and contract
management system is to develop a computerized system
and provide some enhancement. This would help and
assists the users in processing the information and contract
needed to a company.
To generate reports

easier and faster.
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1.2 System Statement of Scope

should be provided here. That is, what information is produced,
what major functions are implements, and what data are provide as
input to CICMS.
1.2.1 General Requirements


database.

A way to monitor the users

employees.
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This would help the users used the system because of the
unique interface of the user friendly.
This interface can easily search the information of client and
contract, some of it can update the information of client and
contract for the process of CICMS.
Help menu
The help menu can help the users on how to use the system
in the way of adding query and simple tutorial for the trouble
shooting, scanned contract and print any reports of the
system.
Scanned contract
This form can help the user attach all contracts that are
involved the client and agency about the contract.
1.3 System Context
Our system entitled Client information and contract
management are now having a good process of client and
contract. We have a unique features and unique process
such as design GUI and for the form of add client information
we have taken a photo for the optional process in case of the
clients forgot to bring their picture.
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1.4 Major Constraints
Time
Funding
of internet for the development of the project.
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2.0 Data Design

Figure 2.1Database Description
Client Information
and Contract mgt.
System
N
Head Manager
/HR Staff
N
N
Monitor
Add Info and

Contract
Client
Information
Contract
Details
1
N
N
Client
Contract
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1.0
Architectural and Components-level Design
3.1
Program Structure
Figure 3.1.1 Overall
Log in
Menu
Add
Deactivate
records
Records
Reports
Account
Settings
Menu Items
The following shows the architecture of the main menu:
Add
-
Add Client Information
Add contract Details
Save or attach/scanned Contract
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Records
-
All client
Active clients
Blacklisted client
Contract
Scanned Contract
Renewal
Deactivate Records
-
All client
Active clients
Blacklisted client
Contract
Scanned Contract
Renewal
Account Settings
-
Admin Account
HR Staff Account
Administrative ID
Administrative name
Username
Password
3.1.2 Add
Add new Client
Add New Contract
Save Contract
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3.1.3Records
All records
-Client
-Contract
Scanned Contract
Renewal
3.1.5 Account Setting

Account
-Admin
-Hr Staff
User Id
Account name
Username
Password
3.2 Description for Components

3.2.1 Switch User
Major form (s)
: frmLogin
Major Action(s)
:Login
The form frmLogin will appear. User enters their username in

txtUserName and password in txtPassword. Then click
cmdOkay. User will be logged in if it is a valid username and
Password pair. If user clicks cmdCancel on this form,
application will end if they confirmed their action.
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3.2.2 Add
Major form (s):
frmClient/frmContract/frmSaveContract
Major Action(s): Client,Contract,SaveContract
Client
To add new client for requesting security service it important
to get information of client for the purposes of continues
transaction and we know whos represent of company when
incase of transaction s and hindrances between both parties
.The user go to menu and click cmdAdd .Select client
Contract
Enter into a formal and legally binding agreement. Properly
designation of a client contract Go to menu and clickfrmAdd
then select cmdContract.
Save Contract
Click menu click frmAdd and select cmdsavecontract. This
section entitled the agreement of both parties.
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3.2.3 Records Step 1

Major Form (s):
frmallRecord/frmClient/frmcontracts/frmScannedContra
ct/frmRenewal
Search
Object Name: cmdSearch
To search for client, contract, scanned contract and renewal
details, users can click on the multi-page document button
next to the ID field. frmClientSearch/frmClient/ frmcontract s
/frmScanned Contract/frmRenewal will appear. Users can
highlight an information in the resultgrid,theclickcmdOkay.
Alltheinformationonfrm Client Search/frmClient/frmcontracts
/frmScannedContract/frmRenewalwill be filed in.
Major Action (s)
: All records, Client, Contract,
Scanned Contract, Renewal

