Vernell F.

Jenkins
264 Wire Grass Rd.
Lumberton N.C 28358
910-785-4894
vj0001@bravemail.uncp.edu

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Summary:
My objective is to obtain a position as asocial worker in the area of Child Welfare or Adult Services. My goal is to
advocate and assist in adult living and the safety of children in a growing and diverse community.

Education:
Bachelors of Science, Social Work
The University of North Carolina at Pembroke December 2014
Bachelors of Science, Sociology
The University of North Carolina at Pembroke May 2013

Work Experience:
Income Maintenance Casework I
Robeson County Department of Social Services
Lumberton N.C
2-2014 - current

Interviewed applicants to determine eligibility for FNS-Food Nutrition Services, Medicaid, and Work First
program.
Key applications and documentation through the usage of NC Fast, Compass, etc.
Assess client needs, collected data in order to determining eligibility, adhered to client privacy and
confidentiality.

Substitute Teacher
Public Schools of Robeson County
08-2013 -02-2014

Assist the Robeson County School in the absence of teachers.

Engage in student learning by ensuring that the curriculum was followed.
Monitor the class setting of students and follow the policies of school administrator.

N.C Department of Motor Vehicles (NCDMV)

Elizabethtown N.C
01/2013 08/2013

Promoted highway safety and furnish timely and accurate information regarding the North Carolina general
statues to the public sector with superior excellent customer service.
Ensure public compliance with the state of NCDOT general statues for vehicle registration, proper titling and
recording of liens.

Call Agent II - PH24 Research Support/Branch Information Research

Branch Banking and Trust - Lumberton N.C
07-2000- 05-2012

Assist the department manager in submitting payroll updates, HR changes and verifications. Interviewed new hire
and participated in training new staff.
Communicated with clients directly through phone support, email /fax, to ensure all balancing issues were
resolved.
Instructed local branches on policy and procedures in New account

Processing Service Assistant III/WIC Interviewer

Robeson County Health Department
10-99 - 07-00

Interviewed clients for the government program, WIC (Women, Infant and Children)
Determined eligibility and recertified mother/ children according to state regulations and guidelines.
Distribute vouchers and prepared charts for clinics and WIC visits.

Skills
Microsoft Word, Excel, PowerPoint, NC Fast

Internships/Volunteer
Consumer Advocate
Serenity Behavior Healthcare
08-2014- 12-2014

Worked as Intern Consumer Advocate in outpatient treatment of drug and alcohol.

Assessing, documented, providing information relative to agency services and policies.
Analyzed and evaluated clients progress
Assist in DWI/DUI contracts.

Intern Advocate /Volunteer

Southeastern Domestic Family Violence Center/ Intern Victim Advocate
08-2012 to 11-2012

Assist and advocated with crisis counseling, creating safety plans, and completing domestic violence protection.
Completed intake assessments for individuals
Prepared documents for court proceedings.
Assist with conducting community events and education presentations.