FNN 10027 ISS 01DEC10 1 of 2

Field Notes Bulletin

TE CHNI CAL S UP P ORT F NN 10027 I S S 01DE C10
EST2: Panel Normal with Active
Supervisory Duct Detector Follow-up
Introduction
This bulletin is a follow-up to FNN 10017. Version 2.5 of the SLC firmware for
EST2 systems is now available. This version of the firmware corrects the issue
reported in the earlier bulletin.
Issue
EST2 systems will return to the normal state when you reset the system even
though supervisory duct detectors remain active on the signaling line circuit
(SLC).
This issue only occurs in EST2 systems using MCM(N) version 3.2 firmware and
SLC version 2.4 firmware, and only when smoke detectors are configured as
Supervisory device types (the Supervisory Duct Detector check box is checked).
This issue does not occur with smoke detectors configured as Alarm device
types (the Supervisory Duct Detector check box is cleared) or with addressable
SuperDuct detectors tested using remote test stations.
Solution
The solution is to install the new version 2.5 SLC firmware, which can be ordered
from customer service. The part number for the SLC firmware is 190142.
Note: 2-MCM(N) and 2-LCX with a date code of 10292 and later ship with SLC
V2.5 firmware.
FNN 10027 ISS 01DEC10 2 of 2
Contacting support
EST
8985 Town Center Parkway
Bradenton, FL 34202
T +1 800 655 4497
F +1 866 226 2126
E est.techsupport@fs.utc.com