All Records
The basic objective of a good filing system is to be able to
find the record you need quickly and economically,
regardless of its format. The goal of a good filing system is to
provide quick access to information. Just Go to menu Click
cmdRecords and all you want to find of Information is in the
Records.
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Client
The record is all of client Information only located at the frmClient.
All you need information from client we make it easily to find.
Contract
All the Contract of Client is located from the frmContract just go to
menu click frmRecords and select frmcontracts.
Scanned Contract
To make easily binding contract we maked Scanned Contract for
the purposes easily to attach and find .To find Scanned Contract
Go to menu click frmadd and select frmscannedcontract.
Renewal
For renewing expiring contract go to menu click frmrecord sand
then select frmRenewal
3.2.4 Account settings Step 1
Major form(s)
: frmAdmin/frmHr
staff/frmUserID/frmAccountname/frmUsern
ame/
frmPassword
Major Action
: Admin, Hrstaff, UserID ,Account name,

Username, Password
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Admin
Officials executive Admin one able to access the system. Go
to frmAccount Settings and click frmAdmin .
HR Staff
Selective staff has a permission to access the system. Go to
frmAccount Settings and click frmHrstaff .
Account name
The actual name of the individual or entity on the system
account. Click frmAccountsettings.
Username
Identification used by a person with access to a client
Information and Contract Management system. Go to
frmAccountsettings and then click frmusername.
Password
Used for user authentication to prove identity or access
approval to gain access to a resource .Go to frmmenu and
then click frmaccountsettings,then select frmpassword
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4.0 User Interface Design

There will be about 10 interfaces in the program. We cant design
on the exact number of it yet. Because the clients still have to think over
on several interfaces, to see rather
They can be combined some of the forms or put some them in
separated forms
4.1 Screen Images

Login
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Account setting
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4.1.1 Objects and actions

1. Log in Screen
User Name
User name can be ranged from 6 to 20 letters
(numbers), as the industry standard. No special
characters, space. And mostly likely the users will use
their user name for this system as well. The
Administration and Hr staff allowed accessing the
system
for
the
securing
data
and
avoiding
mishandling uses.
Password
Password can be ranged from 6 to 20 letters
(numbers), as the industry standard. No special
characters, space.
OK
If the users enter the right user name with the
matching password, it will immediately take them to
the main interface.
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Cancel
If the user wishes to exit the program, hit the Cancel
button.
2. Main Interface
Main menu
The following shows the architecture of the
main menu:
ADD
-
Client information
Contract details
Scanned contract
Renewal details
Reports
-
All clients
Active client
Blacklisted client
Contract
Scanned contract
Renewal
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Scanned contract
-
Attached
Save
Account setting
-
Administrator
HR Staff
Account name
Username
Password
4.2 Interface Design Rules

Interface design focuses on three areas of concern:
1. The design of interfaces between software modules;
2. The design of interfaces between the software and other
nonhuman producers and consumers of information (i.e.,
other external entities);
3. The design of the interface between a human (i.e., the
user) and the computer.
Easy to Learn
Readability
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4.3
Easy navigate between interfaces
Components Available
Since we are using Java Netbeans as our front-end
development language, there are a lot of ready-made components
that are available for us to use already. The following is a list of
controls that we will be using for this software.
4.3.1 Intrinsic Controls
Text Box
A Text Box control, sometimes called an edit field or edit
control, displays information entered at design time, entered
by the user, or assigned to the control in code at run time.
Label
A Label control is a graphical control you can use to display
text that a user can't change directly.
Line
A Line control is a graphical control displayed as a
horizontal, vertical, or diagonal line.
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Image
Use the Image control to display a graphic. An Image control
can display a graphic from a bitmap, icon, or metafile, as
well as enhanced metafile, JPEG, or GIF files.
List Box
A List Box control displays a list of items from which the user
can select one or more. If the number of items exceeds the
number that can be displayed, a scroll bar is automatically
added to the List Box control.
Scrollbars
Scroll bars provide easy navigation through a long list of
items or a large amount of information. They can also
provide an analog representation of current position. You
can use a scroll bar as an input device or indicator of speed
or quantityfor example, to control the volume of a
computer game or to view the time elapsed in a timed
process.
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Command Button
Use a Command Button control to begin, interrupt, or end a
process. When chosen, a Comman Button appears pushed
in and so is sometimes called a push button.
Menu
A Menu control displays a custom menu for your application.
A menu can include commands, submenus, and separator
bars. Each menu you create can have up to four levels of
submenus.
Combo Box
A Combo Box control combines the features of a TextBox
control and a List Box controlusers can enter information
in the text box portion or select an item from the list box
portion of the control.
Checkbox
A Check Box control displays an X when selected; the X
disappears when the Check Box is cleared. Use this control
to give the user a True/False or Yes/No option. You can use
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Check Box controls in groups to display multiple choices

