Most parents are aware that teachers’

expectations about individual children

become self-fulfilling prophecies:

When teachers show that

they expect students to perform
well, students do perform well;
when teachers project no such
expectations, students do not
attain the same level of
performance.
Some managers always treat their subordinates
in a way that leads to superior performance . But
most managers like Professor Higgins ,
unintentionally treat their subordinates in a way
that leads to lower performance than they are
capable of achieving .

-J. Sterling Livingston

 PROBLEM OF RESISTANCE

PATTERN OF FAILURE

POWER OF EXPECTATION

COMMON ILLUSIONS
IMPOSSIBLE DREAMS

SECRET OF SUPERIORITY

THE CRITICAL EARLY YEARS

KEY TO FUTURE PERFORMANCE

MOST INFLUENTIAL BOSS

ASTUTE SELECTION

DEVELOPING YOUNG PEOPLE

DISILLUSION AND TURNOVER

“The Set-Up-to-Fail Syndrome:
No Harm Intended—A
Relationship Spirals from Bad
to Worse.”
 Managers not only shape the expectations and productivity of
their subordinates but also influence their attitudes towards their jobs
and themselves. If managers are unskilled, they leave scars on the
careers of young people, cut deeply into their self-esteem, and distort
their image of themselves as human beings. But if they are skillful and
have high expectations, subordinates’ self confidence will grow, their
capabilities will develop, and their productivity will be high. More often
than one realizes, the manager is Pygmalion.
My one-word message for the twenty-first century is
“ASIA”

-John Naisbitt
Some managers always treat their
subordinates in a way that leads to superior
performance . But most managers like
Professor Higgins , unintentionally treat their
subordinates in a way that leads to lower
performance than they are capable of
achieving .
-J. Sterling Livingston