from which the user can select one or more. You can also
set the value of a Check Box programmatically with the

Value property.
Option Button
An Option Button control displays an option that can
be turned on or off Shape .The Shape control is a graphical
control displayed as a rectangle, square, oval, circle,
rounded rectangle, or rounded square.
4.3.2 ActiveX Controls
Data Repeater
The Data Repeater control functions as a scrollable container of
data-bound user controls. Each control appears in its own row as a
"repeated" control, allowing the user to view several data-bound
user controls at once.
Date Time Picker
The Date Time Picker control enables you to provide a formatted
date field that allows easy date selection. In addition, users can
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select a date from a dropdown calendar interface similar to the

Month View control.
MSFlexGrid
The Microsoft FlexGrid (MSFlexGrid) control displays and operates
on tabular data. It allows complete flexibility to sort, merge, and
format tables containing strings and pictures. When bound to a
Data control, MSFlexGrid displays read-only data.
Tree View
A Tree View control displays a hierarchical list of Node objects,
each of which consists of a label and an optional bitmap. A
TreeView is typically used to display the headings in a document,
the entries in an index, the files and directories on a disk, or any
other kind of information that might usefully be displayed as a
hierarchy.
Status Bar
A Status Bar control provides a window, usually at the bottom of a
parent form, through which an application can display various kinds
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of status data. The Status Bar can be divided up into a maximum of

sixteen Panel objects that are contained in a Panels collection.
Toolbar
A Toolbar control contains a collection of Button objects used to
create a toolbar that is associated with an application.
Common Dialog
The Common Dialog control provides a standard set of dialog
boxes for operations such as opening and saving files, setting print
options, and selecting colors and fonts. The control also has the
ability to display help by running the Windows Help engine.
Restriction, Limitations and Constrains
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5.0 Restriction, Limitation, and Constraints

Time
Time is so far the biggest restriction or constraint for our project as we
only have around three months to finish entire project. It is very important
for us to watch the time we spend over every phase of the software
development project. We could have included many more components to
the software like online help menu but time restricts us from doing so.
Employee Skills
Employees programming and design skills is also one of the restriction. It
does not have as big of an impact on the project as time but it sure does
limit us from doing more addition to the projects.
Insufficient Resources
Not having all the necessary instruments also is a problem for our
software. We planned to use latest equipment for the project like Hand
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Held PC with keyboard etc. but the employers cannot afford to provide
such tools to all their employees so we had to abandon the plans. We
encountered difficulty to search who had already
service use client
Information and Contract Management system to base in our system,

thats why we can make it more details to improve and we provide the
complete details.
6.0 Testing Issues

To validate the software we need to test the software .During
the testing we will be concerned about the inputs and their expected
outputs. We emphasize on the testing where we will input the data
and will compare the output with the expected results .At this stage,
we are not concerned about the process; we are only looking for the
correct outputs.
6.1 Classes of Test
The software has many different additions and new interfaces
/function added it. We will go through each of the new interface and
other software function to describe different types of test performed of
them
Interface
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We are creating new user interface using Java. This

interface allows user to easily fill the checklist and thus enter data
regarding inspection into the database. The older system makes
inspectors work very tedious with use of several different windows to
complete the form. The interface that w will design will enable user to
complete the entire form with use of a single window. The test to be
carried on these interface windows are described below.
Black Box testing

We are concern about inputs of data into the software and
their expected outputs. So we will carry out black box testing where
several different steps will be taken to test the software so that
when we use the software with specific data all the given out puts
will match our expected results. We will compare the output with
our expected output list and will find out credibility of the software
Log in window
We will make use a several different names to log into the
system .We will use correct and incorrect User ,Names and
Passwords to access the software and thus access database. We
will not be allowed to log in using incorrect password and error
message will be shown .When correct password is represented we
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will be able to log in be able to next window (Mysql ).We will also
test OK and Cancel buttons on this window by performing test
above.
Ms sql
This is the main window that we will use to access the
databases using Ms sql we will have several different drop down
smenu in this window client Information, Contract Detail, Renewal,
Blacklisted, Audit trail, Scan files, Files Record and Help are the
drop down menu that will be available in this window we will try to
use all the menu and then different option available in each of the
window.
Add : When Add new Client is clicked user will be shown

choices
Add Client Information
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For the sake of client we need to be able to prove, without a

doubt,
that
clients
document
containing
sensitive
information is the unaltered authoritative version.

.Add contract Details
These contracts are comprised of terms & conditions,
clauses, obligation and objectives that need to be tracked
and managed throughout the entire contract lifecycle to
maximize business benefits and minimize associated costs
or risks
Save Contract
Drafted for your particular needs will cost you something, but
your involvement in the process can keep those costs low,
and in the end you can avoid a much more expensive
problem.
Records: When Add new Client is clicked user will be

shown choices
All records
For the several of records we need to keep record for the
period of time.
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Clients
Confidentiality "implies a relationship between two or more
persons in which the information communicated between
them is to be kept in confidence. Only the client information
to print without any other regarding information
Scanned Contract
The process of scanned/ attached are after adding client
information and contract details, the users need to do the task or
function of the system
to
scanning contract of the client and
employees(Guard) .
Renewal
Account Settings: When Add new Client is clicked user
will be shown choices
Adminministrative- Head manager Account
Hr Staff Account
Administrative name
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Username
Password
6.2 Performance Bounds

6.3Identification of Critical Components
1. Entering Information
The clients are contains of attribute which are the
basic data of the client. The responsibilities of this
component is to declaring variables of the basic data of the
client and implementing functions which set data into
database and retrieve from database.
2. Scanned contract
The process of scanned/ attached are after adding
client information and contract details, the users need to do
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the task or function of the system to scanning contract of

the client and employees(Guard) .
3. Reports
4. Print Reports
This is the process to view and print all records such
as
client
information,
contract
details,
active
client,
blacklisted client, expired contract and renewal contract

details. All the record can print into MS Word, Excel and
PDF Format. The specific data once you search it and to
select the data theirs form have been appeared you can
view the data of one person and you can also print the data
into MS Word, Excel and PDF Format.
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3.7 Testing Specification

1.0Introduction
The
system
entitled
Client
information
and
contract

provide some enhancement. This would help and assists the users
in processing the information and contract needed to a company
The
system
entitled
Client
information
and
contract

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company.
To generate reports

easier and faster.
1.2Statement of Scope
should be provided here. That is, what information is produced,
what major functions are implements, and what data are provide
as input to CICMS.
1.3Major Constraints
Time
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We only have about three months to finish all

documentation and enhancement of our project. We do our
best to manage our schedule in this project.
Funding
To develop this project, we decide to contribute 10
pesos every day for our funding. We will need funding to buy
load of internet for the development of the project.
2.0Testing Plans
We want the product to be bug free. We also want to make
sure that there are no defects in the product. So we will be spending
large amount of the total software development time on the testing.
Below is the description of the testing procedure and strategy. We will
also be presenting the timing and scheduled of tests to be carried out.
2.1Software (SCIs) to be tested
2.1.1Interfaces
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Login form window

This form is for to access the system and it has five attempts to
access the client information and contract management system.
The user admin and the HR staff are the only person can access
the system they have a valid code from database to access the
system of (CICMS).

We will need the information of client to add into database of the
system and to have a report for the clients. This form can easily
and faster adding information of the client and has a searchable
process to find the information of client.

Add contract form is the summary information of the contract that
we attached, it has a field of Client ID, Client name Contract type,
Contract status, No. of guard request , hours of work, contracted
salary, method of payment and description this are the important
details that we need for the add contract details form.
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This is the form for the entire client that their contract can be renew
and we will need some of information of the renewal to be entered
into database. It is important form for the process of CICMS

We need to attach the copy of their contract to minimize paperwork
and attach scanned contract, it can help if their copy of the client
contract have been loss. In this form of CICMS we can update the
information of contract.
Files window
desktop.

The account setting is for the registration of admin and HR
staff to access the system. This form is the information for the valid
code of accessing the system.
Window of all Reports

We have records of all client information, Contract details,
Scanned contract, Renewal details, Active client, Blacklisted client,
Expired contract, Canceled contract and Contract problem, in this
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form the entered record from the database can be print to have
their own copy if their needed and it can minimize the paperworks,
time consume and can easily and faster doing the process of
CICMS.
Window for Deactivate Records

This is the form for all the entire information of client and contract
that are deleted
2.2 Testing Resources and Staffing

We will use several different resources to carry out the test
on our software. Since the time is constraint for us we will try to use
help from everyone that we can. Fallowing is non- detailed
description of the test resources.
-
-Staff
-Computer resources
-Bug resource Report
2.4 Test Record Keeping

Test record keeping and Test work Products are described
in section 3.4 of Test Specification Document. For information
regarding these topics, please refer to section
2.5Testing Tools and Environment

2.6Test Schedule
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The following are the tentative schedule for testing the

product.
Project Test Plan
-8/9/2014 8/28/2014
System Testing
-9/20/2014 9/29/2014
Generate Testing Report
-10/22/2014 10/30/2014
3.0 Test Procedure

Testing Resources and Staffing
Test Record Keeping and Log
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BESTLINK COLLEGE

CHAPTER I PROJECT CHARTER

Client Information and contract management system is a

In relation to that, the lack of fully operational system is one

Client Information and Contract Management System

Thus, different problems arise from this kind of process such

Problem and Opportunity Description

Lack of security/Unsecured Data Confidential Files

File Cabinet as a storage of client and employees record

Client Information and Contract Management System

Manual Monitoring of Client and employee

Client Information and Contract Management System

The following enumerated below are the beneficiaries CICMS:

Human Resource Staff

The Client and Employees

Client Information and Contract Management System

Stakeholders and Client

Client Information and Contract Management System

Client Information and Contract Management System

2.0 Project Scope

Client Information and Contract Management System

2.1.2 Service Management System - Client Information

Information Form for

Client Information and Contract Management System

Work Products / Description

Table 2.2.1 Table shows the first process of the CICMS.

Work Products / Description

Table 2.2.2 Table shows the second process of the CICMS.

Client Information and Contract Management System

The system that proposed made was not in an internet

The profile and records of the employees are not included in

Communication between the client and their violation are

Client Information and Contract Management System

Approach and Methodology

Client Information and Contract Management System

Project Timeline (GANTT CHART)

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Client Information and Contract Management System

Monitoring of Blacklisted client is a part of

Client Information and Contract Management System

Monitoring for the client contract. It should be

Issues and Policy

Monitoring of active and blacklisted client

Monitoring of contract between client and employee.

Attaching contract and other files of client and employee.

Updating record for renewal contract.

Risk Management plans

For the company, financial risk

needed to procure and support

Client Information and Contract Management System

Technical risk might be resulted

computer unit like unplugging of

This risk can happen to the

developers. Since the

Financial budget are needed to

on fails to provide endeavor

Client Information and Contract Management System